Sewa Mobil di Bandara Chicago O'Hare Intl

1 lokasi di Bandara Chicago O'Hare Intl

╳

Silvercar ulasan

Lokasi sewa mobil

Silvercar

Lokasi di Bandara Chicago O'Hare Intl

10517 United Parkway

+1 855 359 2227

Senin	08:00 - 18:00
Selasa	08:00 - 18:00
Rabu	08:00 - 18:00
Kamis	08:00 - 18:00
Jumat	08:00 - 18:00
Sabtu	08:00 - 18:00
Minggu	08:00 - 18:00

Semua ulasan (Silvercar)

ulasan Silvercar di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Fast, easy, full of features

Pro: Fast Pass Pickup and drop off was so quick and easy. No crazy fees for gas fill up. Great Cars. Super Clean.

Diulas pada Feb 2018

ulasan dari
10,0

Rápido, fácil, lleno de características

Pro: Pase Rápido Recogida y entrega tan rápidas y fáciles. No hay gastos de locos por el tema combustible Coches geniales Super limpio.

Diulas pada Feb 2018

ulasan dari

10,0

Fast, easy, full of features

Pro: Fast Pass Pickup and drop off was so quick and easy. No crazy fees for gas fill up. Great Cars. Super Clean.

Diulas pada Feb 2018

ulasan dari
10,0

Rápido, fácil, lleno de características

Pro: Pase Rápido Recogida y entrega tan rápidas y fáciles. No hay gastos de locos por el tema combustible Coches geniales Super limpio.

Diulas pada Feb 2018

ulasan dari

Peringkat 2

Alamo

8,7 Hebat (544 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

╳

Alamo ulasan

Lokasi sewa mobil

Alamo

Lokasi di Bandara Chicago O'Hare Intl

10255 W Zemke Blvd

+1 833 863 1447

Senin	06:00 - 23:00
Selasa	06:00 - 23:00
Rabu	06:00 - 23:00
Kamis	06:00 - 23:00
Jumat	06:00 - 23:00
Sabtu	06:00 - 23:00
Minggu	06:00 - 22:00

Semua ulasan (Alamo)

ulasan Alamo di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

6,8

Pro: The free upgrade was appreciated and the car was new and clean.

Kontra: There was an enormous line at the airport to pick up the car, and only one person able to process customers. The wait was utterly ridiculous (40 min) and made me late. There was no toll transponder in the car, which was really annoying.

Diulas pada Okt 2020

ulasan dari
10,0

Pro: Well maintained vehicle and very efficient and friendly pick-up/drop off. Much better than the Hertz family of companies.

Diulas pada Sep 2020

ulasan dari
10,0

Pro: Staff was great!!

Kontra: More helpers at inside counter for picking up.

Diulas pada Sep 2020

ulasan dari
10,0

Kontra: Very Quick,they were waiting for me when I arrived at the pickup location, also gave me a choice of threes premium suvs

Diulas pada Sep 2020

ulasan dari
8,4

Kontra: All digital kiosks were out of service. Line was long for pickup with one slow employee, although once another faster employee came on duty, line moved fast and everything worked out.

Diulas pada Agt 2020

ulasan dari
10,0

Pro: Professional

Diulas pada Agt 2020

ulasan dari
9,6

Pro: The car rental area at the Airport was not as easy to navigate as I would have liked. Most counters were closed at 10pm (on a Saturday night), so I had to search for the only open area. Then there was about a 30 minute wait because only 2 people were working at the time. They did a great job, but again there was only 2 people for about 6 different car rental companies.

Kontra: More open counters, looking after their own rental companies!

Diulas pada Agt 2020

ulasan dari
4,8

Pro: Was not pleased with drop off staff

Diulas pada Agt 2020

ulasan dari
9,2

Kontra: Service representative when picking up car was not super friendly nor informative. Seemed like she just wanted to "get job done" instead of helping people.

Diulas pada Jul 2020

ulasan dari
6,0

Kontra: Quoted price is never the price

Diulas pada Jul 2020

ulasan dari
5,2

Pro: staff was friendly

Kontra: expensive and time consuming - it took a while to get the paperwork processed and I was constantly being asked to spend more on options.

Diulas pada Jun 2020

ulasan dari
10,0

Pro: Car was clean. To easy to pick up and drop off.

Kontra: Kind of car.

Diulas pada Mei 2020

ulasan dari

10,0

Pro: Well maintained vehicle and very efficient and friendly pick-up/drop off. Much better than the Hertz family of companies.

Diulas pada Sep 2020

ulasan dari
10,0

Pro: Staff was great!!

Kontra: More helpers at inside counter for picking up.

Diulas pada Sep 2020

ulasan dari
10,0

Kontra: Very Quick,they were waiting for me when I arrived at the pickup location, also gave me a choice of threes premium suvs

Diulas pada Sep 2020

ulasan dari
10,0

Pro: Professional

Diulas pada Agt 2020

ulasan dari
9,6

Pro: The car rental area at the Airport was not as easy to navigate as I would have liked. Most counters were closed at 10pm (on a Saturday night), so I had to search for the only open area. Then there was about a 30 minute wait because only 2 people were working at the time. They did a great job, but again there was only 2 people for about 6 different car rental companies.

Kontra: More open counters, looking after their own rental companies!

Diulas pada Agt 2020

ulasan dari
9,2

Kontra: Service representative when picking up car was not super friendly nor informative. Seemed like she just wanted to "get job done" instead of helping people.

Diulas pada Jul 2020

ulasan dari
10,0

Pro: Car was clean. To easy to pick up and drop off.

Kontra: Kind of car.

Diulas pada Mei 2020

ulasan dari

6,8

Pro: The free upgrade was appreciated and the car was new and clean.

Kontra: There was an enormous line at the airport to pick up the car, and only one person able to process customers. The wait was utterly ridiculous (40 min) and made me late. There was no toll transponder in the car, which was really annoying.

Diulas pada Okt 2020

ulasan dari
8,4

Kontra: All digital kiosks were out of service. Line was long for pickup with one slow employee, although once another faster employee came on duty, line moved fast and everything worked out.

Diulas pada Agt 2020

ulasan dari

4,8

Pro: Was not pleased with drop off staff

Diulas pada Agt 2020

ulasan dari
6,0

Kontra: Quoted price is never the price

Diulas pada Jul 2020

ulasan dari
5,2

Pro: staff was friendly

Kontra: expensive and time consuming - it took a while to get the paperwork processed and I was constantly being asked to spend more on options.

Diulas pada Jun 2020

ulasan dari

Peringkat 3

National

8,5 Hebat (13 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

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National ulasan

Lokasi sewa mobil

National

Lokasi di Bandara Chicago O'Hare Intl

10255 W Zemke Blvd

+1 833 856 0901

Senin	00:00 - 23:59
Selasa	00:00 - 23:59
Rabu	00:00 - 23:59
Kamis	00:00 - 23:59
Jumat	00:00 - 23:59
Sabtu	00:00 - 23:59
Minggu	00:00 - 23:59

Semua ulasan (National)

ulasan National di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

9,6

Pro: Friendly staff...

Kontra: Cup holders and little cubby wasnt clean. Stick with spilled something.

Diulas pada Mei 2020

ulasan dari
9,6

Kontra: I was very pleased

Diulas pada Okt 2019

ulasan dari
6,8

Kontra: Way too much confusion trying to locate a car in the class I had reserved (luxury). 5 different people asked if we needed help (we did) but none delivered. After much delay, we got a car that was just cleaned and we’re on our way. Not a very good showing.

Diulas pada Mei 2019

ulasan dari
3,6

Kontra: Car was dirty.

Diulas pada Nov 2016

ulasan dari
10,0

Pro: Easy pickup, good car

Diulas pada Nov 2016

ulasan dari
9,6

Kontra: Me quedé muy satisfecho

Diulas pada Okt 2019

ulasan dari
6,8

Kontra: Demasiado confusión tratando de localizar un coche en la clase que había reservado (lujo). 5 personas diferentes preguntaron si necesitábamos ayuda (nosotros lo hicimos) pero ninguna se las entregó. Después de mucho retraso, nos dieron un coche que acababa de limpiar y nos vamos camino. No es un muy buen showing.

Diulas pada Mei 2019

ulasan dari
3,6

Kontra: Coche estaba sucio.

Diulas pada Nov 2016

ulasan dari
10,0

Pro: Recogida fácil, un buen coche

Diulas pada Nov 2016

ulasan dari

9,6

Pro: Friendly staff...

Kontra: Cup holders and little cubby wasnt clean. Stick with spilled something.

Diulas pada Mei 2020

ulasan dari
9,6

Kontra: I was very pleased

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Easy pickup, good car

Diulas pada Nov 2016

ulasan dari
9,6

Kontra: Me quedé muy satisfecho

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Recogida fácil, un buen coche

Diulas pada Nov 2016

ulasan dari

6,8

Kontra: Way too much confusion trying to locate a car in the class I had reserved (luxury). 5 different people asked if we needed help (we did) but none delivered. After much delay, we got a car that was just cleaned and we’re on our way. Not a very good showing.

Diulas pada Mei 2019

ulasan dari
6,8

Kontra: Demasiado confusión tratando de localizar un coche en la clase que había reservado (lujo). 5 personas diferentes preguntaron si necesitábamos ayuda (nosotros lo hicimos) pero ninguna se las entregó. Después de mucho retraso, nos dieron un coche que acababa de limpiar y nos vamos camino. No es un muy buen showing.

Diulas pada Mei 2019

ulasan dari

3,6

Kontra: Car was dirty.

Diulas pada Nov 2016

ulasan dari
3,6

Kontra: Coche estaba sucio.

