Sewa Mobil di Bandara Grand Rapids Gerald R. Ford Intl

1 lokasi di Bandara Grand Rapids Gerald R. Ford Intl

╳

Enterprise ulasan

Lokasi sewa mobil

Enterprise

Lokasi di Bandara Grand Rapids Gerald R. Ford Intl

5500 44th St Se

+1 833 789 0755

Senin	07:00 - 23:59
Selasa	08:00 - 23:59
Rabu	08:00 - 23:59
Kamis	08:00 - 23:59
Jumat	08:00 - 23:59
Sabtu	09:00 - 21:00
Minggu	08:00 - 23:59

Semua ulasan (Enterprise)

ulasan Enterprise di Bandara Grand Rapids Gerald R. Ford Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Pro: Staff was super nice and helpful

Kontra: Nothing :)

Diulas pada Jul 2020

ulasan dari
10,0

Kontra: I returned the vehicle two days early because of good weather, but I only got about a $10 credit for returning it early. The credit should have been more.

Diulas pada Nov 2019

ulasan dari
4,8

Pro: The manager finally fixed the screw up, but it took a while.

Kontra: I rented a sports car, meaning a Dodge Challenger or similar. When I got there, they were going to give me some mid-size 4-door. I told the employee that I paid for a sports car, and he said he knew that, but it didn’t matter because I will take what they give me and they didn’t have any available

Diulas pada Agt 2019

ulasan dari
9,6

Pro: Staff friendly and helpful.

Diulas pada Jul 2019

ulasan dari
7,2

Kontra: Better rate.

Diulas pada Jul 2019

ulasan dari
10,0

Pro: Professional and friendly staff. All my Enterprise rentals have been great

Kontra: Nothing

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Good customer service and easy to use. You

Kontra: Can’t think of anything.

Diulas pada Jun 2019

ulasan dari
10,0

Pro: We reserved a minivan. Young man (Lane?) behind desk was very helpful - offered to bring the minivan around for me, then came back for a different set of keys because first minivan had a greasy window. Second minivan was low mileage (7,000) and very clean. Drp off was very easy.

Diulas pada Mei 2019

ulasan dari
8,0

Pro: The staff was excellent

Kontra: Absolutely nothing

Diulas pada Mei 2019

ulasan dari
7,2

Dirty seat in back

Kontra: The back seat was dirty. It even came off on my pants. Not sure if it was grease or what.

Diulas pada Jan 2018

ulasan dari
10,0

Easy & convenient

Pro: My husband picked it up while I was at work even though we still have different last names. I was able to drive the car too without paying extra. The car was very new and clean!

Diulas pada Sep 2017

ulasan dari
10,0

Pro: Every aspect was great.

Kontra: While they couldn't know this, I find Chrysler product to be horrible cars. Every year the various worst 10 car lists that come out have at least 4 of them on their lists. If they;s stop carrying them r at least assign them only to people who request one that would be great.

Diulas pada Apr 2017

ulasan dari

10,0

Pro: Staff was super nice and helpful

Kontra: Nothing :)

Diulas pada Jul 2020

ulasan dari
10,0

Kontra: I returned the vehicle two days early because of good weather, but I only got about a $10 credit for returning it early. The credit should have been more.

Diulas pada Nov 2019

ulasan dari
9,6

Pro: Staff friendly and helpful.

Diulas pada Jul 2019

ulasan dari
10,0

Pro: Professional and friendly staff. All my Enterprise rentals have been great

Kontra: Nothing

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Good customer service and easy to use. You

Kontra: Can’t think of anything.

Diulas pada Jun 2019

ulasan dari
10,0

Pro: We reserved a minivan. Young man (Lane?) behind desk was very helpful - offered to bring the minivan around for me, then came back for a different set of keys because first minivan had a greasy window. Second minivan was low mileage (7,000) and very clean. Drp off was very easy.

Diulas pada Mei 2019

ulasan dari
10,0

Easy & convenient

Pro: My husband picked it up while I was at work even though we still have different last names. I was able to drive the car too without paying extra. The car was very new and clean!

Diulas pada Sep 2017

ulasan dari
10,0

Pro: Every aspect was great.

Kontra: While they couldn't know this, I find Chrysler product to be horrible cars. Every year the various worst 10 car lists that come out have at least 4 of them on their lists. If they;s stop carrying them r at least assign them only to people who request one that would be great.

Diulas pada Apr 2017

ulasan dari

7,2

Kontra: Better rate.

Diulas pada Jul 2019

ulasan dari
8,0

Pro: The staff was excellent

Kontra: Absolutely nothing

Diulas pada Mei 2019

ulasan dari
7,2

Dirty seat in back

Kontra: The back seat was dirty. It even came off on my pants. Not sure if it was grease or what.

Diulas pada Jan 2018

ulasan dari

4,8

Pro: The manager finally fixed the screw up, but it took a while.

