Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
Ulasan dan direktori sewa mobil di Bandara Newport News Intl
Peringkat 1
Enterprise
Peringkat Terbaik
9,0 Hebat (5 ulasan)
1 lokasi di Bandara Newport News Intl
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Enterprise ulasan
Lokasi sewa mobil
Enterprise
Lokasi di Bandara Newport News Intl
900 Bland Blvd
+1 833 268 5451
Semua ulasan (Enterprise)
ulasan Enterprise di Bandara Newport News Intl
Peringkat 2
Hertz
8,8 Hebat (23 ulasan)
1 lokasi di Bandara Newport News Intl
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Hertz ulasan
Lokasi sewa mobil
Hertz
Lokasi di Bandara Newport News Intl
900 Bland Blvd
+1 757 877 9229
Semua ulasan (Hertz)
ulasan Hertz di Bandara Newport News Intl
Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
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10,0
Pro: Everything!
Kontra: Nothing!
ulasan dari
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8,4
4 Runner Rental
Pro: Clean vehicle, easy pickup Hertz provided voucher for fuel not being full
Kontra: Fuel was not completely full. Did not have intermediate SUV available, and suffered low mpg with larger SUV. No in-garage drop off service at PHF
ulasan dari
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10,0
Great car
Pro: Car was clean and comfortable.
ulasan dari
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9,2
Altima
Pro: Car was compact and clean. Both check-in and check-out was quick and efficient. The employees were polite, friendly, and helpful.
Kontra: Although the car was clean, it had a musty smell.
ulasan dari
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10,0
Appreciated the wait
Pro: Representative stayed past closing to accommodate late flight arrival. Very much appreciated.
ulasan dari
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10,0
Pro: The affordable price. The car was great on gas and easy to drive.
ulasan dari
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10,0
Great car for a long ride
Pro: Car had xm radio and connected to my phone. Very confortable.
ulasan dari
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10,0
Very smooth return.
Pro: Close to door in lobby.
ulasan dari
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2,0
They ripped me off
Kontra: Terrible customer service! Very disappointing.
ulasan dari
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10,0
Pro: Everything!
Kontra: Nothing!
ulasan dari
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10,0
Great car
Pro: Car was clean and comfortable.
ulasan dari
-
9,2
Altima
Pro: Car was compact and clean. Both check-in and check-out was quick and efficient. The employees were polite, friendly, and helpful.
Kontra: Although the car was clean, it had a musty smell.
ulasan dari
-
10,0
Appreciated the wait
Pro: Representative stayed past closing to accommodate late flight arrival. Very much appreciated.
ulasan dari
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10,0
Pro: The affordable price. The car was great on gas and easy to drive.
ulasan dari
-
10,0
Great car for a long ride
Pro: Car had xm radio and connected to my phone. Very confortable.
ulasan dari
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10,0
Very smooth return.
Pro: Close to door in lobby.
ulasan dari
Peringkat 3
National
7,8 Bagus (4 ulasan)
1 lokasi di Bandara Newport News Intl
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National ulasan
Lokasi sewa mobil
National
Lokasi di Bandara Newport News Intl
900 Bland Blvd
+1 844 370 3135
Semua ulasan (National)
ulasan National di Bandara Newport News Intl
Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
Peringkat 4
Avis
7,4 Bagus (13 ulasan)
1 lokasi di Bandara Newport News Intl
╳
Avis ulasan
Lokasi sewa mobil
Avis
Lokasi di Bandara Newport News Intl
900 Bland Boulevard, Suite D
+1 757 877 0291
Semua ulasan (Avis)
ulasan Avis di Bandara Newport News Intl
Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
-
6,0
Pro: The staff at Ronald Reagan Airport was extremely helpful, and Ms. Benita's customer service skills are excellent.
Kontra: The car we reserved and expected to drive in Newport News was unavailable and we had to drive to DC to get one that would work for us, which was very frustrating and time consuming.
ulasan dari
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6,0
Kontra: I had reserved a small or compact car (I hate driving large vehicles on unfamiliar roads). They offered me an F150 (large pickup) or a van! They were good enough to at least get me a large SUV, which was less of a pain but far from what I had reserved.
