| Senin | 10:00 - 22:30 |
| Selasa | 10:00 - 22:30 |
| Rabu | 10:00 - 22:30 |
| Kamis | 10:00 - 22:30 |
| Jumat | 10:00 - 22:30 |
| Sabtu | 10:00 - 22:00 |
| Minggu | 10:00 - 22:00 |
| Senin | 09:00 - 21:00 |
| Selasa | 09:00 - 21:00 |
| Rabu | 09:00 - 21:00 |
| Kamis | 09:00 - 21:00 |
| Jumat | 09:00 - 21:00 |
| Sabtu | 09:00 - 18:00 |
| Minggu | 09:00 - 18:00 |
Kontra: I was giving an accident car
Everything was goodAgent was efficient and friendly
Pro: Agent was efficient and friendly
Kontra: Nothing
Great Experience
Pro: Friendly fast service
Kontra: Car had too many miles on it.
I switched the AC next day and the air smelled like Urine.
Excellent service
Pro: All was exelente
Kontra: Nothing
| Senin | 10:00 - 18:00 |
| Selasa | 10:00 - 18:00 |
| Rabu | 10:00 - 18:00 |
| Kamis | 10:00 - 18:00 |
| Jumat | 10:00 - 18:00 |
| Sabtu | 10:00 - 18:00 |
| Minggu | 10:00 - 18:00 |
Kontra: Advise consumers of credit check and credit card hold prior to picking up vehicle.
Kontra: Letting me cancel my reservation when a personal circumstance occurred.
Kontra: Nothing
Pro: Staff is always friendly and helpful.
Kontra: Boy did I dislike that Nissan Sentra.
Pathfinder Stripper-No options at all @ $76.00 per day!- In Scranton!
Pro: It started right away
It had reasonable power
The brakes worked!
Kontra: No outside thermometer Just a "Low Temperature Outside" note. That doesn't help much when the difference from 31F to 33F makes a big difference!
No backup camera, No remote start. No auto headlights.
Just a mediocre car without the frills mist other offer!
Excellent!
Pro: We were called out of state for the unexpected death of a family member. Needless to say we were under a great deal of stress. We rented a car with pick up and return at the Wilkes-Barre/ Scranton PA airport. The agent taking care of us, named Tia, was extremely competent, friendly and very compassionate. The car suited our needs in every way, all transactions went smoothly but the best experience of all was dealing with Tia. Hertz can be most proud of this associate and we are grateful she made an unpleasant time in our lives much easier. If all Hertz agents are as top notch as Tiaa, hertz will always be our first choice for any future car rental needs.
Incredible Customer Service
Pro: The agent that took care of me was simply amazing. The experience was thorough, quick, accurate and friendly.
Kontra: It was all perfect
Pleased.
Pro: Pre-payed . Hopefully no additional charges as others have stated . Easy in , easy check out Wish I had rented sooner !
Kontra: Nothing
Excellent!
Pro: We were called out of state for the unexpected death of a family member. Needless to say we were under a great deal of stress. We rented a car with pick up and return at the Wilkes-Barre/ Scranton PA airport. The agent taking care of us, named Tia, was extremely competent, friendly and very compassionate. The car suited our needs in every way, all transactions went smoothly but the best experience of all was dealing with Tia. Hertz can be most proud of this associate and we are grateful she made an unpleasant time in our lives much easier. If all Hertz agents are as top notch as Tiaa, hertz will always be our first choice for any future car rental needs.
Incredible Customer Service
Pro: The agent that took care of me was simply amazing. The experience was thorough, quick, accurate and friendly.
Kontra: It was all perfect
Pleased.
Pro: Pre-payed . Hopefully no additional charges as others have stated . Easy in , easy check out Wish I had rented sooner !
Kontra: Advise consumers of credit check and credit card hold prior to picking up vehicle.
Kontra: Letting me cancel my reservation when a personal circumstance occurred.
Pathfinder Stripper-No options at all @ $76.00 per day!- In Scranton!
Pro: It started right away
It had reasonable power
The brakes worked!
Kontra: No outside thermometer Just a "Low Temperature Outside" note. That doesn't help much when the difference from 31F to 33F makes a big difference!
No backup camera, No remote start. No auto headlights.
