Sewa Mobil di Bandara Austin Bergstrom

1 lokasi di Bandara Austin Bergstrom

╳

Silvercar ulasan

Lokasi sewa mobil

Silvercar

Lokasi di Bandara Austin Bergstrom

2415 Highway 71 East

+1 855 359 2227

Senin	08:00 - 18:00
Selasa	08:00 - 18:00
Rabu	08:00 - 18:00
Kamis	08:00 - 18:00
Jumat	08:00 - 18:00
Sabtu	08:00 - 18:00
Minggu	08:00 - 18:00

Semua ulasan (Silvercar)

ulasan Silvercar di Bandara Austin Bergstrom

Peringkat 2

Alamo

8,6 Hebat (198 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

Alamo ulasan

Lokasi sewa mobil

Alamo

Lokasi di Bandara Austin Bergstrom

3819 Presidential Blvd

+1 844 366 2656

Senin	06:30 - 23:30
Selasa	06:30 - 23:30
Rabu	06:30 - 23:30
Kamis	06:30 - 23:30
Jumat	06:30 - 23:30
Sabtu	06:30 - 23:30
Minggu	06:30 - 23:30

Semua ulasan (Alamo)

ulasan Alamo di Bandara Austin Bergstrom

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

9,6

Pro: Friendly, helpful staff. Easy rental.

Diulas pada Sep 2020

ulasan dari
10,0

Pro: Ease and speed of pickup and drop off

Diulas pada Sep 2020

ulasan dari
10,0

Kontra: Steps were a little confusing at first but no complaints

Diulas pada Jun 2020

ulasan dari
9,2

Pro: Staff was friendly and accommodating.

Kontra: Vehicle could have been a touch cleaner.

Diulas pada Jun 2020

ulasan dari
8,8

Kontra: This price for the car could have been better

Diulas pada Jan 2020

ulasan dari
10,0

Pro: The guy who helped choose our car for us (sorry I don't remember his name) really went out of his way to find us the right car for a family of four. It was perfect!

Kontra: Nothing.

Diulas pada Jan 2020

ulasan dari
10,0

Pro: The pickup ande dropoff were the easiest we ever experienced!

Diulas pada Nov 2019

ulasan dari
10,0

Pro: I was able to check in quickly at a kiosk, and rapidly drop off the vehicle.

Kontra: I was told I would receive an email with my final charges, but it hasn't appeared yet--24 hours later.

Diulas pada Okt 2019

ulasan dari
10,0

Kontra: Our gas tank was only half full but they made notes of it and we weren’t charged

Diulas pada Okt 2019

ulasan dari
8,0

Pro: STaff was friendly and helpful. Pick up and drop off was easy. Car upgrade was nice.

Kontra: We rented a car seat for our child and it was not very clean, food was fall out of the base. Need to make sure seats are clean and sanitized much better. Also, the someone before me smoked in the car and it smelled terrible. Need to clean our vehicles a lot better before renting out.

Diulas pada Sep 2019

ulasan dari
8,4

Pro: Staff was friendly and helpful. On-line experience thru Kayak was easy

Kontra: We didn't get the carwe reserved. We reserved a Toyota Rav 4 and ended up with a Nissan Rouge sport. A bit smaller than I had wanted. The other option they had was to upgrade me into a large SUV. Not being familiar with Austin and the areas we were visiting I chose the smaller rather than the large.

Diulas pada Sep 2019

ulasan dari
2,0

Kontra: They lost the reservation so I had to rent again and it cost me $150 more than it was going to. Never renting via Kayak again

Diulas pada Sep 2019

ulasan dari

9,6

Pro: Friendly, helpful staff. Easy rental.

Diulas pada Sep 2020

ulasan dari
10,0

Pro: Ease and speed of pickup and drop off

Diulas pada Sep 2020

ulasan dari
10,0

Kontra: Steps were a little confusing at first but no complaints

Diulas pada Jun 2020

ulasan dari
9,2

Pro: Staff was friendly and accommodating.

Kontra: Vehicle could have been a touch cleaner.

Diulas pada Jun 2020

ulasan dari
8,8

Kontra: This price for the car could have been better

Diulas pada Jan 2020

ulasan dari
10,0

Pro: The guy who helped choose our car for us (sorry I don't remember his name) really went out of his way to find us the right car for a family of four. It was perfect!

Kontra: Nothing.

Diulas pada Jan 2020

ulasan dari
10,0

Pro: The pickup ande dropoff were the easiest we ever experienced!

Diulas pada Nov 2019

ulasan dari
10,0

Pro: I was able to check in quickly at a kiosk, and rapidly drop off the vehicle.

Kontra: I was told I would receive an email with my final charges, but it hasn't appeared yet--24 hours later.

Diulas pada Okt 2019

ulasan dari
10,0

Kontra: Our gas tank was only half full but they made notes of it and we weren’t charged

Diulas pada Okt 2019

ulasan dari

8,0

Pro: STaff was friendly and helpful. Pick up and drop off was easy. Car upgrade was nice.

Kontra: We rented a car seat for our child and it was not very clean, food was fall out of the base. Need to make sure seats are clean and sanitized much better. Also, the someone before me smoked in the car and it smelled terrible. Need to clean our vehicles a lot better before renting out.

Diulas pada Sep 2019

ulasan dari
8,4

Pro: Staff was friendly and helpful. On-line experience thru Kayak was easy

Kontra: We didn't get the carwe reserved. We reserved a Toyota Rav 4 and ended up with a Nissan Rouge sport. A bit smaller than I had wanted. The other option they had was to upgrade me into a large SUV. Not being familiar with Austin and the areas we were visiting I chose the smaller rather than the large.

Diulas pada Sep 2019

ulasan dari

2,0

Kontra: They lost the reservation so I had to rent again and it cost me $150 more than it was going to. Never renting via Kayak again

Diulas pada Sep 2019

ulasan dari

Peringkat 3

National

8,5 Hebat (18 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

National ulasan

Lokasi sewa mobil

National

Lokasi di Bandara Austin Bergstrom

3819 Presidential Blvd

+1 844 366 2655

Senin	06:30 - 23:30
Selasa	06:30 - 23:30
Rabu	06:30 - 23:30
Kamis	06:30 - 23:30
Jumat	06:30 - 23:30
Sabtu	06:30 - 23:30
Minggu	06:30 - 23:30

Semua ulasan (National)

ulasan National di Bandara Austin Bergstrom

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

7,2

Nice car but it left the lot low on washer fluid.

Pro: It was a nice car. Staff was friendly

Kontra: The Washer fluid was low and so every 10 minutes a bell would chime signaling the fluid was low. Fluid levels should have been checked before the car was put out available to drive. It was extremely annoying to have that chime every 10 minutes. Had to walk a mile to get to the rental building and I am disabled. There should have been a golf cart or some way for people to get to the rental building besides walking. The signs where to return rental cars at the airport were horrible with the construction.

Diulas pada Jun 2018

ulasan dari
10,0

Positive Experience

Pro: They saw how many people we had and upsizwd our car. It was perfect

Diulas pada Okt 2017

ulasan dari
6,8

Too expensive

Pro: nice small car, clean and comfortable

Kontra: Only had the car for 2 hours, and the cost was $114 The car I got from Avis a week later was $65

Diulas pada Okt 2017

ulasan dari
10,0

Easy pick up and return

Pro: Low price SUV rental, gas very affordable and easy pick up and return at Austin airport, no buses to this easy convenient rental car terminal.

Diulas pada Des 2016

ulasan dari

10,0

Positive Experience

Pro: They saw how many people we had and upsizwd our car. It was perfect

Diulas pada Okt 2017

ulasan dari
10,0

Easy pick up and return

Pro: Low price SUV rental, gas very affordable and easy pick up and return at Austin airport, no buses to this easy convenient rental car terminal.

Diulas pada Des 2016

ulasan dari

7,2

Nice car but it left the lot low on washer fluid.

Pro: It was a nice car. Staff was friendly

Kontra: The Washer fluid was low and so every 10 minutes a bell would chime signaling the fluid was low. Fluid levels should have been checked before the car was put out available to drive. It was extremely annoying to have that chime every 10 minutes. Had to walk a mile to get to the rental building and I am disabled. There should have been a golf cart or some way for people to get to the rental building besides walking. The signs where to return rental cars at the airport were horrible with the construction.