ulasan dari
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6,0
Pro: Car was good. No hassle picking up
Kontra: Return. There were three staff members visible around the counter all of whom were talking to someone on cellphones. I had to wait 15 minutes before one young lady was kind enough to talk to me
ulasan dari
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2,0
Non cancel cancel
Kontra: Hotwire said i can cancel any time. When i tried to cancel online an hour before pickup time, it says cancel window has expired. I did not call them because i am hard of hearing and i have better things to do
ulasan dari
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10,0
Pro: Quick drop off process
ulasan dari
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8,0
Pro: Location
Kontra: NA
ulasan dari
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8,8
Tire pressure
Kontra: Low tire pressure alarm sounded on the second day of our rental. I checked the air pressure in all four tires - over 50 psi in three tires and less than 25 in the fourth. Obviously, this is a safety issue that could have resulted in a blow out. Avis' staff should perform simple checks like this (also oil and other fluids) as a part of their prep.
ulasan dari
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10,0
Pro: Quick drop off process
ulasan dari
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8,8
Tire pressure
Kontra: Low tire pressure alarm sounded on the second day of our rental. I checked the air pressure in all four tires - over 50 psi in three tires and less than 25 in the fourth. Obviously, this is a safety issue that could have resulted in a blow out. Avis' staff should perform simple checks like this (also oil and other fluids) as a part of their prep.
ulasan dari
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6,0
Pro: The staff at Ronald Reagan Airport was extremely helpful, and Ms. Benita's customer service skills are excellent.
Kontra: The car we reserved and expected to drive in Newport News was unavailable and we had to drive to DC to get one that would work for us, which was very frustrating and time consuming.
ulasan dari
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6,0
Kontra: I had reserved a small or compact car (I hate driving large vehicles on unfamiliar roads). They offered me an F150 (large pickup) or a van! They were good enough to at least get me a large SUV, which was less of a pain but far from what I had reserved.
ulasan dari
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6,0
Pro: Car was good. No hassle picking up
Kontra: Return. There were three staff members visible around the counter all of whom were talking to someone on cellphones. I had to wait 15 minutes before one young lady was kind enough to talk to me
ulasan dari
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2,0
Non cancel cancel
Kontra: Hotwire said i can cancel any time. When i tried to cancel online an hour before pickup time, it says cancel window has expired. I did not call them because i am hard of hearing and i have better things to do
ulasan dari
Peringkat 5
Budget
6,5 Bagus (19 ulasan)
1 lokasi di Bandara Newport News Intl
╳
Budget ulasan
Lokasi sewa mobil
Budget
Lokasi di Bandara Newport News Intl
900 Bland Boulevard
+1 757 877 0292
Semua ulasan (Budget)
ulasan Budget di Bandara Newport News Intl
Ulasan Barusan
- Semua ulasan
- Positif
- Netral
- Negatif
-
8,0
Pro: Made us wait to exactly 6 to pick up the car
Kontra: I had to put a quart of oil in the car and the service light came on while on the trip
ulasan dari
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6,0
Pro: The Budget rental itself was fine.
Kontra: Misleading sign-up. Said I would not have to pay until at the rental car counter. But charged $12 immediately for Allianz, although it said $9. Thought it was for accident protection but it was for cancelation insurance or something. Will never use Kayak again for rental cars.
ulasan dari
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5,2
Kontra: The original pricyfor rental of a small suv for 3 days was $126.00, with bumper to bumper coverage was an $35 a day ( full comprehensive was $72 a day), oh and would you like road side assistance coverage ($10 per day) ripped off $273 for 3 days!
ulasan dari
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5,6
Pro: The gentleman that assisted me with exchanging a vehicle I was given was very kind and helpful.
Kontra: When I picked up the initial rental it had a flat tire, after I put air in the tire the flat tire indicator did not go off so I went back to exchange it for another vehicle. It would be more helpful if the vehicles are inspected prior to being issued to potential renters.
ulasan dari
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3,6
Kontra: Needed to extend my contract. Was easier to return the car, and rent another from a competitor.
ulasan dari
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7,2
Pro: Staff were very friendly and helpful.
Kontra: Car had been smoked in previously and still had a faint smoke smell
ulasan dari
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2,4
A horrible experience
Pro: The car was great and super clean
Kontra: They charged me 196 for just a couple of hours and when I discussed that issue with them, they changed the amount for 137 dollars even my estimate price was 76 dollars!!
ulasan dari
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6,0
Surprised
Kontra: I had a very long wait in line (there were only two people ahead of me). The man who processed my pickup was extremely unfriendly. He offered me additional insurance and waivers. When I politely declined, he treated me as if I was ignorant while using scare tactics to get me to buy them (I'd already verified my coverage with my insurance and said as much). He then handed me my paperwork and asked me to initial in 4 different places. Apparently he assumed I wasn't going to read the paperwork - he'd overcharged me by $11. When I asked why their was a difference between my quote amount via Expedia and his amount he said he didn't know and didn't offer to look at the bill. When I continued to read he acted irritated and took the paper. He looked over it and then changed something on the computer. He said he'd put me in a different car (he didn't because he'd already gotten the keys and didn't swap the keys). He offered no other explanantion and asked me to sign again. There was no thank you or have a nice day.
ulasan dari
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8,8
Pro: Car was roomy, great on gas
Kontra: No help finding car in parking garage. Person at counter was helpful on my reservation but couldn't find the car and wasted time walking around. Once I got to car had to google how to start it. Was push start I had no idea I had to have my foot on break to start it until I googled it
ulasan dari
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4,4
bait and switch
Pro: Nothing.