Kontra: I rented a sports car, meaning a Dodge Challenger or similar. When I got there, they were going to give me some mid-size 4-door. I told the employee that I paid for a sports car, and he said he knew that, but it didn’t matter because I will take what they give me and they didn’t have any available

Diulas pada Agt 2019

ulasan dari

Peringkat 2

National

8,9 Hebat (12 ulasan)

1 lokasi di Bandara Grand Rapids Gerald R. Ford Intl

╳

National ulasan

Lokasi sewa mobil

National

Lokasi di Bandara Grand Rapids Gerald R. Ford Intl

5500 44th St Se

+1 844 841 7838

Senin	07:00 - 23:59
Selasa	07:00 - 23:59
Rabu	08:00 - 23:59
Kamis	08:00 - 23:59
Jumat	08:00 - 23:59
Sabtu	08:00 - 23:59
Minggu	07:00 - 23:59

Semua ulasan (National)

ulasan National di Bandara Grand Rapids Gerald R. Ford Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

8,0

Pro: Drop off was easy

Kontra: Pick up took 45 minutes because understaffed at the counter

Diulas pada Jun 2019

ulasan dari
6,8

Pro: Roomy

Kontra: The car stunk of cigarettes, windshield wipers were horrible in the rain and the shuttle staff upon dropoff were rude. The streaking impaired visibility to the point of me pulling over to wait out the storm. Not everyone is from the surrounding area, patient shuttle staff would help.

Diulas pada Jun 2019

ulasan dari
8,0

Nice vehicle

Pro: Rented a mini van for a family trip. Had a dodge caravan which was a nice car, well maintained and comfortable. Good gas mileage considering the size of the vehicle.

Kontra: Limited pick up and drop off staffing. Counter opened late while we waited. Also felt the add on charges brought the price up quite a bit.

Diulas pada Agt 2018

ulasan dari
10,0

Great and fast

Pro: Friendliness and customer service was great

Kontra: Cost but who does?

Diulas pada Jun 2018

ulasan dari
7,2

Good Price - Bad service

Kontra: I ordered a small SUV which wasn't available. National agent gave me a large NEW SUV and LYING said will all the updates it was great on gas mileage. After an hour was already down 1/4 tank. Played with the buttons and found instead of 30mpg the other would have gotten, I was getting 17mpg. I had 700 miles to drive. Called National and was told to go to nearest airport to exchange. Filled up gas outside of airport (1/2 hour out of way) and called to ask where to park to transfer items to new car. National desk rep said they would not exchange. Would end rental and rent me a new car. I would have to pay for BOTH! After a full on rant by me, the rep finally agreed to give me a tank of gas. Never National again!!

Diulas pada Jun 2018

ulasan dari
7,6

Not particularly clean

Pro: Easy pick up and reasonable good rate.

Kontra: Car was not very clean, windows streaked and back exterior filthy. The car was clean inside at least.

Diulas pada Nov 2017

ulasan dari
10,0

As advertised

Pro: Counter was open and car available despite my plane being delayed until after midnight.

Diulas pada Apr 2017

ulasan dari
10,0

Perfect, worry free.

Pro: Car was sporty, clean, and not even broke in with 8k miles. Terrific rental experience.

Diulas pada Jan 2017

ulasan dari
10,0

Pro: Lots of room in this Dodge Journey

Kontra: A little hard to figure out how to work the touch screen for regulating heat, etc.

Diulas pada Jan 2017

ulasan dari
9,6

Pro: Great car, easy pick up and drop off

Kontra: Booster seat rental way over priced

Diulas pada Agt 2016

ulasan dari
8,0

Pro: La caída fue fácil

Kontra: La recogida duró 45 minutos porque no había suficiente personal en el mostrador

Diulas pada Jun 2019

ulasan dari
6,8

Pro: Espacioso

Kontra: El coche se apestaba a cigarrillos, los limpiaparabrisas eran horribles bajo la lluvia y el personal del servicio de transporte al caer fue grosero. La visibilidad deteriorada que se extiende hasta el punto de que me tira para esperar la tormenta. No todo el mundo es de los alrededores, el personal del servicio de transporte de pacientes ayudaría.

Diulas pada Jun 2019

ulasan dari

10,0

Great and fast

Pro: Friendliness and customer service was great

Kontra: Cost but who does?

Diulas pada Jun 2018

ulasan dari
10,0

As advertised

Pro: Counter was open and car available despite my plane being delayed until after midnight.

Diulas pada Apr 2017

ulasan dari
10,0

Perfect, worry free.

Pro: Car was sporty, clean, and not even broke in with 8k miles. Terrific rental experience.

Diulas pada Jan 2017

ulasan dari
10,0

Pro: Lots of room in this Dodge Journey

Kontra: A little hard to figure out how to work the touch screen for regulating heat, etc.