Diulas pada Jun 2018

ulasan dari
6,8

Too expensive

Pro: nice small car, clean and comfortable

Kontra: Only had the car for 2 hours, and the cost was $114 The car I got from Avis a week later was $65

Diulas pada Okt 2017

ulasan dari

Peringkat 4

Enterprise

8,4 Hebat (143 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

Enterprise ulasan

Lokasi sewa mobil

Enterprise

Lokasi di Bandara Austin Bergstrom

3819 Presidential Blvd

+1 737 484 3896

Senin	06:30 - 23:30
Selasa	06:30 - 23:30
Rabu	06:30 - 23:30
Kamis	06:30 - 23:30
Jumat	06:30 - 23:30
Sabtu	06:30 - 23:30
Minggu	06:30 - 23:30

Semua ulasan (Enterprise)

ulasan Enterprise di Bandara Austin Bergstrom

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

5,6

Pro: Drop off in vegas was easy and staff was kind helpful.

Kontra: Pick up process in Austin was poor. Agent just said follow me. He walked around vehicle and then said i could go. He did not do a vehicle check with me meaning confirming there are no damages. Didnt tell me where keys were and did not ask if i had questions regarding vehicle functions. I had to go get him and ask where keys were. At that point the agent made me feel rushed and as if i was an inconvienence not a customer. I had to fingure out how to use lights, cruise control ect. I had never driven that car before so perhaps the agents should be mindful of that.

Diulas pada Sep 2020

ulasan dari
7,2

Pro: Stuff was friendly, processing was quick

Kontra: I made a reservation for Mitsubishi Mirage, but they made me take Chevy Spark. The Mirage has standard seating for 5 passengers; the Spark can only carry 4. The Mirage Hatchback has 3.2 cubic feet more passenger volume than the Spark. I am not going to use Enterprise car rental next time.

Diulas pada Mei 2020

ulasan dari
10,0

Pro: Pleasant staff. Quick check out and check in process.

Kontra: Nothing to add.

Diulas pada Mei 2020

ulasan dari
8,4

Pro: Easy pick up and drop off!

Kontra: Car offered was not as fun so asked for a different one that was not a price difference and got a fun sporty one!

Diulas pada Feb 2020

ulasan dari
9,2

Kontra: Where to pick up and drop off car was a little confusing. Everything else was great.

Diulas pada Feb 2020

ulasan dari
10,0

Pro: Amazing customer service in both locations. Easy pick up and drop off. Amazing prices!

Diulas pada Okt 2019

ulasan dari
2,0

Pro: Terms of payment weren’t on my order but I’m told that it was by every agent and manager I’ve spoke with. I needed a credit card or a return flight. This left me stranded and cost me my job.

Diulas pada Mei 2019

ulasan dari
10,0

Pro: Very friendly positive staff.

Kontra: Nothing

Diulas pada Mar 2019

ulasan dari
10,0

Pro: The car was great and the customer service was awesome!

Diulas pada Feb 2019

ulasan dari
8,4

Kontra: If the car was clean, or at least a car wash. The car was filled with mud on the exterior and the interior could have helped some vacuuming, since it was left as it was from the prior driver who return the car.

Diulas pada Feb 2019

ulasan dari
9,2

Pro: Friendly staff, comfortable vehicle, like that drop off/pick up was in the parking garage.

Kontra: Directions as to where to go for drop off could be a lot clearer. There are clear direction signs throughout the airport then nothing. We missed the turn into the garage and had to circle around. Saw several other cars do the same thing.

Diulas pada Feb 2019

ulasan dari
10,0

Pro: Staff was extremely helpful and friendly. They gave us a free upgrade in vehicle. Pickup and drop off were very smooth and efficient.

Kontra: Nothing

Diulas pada Jan 2019

ulasan dari

10,0

Pro: Pleasant staff. Quick check out and check in process.

Kontra: Nothing to add.

Diulas pada Mei 2020

ulasan dari
9,2

Kontra: Where to pick up and drop off car was a little confusing. Everything else was great.

Diulas pada Feb 2020

ulasan dari
10,0

Pro: Amazing customer service in both locations. Easy pick up and drop off. Amazing prices!

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Very friendly positive staff.

Kontra: Nothing

Diulas pada Mar 2019

ulasan dari
10,0

Pro: The car was great and the customer service was awesome!

Diulas pada Feb 2019

ulasan dari
9,2

Pro: Friendly staff, comfortable vehicle, like that drop off/pick up was in the parking garage.

Kontra: Directions as to where to go for drop off could be a lot clearer. There are clear direction signs throughout the airport then nothing. We missed the turn into the garage and had to circle around. Saw several other cars do the same thing.

Diulas pada Feb 2019

ulasan dari
10,0

Pro: Staff was extremely helpful and friendly. They gave us a free upgrade in vehicle. Pickup and drop off were very smooth and efficient.

Kontra: Nothing

Diulas pada Jan 2019

ulasan dari

7,2

Pro: Stuff was friendly, processing was quick

Kontra: I made a reservation for Mitsubishi Mirage, but they made me take Chevy Spark. The Mirage has standard seating for 5 passengers; the Spark can only carry 4. The Mirage Hatchback has 3.2 cubic feet more passenger volume than the Spark. I am not going to use Enterprise car rental next time.

Diulas pada Mei 2020

ulasan dari
8,4

Pro: Easy pick up and drop off!

Kontra: Car offered was not as fun so asked for a different one that was not a price difference and got a fun sporty one!

Diulas pada Feb 2020

ulasan dari
8,4

Kontra: If the car was clean, or at least a car wash. The car was filled with mud on the exterior and the interior could have helped some vacuuming, since it was left as it was from the prior driver who return the car.

Diulas pada Feb 2019

ulasan dari

5,6

Pro: Drop off in vegas was easy and staff was kind helpful.

Kontra: Pick up process in Austin was poor. Agent just said follow me. He walked around vehicle and then said i could go. He did not do a vehicle check with me meaning confirming there are no damages. Didnt tell me where keys were and did not ask if i had questions regarding vehicle functions. I had to go get him and ask where keys were. At that point the agent made me feel rushed and as if i was an inconvienence not a customer. I had to fingure out how to use lights, cruise control ect. I had never driven that car before so perhaps the agents should be mindful of that.

Diulas pada Sep 2020

ulasan dari
2,0

Pro: Terms of payment weren’t on my order but I’m told that it was by every agent and manager I’ve spoke with. I needed a credit card or a return flight. This left me stranded and cost me my job.

Diulas pada Mei 2019

ulasan dari

Peringkat 5

Hertz

8,1 Hebat (255 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

Hertz ulasan

Lokasi sewa mobil

Hertz

Lokasi di Bandara Austin Bergstrom

3819 Presidential Blvd

+1 512 247 7250

Senin	07:00 - 23:00
Selasa	07:00 - 23:00
Rabu	07:00 - 23:00
Kamis	07:00 - 23:00
Jumat	07:00 - 23:00
Sabtu	07:00 - 23:00
Minggu	07:00 - 23:00

Semua ulasan (Hertz)

ulasan Hertz di Bandara Austin Bergstrom

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

8,8

Pro: Clean, reliable rental and friendly staff.

Kontra: The pickup took an extra hour because the van was not at the location and had to be delivered.

Diulas pada Agt 2020

ulasan dari
10,0

Kontra: Nothing

Diulas pada Jul 2020

ulasan dari
2,0

Kontra: We were not able to pick up our rental at Hertz. It was nightmare to deal with the staff and they were not able to get us a car at all. We would not book through kayak again.

Diulas pada Feb 2020

ulasan dari
2,0

Kontra: I'm a Hertz Gold member. Why did I have to waste my time at the counter, when I should be able to go directly to the car and get on my way? The (friendly) attendant at the counter told me that in order to bypass the counter, one must book directly through Hertz, and going through a 3rd party such as Kayak, Hotwire, etc. doesn't work. But I saved ten bucks going through Kayak. So to other customers out there I would just recommend you weigh the value of your time vs the savings. I was in a hurry, and even though there were no other people in line, the stop at the counter cost me a precious ten minutes. Thank you, kayak for sending this survey. Its 2019 and collecting your car, especially if you've done your due diligence to sign up to the rental car agency's program, should take ZERO time at all. Hope this helps.

