Ulasan barusan
- Semua ulasan
- Positif
- Netral
- Negatif
-
9,6
Pro: Super easy pick up at the airport counter then a small walk to the garage at the airport to get in the car and go. No pressure on buying extra insurance or upgrading.
Kontra: Over all one of the best rental encounters I have had in over 40 years.
ulasan dari
-
10,0
Kontra: Kayak computed incorrect tax on our invoice. We had to pay another €20 at return. Other than that one thing, everything was perfect. Oh, and one other thing, the directions to return the car need to be a lot more of a step by step type of thing. It simply says return at airport. Uh, yeah. Go to airport. Ok. Then what? Where? This needs to say exactly where one is going. Easy. Small. Needs added. Again, great experience.
ulasan dari
-
10,0
Excellent service
Pro: Ivan was very kind
ulasan dari
-
6,0
Kontra: Misleading fuel option from the pickup agent. I ended up returning the car with a full tank of gas just to learn I somehow agreed to pay for an entire additional full tank of gas. I expect more from hertz.
ulasan dari
-
2,0
Unorganized
Pro: The service rep in Malaga was very nice and very helpful
Kontra: Poor functioning car. Low tire pressure. Multiple notices about service which was due. Had to fill one tire 4 times during trip Malaga noted car as no damage. Madrid counted all minor scratches and door nicks and tried to charge me for them. They were aggressive and unfriendly. We were told the car was red and in a certain space number. The car was gray and in a different number and I wonder if they mixed up keys I rent cars frequently and from Hertz and this whole situation and car will steer me away from Hertz and Avis forever.
ulasan dari
-
10,0
Great service, friendly staff
Kontra: It was very difficult to find a pick up and drop off place at both airports. I was extremely frustrated!
ulasan dari
-
9,6
Pro: Muy fácil de recoger en el mostrador del aeropuerto, luego un pequeño paseo hasta el garaje en el aeropuerto para llegar en el coche. Sin presiones para comprar un seguro adicional o para mejorar la reserva.
ulasan dari
-
10,0
Kontra: El kayak calculó un impuesto incorrecto en nuestra factura. Tuvimos que pagar otros 20 € a la vuelta. Aparte de eso, todo era perfecto. AH, y otra cosa, las direcciones para devolver el coche necesitan ser mucho más de un tipo de cosa paso a paso. Simplemente dice volver al aeropuerto. Eh, sí. Vaya al aeropuerto. Bien. Entonces, ¿qué? ¿Dónde? Esto tiene que decir exactamente a dónde va uno. Fácil. Pequeño. Necesidades añadidas. Una vez más, una experiencia fantástica.
ulasan dari
-
10,0
Excelente servicio
Pro: Iván fue muy amable
ulasan dari
-
6,0
Kontra: Opción de combustible engañoso del agente de recogida. Terminé regresando el coche con un tanque lleno de gas apenas para aprender que de alguna manera acordé pagar para un tanque lleno entero de gas. Espero más de los hercios.
ulasan dari
-
10,0
Gran servicio, personal amable
Kontra: Fue muy difícil encontrar un lugar de recogida y traslado de vuelta en ambos aeropuertos. ¡estaba extremadamente frustrado!
ulasan dari
-
9,6
Pro: Super easy pick up at the airport counter then a small walk to the garage at the airport to get in the car and go. No pressure on buying extra insurance or upgrading.
Kontra: Over all one of the best rental encounters I have had in over 40 years.
ulasan dari
-
10,0
Kontra: Kayak computed incorrect tax on our invoice. We had to pay another €20 at return. Other than that one thing, everything was perfect. Oh, and one other thing, the directions to return the car need to be a lot more of a step by step type of thing. It simply says return at airport. Uh, yeah. Go to airport. Ok. Then what? Where? This needs to say exactly where one is going. Easy. Small. Needs added. Again, great experience.
ulasan dari
-
10,0
Excellent service
Pro: Ivan was very kind
ulasan dari
-
10,0
Great service, friendly staff
Kontra: It was very difficult to find a pick up and drop off place at both airports. I was extremely frustrated!
ulasan dari
-
9,6
Pro: Muy fácil de recoger en el mostrador del aeropuerto, luego un pequeño paseo hasta el garaje en el aeropuerto para llegar en el coche. Sin presiones para comprar un seguro adicional o para mejorar la reserva.
ulasan dari
-
10,0
Kontra: El kayak calculó un impuesto incorrecto en nuestra factura. Tuvimos que pagar otros 20 € a la vuelta. Aparte de eso, todo era perfecto. AH, y otra cosa, las direcciones para devolver el coche necesitan ser mucho más de un tipo de cosa paso a paso. Simplemente dice volver al aeropuerto. Eh, sí. Vaya al aeropuerto. Bien. Entonces, ¿qué? ¿Dónde? Esto tiene que decir exactamente a dónde va uno. Fácil. Pequeño. Necesidades añadidas. Una vez más, una experiencia fantástica.
ulasan dari
-
10,0
Excelente servicio
Pro: Iván fue muy amable
ulasan dari
-
10,0
Gran servicio, personal amable
Kontra: Fue muy difícil encontrar un lugar de recogida y traslado de vuelta en ambos aeropuertos. ¡estaba extremadamente frustrado!
ulasan dari
-
6,0
Kontra: Misleading fuel option from the pickup agent. I ended up returning the car with a full tank of gas just to learn I somehow agreed to pay for an entire additional full tank of gas. I expect more from hertz.
ulasan dari
-
2,0
Unorganized
Pro: The service rep in Malaga was very nice and very helpful
Kontra: Poor functioning car. Low tire pressure. Multiple notices about service which was due. Had to fill one tire 4 times during trip Malaga noted car as no damage. Madrid counted all minor scratches and door nicks and tried to charge me for them. They were aggressive and unfriendly. We were told the car was red and in a certain space number. The car was gray and in a different number and I wonder if they mixed up keys I rent cars frequently and from Hertz and this whole situation and car will steer me away from Hertz and Avis forever.
ulasan dari
-
6,0
Kontra: Opción de combustible engañoso del agente de recogida. Terminé regresando el coche con un tanque lleno de gas apenas para aprender que de alguna manera acordé pagar para un tanque lleno entero de gas. Espero más de los hercios.
ulasan dari