Diulas pada Nov 2016

ulasan dari

Peringkat 4

Enterprise

8,4 Hebat (239 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

╳

Enterprise ulasan

Lokasi sewa mobil

Enterprise

Lokasi di Bandara Chicago O'Hare Intl

10255 W Zemke Blvd

+1 833 856 0900

Senin	06:00 - 22:00
Selasa	06:00 - 22:00
Rabu	06:00 - 22:00
Kamis	06:00 - 22:00
Jumat	06:00 - 22:00
Sabtu	06:00 - 22:00
Minggu	06:00 - 22:00

Semua ulasan (Enterprise)

ulasan Enterprise di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

9,2

Pro: Very helpful staff

Kontra: A lot of hidden fees I wasn’t aware of

Diulas pada Jul 2020

ulasan dari
10,0

Pro: Staff super friendly and helpful. Everything was super easy

Diulas pada Mei 2020

ulasan dari
9,2

Pro: Staff was friendly, car clean, drop off pick up easy

Kontra: Bigger car

Diulas pada Des 2019

ulasan dari
10,0

Pro: Excellent check-in process. Friendly staff. Upgrade without half and super easy drop off.

Diulas pada Jun 2019

ulasan dari
9,2

Pro: Friendly staff who took the time to explain the features of the vehicle.

Diulas pada Mei 2019

ulasan dari
10,0

Pro: Customer service very helpful easy return no questions ask

Kontra: N/a

Diulas pada Nov 2018

ulasan dari
7,2

We got into a car fast, but had to downgrade-- without compensation

Pro: Efficient service! Clean car! Very speedy/ orderly.

Kontra: We reserved a standard SUV, but none were available when we arrived. We were assigned a sedan with no compensation for the downgrade.

Diulas pada Nov 2018

ulasan dari
10,0

Chicago O’Hare Customer Service

Pro: The branch manager at the airport rental car return at the Chicago airport is absolutely fantastic. He by far provided the best customer service I’ve ever received. Because the car wasn’t clean and smelled like smoke he waved our fuel charge and because we have an infant and 8 large luggage bags he gave us valet service to the terminal!!! He should be promoted!!!!

Diulas pada Nov 2018

ulasan dari
10,0

Enterprise is a prize

Pro: Staff very heloful...easy to find a car...seamless experience in Chicago at OHare

Kontra: Nothing

Diulas pada Okt 2018

ulasan dari
10,0

Pro: Great car and nice people

Diulas pada Sep 2018

ulasan dari
10,0

Fast and friendly

Pro: Not used to big city rental agencies being friendly and fast, but that’s exactly what this experience was! I was on the shuttle within 2 minutes of pulling up in the return lane! And no issues with my “special instruction” rental situation. Great when things work out smoothly!

Diulas pada Sep 2018

ulasan dari
10,0

Excellent Customer service

Pro: They are just the best I ever seen in such a competitive industry

Kontra: Nothing

Diulas pada Agt 2018

ulasan dari

9,2

Pro: Very helpful staff

Kontra: A lot of hidden fees I wasn’t aware of

Diulas pada Jul 2020

ulasan dari
10,0

Pro: Staff super friendly and helpful. Everything was super easy

Diulas pada Mei 2020

ulasan dari
9,2

Pro: Staff was friendly, car clean, drop off pick up easy

Kontra: Bigger car

Diulas pada Des 2019

ulasan dari
10,0

Pro: Excellent check-in process. Friendly staff. Upgrade without half and super easy drop off.

Diulas pada Jun 2019

ulasan dari
9,2

Pro: Friendly staff who took the time to explain the features of the vehicle.

Diulas pada Mei 2019

ulasan dari
10,0

Pro: Customer service very helpful easy return no questions ask

Kontra: N/a

Diulas pada Nov 2018

ulasan dari
10,0

Chicago O’Hare Customer Service

Pro: The branch manager at the airport rental car return at the Chicago airport is absolutely fantastic. He by far provided the best customer service I’ve ever received. Because the car wasn’t clean and smelled like smoke he waved our fuel charge and because we have an infant and 8 large luggage bags he gave us valet service to the terminal!!! He should be promoted!!!!

Diulas pada Nov 2018

ulasan dari
10,0

Enterprise is a prize

Pro: Staff very heloful...easy to find a car...seamless experience in Chicago at OHare

Kontra: Nothing

Diulas pada Okt 2018

ulasan dari
10,0

Pro: Great car and nice people

Diulas pada Sep 2018

ulasan dari
10,0

Fast and friendly

Pro: Not used to big city rental agencies being friendly and fast, but that’s exactly what this experience was! I was on the shuttle within 2 minutes of pulling up in the return lane! And no issues with my “special instruction” rental situation. Great when things work out smoothly!

Diulas pada Sep 2018

ulasan dari
10,0

Excellent Customer service

Pro: They are just the best I ever seen in such a competitive industry

Kontra: Nothing

Diulas pada Agt 2018

ulasan dari

7,2

We got into a car fast, but had to downgrade-- without compensation

Pro: Efficient service! Clean car! Very speedy/ orderly.

Kontra: We reserved a standard SUV, but none were available when we arrived. We were assigned a sedan with no compensation for the downgrade.

Diulas pada Nov 2018

ulasan dari

Peringkat 5

Hertz

7,5 Bagus (246 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

╳

Hertz ulasan

Lokasi sewa mobil

Hertz

Lokasi di Bandara Chicago O'Hare Intl

10255 West Zemke Blvd

+1 773 481 2400

Senin	05:00 - 23:59
Selasa	05:00 - 23:59
Rabu	05:00 - 23:59
Kamis	05:00 - 23:59
Jumat	05:00 - 23:59
Sabtu	05:00 - 23:59
Minggu	05:00 - 23:59

Semua ulasan (Hertz)

ulasan Hertz di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,4

Kontra: Staff put me in the wrong car delaying my trip because I had to drop the car back off and get a new car. The price was way to high for the car I get. The car was not comfortable and smelled.

Diulas pada Jul 2020

ulasan dari
4,4

Kontra: Well Ultimately it was my fault but when I put in my search I put for same pick up and drop off location. She. The search came up I saw a deal for a reduced price so I picked it but failed to see it was for a transfer in Chicago so I was to pick up at the airport and drop off at a different location. The agent at Hertz when I rented to car didn’t pout this out to me either so when I brought back the car to the airport I was charge another like $80 for the rental. Was not expecting that because I brought it to the wrong location. I was not happy and will probably not be using kayak to search for a car again... will just book through the dealer so I k ow what I’m getting

Diulas pada Jul 2020

ulasan dari
9,2

Pro: The staff was super

Diulas pada Nov 2019

ulasan dari
5,6

Kontra: When I went to drop off my car at the designated lot (3130 N Sheffield Ave), the lot was full and the Hertz office was closed. I had to keep the car an extra day and return it the next morning. Now I have to waste my time disputing the extra fees. Do NOT use the 3130 N Sheffield Ave location.

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Having the Toll pass was great. The car was a new car, and the service was wonderful.

Kontra: Ensure you look at your credit card to know what insurance you carry.

Diulas pada Jun 2019

ulasan dari
8,0

Kontra: Greater selection of cars to choose from. Several customers all waiting for cars to be returned before we leave with a car.

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Appreciated the ability to avoid a very long line at check-in and instead use a kiosk with a live staff member. Very easy process. Liked the personal touch, speed. Appreciated the return, quality staffing, easy, and no shortage of employees on a holiday.

Kontra: Had no issues

Diulas pada Mei 2019

ulasan dari
10,0

Pro: The check-in process was quick and easy, the staff were very informative and got us on our way as quick as they could. Dropping off was even easier than the pickup

Diulas pada Mei 2019

ulasan dari
10,0

Pro: The pickup at O’Hare. There was a snow storm and all the other car rental lines were out the door. Hertz was quick and easy. Also I liked how you chose your own car from the lot. That was really cool.

Kontra: Did the drop off downtown Chicago at self drop off. Instructions could have been more clear when picking up what to do there. It was pretty confusing.

Diulas pada Apr 2019

ulasan dari
10,0

Pro: all were helpful, but Lacretia(?) at Midway was super friendly and helpful. The Gold program was great!

Diulas pada Apr 2019

ulasan dari
10,0

Pro: Staff was very friendly, car was beautiful, fantastic rate!!

Kontra: I travel often for work, not much to improve here..easy to find car, great staff to help out with questions, and then drive to meet a client.

Diulas pada Mar 2019

ulasan dari
2,0

Kontra: I was booked and paid right away. When I called to change something about my order-the location for pick up was an hour away! there were suddenly no cars available near me and it was going to cost me 300$ more. They also indicated it would take up to 10 days to refund me the 200$ they took when I booked.

Diulas pada Nov 2018

ulasan dari

9,2

Pro: The staff was super

Diulas pada Nov 2019

ulasan dari
10,0

Pro: Having the Toll pass was great. The car was a new car, and the service was wonderful.

Kontra: Ensure you look at your credit card to know what insurance you carry.

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Appreciated the ability to avoid a very long line at check-in and instead use a kiosk with a live staff member. Very easy process. Liked the personal touch, speed. Appreciated the return, quality staffing, easy, and no shortage of employees on a holiday.

Kontra: Had no issues

Diulas pada Mei 2019

ulasan dari
10,0

Pro: The check-in process was quick and easy, the staff were very informative and got us on our way as quick as they could. Dropping off was even easier than the pickup

Diulas pada Mei 2019

ulasan dari
10,0

Pro: The pickup at O’Hare. There was a snow storm and all the other car rental lines were out the door. Hertz was quick and easy. Also I liked how you chose your own car from the lot. That was really cool.

Kontra: Did the drop off downtown Chicago at self drop off. Instructions could have been more clear when picking up what to do there. It was pretty confusing.

Diulas pada Apr 2019

ulasan dari
10,0

Pro: all were helpful, but Lacretia(?) at Midway was super friendly and helpful. The Gold program was great!

Diulas pada Apr 2019

ulasan dari
10,0

Pro: Staff was very friendly, car was beautiful, fantastic rate!!

Kontra: I travel often for work, not much to improve here..easy to find car, great staff to help out with questions, and then drive to meet a client.

Diulas pada Mar 2019

ulasan dari

8,0

Kontra: Greater selection of cars to choose from. Several customers all waiting for cars to be returned before we leave with a car.

Diulas pada Jun 2019

ulasan dari

2,4

Kontra: Staff put me in the wrong car delaying my trip because I had to drop the car back off and get a new car. The price was way to high for the car I get. The car was not comfortable and smelled.