Diulas pada Nov 2019

ulasan dari
3,6

Pro: I really have nothing positive to report on the overall experience

Kontra: the reservation had errors, the staff was unable to resolve the issue, Hertz was unreachable, the car smelled of cigarette smoke and the rental was almost twice the quoted estimate. This is likely the last rental I will do with Hertz. Very poor experience across the board and in every aspect

Diulas pada Okt 2019

ulasan dari
6,4

Kontra: Staff was too pushy trying to sell damage waiver. Adding my wife as a driver was very highly priced at $13.50/day. We declined to add her, because it was too expensive.

Diulas pada Agt 2019

ulasan dari
5,6

Pro: The car was nice

Kontra: Hertz frontdesk staff wasn't aware of the insurance I already bought through Kayak and double charged me, it was a mess to get the money back.

Diulas pada Jul 2019

ulasan dari
10,0

Pro: Super friendly staff! Upgraded to a Camaro SS - awesome car! Couldn’t figure out the trunk at first and the staff in the garage was so helpful. Returning the car was a breeze too. Thank you for a great experience!

Diulas pada Jul 2019

ulasan dari
2,0

Pro: Prepaid reservation never fulfilled because all cars were given away due to Dallas area flight cancellations and diversions earlier that day. Would have been nice if they told me this when I called to say I’d arrive 1hr later.

Kontra: I understand weather was moving into the surrounding cities, so as we were waiting for an open gate I called Hertz from the tarmac to inform them I’d be 1hr later for pickup now. My prepaid reservation didn’t matter- there were no cars left for anyone who had reservations when we got to the desk. :(

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Staff was great. They had a great influx of people and they went from one window open to 4 in very short order. I got a upgrade to Camry LX without additional cost. The car was wonderful.

Kontra: All was nice.

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Staff is helpful, drop off easy

Diulas pada Jun 2019

ulasan dari
10,0

Pro: pickup and drop off were like nothing I've experienced. Very easy. Very friendly at the desk.

Diulas pada Mar 2019

ulasan dari

8,8

Pro: Clean, reliable rental and friendly staff.

Kontra: The pickup took an extra hour because the van was not at the location and had to be delivered.

Diulas pada Agt 2020

ulasan dari
10,0

Kontra: Nothing

Diulas pada Jul 2020

ulasan dari
10,0

Pro: Super friendly staff! Upgraded to a Camaro SS - awesome car! Couldn’t figure out the trunk at first and the staff in the garage was so helpful. Returning the car was a breeze too. Thank you for a great experience!

Diulas pada Jul 2019

ulasan dari
10,0

Pro: Staff was great. They had a great influx of people and they went from one window open to 4 in very short order. I got a upgrade to Camry LX without additional cost. The car was wonderful.

Kontra: All was nice.

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Staff is helpful, drop off easy

Diulas pada Jun 2019

ulasan dari
10,0

Pro: pickup and drop off were like nothing I've experienced. Very easy. Very friendly at the desk.

Diulas pada Mar 2019

ulasan dari

2,0

Kontra: We were not able to pick up our rental at Hertz. It was nightmare to deal with the staff and they were not able to get us a car at all. We would not book through kayak again.

Diulas pada Feb 2020

ulasan dari
2,0

Kontra: I'm a Hertz Gold member. Why did I have to waste my time at the counter, when I should be able to go directly to the car and get on my way? The (friendly) attendant at the counter told me that in order to bypass the counter, one must book directly through Hertz, and going through a 3rd party such as Kayak, Hotwire, etc. doesn't work. But I saved ten bucks going through Kayak. So to other customers out there I would just recommend you weigh the value of your time vs the savings. I was in a hurry, and even though there were no other people in line, the stop at the counter cost me a precious ten minutes. Thank you, kayak for sending this survey. Its 2019 and collecting your car, especially if you've done your due diligence to sign up to the rental car agency's program, should take ZERO time at all. Hope this helps.

Diulas pada Nov 2019

ulasan dari
3,6

Pro: I really have nothing positive to report on the overall experience

Kontra: the reservation had errors, the staff was unable to resolve the issue, Hertz was unreachable, the car smelled of cigarette smoke and the rental was almost twice the quoted estimate. This is likely the last rental I will do with Hertz. Very poor experience across the board and in every aspect

Diulas pada Okt 2019

ulasan dari
6,4

Kontra: Staff was too pushy trying to sell damage waiver. Adding my wife as a driver was very highly priced at $13.50/day. We declined to add her, because it was too expensive.

Diulas pada Agt 2019

ulasan dari
5,6

Pro: The car was nice

Kontra: Hertz frontdesk staff wasn't aware of the insurance I already bought through Kayak and double charged me, it was a mess to get the money back.

Diulas pada Jul 2019

ulasan dari
2,0

Pro: Prepaid reservation never fulfilled because all cars were given away due to Dallas area flight cancellations and diversions earlier that day. Would have been nice if they told me this when I called to say I’d arrive 1hr later.

Kontra: I understand weather was moving into the surrounding cities, so as we were waiting for an open gate I called Hertz from the tarmac to inform them I’d be 1hr later for pickup now. My prepaid reservation didn’t matter- there were no cars left for anyone who had reservations when we got to the desk. :(

Diulas pada Jun 2019

ulasan dari

Peringkat 6

Budget

7,6 Bagus (98 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

Budget ulasan

Lokasi sewa mobil

Budget

Lokasi di Bandara Austin Bergstrom

3819 Presidential Blvd

+1 512 356 3519

Senin	08:00 - 22:00
Selasa	08:00 - 22:00
Rabu	08:00 - 22:00
Kamis	08:00 - 22:00
Jumat	08:00 - 22:00
Sabtu	08:00 - 22:00
Minggu	08:00 - 22:00

Semua ulasan (Budget)

ulasan Budget di Bandara Austin Bergstrom

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

3,2

Pro: Nothing. The whole experience was horrible.

Kontra: Havv VG e employees there to help customers. There was nobody!

Diulas pada Mei 2020

ulasan dari
6,0

Pro: The car was clean and drop off was easy

Kontra: I am active duty military on orders, I have rented cars thru numerous car rental agencies. When I arrived at budget they would not accept my military extension drivers license they said I could not drive the car!!! If I didn’t have my fiancé with me I would have been screwed. It was rude and they lack the ability to understand uniformed personnel extensions and the importance of accepting such extensions. I personally will never book with them again

Diulas pada Mar 2020

ulasan dari
10,0

Pro: Friendly staff at pick up in Austin and drop off in Denton Great car. Smooth transition.

Kontra: Not a thing!

Diulas pada Mar 2020

ulasan dari
7,2

Kontra: My car type wasn’t available (again) and we were given a pickup truck. It operated well but turning radius was terrible and ride was rough.

Diulas pada Feb 2020

ulasan dari
9,2

Pro: Check-in agent was friendly and helpful—-it was actually the Avis agent that took care of me because the Budget line was held up a bit

Kontra: Drop off of car took too long because too few agents were available to check people back in.

Diulas pada Feb 2020

ulasan dari
10,0

Pro: Great vehicle for price, easy pickup and drop off

Diulas pada Feb 2020

ulasan dari
3,2

Pro: At first glance I liked the size of the car but it could have been cleaner. There was something pink underneath the back seat which left a would get gross when the car got warm. Basically only liked the size of the car.