Diulas pada Jan 2017

ulasan dari
9,6

Pro: Great car, easy pick up and drop off

Kontra: Booster seat rental way over priced

Diulas pada Agt 2016

ulasan dari

8,0

Pro: Drop off was easy

Kontra: Pick up took 45 minutes because understaffed at the counter

Diulas pada Jun 2019

ulasan dari
6,8

Pro: Roomy

Kontra: The car stunk of cigarettes, windshield wipers were horrible in the rain and the shuttle staff upon dropoff were rude. The streaking impaired visibility to the point of me pulling over to wait out the storm. Not everyone is from the surrounding area, patient shuttle staff would help.

Diulas pada Jun 2019

ulasan dari
8,0

Nice vehicle

Pro: Rented a mini van for a family trip. Had a dodge caravan which was a nice car, well maintained and comfortable. Good gas mileage considering the size of the vehicle.

Kontra: Limited pick up and drop off staffing. Counter opened late while we waited. Also felt the add on charges brought the price up quite a bit.

Diulas pada Agt 2018

ulasan dari
7,2

Good Price - Bad service

Kontra: I ordered a small SUV which wasn't available. National agent gave me a large NEW SUV and LYING said will all the updates it was great on gas mileage. After an hour was already down 1/4 tank. Played with the buttons and found instead of 30mpg the other would have gotten, I was getting 17mpg. I had 700 miles to drive. Called National and was told to go to nearest airport to exchange. Filled up gas outside of airport (1/2 hour out of way) and called to ask where to park to transfer items to new car. National desk rep said they would not exchange. Would end rental and rent me a new car. I would have to pay for BOTH! After a full on rant by me, the rep finally agreed to give me a tank of gas. Never National again!!

Diulas pada Jun 2018

ulasan dari
7,6

Not particularly clean

Pro: Easy pick up and reasonable good rate.

Kontra: Car was not very clean, windows streaked and back exterior filthy. The car was clean inside at least.

Diulas pada Nov 2017

ulasan dari
8,0

Pro: La caída fue fácil

Kontra: La recogida duró 45 minutos porque no había suficiente personal en el mostrador

Diulas pada Jun 2019

ulasan dari
6,8

Pro: Espacioso

Kontra: El coche se apestaba a cigarrillos, los limpiaparabrisas eran horribles bajo la lluvia y el personal del servicio de transporte al caer fue grosero. La visibilidad deteriorada que se extiende hasta el punto de que me tira para esperar la tormenta. No todo el mundo es de los alrededores, el personal del servicio de transporte de pacientes ayudaría.

Diulas pada Jun 2019

ulasan dari

Peringkat 3

Alamo

8,6 Hebat (80 ulasan)

1 lokasi di Bandara Grand Rapids Gerald R. Ford Intl

╳

Alamo ulasan

Lokasi sewa mobil

Alamo

Lokasi di Bandara Grand Rapids Gerald R. Ford Intl

5500 44th St Se

+1 844 841 7839

Senin	07:00 - 23:59
Selasa	08:00 - 23:59
Rabu	08:00 - 23:59
Kamis	08:00 - 23:59
Jumat	08:00 - 23:59
Sabtu	09:00 - 21:00
Minggu	08:00 - 23:59

Semua ulasan (Alamo)

ulasan Alamo di Bandara Grand Rapids Gerald R. Ford Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

9,6

Pro: The staff at both GRR and MCO were great. The vehicle ran awesome

Kontra: all went well. thank you.

Diulas pada Mar 2020

ulasan dari
9,6

Pro: The drop off was super easy.

Kontra: I think I was fooled into paying that ~$23 for a car with gas. I did not use very much gas at all in the <24hrs that I had the car and the gas prices were so cheap in Michigan. I honestly probably used less than $8 worth of gas. I am from California so I did not know any better, I guess.

Diulas pada Jan 2020

ulasan dari
10,0

Pro: Fairly easy access and drop off. Got a nice car at a reasonable rate and staff was capable and friendly.

Kontra: Only wish drop off access was after passenger drop off area so you would not have to drive around the airport loop after dropping off luggage and other passengers.

Diulas pada Des 2019

ulasan dari
10,0

Pro: Friendly staff

Kontra: Signage

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Free upgrade

Diulas pada Okt 2019

ulasan dari
5,6

Kontra: Sharing the same counter space with another rental company...the other brand had a huge back-lit sign and Alamo had a small square sign placed atop the other sign that you had to know was there to see if you are new to this airport and were looking for the Alamo rental counter.

Diulas pada Sep 2019

ulasan dari
9,6

Kontra: Friendly staff and clear car with easy pickup/drop off

Diulas pada Sep 2019

ulasan dari
4,8

Kontra: The car was dirty and in poor condition.

Diulas pada Agt 2019

ulasan dari
10,0

Pro: Staff was friendly. Drop-off was super-easy

Kontra: I wish there were recycling bins at drop off.

