Guest reviews
-
All reviews
-
Couples
-
Families
-
Business
-
Solo
Overall rating
-
5.4 "Vibe was decent."
-
4.6 "Not very comfortable."0.9 "
Air conditioning was criticized by 91%." 3.8 "62% thought it wastoo noisy ." 4.3 "57% didn't like theuncomfortable beds ." -
4.5 "Bad amenities."4.5 "55% thought the
building wasn't nice ." -
4.2 "Not very clean."3.7 "63% said
rooms were dirty ." -
4.0 "Service is below average."4.8 "52% found the
staff to be unfriendly ." 1.1 "89% indicated thereception staff was not good ." -
3.6 "Disappointing food."3.2 "68%
did not like what was on the menu ."
Overall rating
-
5.2 "Average comfort."
-
4.6 "Not very clean."
-
4.1 "Service is below average."
-
4.0 "Disappointing food."
-
3.6 "Rooms are not good."
-
3.4 "Inconvenient location."
Overall rating
-
3.9 "Service is below average."
Overall rating
-
4.4 "Service is below average."
-
3.9 "Not very comfortable."
-
3.0 "Location is bad."
-
2.5 "Awful rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.0review from
I have not seen a bad hotel like this hotel. They asked me when I arrvied to pay the room prise. I told them I am tired, and I will pay when I check out, but they told me that booking, com asked us to have the full charge at the check in!! I booked many times with booking.com and I have not seen this with others hotels. One big problem with hotel was that they booked for me a room that was booked for another person!!! I didn't believe it? I don"t recommend this hotel at all.
-
2.0review from
i have nothing good to say about this hotel. where do i start. on arrival the guy at reception was cocky and arrogent with me. firstly they didnt have ny booking at hand and made me wait around as if they doing me a favour to find it.... then after that dilema he went on to frank my credit card on a slip and demanded that i sign next to a blank amount. how dare he think that i would run away without paying the bill?? i refused to sign ofcourse, and a tore up the slip mumbling something under his breath. he then went on to say that I should pay upfront, which i did. my family was tired and we just wanted to lay our heads down. my word what a big mistake... the room was disgusting, the aircon didnt work... the wifi didnt work. when we queried they simply said the unit was out of order a
-
2.3review from
Nothing There is alot to say about this hotel which is rated as 4* according to the Moroccan Tourism Department while it should be 1*. Far away from the city centre, the staff is non professional , the breakfast is poor quality , my room was filthy ( broken furniture, dirty bedding, tiny tv, cockroach running across the room) , the bath room is the worst part as the bath is moldy, the shower curtain is covered of yellow stuff, the WC flash is broken , the shower head holder is broken. Shame that it carrys Zenith name .
-
2.7review from
breakfast the shabbiness of corridor
-
5.7review from
we arrived in the evening and they welcomed us in a friendly manner and we sttled into our rooms, could have a beer before dinner, then a decent meal for the first time that day. comfortable night's sleep...what more do you want when you are passsing through??
-
4.3review from
staff was quiet welcoming they should invest in WIFI.
-
5.4review from
Restaurant was good in evening and reasonably priced especially as there was nowhere else to go Location was bad and not quite as easy to find from the airport if driving yourself.
-
4.0review from
not worth the price specially if you get a window facing a brick wall like i did
-
5.2review from
Staff always smiling.. very comfortable atmosphere the pool is not free as their ad suggests. the WiFi costs 20 drhms (again not free). another thing that they didnt remind me that they kept my passport. usually it is handed back on check out but they failed to do that. and didnt even bother to call me later. i only found next day when i arrived tanger and wanted to check in. i thought that was little careless from their side. they did apologize for the inconvenience, though.
-
2.0review from
I have not seen a bad hotel like this hotel. They asked me when I arrvied to pay the room prise. I told them I am tired, and I will pay when I check out, but they told me that booking, com asked us to have the full charge at the check in!! I booked many times with booking.com and I have not seen this with others hotels. One big problem with hotel was that they booked for me a room that was booked for another person!!! I didn't believe it? I don"t recommend this hotel at all.
-
2.0review from
i have nothing good to say about this hotel. where do i start. on arrival the guy at reception was cocky and arrogent with me. firstly they didnt have ny booking at hand and made me wait around as if they doing me a favour to find it.... then after that dilema he went on to frank my credit card on a slip and demanded that i sign next to a blank amount. how dare he think that i would run away without paying the bill?? i refused to sign ofcourse, and a tore up the slip mumbling something under his breath. he then went on to say that I should pay upfront, which i did. my family was tired and we just wanted to lay our heads down. my word what a big mistake... the room was disgusting, the aircon didnt work... the wifi didnt work. when we queried they simply said the unit was out of order a
-
2.3review from
Nothing There is alot to say about this hotel which is rated as 4* according to the Moroccan Tourism Department while it should be 1*. Far away from the city centre, the staff is non professional , the breakfast is poor quality , my room was filthy ( broken furniture, dirty bedding, tiny tv, cockroach running across the room) , the bath room is the worst part as the bath is moldy, the shower curtain is covered of yellow stuff, the WC flash is broken , the shower head holder is broken. Shame that it carrys Zenith name .
-
2.7review from
breakfast the shabbiness of corridor
-
5.7review from
we arrived in the evening and they welcomed us in a friendly manner and we sttled into our rooms, could have a beer before dinner, then a decent meal for the first time that day. comfortable night's sleep...what more do you want when you are passsing through??
-
4.3review from
staff was quiet welcoming they should invest in WIFI.
-
5.4review from
Restaurant was good in evening and reasonably priced especially as there was nowhere else to go Location was bad and not quite as easy to find from the airport if driving yourself.
-
4.0review from
not worth the price specially if you get a window facing a brick wall like i did
-
5.2review from
Staff always smiling.. very comfortable atmosphere the pool is not free as their ad suggests. the WiFi costs 20 drhms (again not free). another thing that they didnt remind me that they kept my passport. usually it is handed back on check out but they failed to do that. and didnt even bother to call me later. i only found next day when i arrived tanger and wanted to check in. i thought that was little careless from their side. they did apologize for the inconvenience, though.