Kontra: The back tires on the car were both bald. I literally slid into oncoming traffic Thursday night when it was raining with my son and two nieces in the car with me. I couldn’t figure out why the car sounded so loud, but once I seen the tires I understood. We were in town for a family members funeral so I had a lot on my plate. I truly never thought I should have to inspect the car for safety issues before pulling it off the lot. I’m extremely disappointed and upset by my experience. I also had ever charge added to my car rental once I got to the air port. My final bill was a complete shock and I was disappointed with being taken advantage of. As I said I was here for a close family members funeral so my emotions have been everywhere. When I sign up online for a care with an idea for a price and then return it for basically double after I was put in a vehicle which was dangerous I’m an extremely unhappy customer. I also had to stand and wait to talk to a manager. After waiting and watching him walk past me I literally had to call out to him for him to actually speak with me for literally nothing more to be addressed. I’m appalled by the way I was treated

Diulas pada Okt 2019

ulasan dari
2,0

Kontra: No cars but lots of reservations. Ending up taking a Lyft to the hotel and getting a car at Enterprise downtown next day.

Diulas pada Okt 2019

ulasan dari
2,8

Kontra: There was no inventory at time of pick up so the staff tried to downgrade the class of car I would receive. Long wait. Was charged an extra charge for fuel despite filling the gas at Exxon next to airport,

Diulas pada Agt 2019

ulasan dari
4,8

Pro: They eventually gave me a car. Reservation was for a mid size SUV, they offered me a four door pick up which O accepted.

Kontra: Took over a hour to get car. Two clerk's for over 20 renters. Car was kind of beat up but it ran well and everything worked.

Diulas pada Mei 2019

ulasan dari
4,0

Pro: Drop off was easy

Kontra: Customer service was poor when I picked up the vehicle. Staff seemed more interested in visiting with each other than getting my paperwork done. Although I booked the vehicle 3 months in advance, I was first told the larger SUV I booked was no longer available and they only had smaller SUV's.

Diulas pada Apr 2019

ulasan dari
10,0

Pro: Car was clean and larger than expected. Great value.

Kontra: Everything was a breeze.

Diulas pada Mar 2019

ulasan dari

10,0

Pro: Friendly staff at pick up in Austin and drop off in Denton Great car. Smooth transition.

Kontra: Not a thing!

Diulas pada Mar 2020

ulasan dari
9,2

Pro: Check-in agent was friendly and helpful—-it was actually the Avis agent that took care of me because the Budget line was held up a bit

Kontra: Drop off of car took too long because too few agents were available to check people back in.

Diulas pada Feb 2020

ulasan dari
10,0

Pro: Great vehicle for price, easy pickup and drop off

Diulas pada Feb 2020

ulasan dari
10,0

Pro: Car was clean and larger than expected. Great value.

Kontra: Everything was a breeze.

Diulas pada Mar 2019

ulasan dari

7,2

Kontra: My car type wasn’t available (again) and we were given a pickup truck. It operated well but turning radius was terrible and ride was rough.

Diulas pada Feb 2020

ulasan dari

3,2

Pro: Nothing. The whole experience was horrible.

Kontra: Havv VG e employees there to help customers. There was nobody!

Diulas pada Mei 2020

ulasan dari
6,0

Pro: The car was clean and drop off was easy

Kontra: I am active duty military on orders, I have rented cars thru numerous car rental agencies. When I arrived at budget they would not accept my military extension drivers license they said I could not drive the car!!! If I didn’t have my fiancé with me I would have been screwed. It was rude and they lack the ability to understand uniformed personnel extensions and the importance of accepting such extensions. I personally will never book with them again

Diulas pada Mar 2020

ulasan dari
3,2

Pro: At first glance I liked the size of the car but it could have been cleaner. There was something pink underneath the back seat which left a would get gross when the car got warm. Basically only liked the size of the car.

Kontra: The back tires on the car were both bald. I literally slid into oncoming traffic Thursday night when it was raining with my son and two nieces in the car with me. I couldn’t figure out why the car sounded so loud, but once I seen the tires I understood. We were in town for a family members funeral so I had a lot on my plate. I truly never thought I should have to inspect the car for safety issues before pulling it off the lot. I’m extremely disappointed and upset by my experience. I also had ever charge added to my car rental once I got to the air port. My final bill was a complete shock and I was disappointed with being taken advantage of. As I said I was here for a close family members funeral so my emotions have been everywhere. When I sign up online for a care with an idea for a price and then return it for basically double after I was put in a vehicle which was dangerous I’m an extremely unhappy customer. I also had to stand and wait to talk to a manager. After waiting and watching him walk past me I literally had to call out to him for him to actually speak with me for literally nothing more to be addressed. I’m appalled by the way I was treated

Diulas pada Okt 2019

ulasan dari
2,0

Kontra: No cars but lots of reservations. Ending up taking a Lyft to the hotel and getting a car at Enterprise downtown next day.

Diulas pada Okt 2019

ulasan dari
2,8

Kontra: There was no inventory at time of pick up so the staff tried to downgrade the class of car I would receive. Long wait. Was charged an extra charge for fuel despite filling the gas at Exxon next to airport,

Diulas pada Agt 2019

ulasan dari
4,8

Pro: They eventually gave me a car. Reservation was for a mid size SUV, they offered me a four door pick up which O accepted.

Kontra: Took over a hour to get car. Two clerk's for over 20 renters. Car was kind of beat up but it ran well and everything worked.

Diulas pada Mei 2019

ulasan dari
4,0

Pro: Drop off was easy

Kontra: Customer service was poor when I picked up the vehicle. Staff seemed more interested in visiting with each other than getting my paperwork done. Although I booked the vehicle 3 months in advance, I was first told the larger SUV I booked was no longer available and they only had smaller SUV's.

Diulas pada Apr 2019

ulasan dari

Peringkat 7

Payless

7,3 Bagus (169 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

Payless ulasan

Lokasi sewa mobil

Payless

Lokasi di Bandara Austin Bergstrom

3819 Presidential Blvd

+1 512 961 5295

Senin	08:00 - 21:00
Selasa	08:00 - 21:00
Rabu	08:00 - 21:00
Kamis	08:00 - 21:00
Jumat	08:00 - 21:00
Sabtu	08:00 - 21:00
Minggu	08:00 - 21:00

Semua ulasan (Payless)

ulasan Payless di Bandara Austin Bergstrom

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

4,8

Pro: The Avis and Budget people were fine When I had an issue and had to speak to a Payless person It may be the worst customer service experience I ever had I’m assuming they are going out of business and everyone there is just angry I would avoid using this company till they figure this out Whatever money you may save using them isn’t worth it

Diulas pada Nov 2019

ulasan dari
9,6

Pro: Very uncomplicated pick up and drop off! Friendly staff working efficient. We got an upgrade and were totally satisfied with our car! Excellent value for money!

Kontra: Counter was closed and we were sent to budget counter which was also closed. So all people were directed to Avis, which meant quite a bit of a queuing.

Diulas pada Sep 2019

ulasan dari
2,0

Pro: There was no staff available at the Payless at the Austin airport. Staff at the Austin airport was rude and clueless. It took 1.5 hrs for the Budget rental agency to find a car for me. Instead of promised Chrysler 200 or similar car, they offered a 10 seater van or a pickup truck. inappropriate opti

Kontra: Never take any deal from Payless

Diulas pada Agt 2019

ulasan dari
6,8

Kontra: I did not go on one toll road but was lead to believe I probably would be on one. Paid $11 a day for that :( Also, young man when I returned my car was not helpful.

Diulas pada Agt 2019

ulasan dari
6,4

Pro: Drop off was easy.

Kontra: Pick up! We had to walk all way down to end of counter just to see a very small sign that said to go to get in line at Hertz.

Diulas pada Agt 2019

ulasan dari
4,0

Kontra: Austin has a system of toll highways and the rental person assured me I needed a toll pass for my travels to Kerrville and back when I showed them my route on the map. This added over $50 to the rental. The road to Kerrville is NOT tolled and toll roads are easily avoided in Austin. I felt swindled.

Diulas pada Jul 2019

ulasan dari
7,6

Kontra: I had to bounce between 2 counters bc the computer wasn't hooked up to the printer They sent me to a car space that was empty so I had to return to the counter(s)

Diulas pada Jul 2019

ulasan dari
4,4

Pro: easy pick-up.

Kontra: Charged me extra day, without letting me know.

Diulas pada Jul 2019

ulasan dari
2,0

Pro: Nothing. Was at Austin on business. Redirected us to budget. Where the line was an hour long. Waste of money. We went with Alamo in the end. Much better service.