Diulas pada Jul 2020

ulasan dari
4,4

Kontra: Well Ultimately it was my fault but when I put in my search I put for same pick up and drop off location. She. The search came up I saw a deal for a reduced price so I picked it but failed to see it was for a transfer in Chicago so I was to pick up at the airport and drop off at a different location. The agent at Hertz when I rented to car didn’t pout this out to me either so when I brought back the car to the airport I was charge another like $80 for the rental. Was not expecting that because I brought it to the wrong location. I was not happy and will probably not be using kayak to search for a car again... will just book through the dealer so I k ow what I’m getting

Diulas pada Jul 2020

ulasan dari
5,6

Kontra: When I went to drop off my car at the designated lot (3130 N Sheffield Ave), the lot was full and the Hertz office was closed. I had to keep the car an extra day and return it the next morning. Now I have to waste my time disputing the extra fees. Do NOT use the 3130 N Sheffield Ave location.

Diulas pada Okt 2019

ulasan dari
2,0

Kontra: I was booked and paid right away. When I called to change something about my order-the location for pick up was an hour away! there were suddenly no cars available near me and it was going to cost me 300$ more. They also indicated it would take up to 10 days to refund me the 200$ they took when I booked.

Diulas pada Nov 2018

ulasan dari

Peringkat 6

Budget

7,4 Bagus (213 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

╳

Budget ulasan

Lokasi sewa mobil

Budget

Lokasi di Bandara Chicago O'Hare Intl

10255 West Zemke Boulevard

+1 773 894 1900

Senin	00:00 - 23:59
Selasa	00:00 - 23:59
Rabu	00:00 - 23:59
Kamis	00:00 - 23:59
Jumat	00:00 - 23:59
Sabtu	00:00 - 23:59
Minggu	00:00 - 23:59

Semua ulasan (Budget)

ulasan Budget di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

3,2

Pro: pick up took 90 minutes!!!! only 4 agents helping 2 agencies!!! line was out the door, down the stairs!!! never waited this long for a car pick up! drop off required me to go back in and wait in line again to see an agent!! typically staff does that on their machine when I pull up! another wait!!

Kontra: More agents working, better system to speed the process on line, and typical drop off at the spot...

Diulas pada Okt 2020

ulasan dari
8,0

Pro: My car was nice.

Kontra: Pick up was inconvenient. 20 people in line and two associates checking people out. It took an hour to get the car.

Diulas pada Okt 2020

ulasan dari
8,0

Pro: Staff was friendly and helpful.

Kontra: Initial wait and the first vehicle was dirty and smelled.

Diulas pada Sep 2020

ulasan dari
6,8

Kontra: I realize it's not completely within Budget's control, but the shuttle between the O'hare terminals and the rental car center is scary as hell during this pandemic. The shuttle buses are packed with people, not all of whom are properly masked. It's a bit silly that the rental car center has erected six foot spacing requirements and glass shields between customers and agents, and that you are doing extra cleaning of your cars, when an airport renter is forced to take a "no social distancing" bus ride to the car pickup where he or she is packed up against others like a sardine.

Diulas pada Sep 2020

ulasan dari
8,4

Pro: easy to book and return

Kontra: Car was clean but smelled like smoke. I wish there was a non-smoking option.

Diulas pada Jul 2020

ulasan dari
2,0

Kontra: I didn't get the car, they said the car (minivan) which I have booked is not there and they will cancel the booking

Diulas pada Mar 2020

ulasan dari
4,8

Pro: Staff in Chicago was excellent,

Kontra: Mystery vehicle was a 15 passenger van, for one person to drive not the best use of a vehicle. Drop off address in South Bend does not exist, staff in South Bend has no answer when asked why it was incorrect online and on paperwork.

Diulas pada Mar 2020

ulasan dari
7,6

Kontra: The steering wheel had some issues and i had to struggle with it on the highway. Also, the service light was on the whole time

Diulas pada Des 2019

ulasan dari
8,4

Pro: Staff in Chicago were very nice.

Kontra: Accidentally was charged for the refill option when I wanted to decline it but the staff at my destination fixed it.

Diulas pada Des 2019

ulasan dari
4,4

Kontra: I left my iPad in the car at Chicago airport. Took shuttle bus to airport and at gate realized the error. It was impossible to reach a human at the airport car rental desk so couldn’t ask a human to grab the missing iPad. Was forced to fill out a form on the website. And of course it has not been found. If they would simply have let a person talk to a person, a lot of money and headache could have been saved.

Diulas pada Okt 2019

ulasan dari
8,8

Pro: They did a great job moving Avery long line quickly and having a very streamlined easy process.

Diulas pada Sep 2019

ulasan dari
4,0

Kontra: Rented same car to 2 people

Diulas pada Agt 2019

ulasan dari

8,8

Pro: They did a great job moving Avery long line quickly and having a very streamlined easy process.

Diulas pada Sep 2019

ulasan dari

8,0

Pro: My car was nice.

Kontra: Pick up was inconvenient. 20 people in line and two associates checking people out. It took an hour to get the car.

Diulas pada Okt 2020

ulasan dari
8,0

Pro: Staff was friendly and helpful.

Kontra: Initial wait and the first vehicle was dirty and smelled.

Diulas pada Sep 2020

ulasan dari
6,8

Kontra: I realize it's not completely within Budget's control, but the shuttle between the O'hare terminals and the rental car center is scary as hell during this pandemic. The shuttle buses are packed with people, not all of whom are properly masked. It's a bit silly that the rental car center has erected six foot spacing requirements and glass shields between customers and agents, and that you are doing extra cleaning of your cars, when an airport renter is forced to take a "no social distancing" bus ride to the car pickup where he or she is packed up against others like a sardine.

Diulas pada Sep 2020

ulasan dari
8,4

Pro: easy to book and return

Kontra: Car was clean but smelled like smoke. I wish there was a non-smoking option.

Diulas pada Jul 2020

ulasan dari
7,6

Kontra: The steering wheel had some issues and i had to struggle with it on the highway. Also, the service light was on the whole time

Diulas pada Des 2019

ulasan dari
8,4

Pro: Staff in Chicago were very nice.

Kontra: Accidentally was charged for the refill option when I wanted to decline it but the staff at my destination fixed it.

Diulas pada Des 2019

ulasan dari

3,2

Pro: pick up took 90 minutes!!!! only 4 agents helping 2 agencies!!! line was out the door, down the stairs!!! never waited this long for a car pick up! drop off required me to go back in and wait in line again to see an agent!! typically staff does that on their machine when I pull up! another wait!!

Kontra: More agents working, better system to speed the process on line, and typical drop off at the spot...

Diulas pada Okt 2020

ulasan dari
2,0

Kontra: I didn't get the car, they said the car (minivan) which I have booked is not there and they will cancel the booking

Diulas pada Mar 2020

ulasan dari
4,8

Pro: Staff in Chicago was excellent,

Kontra: Mystery vehicle was a 15 passenger van, for one person to drive not the best use of a vehicle. Drop off address in South Bend does not exist, staff in South Bend has no answer when asked why it was incorrect online and on paperwork.

Diulas pada Mar 2020

ulasan dari
4,4

Kontra: I left my iPad in the car at Chicago airport. Took shuttle bus to airport and at gate realized the error. It was impossible to reach a human at the airport car rental desk so couldn’t ask a human to grab the missing iPad. Was forced to fill out a form on the website. And of course it has not been found. If they would simply have let a person talk to a person, a lot of money and headache could have been saved.

Diulas pada Okt 2019

ulasan dari
4,0

Kontra: Rented same car to 2 people

Diulas pada Agt 2019

ulasan dari

Peringkat 7

Dollar

7,1 Bagus (281 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

╳

Dollar ulasan

Lokasi sewa mobil

Dollar

Lokasi di Bandara Chicago O'Hare Intl

10255 West Zemke Road

+1 866 434 2226

Senin	05:00 - 23:59
Selasa	05:00 - 23:59
Rabu	05:00 - 23:59
Kamis	05:00 - 23:59
Jumat	05:00 - 23:59
Sabtu	05:00 - 23:59
Minggu	05:00 - 23:59

Semua ulasan (Dollar)

ulasan Dollar di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

8,0

Pro: Convenient

Kontra: Cars were not is good shape, was in working order but the condition was not great

Diulas pada Sep 2020

ulasan dari
10,0

Pro: Staff was awesome!!

Diulas pada Mar 2020

ulasan dari
4,4

Kontra: The wait to pick up the car was HORRIBLE!!!! To make matters worse they had charged me over $98.00 to refill it with gas when I had already filled the car before returning it. The total miles traveled was 82 when the average miles per gallon on a Corolla is approximately 35. That means at best I used probably 2 1/2 gallons. It was only after asking to speak with a manager, completing a survey and providing Dollar with a copy of my gas receipt for $5.00 and 2.519 gallons that they reversed the charges. Even with the receipt I was still charged approximately $14.00 for gas due to purchasing it 32 miles and not 10 miles from drop off. That would mean that I used approximately one gallon of gas with 1.59 gallons of a full tank which was more than when I first picked up the car. I have rented cars for 30 years with sons working for both Enterprise and Budget and not one bad experience. We will NEVER use dollar again!!!

Diulas pada Feb 2020

ulasan dari
10,0

Kontra: When making reservation, had impression that offered insurance was from Dollar, not a third party. Was overcharged and now have hassle of fighting with them to get some of my money back.

Diulas pada Okt 2019

ulasan dari
5,2

Kontra: Ez pass did not work. Charged more than was quoted

Diulas pada Sep 2019

ulasan dari
9,2

Pro: Yes excellent customer service.

Diulas pada Sep 2019

ulasan dari
9,2

Pro: Very helpful with children

Kontra: The rental car center is a bus ride from the airport.

Diulas pada Sep 2019

ulasan dari
8,0

Kontra: I could join the rental company rewards members club to avoid the extremely long pick up line

Diulas pada Mei 2019

ulasan dari
2,0

Kontra: Took 45 minutes in line to pick-up car after 20 minutes to get there from airport

Diulas pada Mei 2019

ulasan dari
5,6

Kontra: We cancelled because the check-in line was out the door.