Kontra: From the start this was the worst car rental experience I've ever had. I got to the budget counter and they swiped my card. They immediately told me they wouldn't rent me a car because my credit wouldn't allow it. I never gave them permission to run my credit. Next they told me they could get me a car from avis. It was the same car they just changed the rental jacket from budget to avis and charged me $20 more. Once I got the car it was the most uncomfortable thing I've ever driven. That's not their fault it's Volkswagen to blame for that. They never asked me what car I wanted and forced me to pay more than the price I booked based on some phantom credit check they claim they did. I do not blame Kayak for this I blame the guilty patty which is Budget/Avis car rental.
ulasan dari
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2,0
Cancelled
Kontra: Upon arriving at the airport to pick up the car I had reserved. I found out that my reservation had been cancelled and I was not given a reason as to why.
ulasan dari
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6,0
Pro: The Budget rental itself was fine.
Kontra: Misleading sign-up. Said I would not have to pay until at the rental car counter. But charged $12 immediately for Allianz, although it said $9. Thought it was for accident protection but it was for cancelation insurance or something. Will never use Kayak again for rental cars.
ulasan dari
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5,2
Kontra: The original pricyfor rental of a small suv for 3 days was $126.00, with bumper to bumper coverage was an $35 a day ( full comprehensive was $72 a day), oh and would you like road side assistance coverage ($10 per day) ripped off $273 for 3 days!
ulasan dari
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5,6
Pro: The gentleman that assisted me with exchanging a vehicle I was given was very kind and helpful.
Kontra: When I picked up the initial rental it had a flat tire, after I put air in the tire the flat tire indicator did not go off so I went back to exchange it for another vehicle. It would be more helpful if the vehicles are inspected prior to being issued to potential renters.
ulasan dari
-
3,6
Kontra: Needed to extend my contract. Was easier to return the car, and rent another from a competitor.
ulasan dari
-
2,4
A horrible experience
Pro: The car was great and super clean
Kontra: They charged me 196 for just a couple of hours and when I discussed that issue with them, they changed the amount for 137 dollars even my estimate price was 76 dollars!!
ulasan dari
-
6,0
Surprised
Kontra: I had a very long wait in line (there were only two people ahead of me). The man who processed my pickup was extremely unfriendly. He offered me additional insurance and waivers. When I politely declined, he treated me as if I was ignorant while using scare tactics to get me to buy them (I'd already verified my coverage with my insurance and said as much). He then handed me my paperwork and asked me to initial in 4 different places. Apparently he assumed I wasn't going to read the paperwork - he'd overcharged me by $11. When I asked why their was a difference between my quote amount via Expedia and his amount he said he didn't know and didn't offer to look at the bill. When I continued to read he acted irritated and took the paper. He looked over it and then changed something on the computer. He said he'd put me in a different car (he didn't because he'd already gotten the keys and didn't swap the keys). He offered no other explanantion and asked me to sign again. There was no thank you or have a nice day.
ulasan dari
-
4,4
bait and switch
Pro: Nothing.
Kontra: From the start this was the worst car rental experience I've ever had. I got to the budget counter and they swiped my card. They immediately told me they wouldn't rent me a car because my credit wouldn't allow it. I never gave them permission to run my credit. Next they told me they could get me a car from avis. It was the same car they just changed the rental jacket from budget to avis and charged me $20 more. Once I got the car it was the most uncomfortable thing I've ever driven. That's not their fault it's Volkswagen to blame for that. They never asked me what car I wanted and forced me to pay more than the price I booked based on some phantom credit check they claim they did. I do not blame Kayak for this I blame the guilty patty which is Budget/Avis car rental.
ulasan dari
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2,0
Cancelled
Kontra: Upon arriving at the airport to pick up the car I had reserved. I found out that my reservation had been cancelled and I was not given a reason as to why.
ulasan dari
╳
Lokasi sewa mobil
Easirent
Lokasi di Bandara Newport News Intl
Newport News-Williamsburg International Airport
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Lokasi sewa mobil
Sunnycars
Lokasi di Bandara Newport News Intl
900 Bland Blvd.