Kontra: Don’t redirect people to a long line. If you rent from Payless. Have an attendant at Payless.

Diulas pada Mei 2019

ulasan dari
9,6

Pro: Staff was very helpful, vehicle was a good value. Exactly what I was looking for.

Kontra: The signs in the Austin airport are a bit confusing. Signs direct you to level 3 for Payless. That is where the cars are, but the main desk is back on 1. Cost me a couple minutes.

Diulas pada Apr 2019

ulasan dari
10,0

Kontra: Nothing really. Check in and out was easy. Got a bigger car than what I paid for.

Diulas pada Apr 2019

ulasan dari
8,0

Kontra: Interior windows of the car could have been cleaned. New cars let off a lots of particulates that go on the inside of the windows.

Diulas pada Apr 2019

ulasan dari

9,6

Pro: Very uncomplicated pick up and drop off! Friendly staff working efficient. We got an upgrade and were totally satisfied with our car! Excellent value for money!

Kontra: Counter was closed and we were sent to budget counter which was also closed. So all people were directed to Avis, which meant quite a bit of a queuing.

Diulas pada Sep 2019

ulasan dari
9,6

Pro: Staff was very helpful, vehicle was a good value. Exactly what I was looking for.

Kontra: The signs in the Austin airport are a bit confusing. Signs direct you to level 3 for Payless. That is where the cars are, but the main desk is back on 1. Cost me a couple minutes.

Diulas pada Apr 2019

ulasan dari
10,0

Kontra: Nothing really. Check in and out was easy. Got a bigger car than what I paid for.

Diulas pada Apr 2019

ulasan dari

6,8

Kontra: I did not go on one toll road but was lead to believe I probably would be on one. Paid $11 a day for that :( Also, young man when I returned my car was not helpful.

Diulas pada Agt 2019

ulasan dari
7,6

Kontra: I had to bounce between 2 counters bc the computer wasn't hooked up to the printer They sent me to a car space that was empty so I had to return to the counter(s)

Diulas pada Jul 2019

ulasan dari
8,0

Kontra: Interior windows of the car could have been cleaned. New cars let off a lots of particulates that go on the inside of the windows.

Diulas pada Apr 2019

ulasan dari

4,8

Pro: The Avis and Budget people were fine When I had an issue and had to speak to a Payless person It may be the worst customer service experience I ever had I’m assuming they are going out of business and everyone there is just angry I would avoid using this company till they figure this out Whatever money you may save using them isn’t worth it

Diulas pada Nov 2019

ulasan dari
2,0

Pro: There was no staff available at the Payless at the Austin airport. Staff at the Austin airport was rude and clueless. It took 1.5 hrs for the Budget rental agency to find a car for me. Instead of promised Chrysler 200 or similar car, they offered a 10 seater van or a pickup truck. inappropriate opti

Kontra: Never take any deal from Payless

Diulas pada Agt 2019

ulasan dari
6,4

Pro: Drop off was easy.

Kontra: Pick up! We had to walk all way down to end of counter just to see a very small sign that said to go to get in line at Hertz.

Diulas pada Agt 2019

ulasan dari
4,0

Kontra: Austin has a system of toll highways and the rental person assured me I needed a toll pass for my travels to Kerrville and back when I showed them my route on the map. This added over $50 to the rental. The road to Kerrville is NOT tolled and toll roads are easily avoided in Austin. I felt swindled.

Diulas pada Jul 2019

ulasan dari
4,4

Pro: easy pick-up.

Kontra: Charged me extra day, without letting me know.

Diulas pada Jul 2019

ulasan dari
2,0

Pro: Nothing. Was at Austin on business. Redirected us to budget. Where the line was an hour long. Waste of money. We went with Alamo in the end. Much better service.

Kontra: Don’t redirect people to a long line. If you rent from Payless. Have an attendant at Payless.

Diulas pada Mei 2019

ulasan dari

Peringkat 8

Advantage

7,2 Bagus (213 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

Advantage ulasan

Lokasi sewa mobil

Advantage

Lokasi di Bandara Austin Bergstrom

3600 Presidential Blvd, Suite 107

+1 512 969 6922

Senin	06:00 - 23:59
Selasa	06:00 - 23:59
Rabu	06:00 - 23:59
Kamis	06:00 - 23:59
Jumat	06:00 - 23:59
Sabtu	06:00 - 23:59
Minggu	06:00 - 23:59

Semua ulasan (Advantage)

ulasan Advantage di Bandara Austin Bergstrom

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

9,6

Pro: Very nice drop off staff. Check-in guy wanted me take economy car since it was intermediate sold out; he did not offer me a discount for smaller car. I asked for intermediate or larger; he gave me a larger car. He was very polite though.

Kontra: See above.

Diulas pada Feb 2020

ulasan dari
2,0

Pro: They tricked at the counter, the attendant never told me I was going to be charged for an upgrade. When I received my final bill by email, I realized they charged me $30 for an "upgrade" that was never delivered or discussed at the counter.

Kontra: AS BAD AS IT COULD BE! The car was in terrible condition, ketchup on the door panel, plus had a disgusting juice spill all around the cupholders. Employees maybe we're waiting for a customer to clean up the car. The car had mirror lever is broken, head console buttons (SOS) where jammed/broken.

Diulas pada Okt 2019

ulasan dari
5,2

Pro: I didn’t get the car or help from the staff. Still charged full amount.

Kontra: I scheduled a same day pick up via my phone And the city auto populated to the neighboring city. I didn’t realize this until I went to pick the car up - kiosk guy directed me to customer service line but no one answered x 5. Called again the next day and was told it was too late.

Diulas pada Agt 2019

ulasan dari
8,8

Pro: The man who gave us the car was abrupt and never smiled. The man who handled us when we returned was very friendly and helpful.

Kontra: More courtesy from the desk clerk when we got the cat

Diulas pada Agt 2019

ulasan dari
4,4

Pro: helpful staff, easy drop off & pickup

Kontra: Car had almost no engine power, it was dangerously slow-speedup while merging onto freeway ramps, changing lanes the car was diesel volkswagon Jetta - i felt horrible for causing much more pollution compared to gas/hybrid

Diulas pada Agt 2019

ulasan dari
8,8

Pro: Easy pick up and drop off.

Kontra: There was a piece of trash in the back of the minivan when we got it.

Diulas pada Jun 2019

ulasan dari
8,0

Pro: 26$ to "rent" a toll pass for two days...A bit rediculous! Didn't take it when in Austin, Tx

Diulas pada Jun 2019

ulasan dari
8,8

Pro: I loved the Chevy Cruze LT...

Kontra: The Advantage Staff, on pickup, was unprofessional and I had to ask them to fill the car up with fuel.

Diulas pada Jun 2019

ulasan dari
8,0

Kontra: Getting Toyota Corolla as requested - instead got Hyundai Sonata

Diulas pada Mei 2019

ulasan dari
6,4

Pro: We ended up with a truck, albeit an impractical one, with decent features at a great price. Drop off experience was pleasant.

Kontra: Beware of their dealer’s / manager’s special. They’ll try and give you a diesel vehicle and lie at pickup to convince you to upgrade and/or tack on extras. Worst rental pickup experience I’ve ever had! Go with Fox if you need a low-budget rental.

Diulas pada Mei 2019

ulasan dari
10,0

Pro: Wet helpful staff; good, clean car

Diulas pada Mei 2019

ulasan dari
6,8

Kontra: Slow check in.

Diulas pada Mei 2019

ulasan dari

9,6

Pro: Very nice drop off staff. Check-in guy wanted me take economy car since it was intermediate sold out; he did not offer me a discount for smaller car. I asked for intermediate or larger; he gave me a larger car. He was very polite though.

Kontra: See above.

Diulas pada Feb 2020

ulasan dari
8,8

Pro: The man who gave us the car was abrupt and never smiled. The man who handled us when we returned was very friendly and helpful.

Kontra: More courtesy from the desk clerk when we got the cat

Diulas pada Agt 2019

ulasan dari
8,8

Pro: Easy pick up and drop off.

Kontra: There was a piece of trash in the back of the minivan when we got it.

Diulas pada Jun 2019

ulasan dari
8,8

Pro: I loved the Chevy Cruze LT...