Just a mediocre car without the frills mist other offer!
| Senin | 09:00 - 21:00 |
| Selasa | 09:00 - 21:00 |
| Rabu | 09:00 - 21:00 |
| Kamis | 09:00 - 21:00 |
| Jumat | 09:00 - 21:00 |
| Sabtu | 09:00 - 18:00 |
| Minggu | 09:00 - 18:00 |
Pro: Pick up and drop off were very easy.
Kontra: There was a shuttle from the drop off point to the airport terminal. I found that out by asking another customer. The employee from Budget should have told me that when she came over to ask if I filled the tank and to leave the car running.
Pro: Smooth experience all around.
Pro: Very friendly and fast
Kontra: Keep up great work and thank you!
Pro: Great deal ! Comfortable and dependable. Easy pick up and drop off. Will definitely be using your service in the near future.
QUICK SERVICE BEST PRICE FOR ONE WAY RENTAL
Pro: I like the quick service
Kontra: Hard to get a hold of on phone
Pro: My rental in Avoca?
What are you talking about? Is Avoca another name for Scranton?
Nice car, great mileage
Pro: Price was reasonable for a one-way rental. Car was nice, comfortable on a long trip and got great mileage.
Kontra: There was no one at the Budget counter a the Wilkes-Barre Airport, and an employee from a different company had to direct me to the Avis counter, which was one counter away. There should have been a sign directing me to Avis, or someone from the Avis counter should have called me over when I was standing at the Budget counter for a few minutes. The log in had to be done twice because the tablet malfunctioned.
Kontra: Mediocre car
Credit check?
Kontra: Declined rental because of credit
Pro: Smooth experience all around.
Pro: Very friendly and fast
Kontra: Keep up great work and thank you!
Pro: Great deal ! Comfortable and dependable. Easy pick up and drop off. Will definitely be using your service in the near future.
QUICK SERVICE BEST PRICE FOR ONE WAY RENTAL
Pro: I like the quick service
Kontra: Hard to get a hold of on phone
Pro: My rental in Avoca?
What are you talking about? Is Avoca another name for Scranton?
Pro: Pick up and drop off were very easy.
Kontra: There was a shuttle from the drop off point to the airport terminal. I found that out by asking another customer. The employee from Budget should have told me that when she came over to ask if I filled the tank and to leave the car running.
Nice car, great mileage
Pro: Price was reasonable for a one-way rental. Car was nice, comfortable on a long trip and got great mileage.
Kontra: There was no one at the Budget counter a the Wilkes-Barre Airport, and an employee from a different company had to direct me to the Avis counter, which was one counter away. There should have been a sign directing me to Avis, or someone from the Avis counter should have called me over when I was standing at the Budget counter for a few minutes. The log in had to be done twice because the tablet malfunctioned.
| Senin | 10:00 - 18:00 |
| Selasa | 10:00 - 18:00 |
| Rabu | 10:00 - 18:00 |
| Kamis | 10:00 - 18:00 |
| Jumat | 10:00 - 18:00 |
| Sabtu | 10:00 - 18:00 |
| Minggu | 10:00 - 18:00 |
Kontra: Flight delayed, rental office closed., so we had to make other driving arrangements. Picked up rental the next day. Your company refused to give a refund for the day not used! Not happy.
Pro: All easy.
Kontra: Wish the cars were under cover . . . was very cold and windy for pick up and drop off.
Kontra: The drop off took forever at the airport. Almost missed my flight. They weren't busy just lazy and incompetent.
Kontra: The car should have mats.
Pro: Easy pick up and drop off Good pricing
| Senin | 00:01 - 23:59 |
| Selasa | 00:01 - 23:59 |
| Rabu | 00:01 - 23:59 |
| Kamis | 00:01 - 23:59 |
| Jumat | 00:01 - 23:59 |
| Sabtu | 00:01 - 23:59 |
| Minggu |
| Senin | 10:00 - 22:30 |
| Selasa | 10:00 - 22:30 |
| Rabu | 10:00 - 22:30 |
| Kamis | 10:00 - 22:30 |
| Jumat | 10:00 - 22:30 |
| Sabtu | 10:00 - 22:00 |
| Minggu | 10:00 - 22:00 |
