Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
Ulasan dan direktori sewa mobil di Bandara Lubbock
Peringkat 1
National
Peringkat Terbaik
9,4 Hebat (2 ulasan)
1 lokasi di Bandara Lubbock
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National ulasan
Lokasi sewa mobil
National
Lokasi di Bandara Lubbock
5401 N Martin Luther King Blvd
+1 844 891 0535
Semua ulasan (National)
ulasan National di Bandara Lubbock
Peringkat 2
Alamo
8,5 Hebat (18 ulasan)
1 lokasi di Bandara Lubbock
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Alamo ulasan
Lokasi sewa mobil
Alamo
Lokasi di Bandara Lubbock
5401 N Martin Luther King Blvd
+1 844 891 0538
Semua ulasan (Alamo)
ulasan Alamo di Bandara Lubbock
Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
-
10,0
Great service at Alamo
Pro: The entire experience. Easy to work with. Very good customer service and communication.
ulasan dari
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6,8
Kontra: Drop off confusing. No one to ck you in or tell you what to do.
ulasan dari
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9,6
Pro: Nice new car
Kontra: No one was there when our flight landed. Someone from Enterprise actually got us a car from the National stock. It would be helpful if someone were actually on the lot to assist customers with pick up and return.
ulasan dari
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6,0
Pro: Small airport
Kontra: Return vehicle in parking lot with no directions to customer. Ride back to terminal to turn key in. Nobody at counter.
ulasan dari
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4,0
Kontra: There were no clear instructions as to where or how to drop off the vehicle. There was signage directing all car rentals to a lot with spaces numbered and organized by company. No other instructions or personnel were available to indicate where to go or what to do next. A simple sign saying to walk back up the hill to the airport terminal would have sufficed. There were five other people wandering around asking each other if anyone knew where to go. I had to call the Alamo phone line three times before someone could help me with instructions. Overall, the Lubbock location needs vast improvements to customer care.
ulasan dari
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10,0
Very easy, great service!
Pro: The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!
ulasan dari
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10,0
Great!
Pro: Turning in the car was just as quick and easy. Great customer service!
ulasan dari
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6,4
Pro: The car was nice and the CSR was pleasant.
Kontra: The cars were parked way too far from where you pick up the keys and it was kind of confusing to find my vehicle.The underage driver fee is ridiculous.
ulasan dari
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10,0
Great service at Alamo
Pro: The entire experience. Easy to work with. Very good customer service and communication.
ulasan dari
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9,6
Pro: Nice new car
Kontra: No one was there when our flight landed. Someone from Enterprise actually got us a car from the National stock. It would be helpful if someone were actually on the lot to assist customers with pick up and return.
ulasan dari
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10,0
Very easy, great service!
Pro: The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!
ulasan dari
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10,0
Great!
Pro: Turning in the car was just as quick and easy. Great customer service!
ulasan dari
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6,0
Pro: Small airport
Kontra: Return vehicle in parking lot with no directions to customer. Ride back to terminal to turn key in. Nobody at counter.
ulasan dari
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4,0
Kontra: There were no clear instructions as to where or how to drop off the vehicle. There was signage directing all car rentals to a lot with spaces numbered and organized by company. No other instructions or personnel were available to indicate where to go or what to do next. A simple sign saying to walk back up the hill to the airport terminal would have sufficed. There were five other people wandering around asking each other if anyone knew where to go. I had to call the Alamo phone line three times before someone could help me with instructions. Overall, the Lubbock location needs vast improvements to customer care.
ulasan dari
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6,4
Pro: The car was nice and the CSR was pleasant.