Kontra: The Advantage Staff, on pickup, was unprofessional and I had to ask them to fill the car up with fuel.

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Wet helpful staff; good, clean car

Diulas pada Mei 2019

ulasan dari

8,0

Pro: 26$ to "rent" a toll pass for two days...A bit rediculous! Didn't take it when in Austin, Tx

Diulas pada Jun 2019

ulasan dari
8,0

Kontra: Getting Toyota Corolla as requested - instead got Hyundai Sonata

Diulas pada Mei 2019

ulasan dari
6,8

Kontra: Slow check in.

Diulas pada Mei 2019

ulasan dari

2,0

Pro: They tricked at the counter, the attendant never told me I was going to be charged for an upgrade. When I received my final bill by email, I realized they charged me $30 for an "upgrade" that was never delivered or discussed at the counter.

Kontra: AS BAD AS IT COULD BE! The car was in terrible condition, ketchup on the door panel, plus had a disgusting juice spill all around the cupholders. Employees maybe we're waiting for a customer to clean up the car. The car had mirror lever is broken, head console buttons (SOS) where jammed/broken.

Diulas pada Okt 2019

ulasan dari
5,2

Pro: I didn’t get the car or help from the staff. Still charged full amount.

Kontra: I scheduled a same day pick up via my phone And the city auto populated to the neighboring city. I didn’t realize this until I went to pick the car up - kiosk guy directed me to customer service line but no one answered x 5. Called again the next day and was told it was too late.

Diulas pada Agt 2019

ulasan dari
4,4

Pro: helpful staff, easy drop off & pickup

Kontra: Car had almost no engine power, it was dangerously slow-speedup while merging onto freeway ramps, changing lanes the car was diesel volkswagon Jetta - i felt horrible for causing much more pollution compared to gas/hybrid

Diulas pada Agt 2019

ulasan dari
6,4

Pro: We ended up with a truck, albeit an impractical one, with decent features at a great price. Drop off experience was pleasant.

Kontra: Beware of their dealer’s / manager’s special. They’ll try and give you a diesel vehicle and lie at pickup to convince you to upgrade and/or tack on extras. Worst rental pickup experience I’ve ever had! Go with Fox if you need a low-budget rental.

Diulas pada Mei 2019

ulasan dari

Peringkat 9

E-Z Rent-A-Car

7,0 Bagus (92 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

E-Z Rent-A-Car ulasan

Lokasi sewa mobil

E-Z Rent-A-Car

Lokasi di Bandara Austin Bergstrom

3600 Presidential Blvd, Suite 107

+1 512 969 6922

Senin	06:00 - 23:59
Selasa	06:00 - 23:59
Rabu	06:00 - 23:59
Kamis	06:00 - 23:59
Jumat	06:00 - 23:59
Sabtu	06:00 - 23:59
Minggu	06:00 - 23:59

Semua ulasan (E-Z Rent-A-Car)

ulasan E-Z Rent-A-Car di Bandara Austin Bergstrom

Peringkat 10

Europcar

6,8 Bagus (1 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

Europcar ulasan

Lokasi sewa mobil

Europcar

Lokasi di Bandara Austin Bergstrom

Please Go To Fox Counter

+1 512 256 8460

Semua ulasan (Europcar)

ulasan Europcar di Bandara Austin Bergstrom

Peringkat 11

Thrifty

6,8 Bagus (121 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

Thrifty ulasan

Lokasi sewa mobil

Thrifty

Lokasi di Bandara Austin Bergstrom

3819 Presidentail Blvd

+1 512 225 2815

Senin	07:00 - 23:00
Selasa	07:00 - 23:00
Rabu	07:00 - 23:00
Kamis	07:00 - 23:00
Jumat	07:00 - 23:00
Sabtu	07:00 - 23:00
Minggu	07:00 - 23:00

Semua ulasan (Thrifty)

ulasan Thrifty di Bandara Austin Bergstrom

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

7,6

Pro: Everyone was nice and the process was easy

Kontra: I made the reservation on line (the mother) using my credit card. The confirmation said the driver would have to present license and credit card at pick up (which was going to be my adult son). When we picked the car up we were not allowed to do this without paying extra to have him be the driver. We were told because the reservation was in my name I had to be the first driver. If the on-line reservation would have stated this we would have had him make the reservation. Seems like you could have been more accommodating at the pick up time. Not sure why it makes a difference whose name is on the reservation.

Diulas pada Jan 2020

ulasan dari
6,8

Pro: Very friendly people especially at the pickup and dropoff

Kontra: First I wanted a car with a navigation system, after 45 minutes at pickup we figured out that the car did not have navigation, then too late an behind schedule had to leave. This created a lot of issues on my trip having to navigate by cell phone.....major problem. Second spent 3 hours on the phone with multiple calls trying to determine if I could drop the car at Hobby Houston at 4am....called and called and called again. Will not rent from Thrifty in the future.

Diulas pada Nov 2019

ulasan dari
5,2

Pro: The car was clean but also Gas tank was not full at pick up

Kontra: Be prepared to wait in line at the counter for at least an hour before getting your rental. Counter guy says we have a choice & we go out to get our car and we don’t have any selection. The staff outside did not provide us undivided attention & lacked customer service. The exit gate guy took our key fob and did not return it upon us leaving the gate. Luckily we figured out the fob was missing before leaving the premises & turned around. At return it seemed to be such a hassle to close out my rental due to agent nowhere to be found. I wanted to confirm my charges due to the horrible service at pick up and I had to take a picture on my phone from the guy’s tablet as a form of receipt. This location lacked customer service and coming from a formal rental car employee, I know what is expected from these people and traveling all day the last thing you want is a bad rental car experience.

Diulas pada Nov 2019

ulasan dari
10,0

Pro: Staff did NOT try to oversell!

Diulas pada Nov 2019

ulasan dari
2,8

Kontra: The car smelled like vomit then broke down halfway through the rental period. To remediate this, Thrifty asked me accompany a tow truck driver to a location 40 minutes away. Instead, I chose to end my rental. Since then I haven’t been able to get any information from Thrifty regarding a refund. Very frustrating to deal with their roadside assistance, customer service, and the local franchise.

Diulas pada Nov 2019

ulasan dari
2,0

Kontra: Clerk was at restroom. I had to rent from Budget at a higher price.

Diulas pada Okt 2019

ulasan dari
2,0

Pro: There was someone at the desk.

Kontra: The fine print and details of reserving a car are horrible. Customer service was very lacking, really no help in resolving me issue what so ever, besides trying to uncharge me for a different car.

Diulas pada Sep 2019

ulasan dari
9,6

Pro: Everyone was super friendly and helpful. Pickup and drop-off were easy.

Kontra: Only negative was the washer fluid was empty, otherwise great experience.

Diulas pada Sep 2019

ulasan dari
10,0

Easy pick/up droff off - new car.

Pro: Clean new car. Austin Airport easy pick-up drop off.

Kontra: Married spouse is not automatically included as driver

Diulas pada Sep 2019

ulasan dari
6,0

Pro: Relatively painless.

Kontra: The charge ar sign up was to be $94. But I was billed $111 — even tho there were no extra charges, and the car was returned full. Not very fair.

Diulas pada Sep 2019

ulasan dari
10,0

Pro: The rental center at the Austin airport is amazingly convenient as it is directly attached to the airport. T

Kontra: We had reserved an SUV but they did not have any. They offered us a minivan or pickup truck for the same price which worked out ok.

Diulas pada Jul 2019

ulasan dari
8,0

Kontra: I have traveled to Austin and rented cars. Thrifty has been my only one that charged extra for a toll tag. Others provided the tag and the tolls showed up on your credit card. Thrifty was $35 plus tolls. Unfortunately, I didn’t know this until I got to the counter

Diulas pada Jul 2019

ulasan dari

10,0

Pro: Staff did NOT try to oversell!

Diulas pada Nov 2019

ulasan dari
9,6

Pro: Everyone was super friendly and helpful. Pickup and drop-off were easy.

Kontra: Only negative was the washer fluid was empty, otherwise great experience.

Diulas pada Sep 2019

ulasan dari
10,0

Easy pick/up droff off - new car.