Diulas pada Mar 2019

ulasan dari
9,6

Kontra: We had a smooth experience on both pickup and drop off. The car was clean and what was advertised.

Diulas pada Mar 2019

ulasan dari
4,8

Hurricane screwed us

Pro: Car was good.

Kontra: Confused about toll pass thing. Pickup took forever...had to wait for someone to drive the car to us instead of just walking to it. Hurricane changed our travel plans and our flights got changed but Dollar wouldn't change our rental car plans... and even charged us more to return the car early and a different location... because of the hurricane.

Diulas pada Okt 2018

ulasan dari

10,0

Pro: Staff was awesome!!

Diulas pada Mar 2020

ulasan dari
10,0

Kontra: When making reservation, had impression that offered insurance was from Dollar, not a third party. Was overcharged and now have hassle of fighting with them to get some of my money back.

Diulas pada Okt 2019

ulasan dari
9,2

Pro: Yes excellent customer service.

Diulas pada Sep 2019

ulasan dari
9,2

Pro: Very helpful with children

Kontra: The rental car center is a bus ride from the airport.

Diulas pada Sep 2019

ulasan dari
9,6

Kontra: We had a smooth experience on both pickup and drop off. The car was clean and what was advertised.

Diulas pada Mar 2019

ulasan dari

8,0

Pro: Convenient

Kontra: Cars were not is good shape, was in working order but the condition was not great

Diulas pada Sep 2020

ulasan dari
8,0

Kontra: I could join the rental company rewards members club to avoid the extremely long pick up line

Diulas pada Mei 2019

ulasan dari

4,4

Kontra: The wait to pick up the car was HORRIBLE!!!! To make matters worse they had charged me over $98.00 to refill it with gas when I had already filled the car before returning it. The total miles traveled was 82 when the average miles per gallon on a Corolla is approximately 35. That means at best I used probably 2 1/2 gallons. It was only after asking to speak with a manager, completing a survey and providing Dollar with a copy of my gas receipt for $5.00 and 2.519 gallons that they reversed the charges. Even with the receipt I was still charged approximately $14.00 for gas due to purchasing it 32 miles and not 10 miles from drop off. That would mean that I used approximately one gallon of gas with 1.59 gallons of a full tank which was more than when I first picked up the car. I have rented cars for 30 years with sons working for both Enterprise and Budget and not one bad experience. We will NEVER use dollar again!!!

Diulas pada Feb 2020

ulasan dari
5,2

Kontra: Ez pass did not work. Charged more than was quoted

Diulas pada Sep 2019

ulasan dari
2,0

Kontra: Took 45 minutes in line to pick-up car after 20 minutes to get there from airport

Diulas pada Mei 2019

ulasan dari
5,6

Kontra: We cancelled because the check-in line was out the door.

Diulas pada Mar 2019

ulasan dari
4,8

Hurricane screwed us

Pro: Car was good.

Kontra: Confused about toll pass thing. Pickup took forever...had to wait for someone to drive the car to us instead of just walking to it. Hurricane changed our travel plans and our flights got changed but Dollar wouldn't change our rental car plans... and even charged us more to return the car early and a different location... because of the hurricane.

Diulas pada Okt 2018

ulasan dari

Peringkat 8

Payless

7,1 Bagus (475 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

╳

Payless ulasan

Lokasi sewa mobil

Payless

Lokasi di Bandara Chicago O'Hare Intl

10255 West Zemke Blvd

+1 224 220 0604

Senin	10:00 - 20:00
Selasa	10:00 - 20:00
Rabu	10:00 - 20:00
Kamis	10:00 - 20:00
Jumat	10:00 - 20:00
Sabtu	10:00 - 20:00
Minggu	10:00 - 20:00

Semua ulasan (Payless)

ulasan Payless di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

7,2

Pro: Swiftly processs

Kontra: The Smoke smell of the car was intense - has no tiene to go back and ask for another vehicle. The price was exorbitant. Two hundred dollar for three days.

Diulas pada Sep 2020

ulasan dari
10,0

Pro: Great experience

Diulas pada Sep 2020

ulasan dari
3,6

Pro: Car was clean

Kontra: Car was leaning to left all the time. Brakes were so bad that it shaked like crazy everytime press on the brake pedals. I have not felt safe for a moment in that car. When I called them they were not helpful

Diulas pada Agt 2020

ulasan dari
9,6

Pro: Great price, got a brand new car that was bigger than I reserved, very nice staff.

Kontra: The wait at the pickup was a bit long and there was only one person at the counter.

Diulas pada Agt 2020

ulasan dari
6,4

Kontra: The rep at car return printed out my receipt and I discovered that they were billing me almost $100 more than my original contract. I went to the office and discovered that I was being billed for gas (car gas tank was full & she never got into car to check gas gauge) ,,

Diulas pada Jul 2020

ulasan dari
2,4

Pro: Nothing

Kontra: I ordered my car for the midway airport in Chicago and they booked my car out of the o’hare airport. So I had to take a $60. Uber ride to where I needed to go. This was a bad experience

Diulas pada Jul 2020

ulasan dari
2,0

Pro: They made me waiting for 2 hours to alot a car I missed my meeting, messed up my scheduled for that moreover faced loss for it.

Diulas pada Jul 2020

ulasan dari
4,0

Pro: The car had been damaged and repaired .

Kontra: The agent lied to me !!! When I called and asked if that car had PREVIOUSLY been damaged and he said they would send out a reservation that had damaged.

Diulas pada Mar 2020

ulasan dari
2,0

Kontra: They need to inform travelers at the time of booking what hold is required on your card

Diulas pada Feb 2020

ulasan dari
10,0

Pro: Every member of the staff I worked with was great! Even just people I passed in the garage - very friendly and offering to help. And the pickup and drop off processes were quick and efficient.

Diulas pada Feb 2020

ulasan dari
9,2

Pro: Car vas very nice! The whole car rental was very easy.

Diulas pada Nov 2019

ulasan dari
4,4

Kontra: Gas tank was not filled up as stated in the paperwork.

Diulas pada Okt 2019

ulasan dari

10,0

Pro: Great experience

Diulas pada Sep 2020

ulasan dari
9,6

Pro: Great price, got a brand new car that was bigger than I reserved, very nice staff.

Kontra: The wait at the pickup was a bit long and there was only one person at the counter.

Diulas pada Agt 2020

ulasan dari
10,0

Pro: Every member of the staff I worked with was great! Even just people I passed in the garage - very friendly and offering to help. And the pickup and drop off processes were quick and efficient.

Diulas pada Feb 2020

ulasan dari
9,2

Pro: Car vas very nice! The whole car rental was very easy.

Diulas pada Nov 2019

ulasan dari

7,2

Pro: Swiftly processs

Kontra: The Smoke smell of the car was intense - has no tiene to go back and ask for another vehicle. The price was exorbitant. Two hundred dollar for three days.

Diulas pada Sep 2020

ulasan dari

3,6

Pro: Car was clean

Kontra: Car was leaning to left all the time. Brakes were so bad that it shaked like crazy everytime press on the brake pedals. I have not felt safe for a moment in that car. When I called them they were not helpful

Diulas pada Agt 2020

ulasan dari
6,4

Kontra: The rep at car return printed out my receipt and I discovered that they were billing me almost $100 more than my original contract. I went to the office and discovered that I was being billed for gas (car gas tank was full & she never got into car to check gas gauge) ,,

Diulas pada Jul 2020

ulasan dari
2,4

Pro: Nothing

Kontra: I ordered my car for the midway airport in Chicago and they booked my car out of the o’hare airport. So I had to take a $60. Uber ride to where I needed to go. This was a bad experience

Diulas pada Jul 2020

ulasan dari
2,0

Pro: They made me waiting for 2 hours to alot a car I missed my meeting, messed up my scheduled for that moreover faced loss for it.

Diulas pada Jul 2020

ulasan dari
4,0

Pro: The car had been damaged and repaired .

Kontra: The agent lied to me !!! When I called and asked if that car had PREVIOUSLY been damaged and he said they would send out a reservation that had damaged.

Diulas pada Mar 2020

ulasan dari
2,0

Kontra: They need to inform travelers at the time of booking what hold is required on your card

Diulas pada Feb 2020

ulasan dari
4,4

Kontra: Gas tank was not filled up as stated in the paperwork.

Diulas pada Okt 2019

ulasan dari

Peringkat 9

Thrifty

7,0 Bagus (221 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

╳

Thrifty ulasan

Lokasi sewa mobil

Thrifty

Lokasi di Bandara Chicago O'Hare Intl

10255 West Zemke Road

+1 877 283 0898

Senin	05:00 - 23:59
Selasa	05:00 - 23:59
Rabu	05:00 - 23:59
Kamis	05:00 - 23:59
Jumat	05:00 - 23:59
Sabtu	05:00 - 23:59
Minggu	05:00 - 23:59

Semua ulasan (Thrifty)

ulasan Thrifty di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Kontra: Everything

Diulas pada Sep 2020

ulasan dari
10,0

Pro: Needed to change my drop off Customer service agent was very helpful

Kontra: More clear signage when I dropped off. I went inside which after waiting a half hour to be waited on bc they were very busy I found out I didn’t need t be inside I could’ve gotten help with someone outside Diane was extremely helpful and apologetic She was aware of everyone waiting and told customers in line they would be helped soon which is nice in this day and age that she acknowledged the customers waiting

Diulas pada Sep 2020

ulasan dari
2,0

Kontra: Proper functioning equipment. The EZPASS was defective and had to pay tolls on the skyway by credit card and will be likely fined by the illinois tollway for unpaid tolls.

Diulas pada Agt 2020

ulasan dari
6,0

Pro: The agents were very nice so I have no issues with the staff. I have an issue with product availability, my reservation was for a Large SUV at 10 am, I was told they do not have cars so there is an hour wait, and I ended up waiting for 2 hours, got a different car and now I am having issues with over charges. The Agent at Chicago O'Hare, on 25 Jul 20 at 10 am, was really nice and he did have a nice attitude which I was surprised by since he was the only one handling both DOLLAR and THRIFTY customers. No Managers in site and or other agents in site to help out, which seems unprofessional and shows lack of preparation from the managements points of view.