Diulas pada Agt 2019

ulasan dari
8,8

Pro: The Cadillac was all that I hoped it would be.

Kontra: This rental was quite expensive.

Diulas pada Mar 2019

ulasan dari
7,2

Kontra: Smaller suv that gets better mileage. Wanted a RAV4. Ended up with again boat

Diulas pada Mar 2019

ulasan dari
10,0

Super Trip

Pro: Super price and a really nice lmpala. It was only for a one day trip from miching to Florida but a excellent trip.

Diulas pada Nov 2018

ulasan dari

9,6

Pro: The staff at both GRR and MCO were great. The vehicle ran awesome

Kontra: all went well. thank you.

Diulas pada Mar 2020

ulasan dari
9,6

Pro: The drop off was super easy.

Kontra: I think I was fooled into paying that ~$23 for a car with gas. I did not use very much gas at all in the <24hrs that I had the car and the gas prices were so cheap in Michigan. I honestly probably used less than $8 worth of gas. I am from California so I did not know any better, I guess.

Diulas pada Jan 2020

ulasan dari
10,0

Pro: Fairly easy access and drop off. Got a nice car at a reasonable rate and staff was capable and friendly.

Kontra: Only wish drop off access was after passenger drop off area so you would not have to drive around the airport loop after dropping off luggage and other passengers.

Diulas pada Des 2019

ulasan dari
10,0

Pro: Friendly staff

Kontra: Signage

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Free upgrade

Diulas pada Okt 2019

ulasan dari
9,6

Kontra: Friendly staff and clear car with easy pickup/drop off

Diulas pada Sep 2019

ulasan dari
10,0

Pro: Staff was friendly. Drop-off was super-easy

Kontra: I wish there were recycling bins at drop off.

Diulas pada Agt 2019

ulasan dari
8,8

Pro: The Cadillac was all that I hoped it would be.

Kontra: This rental was quite expensive.

Diulas pada Mar 2019

ulasan dari
10,0

Super Trip

Pro: Super price and a really nice lmpala. It was only for a one day trip from miching to Florida but a excellent trip.

Diulas pada Nov 2018

ulasan dari

7,2

Kontra: Smaller suv that gets better mileage. Wanted a RAV4. Ended up with again boat

Diulas pada Mar 2019

ulasan dari

5,6

Kontra: Sharing the same counter space with another rental company...the other brand had a huge back-lit sign and Alamo had a small square sign placed atop the other sign that you had to know was there to see if you are new to this airport and were looking for the Alamo rental counter.

Diulas pada Sep 2019

ulasan dari
4,8

Kontra: The car was dirty and in poor condition.

Diulas pada Agt 2019

ulasan dari

Peringkat 4

Hertz

8,4 Hebat (79 ulasan)

1 lokasi di Bandara Grand Rapids Gerald R. Ford Intl

╳

Hertz ulasan

Lokasi sewa mobil

Hertz

Lokasi di Bandara Grand Rapids Gerald R. Ford Intl

5500 44th Street Se Unit 4

+1 616 233 6353

Senin	08:00 - 23:59
Selasa	08:00 - 23:59
Rabu	08:00 - 23:59
Kamis	08:00 - 23:59
Jumat	08:00 - 23:59
Sabtu	08:00 - 23:30
Minggu	08:00 - 23:59

Semua ulasan (Hertz)

ulasan Hertz di Bandara Grand Rapids Gerald R. Ford Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

8,8

Pro: The impala was very comfortable, quiet and good on gas

Kontra: I thought it was expensive for a 5 day rental

Diulas pada Agt 2018

ulasan dari
4,0

Kontra: I ordered a 7 passenger + 3 bags and when I went to pick up vehicle they did not have that particular vehicle. I had a 7 passenger / 1 bag Tahoe and not Suburban. Very disappointing and an uncomfortable journey. Will not rent through Kayak or Hertz...

Diulas pada Jul 2018

ulasan dari
7,6

An OK substitute

Pro: The minivan fit seven passengers so it worked for our trip but I booked a large SUV which was damaged before our arrival so we were given a minivan in its place.

Kontra: I was surprised at the poor quality of a nearly brand new minivan compared to our personal 2005 Odyssey with over 130k miles. I'd have much rather driven our older minivan. This vehicle worked for our needs but that was about it. Very insecure on curvy roads and cheap materials that I was concerned would break.

Diulas pada Jul 2018

ulasan dari
8,0

Pro: very easy and straightforward to pick up and return rental car was clean

Kontra: the steering of the car we got (nissan versa) was wobbly, like the alignment was off or something

Diulas pada Jul 2018

ulasan dari
8,0

Extra hidden fees

Pro: Car was very nice.

Kontra: Othee charges, such as extra fees, were added that weren’t on the original add. I thought the car was paid for when I booked in line. Not! I was also charged airline fees when I asked if they did airline miles. Too many hidden extra fees if you ask or decline certain items.