Pro: Clean new car. Austin Airport easy pick-up drop off.

Kontra: Married spouse is not automatically included as driver

Diulas pada Sep 2019

ulasan dari
10,0

Pro: The rental center at the Austin airport is amazingly convenient as it is directly attached to the airport. T

Kontra: We had reserved an SUV but they did not have any. They offered us a minivan or pickup truck for the same price which worked out ok.

Diulas pada Jul 2019

ulasan dari

7,6

Pro: Everyone was nice and the process was easy

Kontra: I made the reservation on line (the mother) using my credit card. The confirmation said the driver would have to present license and credit card at pick up (which was going to be my adult son). When we picked the car up we were not allowed to do this without paying extra to have him be the driver. We were told because the reservation was in my name I had to be the first driver. If the on-line reservation would have stated this we would have had him make the reservation. Seems like you could have been more accommodating at the pick up time. Not sure why it makes a difference whose name is on the reservation.

Diulas pada Jan 2020

ulasan dari
6,8

Pro: Very friendly people especially at the pickup and dropoff

Kontra: First I wanted a car with a navigation system, after 45 minutes at pickup we figured out that the car did not have navigation, then too late an behind schedule had to leave. This created a lot of issues on my trip having to navigate by cell phone.....major problem. Second spent 3 hours on the phone with multiple calls trying to determine if I could drop the car at Hobby Houston at 4am....called and called and called again. Will not rent from Thrifty in the future.

Diulas pada Nov 2019

ulasan dari
8,0

Kontra: I have traveled to Austin and rented cars. Thrifty has been my only one that charged extra for a toll tag. Others provided the tag and the tolls showed up on your credit card. Thrifty was $35 plus tolls. Unfortunately, I didn’t know this until I got to the counter

Diulas pada Jul 2019

ulasan dari

5,2

Pro: The car was clean but also Gas tank was not full at pick up

Kontra: Be prepared to wait in line at the counter for at least an hour before getting your rental. Counter guy says we have a choice & we go out to get our car and we don’t have any selection. The staff outside did not provide us undivided attention & lacked customer service. The exit gate guy took our key fob and did not return it upon us leaving the gate. Luckily we figured out the fob was missing before leaving the premises & turned around. At return it seemed to be such a hassle to close out my rental due to agent nowhere to be found. I wanted to confirm my charges due to the horrible service at pick up and I had to take a picture on my phone from the guy’s tablet as a form of receipt. This location lacked customer service and coming from a formal rental car employee, I know what is expected from these people and traveling all day the last thing you want is a bad rental car experience.

Diulas pada Nov 2019

ulasan dari
2,8

Kontra: The car smelled like vomit then broke down halfway through the rental period. To remediate this, Thrifty asked me accompany a tow truck driver to a location 40 minutes away. Instead, I chose to end my rental. Since then I haven’t been able to get any information from Thrifty regarding a refund. Very frustrating to deal with their roadside assistance, customer service, and the local franchise.

Diulas pada Nov 2019

ulasan dari
2,0

Kontra: Clerk was at restroom. I had to rent from Budget at a higher price.

Diulas pada Okt 2019

ulasan dari
2,0

Pro: There was someone at the desk.

Kontra: The fine print and details of reserving a car are horrible. Customer service was very lacking, really no help in resolving me issue what so ever, besides trying to uncharge me for a different car.

Diulas pada Sep 2019

ulasan dari
6,0

Pro: Relatively painless.

Kontra: The charge ar sign up was to be $94. But I was billed $111 — even tho there were no extra charges, and the car was returned full. Not very fair.

Diulas pada Sep 2019

ulasan dari

Peringkat 12

Dollar

6,7 Bagus (80 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

Dollar ulasan

Lokasi sewa mobil

Dollar

Lokasi di Bandara Austin Bergstrom

3819 Presidential Blvd

+1 512 225 2815

Senin	07:00 - 23:00
Selasa	07:00 - 23:00
Rabu	07:00 - 23:00
Kamis	07:00 - 23:00
Jumat	07:00 - 23:00
Sabtu	07:00 - 23:00
Minggu	07:00 - 23:00

Semua ulasan (Dollar)

ulasan Dollar di Bandara Austin Bergstrom

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Pro: Nothin

Kontra: They could have had a car that I reserved a few weeks in advance. Could reimburse me for the money I spent on Uber going back and forth for a car. After she told me to come back in 4 hours. The counter person just shrugged her shoulder at me. Never again will I rent from them

Diulas pada Sep 2020

ulasan dari
10,0

Pro: All staff members were very friendly & helpful.

Diulas pada Jan 2020

ulasan dari
5,6

Kontra: Returned car with almost a full tank (down maybe 1 gallon) and was charged $23 for gas

Diulas pada Des 2019

ulasan dari
10,0

Pro: Staff was super friendly at check in and check out. The price was spectacular!

Diulas pada Des 2019

ulasan dari
10,0

Kontra: Was,a good experience

Diulas pada Des 2019

ulasan dari
7,6

Pro: Good car.

Kontra: The license plate didn’t match the rental agreement , which caused a length delay when I tried to exit the rental area. Then, after returning the vehicle and receiving my receipt, I noticed a $9.90 charge for an emergency roadside service that I didn’t purchase or agree to.

Diulas pada Sep 2019

ulasan dari
2,0

Pro: NOTHING!!!!!!!!!!!

Kontra: Car - service - price - policies

Diulas pada Agt 2019

ulasan dari
2,0

Kontra: Did not have any cars.

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Friendliness of the staff

Kontra: Wait toll payment structure

Diulas pada Mei 2019

ulasan dari
6,8

Kontra: Quotes on arrival different than quotes at reservation. The fees and addons are difficult to follow. I can't fault the agent at the desk, since I think this is systemic to Dollar. I will hesitate to rent at Dollar in the future.

Diulas pada Jul 2018

ulasan dari
2,0

Not using dollar again

Kontra: I booked full size SUV and at time of pick up was give. A mini van which was dirty and full of dead and alive spiders. I was told to go visit another center which was 85 miles away and they will exchange the car for me but when I reached there that did not happen because of some franchise issue. They cleaned the car for me. So I used the same mini van for next 5 days which I never wanted and paid for it.

Diulas pada Apr 2018

ulasan dari
10,0

Pro: The car was nice! It was also great on gas which was a plus!

Diulas pada Mar 2018

ulasan dari

10,0

Pro: All staff members were very friendly & helpful.

Diulas pada Jan 2020

ulasan dari
10,0

Pro: Staff was super friendly at check in and check out. The price was spectacular!

Diulas pada Des 2019

ulasan dari
10,0

Kontra: Was,a good experience

Diulas pada Des 2019

ulasan dari
10,0

Pro: Friendliness of the staff

Kontra: Wait toll payment structure

Diulas pada Mei 2019

ulasan dari
10,0

Pro: The car was nice! It was also great on gas which was a plus!

Diulas pada Mar 2018

ulasan dari

7,6

Pro: Good car.

Kontra: The license plate didn’t match the rental agreement , which caused a length delay when I tried to exit the rental area. Then, after returning the vehicle and receiving my receipt, I noticed a $9.90 charge for an emergency roadside service that I didn’t purchase or agree to.

Diulas pada Sep 2019

ulasan dari
6,8

Kontra: Quotes on arrival different than quotes at reservation. The fees and addons are difficult to follow. I can't fault the agent at the desk, since I think this is systemic to Dollar. I will hesitate to rent at Dollar in the future.

Diulas pada Jul 2018

ulasan dari

2,0

Pro: Nothin

Kontra: They could have had a car that I reserved a few weeks in advance. Could reimburse me for the money I spent on Uber going back and forth for a car. After she told me to come back in 4 hours. The counter person just shrugged her shoulder at me. Never again will I rent from them

Diulas pada Sep 2020

ulasan dari
5,6

Kontra: Returned car with almost a full tank (down maybe 1 gallon) and was charged $23 for gas

Diulas pada Des 2019

ulasan dari
2,0

Pro: NOTHING!!!!!!!!!!!

Kontra: Car - service - price - policies

Diulas pada Agt 2019

ulasan dari
2,0

Kontra: Did not have any cars.