Kontra: Once a reservation is made, have those cars ready per the reservation. I, along with many other customers waited longer than an hour to get a car. But since my car was changed I am not having issues with billing, even thou I was informed by the agent i would not be charged the amount on the original reservation. I was charged accordingly for the other vehicle, which I had no issues with.

Diulas pada Jul 2020

ulasan dari
4,0

Pro: Staff were friendly.

Kontra: Return was not logged in until i called 3 days later. Spending 30+ minutes on hold to get a service representative suggests I am not the only one experiencing issues with Thrifty.

Diulas pada Jul 2020

ulasan dari
10,0

Pro: The staff was very nice, and the car was clean also.

Kontra: Can't thank of anything just yet.

Diulas pada Jul 2020

ulasan dari
4,0

Pro: The car was a nice model and after the long wait at check-in, the attendant was friendly and very helpful.

Kontra: The car smelled like someone had been smoking pot in it. It was pretty unpleasant. The wait time at check in was also a lot longer than I would have expected.

Diulas pada Jun 2020

ulasan dari
8,8

Pro: The lady working the counter was friendly and great at what she does, it went quick, and she reminded me about the Chicago tolls, I was very glad to have bought a toll pass.

Kontra: Signs in the garage, I had to roam around a bit to find the spot. Spot numbers on the floor are kind of worn off.

Diulas pada Jun 2020

ulasan dari
9,6

Kontra: Staff not super friendly and aggressive with the upsale options

Diulas pada Jun 2020

ulasan dari
2,0

Kontra: Was given a car that had been smoked in before, then was charged for the cleaning fee for it when I didn't ever smoke in it.

Diulas pada Mar 2020

ulasan dari
10,0

Pro: Staff was awesome.

Kontra: Nothing

Diulas pada Feb 2020

ulasan dari
8,8

Pro: Staff was friendly and helpful.

Kontra: It took longer than I expected to get the car. It wasn't ready. I wasn't all that impressed with the Impala. I can understand why GM discontinued it.

Diulas pada Jan 2020

ulasan dari

10,0

Pro: Needed to change my drop off Customer service agent was very helpful

Kontra: More clear signage when I dropped off. I went inside which after waiting a half hour to be waited on bc they were very busy I found out I didn’t need t be inside I could’ve gotten help with someone outside Diane was extremely helpful and apologetic She was aware of everyone waiting and told customers in line they would be helped soon which is nice in this day and age that she acknowledged the customers waiting

Diulas pada Sep 2020

ulasan dari
10,0

Pro: The staff was very nice, and the car was clean also.

Kontra: Can't thank of anything just yet.

Diulas pada Jul 2020

ulasan dari
8,8

Pro: The lady working the counter was friendly and great at what she does, it went quick, and she reminded me about the Chicago tolls, I was very glad to have bought a toll pass.

Kontra: Signs in the garage, I had to roam around a bit to find the spot. Spot numbers on the floor are kind of worn off.

Diulas pada Jun 2020

ulasan dari
9,6

Kontra: Staff not super friendly and aggressive with the upsale options

Diulas pada Jun 2020

ulasan dari
10,0

Pro: Staff was awesome.

Kontra: Nothing

Diulas pada Feb 2020

ulasan dari
8,8

Pro: Staff was friendly and helpful.

Kontra: It took longer than I expected to get the car. It wasn't ready. I wasn't all that impressed with the Impala. I can understand why GM discontinued it.

Diulas pada Jan 2020

ulasan dari

2,0

Kontra: Everything

Diulas pada Sep 2020

ulasan dari
2,0

Kontra: Proper functioning equipment. The EZPASS was defective and had to pay tolls on the skyway by credit card and will be likely fined by the illinois tollway for unpaid tolls.

Diulas pada Agt 2020

ulasan dari
6,0

Pro: The agents were very nice so I have no issues with the staff. I have an issue with product availability, my reservation was for a Large SUV at 10 am, I was told they do not have cars so there is an hour wait, and I ended up waiting for 2 hours, got a different car and now I am having issues with over charges. The Agent at Chicago O'Hare, on 25 Jul 20 at 10 am, was really nice and he did have a nice attitude which I was surprised by since he was the only one handling both DOLLAR and THRIFTY customers. No Managers in site and or other agents in site to help out, which seems unprofessional and shows lack of preparation from the managements points of view.

Kontra: Once a reservation is made, have those cars ready per the reservation. I, along with many other customers waited longer than an hour to get a car. But since my car was changed I am not having issues with billing, even thou I was informed by the agent i would not be charged the amount on the original reservation. I was charged accordingly for the other vehicle, which I had no issues with.

Diulas pada Jul 2020

ulasan dari
4,0

Pro: Staff were friendly.

Kontra: Return was not logged in until i called 3 days later. Spending 30+ minutes on hold to get a service representative suggests I am not the only one experiencing issues with Thrifty.

Diulas pada Jul 2020

ulasan dari
4,0

Pro: The car was a nice model and after the long wait at check-in, the attendant was friendly and very helpful.

Kontra: The car smelled like someone had been smoking pot in it. It was pretty unpleasant. The wait time at check in was also a lot longer than I would have expected.

Diulas pada Jun 2020

ulasan dari
2,0

Kontra: Was given a car that had been smoked in before, then was charged for the cleaning fee for it when I didn't ever smoke in it.

Diulas pada Mar 2020

ulasan dari

Peringkat 10

Avis

6,9 Bagus (74 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

╳

Avis ulasan

Lokasi sewa mobil

Avis

Lokasi di Bandara Chicago O'Hare Intl

10255 West Zemke Boulevard

+1 773 825 4600

Senin	00:00 - 23:59
Selasa	00:00 - 23:59
Rabu	00:00 - 23:59
Kamis	00:00 - 23:59
Jumat	00:00 - 23:59
Sabtu	00:00 - 23:59
Minggu	00:00 - 23:59

Semua ulasan (Avis)

ulasan Avis di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Pro: Easy, clean, friendly, efficient. Thanks!!!!

Kontra: I thought a bit expensive but you may not be able to help that.

Diulas pada Agt 2020

ulasan dari
8,0

Pro: Car was great, Rental office great.

Kontra: As I was leaving the check oil and check tire light was on I ask the gentleman as I was leaving about it he said they just probably forgot to reset. It was late so I trusted and left. The next morning heading to my daughters hockey game, the car will not start. Could not detect key. I finally called Uber and continued to try to start actually got started before he got there so we drive to game. I had an hour before it started so I called Avis. The First Lady told me I could either go to wal mart to fix or drive 60 miles both ways to get a new car.... I said not an option. She put me on hold for forever I finally hung up and called back a nicer gentleman found one closer 20 minutes. I drove over they didn’t have cars available. By this time my head is about to spin off. So I drove back to game left my car running watched game and then proceeded to call again which I had to then drove to airport another 20 minutes away and get a new car. They were nice and helped me out so the service is lost somewhere in between. I will never use Avis again.

Diulas pada Jul 2020

ulasan dari
2,8

Kontra: Pickup is like a pressure cooker environment. Deliberately made me wait (50 minutes wait on a weekday) and selling me lot of unnecessary services. I already bought insurance and they added insurance to bill without asking me. I still don’t know if I’d paid for gas, even though I filled gas while returning car. Very bad experience. Car isn’t of good quality either. It keeps prompting me about engine oil needing change and made me anxious if it going to stop on freeway.

Diulas pada Feb 2020

ulasan dari
6,8

Kontra: I reserved this car through CarRentals.com via Kayak. The reservation confirmation explicitly said: "Total amount of your booking USD 68.57" When I checked the car in, the total charge was USD 100.04, that is, $31.47 (45%) more than expected. Apparently the difference was in tax & "facility charge"

Diulas pada Jun 2019

ulasan dari
8,8

Pro: Drop off was quick and easy. Cars were easy to find and instructions given were very clear.

Kontra: I had reserved an intermediate sized vehicle, but was first suggested an SUV. Don’t try to up-sell in such a sneaky fashion. If I had wanted an SUV, I would have asked for one.

Diulas pada Jun 2019

ulasan dari
7,2

Pro: Friendly staff, clean car

Kontra: Booked through carbooking.com and they didn’t quote me correctly. Ended up being much more expensive than they said it would be.

Diulas pada Jun 2019

ulasan dari
3,2

Pro: Anything good was negated by your customer service!

Kontra: Don’t let us reserve a car when you don’t have any. Your agents let everybody wait in line for two hours and didn’t let any of us know there were no cars. Suddenly the gate agents grabbed their stuff and clicked out without announcing anything. Closed your desk while we were waiting for our reser

Diulas pada Mei 2019

ulasan dari
6,4

Charged extra for gas

Pro: Okay car. Got good gas mileage.

Kontra: I chose the self refuel option and filled up the gas tank (even added more gas after 1st automatic stop) about 1.5 miles from airport return. Avis added a $9.99 charge because according to them it was 0.7 gallons less than when I received it. The gauge was showing above the full line. I had to stand in line to dispute it. Finally the extra charge was removed when I showed the receipt. However, this seems to be a scam to get more $. Avis probably assumed I wouldn't notice or wouldn't have time to dispute it.

Diulas pada Okt 2018

ulasan dari
2,0

Never Again

Pro: Nothing

Kontra: I arrived at the the rental location two hours before scheduled pickup time. I was told they couldn't honor rate given on Kayak unless I sat and waited the two hours. Even though I was going to drop off the car even earlier on the day of return. Found another car at a different agency at the airport and was on my way in less than 45 minutes. Avis just lost a customer for life.

Diulas pada Okt 2018

ulasan dari
4,4

Didn't have my car. Substitute was dirty.

Kontra: Rep tried 3 times to upsell me into different type if vehicle. Only after I passes in offers did he tell me my car was not available. Disappeared for ten minutes..agaon offered an SUV instead of sedan. Finally offered a so called luxury vehicle which was not a luxury car..we went to car and found it unclean...dried soda on passenger seat and other things. Gross..had to quickly clean ourselves as we were late and did not have time.

