Sewa Mobil di Bandara Málaga

Car pick up in Malaga Airoort

Pro: The car was very nice and new.

Kontra: Woman showing us to car was awful! I rented the car and did contract at airport, but she would only speak to my husband. Very odd, to only speak to males. I ask to take her name to speak to manager and she took off her name tag and wouldn’t show it to me. I told her I’d take her photo then and she tried to grab my camera. Bizarre! Be careful women! Also did not have car size reserved and had to pay more to upgrade.

Bait and switch

Kontra: First, the counter person was insistent that I had to take the vehicle that they were offering, which was nowhere near what I had requested. They lied to us, saying that they did not have another vehicle, until I told them to cancel the reservation, and went and stood on the Avis line. Then, all of a sudden, another vehicle popped up, miraculously. They still charged the same price, as if a luxury vehicle, and over charged for the insurance. I do not feel that we should have even been charged for the vehicle which I turned in less than 24 hours after getting it. Very bad experience, very poor customer service, not the way to start any vacation.

So expensive

Kontra: I paid 200 euros and booked a car. When I got there with all the additions and blabla ended up paying 400 euros!!!! It's just too much and it happens every time

Kontra: I followed your suggestion bought an insurance to cover my rental vehicle at Eurocar rental. The policy number is PL11319420303 of Allianz Global Assistance. But at the rental company, a lady rep. said I have no insurance and almost force me to buy their own insurance. I told her I have an insurance when I booked and paid my contract. She still says I need one , otherwise I will get trouble. Finally, she charged me higher security deposit for did not buy Eurocar own insurance. It is every bad business action to the customers.

Recogida en coche en Málaga Airoort

Pro: El coche era muy bonito y nuevo.

Kontra: ¡la mujer que nos mostró el coche fue terrible! Alquilé el coche y contraté en el aeropuerto, pero sólo hablaba con mi marido. Muy extraño, sólo hablar con los hombres. Pido que se tome su nombre para hablar con la directora y ella se quitó su etiqueta de nombre y no me lo mostraría. Le dije que le tomaría la foto entonces y ella trató de agarrar mi cámara. ¡Extraño! ¡tenga cuidado con las mujeres! Tampoco tenía el tamaño del coche reservado y tenía que pagar más para mejorar.

Cebo e interruptor

Kontra: En primer lugar, la persona contraria era insistente que tenía que tomar el vehículo que estaban ofreciendo, que no estaba en ninguna parte cerca de lo que había solicitado. Nos mintieron diciendo que no tenían otro vehículo, hasta que les dije que cancelaran la reserva, y se fueron y se pararon en la línea Avis. Entonces, de repente, otro vehículo salió, milagrosamente. Aún cobraron el mismo precio, como si un vehículo de lujo, y cobraran más por el seguro. No siento que deberíamos haber sido cargados incluso por el vehículo que giré en menos de 24 horas después de conseguirlo. Muy mala experiencia, muy pobre servicio al cliente, no la manera de empezar ninguna vacación.