Diulas pada Jun 2018

ulasan dari
2,0

ripped off

Kontra: HERTZ at GRR DID NOT HAVE MY RESERVATION> I ENDED UP HAVING TO PAY FOR THIS, and had to PAY AVIS for the car they rented me when HERTZ turned me away.I demand a refund.

Diulas pada Apr 2018

ulasan dari
5,6

Poor and Misleading Service

Kontra: We specifically asked the people at he desk for 4 wheel drive as we were not used to driving in the snow, This is not what we were given despite them agreeing, We found that wheels would slip out even on the driveway. The agent that checked us in was unfriendly when we tried to ask questions, it felt like we was reading off automated answers and was incredibly frustrating. I will be renting wil a different company in the future.

Diulas pada Jan 2018

ulasan dari
2,8

A broken experience

Kontra: 1. The assigned car was very dirty inside. Stains and stickiness everywhere. Floors muddy (it was snowing the day before the pick up). 2. Although i paid for full tank the car I was assigned at the pick-up was 3/4 full 3. Limited alternative clean options so I had to downgrade to a smaller car that was clean enough and available, but did not get refunded. They gave me a 20 USD coupon for my next HERTZ rental. Like I am going to have a next one ?!! Wasted an hour almost from my travel time.

Diulas pada Jan 2018

ulasan dari
4,0

Kontra: Car was very dirty. The windshield washing fluid leaked through the roof in the car when trying to use the rear window cleaning. The car was not cleaned before I received it and had large muddy dog prints on the carpets. The hertz agent didn't seem to care about the issues when I dropped the vehicle off.

Diulas pada Jan 2018

ulasan dari
5,6

I have rented from Hertz in the past. This time the car was really dir

Pro: I have rented from Hertz in the past. This time the car was really dirty inside and out. It was a little bit disappointing but with the freezing cold temperatures I suppose it is what it is.

Kontra: The car was not clean. It was comfortable and I did appreciate that.

Diulas pada Jan 2018

ulasan dari
8,0

Pro: Good customer service.

Diulas pada Des 2017

ulasan dari
6,8

We had to drive two cars back to the airport did to low tire pressure.

Kontra: It was 6 degrees outside and as we drive out the airport twice we the Tire low pressure light came on. Finally the third car was okay. Why don’t they fill tires upon returns???

Diulas pada Des 2017

ulasan dari

8,8

Pro: The impala was very comfortable, quiet and good on gas

Kontra: I thought it was expensive for a 5 day rental

Diulas pada Agt 2018

ulasan dari

7,6

An OK substitute

Pro: The minivan fit seven passengers so it worked for our trip but I booked a large SUV which was damaged before our arrival so we were given a minivan in its place.

Kontra: I was surprised at the poor quality of a nearly brand new minivan compared to our personal 2005 Odyssey with over 130k miles. I'd have much rather driven our older minivan. This vehicle worked for our needs but that was about it. Very insecure on curvy roads and cheap materials that I was concerned would break.

Diulas pada Jul 2018

ulasan dari
8,0

Pro: very easy and straightforward to pick up and return rental car was clean

Kontra: the steering of the car we got (nissan versa) was wobbly, like the alignment was off or something

Diulas pada Jul 2018

ulasan dari
8,0

Extra hidden fees

Pro: Car was very nice.

Kontra: Othee charges, such as extra fees, were added that weren’t on the original add. I thought the car was paid for when I booked in line. Not! I was also charged airline fees when I asked if they did airline miles. Too many hidden extra fees if you ask or decline certain items.

Diulas pada Jun 2018

ulasan dari
8,0

Pro: Good customer service.

Diulas pada Des 2017

ulasan dari
6,8

We had to drive two cars back to the airport did to low tire pressure.

Kontra: It was 6 degrees outside and as we drive out the airport twice we the Tire low pressure light came on. Finally the third car was okay. Why don’t they fill tires upon returns???

Diulas pada Des 2017

ulasan dari

4,0

Kontra: I ordered a 7 passenger + 3 bags and when I went to pick up vehicle they did not have that particular vehicle. I had a 7 passenger / 1 bag Tahoe and not Suburban. Very disappointing and an uncomfortable journey. Will not rent through Kayak or Hertz...

Diulas pada Jul 2018

ulasan dari
2,0

ripped off

Kontra: HERTZ at GRR DID NOT HAVE MY RESERVATION> I ENDED UP HAVING TO PAY FOR THIS, and had to PAY AVIS for the car they rented me when HERTZ turned me away.I demand a refund.

Diulas pada Apr 2018

ulasan dari
5,6

Poor and Misleading Service

Kontra: We specifically asked the people at he desk for 4 wheel drive as we were not used to driving in the snow, This is not what we were given despite them agreeing, We found that wheels would slip out even on the driveway. The agent that checked us in was unfriendly when we tried to ask questions, it felt like we was reading off automated answers and was incredibly frustrating. I will be renting wil a different company in the future.