Diulas pada Apr 2018

ulasan dari
5,6

Pro: I loved how easy it was to pick up from one airport and drop off to another

Kontra: After reviewing my receipt, I found that I was charged for extras that I did not agree to, but because the extra coverage was available to me during my trip, they weren’t able to offer me a full refund. I regret not reading the fine print more closely.

Diulas pada Mar 2018

ulasan dari
2,4

Kontra: Before hitting Rockford/Chicago, I was on backroads that didn't go more than 55 mph. Once I hit the freeway, the car I was in would not accelerate properly and soon wouldn't go beyond 35 mph. I only had the car for 3 hours (to drive to O'Hare) and it was terrible and expensive experience.

Diulas pada Feb 2018

ulasan dari

10,0

Pro: Easy, clean, friendly, efficient. Thanks!!!!

Kontra: I thought a bit expensive but you may not be able to help that.

Diulas pada Agt 2020

ulasan dari
8,8

Pro: Drop off was quick and easy. Cars were easy to find and instructions given were very clear.

Kontra: I had reserved an intermediate sized vehicle, but was first suggested an SUV. Don’t try to up-sell in such a sneaky fashion. If I had wanted an SUV, I would have asked for one.

Diulas pada Jun 2019

ulasan dari

8,0

Pro: Car was great, Rental office great.

Kontra: As I was leaving the check oil and check tire light was on I ask the gentleman as I was leaving about it he said they just probably forgot to reset. It was late so I trusted and left. The next morning heading to my daughters hockey game, the car will not start. Could not detect key. I finally called Uber and continued to try to start actually got started before he got there so we drive to game. I had an hour before it started so I called Avis. The First Lady told me I could either go to wal mart to fix or drive 60 miles both ways to get a new car.... I said not an option. She put me on hold for forever I finally hung up and called back a nicer gentleman found one closer 20 minutes. I drove over they didn’t have cars available. By this time my head is about to spin off. So I drove back to game left my car running watched game and then proceeded to call again which I had to then drove to airport another 20 minutes away and get a new car. They were nice and helped me out so the service is lost somewhere in between. I will never use Avis again.

Diulas pada Jul 2020

ulasan dari
6,8

Kontra: I reserved this car through CarRentals.com via Kayak. The reservation confirmation explicitly said: "Total amount of your booking USD 68.57" When I checked the car in, the total charge was USD 100.04, that is, $31.47 (45%) more than expected. Apparently the difference was in tax & "facility charge"

Diulas pada Jun 2019

ulasan dari
7,2

Pro: Friendly staff, clean car

Kontra: Booked through carbooking.com and they didn’t quote me correctly. Ended up being much more expensive than they said it would be.

Diulas pada Jun 2019

ulasan dari

2,8

Kontra: Pickup is like a pressure cooker environment. Deliberately made me wait (50 minutes wait on a weekday) and selling me lot of unnecessary services. I already bought insurance and they added insurance to bill without asking me. I still don’t know if I’d paid for gas, even though I filled gas while returning car. Very bad experience. Car isn’t of good quality either. It keeps prompting me about engine oil needing change and made me anxious if it going to stop on freeway.

Diulas pada Feb 2020

ulasan dari
3,2

Pro: Anything good was negated by your customer service!

Kontra: Don’t let us reserve a car when you don’t have any. Your agents let everybody wait in line for two hours and didn’t let any of us know there were no cars. Suddenly the gate agents grabbed their stuff and clicked out without announcing anything. Closed your desk while we were waiting for our reser

Diulas pada Mei 2019

ulasan dari
6,4

Charged extra for gas

Pro: Okay car. Got good gas mileage.

Kontra: I chose the self refuel option and filled up the gas tank (even added more gas after 1st automatic stop) about 1.5 miles from airport return. Avis added a $9.99 charge because according to them it was 0.7 gallons less than when I received it. The gauge was showing above the full line. I had to stand in line to dispute it. Finally the extra charge was removed when I showed the receipt. However, this seems to be a scam to get more $. Avis probably assumed I wouldn't notice or wouldn't have time to dispute it.

Diulas pada Okt 2018

ulasan dari
2,0

Never Again

Pro: Nothing

Kontra: I arrived at the the rental location two hours before scheduled pickup time. I was told they couldn't honor rate given on Kayak unless I sat and waited the two hours. Even though I was going to drop off the car even earlier on the day of return. Found another car at a different agency at the airport and was on my way in less than 45 minutes. Avis just lost a customer for life.

Diulas pada Okt 2018

ulasan dari
4,4

Didn't have my car. Substitute was dirty.

Kontra: Rep tried 3 times to upsell me into different type if vehicle. Only after I passes in offers did he tell me my car was not available. Disappeared for ten minutes..agaon offered an SUV instead of sedan. Finally offered a so called luxury vehicle which was not a luxury car..we went to car and found it unclean...dried soda on passenger seat and other things. Gross..had to quickly clean ourselves as we were late and did not have time.

Diulas pada Apr 2018

ulasan dari
5,6

Pro: I loved how easy it was to pick up from one airport and drop off to another

Kontra: After reviewing my receipt, I found that I was charged for extras that I did not agree to, but because the extra coverage was available to me during my trip, they weren’t able to offer me a full refund. I regret not reading the fine print more closely.

Diulas pada Mar 2018

ulasan dari
2,4

Kontra: Before hitting Rockford/Chicago, I was on backroads that didn't go more than 55 mph. Once I hit the freeway, the car I was in would not accelerate properly and soon wouldn't go beyond 35 mph. I only had the car for 3 hours (to drive to O'Hare) and it was terrible and expensive experience.

Diulas pada Feb 2018

ulasan dari

Peringkat 11

Advantage

6,8 Bagus (174 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

╳

Advantage ulasan

Lokasi sewa mobil

Advantage

Lokasi di Bandara Chicago O'Hare Intl

10255 West Zemke Blvd

+1 847 635 8031

Senin	05:00 - 23:59
Selasa	05:00 - 23:59
Rabu	05:00 - 23:59
Kamis	05:00 - 23:59
Jumat	05:00 - 23:59
Sabtu	05:00 - 23:59
Minggu	05:00 - 23:59

Semua ulasan (Advantage)

ulasan Advantage di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

6,0

Pro: check in and drop off was smooth. Car was clean

Kontra: They did not have the crossover/SUV that we reserved and we had to accept an intermediate sized vehicle instead. Car inventory seems low

Diulas pada Jan 2020

ulasan dari
10,0

Pro: There was no wait!

Diulas pada Nov 2019

ulasan dari
10,0

Pro: Staff very friendly and helpful especially the last gal at dropoff

Diulas pada Nov 2019

ulasan dari
10,0

Pro: Friendly staff throughout the pick-up drop-off process. Reasonable rates and quick service

Kontra: Refueling at $9/gal??

Diulas pada Okt 2019

ulasan dari
5,2

Pro: Staff was rude, nickel and dimed me with serious hidden fees. You’re forced to do a $200 hold and told it’ll be given back, but you do not get the majority of it back for fees unexplained.

Kontra: Customer service, pricing clarity

Diulas pada Sep 2019

ulasan dari
4,0

Kontra: Initial registration pickup were great! Car smelled horrible! Rental return process was not good.

Diulas pada Agt 2019

ulasan dari
10,0

Kontra: Good value. Nice car. All went smoothly!

Diulas pada Agt 2019

ulasan dari
5,2

Pro: Almost no line at check-out, while the brand names had huge lines

Kontra: Not really friendly service at the counter. Clerk did not speak loudly or clearly. Car was leaking oil and left a good sized oil stain in my new concrete driveway. Thanks!

Diulas pada Jul 2019

ulasan dari
10,0

Kontra: Good experience overall. The person who dealt with us at at the car return was great. Very courteous and had great customer service skills.

Diulas pada Jul 2019

ulasan dari
10,0

Pro: The staff were all great. ORD's new system, where the airport provides shuttles to a new building where all the on-airport rental companies are located, gets rid of the "whose shuttles are best" problem. Our Hyundai Sonata only had about 2400 miles on it, and it was in pretty much perfect condition.

Kontra: Nit-pick: When cleaning the cars, go a little easy on the air "freshener".

Diulas pada Jun 2019

ulasan dari
2,0

Kontra: Having it known upfront you can’t rent with a ticket or use my credit card and my ladies driver license or the fact she can’t use her debit card in the same city

Diulas pada Jun 2019

ulasan dari
4,8

Pro: The car was clean and the return process was fast.

Kontra: Very bad customer service at the check in desk. The guy does not want to work at all and was very upset if I ask questions about the car or about my preferences. They have to respect their customers more. I will never rent a car from Advantage.

Diulas pada Mei 2019

ulasan dari

10,0

Pro: There was no wait!

Diulas pada Nov 2019

ulasan dari
10,0

Pro: Staff very friendly and helpful especially the last gal at dropoff

Diulas pada Nov 2019

ulasan dari
10,0

Pro: Friendly staff throughout the pick-up drop-off process. Reasonable rates and quick service

Kontra: Refueling at $9/gal??

Diulas pada Okt 2019

ulasan dari
10,0

Kontra: Good value. Nice car. All went smoothly!

Diulas pada Agt 2019

ulasan dari
10,0

Kontra: Good experience overall. The person who dealt with us at at the car return was great. Very courteous and had great customer service skills.

Diulas pada Jul 2019

ulasan dari
10,0

Pro: The staff were all great. ORD's new system, where the airport provides shuttles to a new building where all the on-airport rental companies are located, gets rid of the "whose shuttles are best" problem. Our Hyundai Sonata only had about 2400 miles on it, and it was in pretty much perfect condition.

Kontra: Nit-pick: When cleaning the cars, go a little easy on the air "freshener".

Diulas pada Jun 2019

ulasan dari

6,0

Pro: check in and drop off was smooth. Car was clean

Kontra: They did not have the crossover/SUV that we reserved and we had to accept an intermediate sized vehicle instead. Car inventory seems low

Diulas pada Jan 2020

ulasan dari
5,2

Pro: Staff was rude, nickel and dimed me with serious hidden fees. You’re forced to do a $200 hold and told it’ll be given back, but you do not get the majority of it back for fees unexplained.

