Recent reviews
- All reviews
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- Negative
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10.0
Creative and practical design , view of the Bosporus, good breakfast, excellent location , attentive and helpful staff .
review from KAYAK -
6.7
the staff were helpfull and polit ,good location ,clean, breakfast was good. the spa was not ready to be in service and the roof restaurant too
review from KAYAK -
7.0
The view from my window. Some of the staff did not have a good attitude. For example: The night before I asked that my room ticket be printed, the mini bar checked, a wake up call arranged and taxi service to the airport arranged. When I called the reception at 0630 that morning for help with my luggage, I was told it was early and they would send someone up in 15 minutes. There was fog out my window and I thought I should leave earlier. When I arrived at the lobby, my bill was not prepared, the receptionist said I drank one bottle of water from the mini bar and had me sign a form when I said I did not; wanted to charge me the conversion rate from US$ to TL and I was not told this when I checked in and gave a $1000 USD deposit on the room and additional charge
review from KAYAK -
7.0
The location was excellent near by the most important area ( Taksim) with reasonable price and warm hospitality Poor of food staff and experience on service as it is new hotel
review from KAYAK -
7.7
The hotel staff were very helpful with directions and figuring out the metro and ferry times/locations to get us to our destinations.
review from KAYAK -
6.3
The location and the fast service The confusion regarding my payment procedures
review from KAYAK
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6.7
the staff were helpfull and polit ,good location ,clean, breakfast was good. the spa was not ready to be in service and the roof restaurant too
review from KAYAK -
7.0
The view from my window. Some of the staff did not have a good attitude. For example: The night before I asked that my room ticket be printed, the mini bar checked, a wake up call arranged and taxi service to the airport arranged. When I called the reception at 0630 that morning for help with my luggage, I was told it was early and they would send someone up in 15 minutes. There was fog out my window and I thought I should leave earlier. When I arrived at the lobby, my bill was not prepared, the receptionist said I drank one bottle of water from the mini bar and had me sign a form when I said I did not; wanted to charge me the conversion rate from US$ to TL and I was not told this when I checked in and gave a $1000 USD deposit on the room and additional charge
review from KAYAK -
7.0
The location was excellent near by the most important area ( Taksim) with reasonable price and warm hospitality Poor of food staff and experience on service as it is new hotel
review from KAYAK -
7.7
The hotel staff were very helpful with directions and figuring out the metro and ferry times/locations to get us to our destinations.
review from KAYAK