Kontra: The cars were parked way too far from where you pick up the keys and it was kind of confusing to find my vehicle.The underage driver fee is ridiculous.
ulasan dari
Peringkat 3
Budget
7,6 Bagus (10 ulasan)
1 lokasi di Bandara Lubbock
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Budget ulasan
Lokasi sewa mobil
Budget
Lokasi di Bandara Lubbock
1606 East Regis Street
+1 806 763 6471
Semua ulasan (Budget)
ulasan Budget di Bandara Lubbock
Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
-
5,2
Pro: Staff was friendly
Kontra: I was convinced to pay for insurance that Budget doesn't even honor. RIP off
ulasan dari
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9,2
Pro: Very friendly
Kontra: Nothing
ulasan dari
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10,0
Excellent service. Friendly and efficient personnel.
Pro: I was worried about having to stand in a line to get the car which would make my 'day trip' impossible. The car was waiting for me and the girl at the counter couldn't have been nicer. Will definitely use Budget again!
ulasan dari
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8,0
Pro: Budget staff was very nice and helpful. Car was clean, drove well and had no mechanical issues.
Kontra: The plastic headlight lenses had numerous cracks and were cloudy/glazed over so as to affect the brightness of the headlights. They were old and needed to be replaced.
ulasan dari
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2,0
Pro: Nothing. Terrible customer service, rude, and honestly shitty company and franchise owner was terrible as well
Kontra: The company.
ulasan dari
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4,0
Pro: Pick up and drop off was quick
Kontra: The car had 68,000 miles. The condition of the car reflected the mileage. I was told that I would receive a Chrysler 200 or similar. Instead I got a very beat up Toyota Corolla
ulasan dari
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9,2
Pro: Very friendly
Kontra: Nothing
ulasan dari
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10,0
Excellent service. Friendly and efficient personnel.
Pro: I was worried about having to stand in a line to get the car which would make my 'day trip' impossible. The car was waiting for me and the girl at the counter couldn't have been nicer. Will definitely use Budget again!
ulasan dari
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5,2
Pro: Staff was friendly
Kontra: I was convinced to pay for insurance that Budget doesn't even honor. RIP off
ulasan dari
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2,0
Pro: Nothing. Terrible customer service, rude, and honestly shitty company and franchise owner was terrible as well
Kontra: The company.
ulasan dari
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4,0
Pro: Pick up and drop off was quick
Kontra: The car had 68,000 miles. The condition of the car reflected the mileage. I was told that I would receive a Chrysler 200 or similar. Instead I got a very beat up Toyota Corolla
ulasan dari
Peringkat 4
Avis
6,9 Bagus (18 ulasan)
1 lokasi di Bandara Lubbock
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Avis ulasan
Lokasi sewa mobil
Avis
Lokasi di Bandara Lubbock
5401 North Martin Luther King Boulevard
+1 806 763 5433
Semua ulasan (Avis)
ulasan Avis di Bandara Lubbock
Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
-
10,0
Pro: Everything at Avis is excellent. Great service, affordable prices, and clean cars.
ulasan dari
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4,0
Pro: The staff in Lubbock was friendly. The staff in Dallas rushed me however they took care of business.
ulasan dari
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10,0
Pro: The Avis staff was assume. We received updates from Premium to minivans. That was a big plus!!
ulasan dari
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2,0
Nobody there
Pro: Nothing
Kontra: My flight was very late (over 3 hours). When I landed at 1:00 am and got to the counter, all the other rental car places had a tired looking person staffing the desk. Not Avis, they apparently dip out at 11:00 on the dot. When I called their customer service line, I dealt with a very rude person who told me it was my fault because I missed the time when I was supposed to pick up my rental. Thank god for another rental company who was able to get me a car.
ulasan dari
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10,0
Pro: Easy pickupnotjing
Kontra: Nothing
ulasan dari
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2,0
Pro: I never made it to Avis in Lubbock.
ulasan dari
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9,2
Pro: Great service!
ulasan dari
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7,6
Lubbock Rental
Pro: Nice car for a reasonable price. Last minute on Kayak.
