Overview

Pier House Resort & Spa
Top Romantic Hotel

1 Duval Street, Key West, FL 33040, United States
+1 305 296 4600

Rp 5,386,667+

Overall guest ratings

8.7/10 Excellent
Based on 1,187 reviews

Review highlights

  • 9.6
  • 8.7
  • 8.1
  • 5.0

Good to know

  • Nice building
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    Part romance, part adventure, and entirely paradise, Pier House Resort is legendary in the Florida Keys for countless reasons. As the first full-service hotel in Key West, our convenient location on the edge of Old Town puts you steps away from a private beach and all the entertainment that makes our island so famous. Travelers have sought the sun and free spirit of the Caribbean and the Florida Keys for centuries. Keep the tradition alive, and book your tropical beach vacation today!

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Gift shop
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry service
    • Night club
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,187 reviews
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      9.7 "97% were happy with the shuttle service."
      9.4 "Lovely pool/beach service, according to 94%."
      10.0 "100% said the recreation staff was great."
      9.2 "Lovely bar service, according to 92%."
      10.0 "100% said the concierge service was amazing."
    • 8.1 "Beach is lovely."
      9.3 "93% appreciated the clean beach."
    • 6.5 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.6 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 5.0 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.7 "Not very comfortable."
      4.0 "60% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
      4.2 "58% criticized the small bathroom."
    • 4.6 "Value below average."
      4.0 "The price was too high for 60%."
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    Overall rating

    8.7 Excellent
    Based on 795 reviews
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.6 "Lovely pool/beach service, according to 96%."
      9.6 "96% were happy with the shuttle service."
    • 8.0 "Beach is lovely."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.1 "Only 51% said rooms were big enough."
      6.9 "Beds were acceptable for 69%."
    • 4.5 "Not very comfortable."
      3.7 "63% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    • 4.1 "Value below average."
      3.1 "The price was too high for 69%."
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    Overall rating

    8.5 Excellent
    Based on 391 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
    • 8.5 "Beach is lovely."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 8.2 "Pool is good."
    • 5.9 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 4.2 "Rooms are not good."
      0.8 "Air conditioning was criticized by 92%."
      4.4 "56% said rooms were small."
      4.4 "56% complained about the bathroom."
      2.3 "77% thought they were poorly maintained."
      3.6 "64% had problems with the shower."
    • 4.2 "Value below average."
    • 3.5 "Not very comfortable."
      3.4 "66% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      4.4 "56% said rooms were small."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

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