Diulas pada Jan 2018

ulasan dari
2,8

A broken experience

Kontra: 1. The assigned car was very dirty inside. Stains and stickiness everywhere. Floors muddy (it was snowing the day before the pick up). 2. Although i paid for full tank the car I was assigned at the pick-up was 3/4 full 3. Limited alternative clean options so I had to downgrade to a smaller car that was clean enough and available, but did not get refunded. They gave me a 20 USD coupon for my next HERTZ rental. Like I am going to have a next one ?!! Wasted an hour almost from my travel time.

Diulas pada Jan 2018

ulasan dari
4,0

Kontra: Car was very dirty. The windshield washing fluid leaked through the roof in the car when trying to use the rear window cleaning. The car was not cleaned before I received it and had large muddy dog prints on the carpets. The hertz agent didn't seem to care about the issues when I dropped the vehicle off.

Diulas pada Jan 2018

ulasan dari
5,6

I have rented from Hertz in the past. This time the car was really dir

Pro: I have rented from Hertz in the past. This time the car was really dirty inside and out. It was a little bit disappointing but with the freezing cold temperatures I suppose it is what it is.

Kontra: The car was not clean. It was comfortable and I did appreciate that.

Diulas pada Jan 2018

ulasan dari

Peringkat 5

Budget

8,3 Hebat (73 ulasan)

1 lokasi di Bandara Grand Rapids Gerald R. Ford Intl

╳

Budget ulasan

Lokasi sewa mobil

Budget

Lokasi di Bandara Grand Rapids Gerald R. Ford Intl

5500 44th Street Se Unit 9

+1 616 233 6336

Senin	08:00 - 23:30
Selasa	08:00 - 23:30
Rabu	08:00 - 23:30
Kamis	08:00 - 23:30
Jumat	08:00 - 23:30
Sabtu	08:00 - 23:30
Minggu	08:00 - 23:30

Semua ulasan (Budget)

ulasan Budget di Bandara Grand Rapids Gerald R. Ford Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

6,0

Kontra: Tried to rent a car with high mpg. They gave me a different car with lower mpg.

Diulas pada Sep 2020

ulasan dari
4,4

Pro: Everything besides being charged 216 extra

Kontra: Not being charged extra money for no reason

Diulas pada Mei 2020

ulasan dari
2,0

Pro: the staff was NOT HELPFUL. In fact they told me some untruths....at all locations the insurance for the car was billed to my cc... the same credit card they would not accept.... I am still waiting for a refund

Kontra: The attitude of the Gerald Ford airport ..... you have forever lost a customer of Budget and Avis. I used to rent Avis every week of the year for business.... never again.

Diulas pada Jan 2020

ulasan dari
7,2

Kontra: Car was covered in salt, needed wash

Diulas pada Des 2019

ulasan dari
10,0

Pro: Staff was very friendly and helpful. Pickup and drop off went smoothly

Diulas pada Okt 2019

ulasan dari
4,0

Pro: First car had a flat tire, changed it and took the second car home for the night.Next morning after a an hour of driving check engine light came on. Had to change the car again in Lansing MI Both customer service personnel at Grand Rapids and Lansing were great help they got me back on the road.

Kontra: Mechanical good cars ??

Diulas pada Okt 2019

ulasan dari
9,2

Pro: Everyone helpful and courteous.

Kontra: Budget counter was closed. You were using Avis counter "next door" with only ONE (!) Budget person at the counter...on July 4th weekend. Really? She was very nice, helpful and knowledgeable, but definitely needed back-up.

Diulas pada Jul 2019

ulasan dari
10,0

Quick and easy

Pro: Everyone was super nice. Directions were good. Return was easy.

Diulas pada Nov 2018

ulasan dari
10,0

Altima in GR

Pro: My flight was cancelled and I needed a rental right away. Budget was there for me with a nice clean vehicle and friendly service. The gentleman attendant was very helpful and polite. I was out to the lot in record time and would recommend Budget to my friends and family. Thank you for great service and value. Jean

Kontra: Clean car, fast service, great value.

Diulas pada Sep 2018

ulasan dari
6,8

Pro: Easy drop off

Kontra: Car smelled like cigar/cigarette smoke No-one at budget counter, had to wait at Avis counter

Diulas pada Agt 2018

ulasan dari
10,0

Pro: It was received in seconds and all exactly as represented, It made our day

Diulas pada Jul 2018

ulasan dari
8,4

INFO PLZ

Kontra: They didn't tell us we had to have a credit card. We found out upon arrival after booking with a Debit card. They also did not tell us how to return the vehicle. We had to find out for ourselves which made the drop off more timely than it may have been.

Diulas pada Jul 2018

ulasan dari

10,0

Pro: Staff was very friendly and helpful. Pickup and drop off went smoothly

Diulas pada Okt 2019

ulasan dari
9,2

Pro: Everyone helpful and courteous.