Kontra: Customer service, pricing clarity

Diulas pada Sep 2019

ulasan dari
4,0

Kontra: Initial registration pickup were great! Car smelled horrible! Rental return process was not good.

Diulas pada Agt 2019

ulasan dari
5,2

Pro: Almost no line at check-out, while the brand names had huge lines

Kontra: Not really friendly service at the counter. Clerk did not speak loudly or clearly. Car was leaking oil and left a good sized oil stain in my new concrete driveway. Thanks!

Diulas pada Jul 2019

ulasan dari
2,0

Kontra: Having it known upfront you can’t rent with a ticket or use my credit card and my ladies driver license or the fact she can’t use her debit card in the same city

Diulas pada Jun 2019

ulasan dari
4,8

Pro: The car was clean and the return process was fast.

Kontra: Very bad customer service at the check in desk. The guy does not want to work at all and was very upset if I ask questions about the car or about my preferences. They have to respect their customers more. I will never rent a car from Advantage.

Diulas pada Mei 2019

ulasan dari

Peringkat 12

Fox

6,4 Bagus (89 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

╳

Fox ulasan

Lokasi sewa mobil

Fox

Lokasi di Bandara Chicago O'Hare Intl

10255 W Zemke Blvd

+1 323 593 7486

Senin	00:00 - 23:59
Selasa	00:00 - 23:59
Rabu	00:00 - 23:59
Kamis	00:00 - 23:59
Jumat	00:00 - 23:59
Sabtu	00:00 - 23:59
Minggu	00:00 - 23:59

Semua ulasan (Fox)

ulasan Fox di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

9,2

Pro: Lots of staff seemed present to assist customers. Check-in was quick and easy

Diulas pada Okt 2020

ulasan dari
8,0

Pro: Check in and out was fairly quick, price for car was reasonable, staff were kind

Kontra: We requested an SUV and was given a sedan but it all worked out fine

Diulas pada Okt 2020

ulasan dari
10,0

Pro: Staff was great!

Kontra: Ask about travel restrictions before you rent.

Diulas pada Okt 2020

ulasan dari
8,0

Pro: Easy drop off.

Kontra: Vehicle was okay, but what was advertised was a Jeep Compass. I didn’t see any Jeep vehicles anywhere. They were all Mitsubishi suvs, which are rather tinny and basic. Advertising should say “Mitsubishi or similar”.

Diulas pada Okt 2020

ulasan dari
8,0

Pro: Easy in and out.

Kontra: At O'hare, the return sign guided me into the Sixt drop off place...I ended up driving through to the Fox booth. No biggie, but could be better done.

Diulas pada Okt 2020

ulasan dari
2,8

Pro: The only positive experience was that the drop-off was easy.

Kontra: The car we received and paid a lot of money for had a lot of dents. Communication was poor and staff was not always masked at pick-up.

Diulas pada Okt 2020

ulasan dari
7,6

Pro: One person a counter for pickup and waited 40 minutes

Kontra: More signs where to go for pick up and drop off. Confusing where to go.

Diulas pada Okt 2020

ulasan dari
2,0

Kontra: We didn’t even end up with the rental car. When we showed up to pick up the car, the attendant asked where we were traveling. We were picking up in Chicago and delivering back to the same location. I made sure where I picked the rental online that it had unlimited miles, so why did it matter where I was headed? Come to find out, Fox has a policy that you can only go to the states touching the one you are renting in due to COVID, or at least that is what they claimed. They said if we went outside of the states touching IL, the car would be reported stolen. The whole thing was a joke. No where was this in any of the agreements prior to us picking up. Not only this, but the customer service attendant was less than enthusiastic and not wearing her mask properly in a mandated mask state. I said no thanks and went to enterprise instead.

Diulas pada Sep 2020

ulasan dari
2,8

Pro: The car was able to make it to the destination I needed it to

Kontra: The cleanliness of the vehicle, the inside was dirty the seats were covered in stains. I honestly feel they gave me the vehicle in the worst physical and interior damage the car has a leak from where I’m uncertain

Diulas pada Sep 2020

ulasan dari
4,8

Pro: Drop off was easy and car was in great condition

Kontra: Staff was very rude to me and was falling asleep at the desk. Don’t provide you with the correct information on where your car is. I’m still waiting for my deposit that was $500. No one responds to you or picks up the phone from the company.

Diulas pada Sep 2020

ulasan dari
4,0

Kontra: No car’s were available. Car smelt bad. Very unfriendly staff at desk.

Diulas pada Sep 2020

ulasan dari
8,0

Pro: Beware of getting the fuel and Ipass add-ons. It’s cheaper if you pay yourself.

Kontra: Better communication explaining the add-ons to customers.

Diulas pada Sep 2020

ulasan dari

9,2

Pro: Lots of staff seemed present to assist customers. Check-in was quick and easy

Diulas pada Okt 2020

ulasan dari
10,0

Pro: Staff was great!

Kontra: Ask about travel restrictions before you rent.

Diulas pada Okt 2020

ulasan dari

8,0

Pro: Check in and out was fairly quick, price for car was reasonable, staff were kind

Kontra: We requested an SUV and was given a sedan but it all worked out fine

Diulas pada Okt 2020

ulasan dari
8,0

Pro: Easy drop off.

Kontra: Vehicle was okay, but what was advertised was a Jeep Compass. I didn’t see any Jeep vehicles anywhere. They were all Mitsubishi suvs, which are rather tinny and basic. Advertising should say “Mitsubishi or similar”.

Diulas pada Okt 2020

ulasan dari
8,0

Pro: Easy in and out.

Kontra: At O'hare, the return sign guided me into the Sixt drop off place...I ended up driving through to the Fox booth. No biggie, but could be better done.

Diulas pada Okt 2020

ulasan dari
7,6

Pro: One person a counter for pickup and waited 40 minutes

Kontra: More signs where to go for pick up and drop off. Confusing where to go.

Diulas pada Okt 2020

ulasan dari
8,0

Pro: Beware of getting the fuel and Ipass add-ons. It’s cheaper if you pay yourself.

Kontra: Better communication explaining the add-ons to customers.

Diulas pada Sep 2020

ulasan dari

2,8

Pro: The only positive experience was that the drop-off was easy.

Kontra: The car we received and paid a lot of money for had a lot of dents. Communication was poor and staff was not always masked at pick-up.

Diulas pada Okt 2020

ulasan dari
2,0

Kontra: We didn’t even end up with the rental car. When we showed up to pick up the car, the attendant asked where we were traveling. We were picking up in Chicago and delivering back to the same location. I made sure where I picked the rental online that it had unlimited miles, so why did it matter where I was headed? Come to find out, Fox has a policy that you can only go to the states touching the one you are renting in due to COVID, or at least that is what they claimed. They said if we went outside of the states touching IL, the car would be reported stolen. The whole thing was a joke. No where was this in any of the agreements prior to us picking up. Not only this, but the customer service attendant was less than enthusiastic and not wearing her mask properly in a mandated mask state. I said no thanks and went to enterprise instead.

Diulas pada Sep 2020

ulasan dari
2,8

Pro: The car was able to make it to the destination I needed it to

Kontra: The cleanliness of the vehicle, the inside was dirty the seats were covered in stains. I honestly feel they gave me the vehicle in the worst physical and interior damage the car has a leak from where I’m uncertain

Diulas pada Sep 2020

ulasan dari
4,8

Pro: Drop off was easy and car was in great condition

Kontra: Staff was very rude to me and was falling asleep at the desk. Don’t provide you with the correct information on where your car is. I’m still waiting for my deposit that was $500. No one responds to you or picks up the phone from the company.

Diulas pada Sep 2020

ulasan dari
4,0

Kontra: No car’s were available. Car smelt bad. Very unfriendly staff at desk.

Diulas pada Sep 2020

ulasan dari

Peringkat 13

Routes Car & Truck Rentals

5,4 Oke (138 ulasan)

1 lokasi di Bandara Chicago O'Hare Intl

╳

Routes Car & Truck Rentals ulasan

Lokasi sewa mobil

Routes Car & Truck Rentals

Lokasi di Bandara Chicago O'Hare Intl

3901 Mannheim Rd, Schiller Park

+1 847 671 4000

Senin	00:00 - 23:59
Selasa	00:00 - 23:59
Rabu	00:00 - 23:59
Kamis	00:00 - 23:59
Jumat	00:00 - 23:59
Sabtu	00:00 - 23:59
Minggu	00:00 - 23:59

Semua ulasan (Routes Car & Truck Rentals)

ulasan Routes Car & Truck Rentals di Bandara Chicago O'Hare Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

9,2

Pro: Yes

Kontra: N/A

Diulas pada Okt 2020

ulasan dari
2,0

Kontra: Routes Car Rental does not rent to you unless you are flying in and out of O'Hare! I did not read this anywhere on the site. It might have been In the fine print, but I did not remember reading it. I was unable to rent a car from them and ending up having to pay much more for a last minute rental and was delayed in starting my trip!

Diulas pada Sep 2020

ulasan dari
4,8

Kontra: This company has all sorts of hidden fees that will force you to pay once you are there. Also the people working there are rude, and will treat you with no respect, even insult you. It is not worth the little money you save. It will ruin your trip. All that after having to wait more than one hour to get picked up from the airport with the shuttle.

Diulas pada Sep 2020

ulasan dari
3,6

Pro: The staff on Monday was good.

Kontra: They gave us an unsafe vehicle.

Diulas pada Sep 2020

ulasan dari
10,0

Pro: Everything

Kontra: Nothing

Diulas pada Jul 2020

ulasan dari
6,0

Pro: Easy to cancel

Kontra: No statement or clause that person needs an airline ticket out of Ohare to receive the rate advertised on kayak. We requested a van because of kids and all they had was large suv (not ideal for 2 small children and 5 passengers).

Diulas pada Mei 2020

ulasan dari
2,0

Pro: Nothing

Kontra: try and work with me.