Kontra: Long walk to the car lot from the terminal.
ulasan dari
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10,0
Pro: Everything at Avis is excellent. Great service, affordable prices, and clean cars.
ulasan dari
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10,0
Pro: The Avis staff was assume. We received updates from Premium to minivans. That was a big plus!!
ulasan dari
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10,0
Pro: Easy pickupnotjing
Kontra: Nothing
ulasan dari
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9,2
Pro: Great service!
ulasan dari
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4,0
Pro: The staff in Lubbock was friendly. The staff in Dallas rushed me however they took care of business.
ulasan dari
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2,0
Nobody there
Pro: Nothing
Kontra: My flight was very late (over 3 hours). When I landed at 1:00 am and got to the counter, all the other rental car places had a tired looking person staffing the desk. Not Avis, they apparently dip out at 11:00 on the dot. When I called their customer service line, I dealt with a very rude person who told me it was my fault because I missed the time when I was supposed to pick up my rental. Thank god for another rental company who was able to get me a car.
ulasan dari
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2,0
Pro: I never made it to Avis in Lubbock.
ulasan dari
Peringkat 5
Enterprise
6,7 Bagus (10 ulasan)
1 lokasi di Bandara Lubbock
╳
Enterprise ulasan
Lokasi sewa mobil
Enterprise
Lokasi di Bandara Lubbock
5401 N Mlk Blvd Box 382
+1 806 747 7921
Semua ulasan (Enterprise)
ulasan Enterprise di Bandara Lubbock
Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
-
8,0
Pro: Staff at Lubbock we're very helpful and accommodating. Vehicle was good.
ulasan dari
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2,0
Keep up with technology
Pro: Nothing
Kontra: Everything. Start accepting debit cards not just only credit cards
ulasan dari
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7,2
Pro: Agent did not try to talk us into buying additional coverages and options for the car.
Kontra: Car had stains on interior and lots of marks on exterior. Gas tank was not completely full.
ulasan dari
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6,0
Kontra: Confusion over coverage, which was accidentally charged to me, even though I rent cars often.
ulasan dari
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2,0
Car rentals should have cars on the lot for rent.
Pro: Nothing about them was acceptable.
Kontra: They didn't have a car to rent and when asked why they shrugged their shoulders! I asked for a recommendation on what to do and they offered no help.
ulasan dari
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6,0
Good gas mileage but dirty
Pro: Awesome gas mileage for my cross country road trip (40+ mpg). Drove easy, quick pick up.
Kontra: Filthy seats throughout. Had multiple stains and dirt in front and back.
ulasan dari
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8,0
Pro: Staff at Lubbock we're very helpful and accommodating. Vehicle was good.
ulasan dari
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7,2
Pro: Agent did not try to talk us into buying additional coverages and options for the car.
Kontra: Car had stains on interior and lots of marks on exterior. Gas tank was not completely full.
ulasan dari
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2,0
Keep up with technology
Pro: Nothing
Kontra: Everything. Start accepting debit cards not just only credit cards
ulasan dari
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6,0
Kontra: Confusion over coverage, which was accidentally charged to me, even though I rent cars often.
ulasan dari
-
2,0
Car rentals should have cars on the lot for rent.
Pro: Nothing about them was acceptable.
Kontra: They didn't have a car to rent and when asked why they shrugged their shoulders! I asked for a recommendation on what to do and they offered no help.
ulasan dari
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6,0
Good gas mileage but dirty
Pro: Awesome gas mileage for my cross country road trip (40+ mpg). Drove easy, quick pick up.
Kontra: Filthy seats throughout. Had multiple stains and dirt in front and back.
ulasan dari
╳
Lokasi sewa mobil
Easirent
Lokasi di Bandara Lubbock
Lubbock International Airport
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Lokasi sewa mobil
Hertz
Lokasi di Bandara Lubbock
5401 N Martin Luther King Blvd
+1 806 762 0227
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Lokasi sewa mobil
Sunnycars
Lokasi di Bandara Lubbock
5401 N. Martin Luther King Blvd.
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Lokasi sewa mobil
Thrifty
Lokasi di Bandara Lubbock
5401 N Martin Luther King Blvd
+1 877 283 0898