Kontra: Budget counter was closed. You were using Avis counter "next door" with only ONE (!) Budget person at the counter...on July 4th weekend. Really? She was very nice, helpful and knowledgeable, but definitely needed back-up.

Diulas pada Jul 2019

ulasan dari
10,0

Quick and easy

Pro: Everyone was super nice. Directions were good. Return was easy.

Diulas pada Nov 2018

ulasan dari
10,0

Altima in GR

Pro: My flight was cancelled and I needed a rental right away. Budget was there for me with a nice clean vehicle and friendly service. The gentleman attendant was very helpful and polite. I was out to the lot in record time and would recommend Budget to my friends and family. Thank you for great service and value. Jean

Kontra: Clean car, fast service, great value.

Diulas pada Sep 2018

ulasan dari
10,0

Pro: It was received in seconds and all exactly as represented, It made our day

Diulas pada Jul 2018

ulasan dari

7,2

Kontra: Car was covered in salt, needed wash

Diulas pada Des 2019

ulasan dari
6,8

Pro: Easy drop off

Kontra: Car smelled like cigar/cigarette smoke No-one at budget counter, had to wait at Avis counter

Diulas pada Agt 2018

ulasan dari
8,4

INFO PLZ

Kontra: They didn't tell us we had to have a credit card. We found out upon arrival after booking with a Debit card. They also did not tell us how to return the vehicle. We had to find out for ourselves which made the drop off more timely than it may have been.

Diulas pada Jul 2018

ulasan dari

6,0

Kontra: Tried to rent a car with high mpg. They gave me a different car with lower mpg.

Diulas pada Sep 2020

ulasan dari
4,4

Pro: Everything besides being charged 216 extra

Kontra: Not being charged extra money for no reason

Diulas pada Mei 2020

ulasan dari
2,0

Pro: the staff was NOT HELPFUL. In fact they told me some untruths....at all locations the insurance for the car was billed to my cc... the same credit card they would not accept.... I am still waiting for a refund

Kontra: The attitude of the Gerald Ford airport ..... you have forever lost a customer of Budget and Avis. I used to rent Avis every week of the year for business.... never again.

Diulas pada Jan 2020

ulasan dari
4,0

Pro: First car had a flat tire, changed it and took the second car home for the night.Next morning after a an hour of driving check engine light came on. Had to change the car again in Lansing MI Both customer service personnel at Grand Rapids and Lansing were great help they got me back on the road.

Kontra: Mechanical good cars ??

Diulas pada Okt 2019

ulasan dari

Peringkat 6

Avis

8,2 Hebat (38 ulasan)

1 lokasi di Bandara Grand Rapids Gerald R. Ford Intl

╳

Avis ulasan

Lokasi sewa mobil

Avis

Lokasi di Bandara Grand Rapids Gerald R. Ford Intl

5500 44th Street Southeast - Unit 9

+1 616 233 6330

Senin	08:00 - 23:30
Selasa	08:00 - 23:30
Rabu	08:00 - 23:30
Kamis	08:00 - 23:30
Jumat	08:00 - 23:30
Sabtu	08:00 - 23:30
Minggu	08:00 - 23:30

Semua ulasan (Avis)

ulasan Avis di Bandara Grand Rapids Gerald R. Ford Intl

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Pro: The staff was friendly, efficient, and did not try to pressure me to purchase services I did not want or need. His instructions for finding the car wete good.

Kontra: Bevause of Covid19 thete were few customers and many cars in the return area. The signage told me to park in an area already filled, the signs should have been moved. However the one employee in the return area was very busy with many things to accomplish. I got it figured out fine.

Diulas pada Mar 2020

ulasan dari
6,4

Kontra: I reserved a premium vehicle and when I got to the counter they were out of premium vehicle and gave me a vehicle that was below standards So to be better had the vehicle reserved for the customers

Diulas pada Feb 2020

ulasan dari
2,0

Pro: I didn’t like anything about Avis they over charged me acting like they didn’t want to give me money back then got mad and hung up the phone on me

Kontra: Everything

Diulas pada Des 2019

ulasan dari
7,2

Pro: Car was clean, no issues, booking on line was easy

Kontra: Pick up took longer than expected, as the computer systems (or the person behind the desk) seemed to have issues on getting the reservation uploaded. Drop off could have been better, then person at the counter seemed to asked the same questions twice, so not sure he was paying attention.

Diulas pada Des 2019

ulasan dari
6,0

Pro: Car was clean, drop off was normal

Kontra: I got upsold into a GMC Terrain by the guy at the desk... and it’s got a ridiculous gear shift. I should have stuck with what I ordered.

Diulas pada Jul 2019

ulasan dari
5,6

Kontra: They had no cars ready when we arrived .Even though we reserved a car for an earlier pick-up time.There were 8 other customers with the same problem waiting ahead of us.