Diulas pada Jun 2019

ulasan dari
2,0

Not using dollar again

Kontra: I booked full size SUV and at time of pick up was give. A mini van which was dirty and full of dead and alive spiders. I was told to go visit another center which was 85 miles away and they will exchange the car for me but when I reached there that did not happen because of some franchise issue. They cleaned the car for me. So I used the same mini van for next 5 days which I never wanted and paid for it.

Diulas pada Apr 2018

ulasan dari

Peringkat 13

Avis

6,6 Bagus (42 ulasan)

1 lokasi di Bandara Austin Bergstrom

╳

Avis ulasan

Lokasi sewa mobil

Avis

Lokasi di Bandara Austin Bergstrom

3819 Presidential Boulevard

+1 512 356 3510

Senin	08:00 - 22:00
Selasa	08:00 - 22:00
Rabu	08:00 - 22:00
Kamis	08:00 - 22:00
Jumat	08:00 - 22:00
Sabtu	08:00 - 22:00
Minggu	08:00 - 22:00

Semua ulasan (Avis)

ulasan Avis di Bandara Austin Bergstrom

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Pro: drop off was easy

Kontra: cost transperancy.. got ripped off.. becoz I was charged .40$ per mile on 300 mile trip. No indication of per mile at the time of rental. Giving out cheaper rental to beat search engine, but charging per mile. Felt really awful.

Diulas pada Sep 2019

ulasan dari
7,2

Pro: Long delay at checkout. Car selection at checkout was inappropriate. Car was very undersized for what I ordered. Drop off was easy as it usually is.

Kontra: I wanted a large car. Instead I got a ridiculously small mustang. Was in too much of a hurry to change it. Pay attention to what I ordered.

Diulas pada Jun 2019

ulasan dari
7,6

Kontra: Associate took a break despite a long line forming leaving only one associate behind the counter with a very complicated customer service issue ongoing. Took over 30 minutes of standing “next in line”. Cost was very high compared to my original reservation with Thrifty.

Diulas pada Apr 2019

ulasan dari
9,6

Pro: The staff was great. Cindy was friendly and really helpful.

Kontra: The car could have been cleaner. It was brand new, with only 16 miles on the odometer. But there was tape on the windshield from a sticker or sign, which I peeled off myself, and both the driver’s and passenger’s side windows were dirty

Diulas pada Mar 2019

ulasan dari
10,0

Pro: The pick up was super easy and the lady was so welcoming and friendly. The drop off was awesome too the guy was very friendly and it was easy.

Kontra: Price went up because we dropped off in San Antonio after picking up in Austin. But it’s understandable so no complaints!

Diulas pada Feb 2019

ulasan dari
4,0

Kontra: When warm, the car reeked of smoke. We spent hours driving to nearby AVIS centers and on the phone with incompetent agents trying to get a replacement. In the end, we couldn't replace the car and just drove with windows down as much as possible.

Diulas pada Des 2018

ulasan dari
7,6

Pro: Reps on site were friendly and helpful Car was clean

Kontra: I brought back the car an hour late. I told them I was bringing it back late ahead of time. My price more than doubled even though my contract said an extra hour was $29. I got some money back because I talked to the reps on-site, but I still paid twice what my contract stated.

Diulas pada Nov 2018

ulasan dari
2,0

Kontra: They charged us for 2 days at drop off and we had to get it corrected at the counter. They're counter was extremely slow, which could have impacted our ability to make our flight It ended up costing us approximately $200 for a 1 day rental. I will never rent from Avis again.

Diulas pada Jul 2018

ulasan dari
2,0

Pro: Corrected issues quickly

Kontra: I had several issues with being charged the wrong amount. Over the course of a 1 day rental I was given 4 different receipts with 4 different charges, none of which were the charge that actually cleared on my credit card. The people at the rental center were helpful but calling customer service was one of the worst experiences I’ve had with a customer service representative ever (his name was George, very rude and not helpful at all)

Diulas pada Jan 2018

ulasan dari
4,0

Bad Experience

Pro: Realizing we were traveling on Thanksgiving day, Avis was understaffed at their front desk. The poor young girl was stressed while she handled customer calls as well as those at the counter.

Diulas pada Nov 2017

ulasan dari
5,6

Pro: Car was clean and ready to go.

Kontra: Had to wait in line over half an hour to pick it up.

Diulas pada Nov 2017

ulasan dari
4,0

Pro: Nice car. Good mileage.

Kontra: I did not like the fact that they charged me for two days instead of one although I returned the car in less than 23 hours.

Diulas pada Okt 2017

ulasan dari

9,6

Pro: The staff was great. Cindy was friendly and really helpful.

Kontra: The car could have been cleaner. It was brand new, with only 16 miles on the odometer. But there was tape on the windshield from a sticker or sign, which I peeled off myself, and both the driver’s and passenger’s side windows were dirty

Diulas pada Mar 2019

ulasan dari
10,0

Pro: The pick up was super easy and the lady was so welcoming and friendly. The drop off was awesome too the guy was very friendly and it was easy.

Kontra: Price went up because we dropped off in San Antonio after picking up in Austin. But it’s understandable so no complaints!

Diulas pada Feb 2019

ulasan dari

7,2

Pro: Long delay at checkout. Car selection at checkout was inappropriate. Car was very undersized for what I ordered. Drop off was easy as it usually is.

Kontra: I wanted a large car. Instead I got a ridiculously small mustang. Was in too much of a hurry to change it. Pay attention to what I ordered.

Diulas pada Jun 2019

ulasan dari
7,6

Kontra: Associate took a break despite a long line forming leaving only one associate behind the counter with a very complicated customer service issue ongoing. Took over 30 minutes of standing “next in line”. Cost was very high compared to my original reservation with Thrifty.

Diulas pada Apr 2019

ulasan dari
7,6

Pro: Reps on site were friendly and helpful Car was clean

Kontra: I brought back the car an hour late. I told them I was bringing it back late ahead of time. My price more than doubled even though my contract said an extra hour was $29. I got some money back because I talked to the reps on-site, but I still paid twice what my contract stated.

Diulas pada Nov 2018

ulasan dari

2,0

Pro: drop off was easy

Kontra: cost transperancy.. got ripped off.. becoz I was charged .40$ per mile on 300 mile trip. No indication of per mile at the time of rental. Giving out cheaper rental to beat search engine, but charging per mile. Felt really awful.

Diulas pada Sep 2019

ulasan dari
4,0

Kontra: When warm, the car reeked of smoke. We spent hours driving to nearby AVIS centers and on the phone with incompetent agents trying to get a replacement. In the end, we couldn't replace the car and just drove with windows down as much as possible.

Diulas pada Des 2018

ulasan dari
2,0

Kontra: They charged us for 2 days at drop off and we had to get it corrected at the counter. They're counter was extremely slow, which could have impacted our ability to make our flight It ended up costing us approximately $200 for a 1 day rental. I will never rent from Avis again.

Diulas pada Jul 2018

ulasan dari
2,0

Pro: Corrected issues quickly

Kontra: I had several issues with being charged the wrong amount. Over the course of a 1 day rental I was given 4 different receipts with 4 different charges, none of which were the charge that actually cleared on my credit card. The people at the rental center were helpful but calling customer service was one of the worst experiences I’ve had with a customer service representative ever (his name was George, very rude and not helpful at all)

Diulas pada Jan 2018

ulasan dari
4,0

Bad Experience

Pro: Realizing we were traveling on Thanksgiving day, Avis was understaffed at their front desk. The poor young girl was stressed while she handled customer calls as well as those at the counter.

Diulas pada Nov 2017

ulasan dari
5,6

Pro: Car was clean and ready to go.

Kontra: Had to wait in line over half an hour to pick it up.

Diulas pada Nov 2017

ulasan dari
4,0

Pro: Nice car. Good mileage.

Kontra: I did not like the fact that they charged me for two days instead of one although I returned the car in less than 23 hours.

Diulas pada Okt 2017

ulasan dari

Peringkat 14

Fox

6,2 Bagus (335 ulasan)

1 lokasi di Bandara Austin Bergstrom