Diulas pada Apr 2020

ulasan dari
4,0

Pro: The car was satisfactory

Kontra: Routes is running a hustle. They demand at the counter that you show them your insurance ID card and if you don't have one to show them, they will charge you an additional 14.95/day. I escaped the hustle but I saw one customer get irate and the guy behind the counter only made it worse. I thought they were going to fist fight. Also, getting there was a problem. A bus picked me up at the airport and took me to the building with ALL of the rental car places. Upon inspection, it became clear that Routes was the only one that didn't have a spot in the building. I was told to go outside and wait for the Routes van. A guy picked me up and I was alone in the van with him for the next 10 minutes, which was unnerving. I waited in a long line and the attendants were very unprofessional. Upon drop-off, there was o clear communication about the process or where to park. Total disaster.

Diulas pada Feb 2020

ulasan dari
2,0

Kontra: Clear instructions about the limits of renting to locals other than being buried deep in the terms and conditions. Kayak generally does well with describing the most germane terms and conditions in the summary of the rental, and flagging important considerations, such as mile limits. Despite Kayak just aggregating the information from companies such as price-line, they are generally good about making sure the terms are clear. However there were no clear instructions about Routes not renting to locals. I had no clue about Routes not renting to locals until I showed up on the day of the rental. Again, I know that if you read through the various terms and conditions, the conditions are there, but considering my reliance on Kayak for their ease of use, not having such an important consideration flagged is a disappointment. Additionally, this information was not apparent on follow up or confirmation e-mails. Apparently Routes is even trying to charge me and extra 40$ despite not renting the car to me 2 weeks after the fact. I assume it's some kind of breach of contract fee or something along those lines. Very unhappy.

Diulas pada Jan 2020

ulasan dari
6,8

Kontra: You will need to show proof of your own insurance and travel itinerary. Not just the Allianz insurance purchased with the rental.

Diulas pada Jan 2020

ulasan dari
2,0

Pro: Nothing to like there

Diulas pada Des 2019

ulasan dari
2,0

Pro: Didn’t get rental because no information was provided about needing a flight in ticket to rent.

Kontra: Give all the information to us before we schedule a rental and put a deposit down. We had to scramble and settle for the scraps of another company. We also had to jump through the hoops of getting a refund from the insurance company provided by you. We were very displeased and will never use kayak again. I will be telling other colleagues and friends about our experience if we are not reprimanded for our trouble.

Diulas pada Des 2019

ulasan dari

9,2

Pro: Yes

Kontra: N/A

Diulas pada Okt 2020

ulasan dari
10,0

Pro: Everything

Kontra: Nothing

Diulas pada Jul 2020

ulasan dari

6,8

Kontra: You will need to show proof of your own insurance and travel itinerary. Not just the Allianz insurance purchased with the rental.

Diulas pada Jan 2020

ulasan dari

2,0

Kontra: Routes Car Rental does not rent to you unless you are flying in and out of O'Hare! I did not read this anywhere on the site. It might have been In the fine print, but I did not remember reading it. I was unable to rent a car from them and ending up having to pay much more for a last minute rental and was delayed in starting my trip!

Diulas pada Sep 2020

ulasan dari
4,8

Kontra: This company has all sorts of hidden fees that will force you to pay once you are there. Also the people working there are rude, and will treat you with no respect, even insult you. It is not worth the little money you save. It will ruin your trip. All that after having to wait more than one hour to get picked up from the airport with the shuttle.

Diulas pada Sep 2020

ulasan dari
3,6

Pro: The staff on Monday was good.

Kontra: They gave us an unsafe vehicle.

Diulas pada Sep 2020

ulasan dari
6,0

Pro: Easy to cancel

Kontra: No statement or clause that person needs an airline ticket out of Ohare to receive the rate advertised on kayak. We requested a van because of kids and all they had was large suv (not ideal for 2 small children and 5 passengers).

Diulas pada Mei 2020

ulasan dari
2,0

Pro: Nothing

Kontra: try and work with me.

Diulas pada Apr 2020

ulasan dari
4,0

Pro: The car was satisfactory

Kontra: Routes is running a hustle. They demand at the counter that you show them your insurance ID card and if you don't have one to show them, they will charge you an additional 14.95/day. I escaped the hustle but I saw one customer get irate and the guy behind the counter only made it worse. I thought they were going to fist fight. Also, getting there was a problem. A bus picked me up at the airport and took me to the building with ALL of the rental car places. Upon inspection, it became clear that Routes was the only one that didn't have a spot in the building. I was told to go outside and wait for the Routes van. A guy picked me up and I was alone in the van with him for the next 10 minutes, which was unnerving. I waited in a long line and the attendants were very unprofessional. Upon drop-off, there was o clear communication about the process or where to park. Total disaster.

Diulas pada Feb 2020

ulasan dari
2,0

Kontra: Clear instructions about the limits of renting to locals other than being buried deep in the terms and conditions. Kayak generally does well with describing the most germane terms and conditions in the summary of the rental, and flagging important considerations, such as mile limits. Despite Kayak just aggregating the information from companies such as price-line, they are generally good about making sure the terms are clear. However there were no clear instructions about Routes not renting to locals. I had no clue about Routes not renting to locals until I showed up on the day of the rental. Again, I know that if you read through the various terms and conditions, the conditions are there, but considering my reliance on Kayak for their ease of use, not having such an important consideration flagged is a disappointment. Additionally, this information was not apparent on follow up or confirmation e-mails. Apparently Routes is even trying to charge me and extra 40$ despite not renting the car to me 2 weeks after the fact. I assume it's some kind of breach of contract fee or something along those lines. Very unhappy.

Diulas pada Jan 2020

ulasan dari
2,0

Pro: Nothing to like there

Diulas pada Des 2019

ulasan dari
2,0

Pro: Didn’t get rental because no information was provided about needing a flight in ticket to rent.

Kontra: Give all the information to us before we schedule a rental and put a deposit down. We had to scramble and settle for the scraps of another company. We also had to jump through the hoops of getting a refund from the insurance company provided by you. We were very displeased and will never use kayak again. I will be telling other colleagues and friends about our experience if we are not reprimanded for our trouble.

Diulas pada Des 2019

ulasan dari

Advance Car And Truck Rental

1 lokasi di Bandara Chicago O'Hare Intl

╳

Lokasi sewa mobil

Advance Car And Truck Rental

Lokasi di Bandara Chicago O'Hare Intl

10255 W Zemke Rd, Chicago, Cook County, Illinois

+1 847 635 8031

Airport Van

1 lokasi di Bandara Chicago O'Hare Intl

╳

Lokasi sewa mobil

Airport Van

Lokasi di Bandara Chicago O'Hare Intl

10501 Delta Parkway

+1 847 594 8732

Avr

1 lokasi di Bandara Chicago O'Hare Intl

╳

Lokasi sewa mobil

Avr

Lokasi di Bandara Chicago O'Hare Intl

Chicago O Hare Airport

Chicago Van Rentals

1 lokasi di Bandara Chicago O'Hare Intl

╳

Lokasi sewa mobil

Chicago Van Rentals

Lokasi di Bandara Chicago O'Hare Intl

1000 W Ohare Ave

+1 773 800 9898

E-Z Rent-A-Car

1 lokasi di Bandara Chicago O'Hare Intl

╳

Lokasi sewa mobil

E-Z Rent-A-Car

Lokasi di Bandara Chicago O'Hare Intl

2170 Mannheim Rd

+1 847 635 8031

Senin	05:00 - 23:59
Selasa	05:00 - 23:59
Rabu	05:00 - 23:59
Kamis	05:00 - 23:59
Jumat	05:00 - 23:59
Sabtu	05:00 - 23:59
Minggu	05:00 - 23:59

Easirent

1 lokasi di Bandara Chicago O'Hare Intl

╳

Lokasi sewa mobil

Easirent

Lokasi di Bandara Chicago O'Hare Intl

Chicago O'Hare International Airport

Senin	00:01 - 23:59
Selasa	00:01 - 23:59
Rabu	00:01 - 23:59
Kamis	00:01 - 23:59
Jumat	00:01 - 23:59
Sabtu	00:01 - 23:59
Minggu

Europcar

1 lokasi di Bandara Chicago O'Hare Intl

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Lokasi sewa mobil

Europcar

Lokasi di Bandara Chicago O'Hare Intl

Please Go To Fox Counter

+1 312 741 0788

Flight Car

1 lokasi di Bandara Chicago O'Hare Intl

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Lokasi sewa mobil

Flight Car

Lokasi di Bandara Chicago O'Hare Intl

10300 W Higgins Rd

844-435-8227

keddy by Europcar

1 lokasi di Bandara Chicago O'Hare Intl

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Lokasi sewa mobil

keddy by Europcar

Lokasi di Bandara Chicago O'Hare Intl

Chicago O Hare Airport

NU Car

1 lokasi di Bandara Chicago O'Hare Intl

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Lokasi sewa mobil

NU Car

Lokasi di Bandara Chicago O'Hare Intl

3901 Manheim Rd, Schiller Park

+1 847 671 4000

Senin	08:00 - 20:00
Selasa	08:00 - 20:00
Rabu	08:00 - 20:00
Kamis	08:00 - 20:00
Jumat	08:00 - 20:00
Sabtu	08:00 - 18:00
Minggu	08:00 - 18:00

Right Cars

1 lokasi di Bandara Chicago O'Hare Intl

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Lokasi sewa mobil

Right Cars

Lokasi di Bandara Chicago O'Hare Intl

W Ohare Ave

Sixt

1 lokasi di Bandara Chicago O'Hare Intl

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Lokasi sewa mobil

Sixt

Lokasi di Bandara Chicago O'Hare Intl

10255 West Zemke Blvd

+1 888 749 8227

Senin	06:00 - 22:00
Selasa	06:00 - 22:00
Rabu	06:00 - 22:00
Kamis	06:00 - 22:00
Jumat	06:00 - 22:00
Sabtu	06:00 - 22:00
Minggu	06:00 - 22:00

Sunnycars

1 lokasi di Bandara Chicago O'Hare Intl

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Lokasi sewa mobil

Sunnycars

Lokasi di Bandara Chicago O'Hare Intl

560 Bessie Coleman Dr

TravelCar

1 lokasi di Bandara Chicago O'Hare Intl