Diulas pada Agt 2018

ulasan dari
10,0

Davis was A plus

Pro: Service online and in person plus plus plus plus plus

Diulas pada Okt 2017

ulasan dari
10,0

Pro: Rate

Diulas pada Sep 2017

ulasan dari
2,0

Mis-told

Kontra: I was told that I had to purchase the fuel coverage, which was news to me. I've always declined the fuel, bc I fill it up myself all the time. After telling the Agent in Grand Rapids many times I didn't want it, he said I had no choice and when I filled it up to bring my receipt up in returning the CAR, which didn't make sense. When I returned the car in Battle Creek, I told the Agent and she was dumbfounded and said they should have done that in the first place. This was a terrible experience.

Diulas pada Jun 2017

ulasan dari
9,6

Beautiful car

Pro: Easy pick up and drop off. Beautiful car for intermediate... a Chevy Malibu. Ran great, very clean and in great shape.

Diulas pada Des 2016

ulasan dari
10,0

Pro: Friendly helpful staff, great car

Kontra: No complaints

Diulas pada Agt 2016

ulasan dari
7,2

Pro: Car was fine. Clean and in good working order. No complaints.

Kontra: Price was high. Turning in car at Dubuque, Iowa airport was difficult. Drop off lot was recently relocated and not enough information given on where the new location was. No signs in parking lot. No one answered any phone calls. Good thing the airport is small - we just went inside and asked Avis clerk. She was a nice person - said lots of people are having trouble finding the new return location. Is it too complicated to put a sign in the parking lot??

Diulas pada Jul 2016

ulasan dari

10,0

Pro: The staff was friendly, efficient, and did not try to pressure me to purchase services I did not want or need. His instructions for finding the car wete good.

Kontra: Bevause of Covid19 thete were few customers and many cars in the return area. The signage told me to park in an area already filled, the signs should have been moved. However the one employee in the return area was very busy with many things to accomplish. I got it figured out fine.

Diulas pada Mar 2020

ulasan dari
10,0

Davis was A plus

Pro: Service online and in person plus plus plus plus plus

Diulas pada Okt 2017

ulasan dari
10,0

Pro: Rate

Diulas pada Sep 2017

ulasan dari
9,6

Beautiful car

Pro: Easy pick up and drop off. Beautiful car for intermediate... a Chevy Malibu. Ran great, very clean and in great shape.

Diulas pada Des 2016

ulasan dari
10,0

Pro: Friendly helpful staff, great car

Kontra: No complaints

Diulas pada Agt 2016

ulasan dari

7,2

Pro: Car was clean, no issues, booking on line was easy

Kontra: Pick up took longer than expected, as the computer systems (or the person behind the desk) seemed to have issues on getting the reservation uploaded. Drop off could have been better, then person at the counter seemed to asked the same questions twice, so not sure he was paying attention.

Diulas pada Des 2019

ulasan dari
7,2

Pro: Car was fine. Clean and in good working order. No complaints.

Kontra: Price was high. Turning in car at Dubuque, Iowa airport was difficult. Drop off lot was recently relocated and not enough information given on where the new location was. No signs in parking lot. No one answered any phone calls. Good thing the airport is small - we just went inside and asked Avis clerk. She was a nice person - said lots of people are having trouble finding the new return location. Is it too complicated to put a sign in the parking lot??

Diulas pada Jul 2016

ulasan dari

6,4

Kontra: I reserved a premium vehicle and when I got to the counter they were out of premium vehicle and gave me a vehicle that was below standards So to be better had the vehicle reserved for the customers

Diulas pada Feb 2020

ulasan dari
2,0

Pro: I didn’t like anything about Avis they over charged me acting like they didn’t want to give me money back then got mad and hung up the phone on me

Kontra: Everything

Diulas pada Des 2019

ulasan dari
6,0

Pro: Car was clean, drop off was normal

Kontra: I got upsold into a GMC Terrain by the guy at the desk... and it’s got a ridiculous gear shift. I should have stuck with what I ordered.

Diulas pada Jul 2019

ulasan dari
5,6

Kontra: They had no cars ready when we arrived .Even though we reserved a car for an earlier pick-up time.There were 8 other customers with the same problem waiting ahead of us.

Diulas pada Agt 2018

ulasan dari
2,0

Mis-told

Kontra: I was told that I had to purchase the fuel coverage, which was news to me. I've always declined the fuel, bc I fill it up myself all the time. After telling the Agent in Grand Rapids many times I didn't want it, he said I had no choice and when I filled it up to bring my receipt up in returning the CAR, which didn't make sense. When I returned the car in Battle Creek, I told the Agent and she was dumbfounded and said they should have done that in the first place. This was a terrible experience.

Diulas pada Jun 2017

ulasan dari

Peringkat 7

Dollar

7,8 Bagus (52 ulasan)

1 lokasi di Bandara Grand Rapids Gerald R. Ford Intl