Sewa Mobil di Bandara Washington Reagan-National

1 lokasi di Bandara Washington Reagan-National

╳

Alamo ulasan

Lokasi sewa mobil

Alamo

Lokasi di Bandara Washington Reagan-National

Ronald Reagan Wash Natl Airprt

+1 844 648 1608

Senin	05:30 - 23:59
Selasa	05:30 - 23:59
Rabu	05:30 - 23:59
Kamis	05:30 - 23:59
Jumat	05:30 - 23:59
Sabtu	05:30 - 23:59
Minggu	05:30 - 23:59

Semua ulasan (Alamo)

ulasan Alamo di Bandara Washington Reagan-National

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

4,4

Kontra: Car wasn't ready and when produced, car was nearly empty. They listed it as full. Car had lots of mechanical issues, wouldn't start every time.

Diulas pada Jan 2020

ulasan dari
9,2

Kontra: The drop-off could have been better. The people didn't seem very helpful.

Diulas pada Nov 2019

ulasan dari
10,0

Pro: The staff was very friendly and helpful. All signs were easy to follow, which was important since we've never been to Reagan Airport. The car was clean and comfortable. Returning was a breeze.

Kontra: I can't think of anything.

Diulas pada Nov 2019

ulasan dari
7,6

Pro: Staff at the drop-off were slow, they were having a group discussion as I pulled into the drop off lane and pretty much ignored me for a few minutes.

Kontra: The car I rented, a 2019 Hyundai Tuscon, had a very loud annoying rattle coming from somewhere in the back. I found information online that indicates this is a frequent problem with this model and results from a mis-aligned hatch. Hyundai has a Technical Service Bulletin (TSB) to address this issue.

Diulas pada Nov 2019

ulasan dari
10,0

Pro: Great pricing. The staff was nice. Drop off was wasy.

Diulas pada Nov 2019

ulasan dari
6,0

Pro: The truck

Kontra: Cleanliness. There were dirty underwear in the car when I picked it up. The Latham representative also told me I caused a scratch in the hood - absolutely not the case! I realize it is my fault for not noting it on the walk around but it was hard to see in a black truck in a dark parking garage at night. Disappointing.

Diulas pada Okt 2019

ulasan dari
7,6

Pro: Beautiful fall day - long drive - convertible - loud music What's not to like?

Kontra: the interior had some stains - not bird droppings, which with a convertible would have been annoying but not a shock, just some odd white stains in various locations. Not a huge deal but my guests did notice and kid me about them

Diulas pada Okt 2019

ulasan dari
10,0

Pro: The person receiving my car informed me that you were refunding a portion because I brought it back more than 24 hours before it was due.

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Staff was fantastic. They first let me measure the bed of the various pick-up truck options to ensure that it was large enough to fit a queen mattress. They then upgraded me to the larger pick up truck when I realized that the one I booked was too small. The manager on duty was outstanding.

Diulas pada Sep 2019

ulasan dari
9,2

Pro: friendly staff. quick process.

Kontra: the car wash

Diulas pada Sep 2019

ulasan dari
8,8

Pro: Staff was friendly and efficient.

Kontra: The additional fees for insurance over doubled mg bill. It wouldn’t be better to just include them in the pricing.

Diulas pada Sep 2019

ulasan dari
9,6

Kontra: Alamo is the best. They treat customers like family

Diulas pada Sep 2019

ulasan dari

9,2

Kontra: The drop-off could have been better. The people didn't seem very helpful.

Diulas pada Nov 2019

ulasan dari
10,0

Pro: The staff was very friendly and helpful. All signs were easy to follow, which was important since we've never been to Reagan Airport. The car was clean and comfortable. Returning was a breeze.

Kontra: I can't think of anything.

Diulas pada Nov 2019

ulasan dari
10,0

Pro: Great pricing. The staff was nice. Drop off was wasy.

Diulas pada Nov 2019

ulasan dari
10,0

Pro: The person receiving my car informed me that you were refunding a portion because I brought it back more than 24 hours before it was due.

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Staff was fantastic. They first let me measure the bed of the various pick-up truck options to ensure that it was large enough to fit a queen mattress. They then upgraded me to the larger pick up truck when I realized that the one I booked was too small. The manager on duty was outstanding.

Diulas pada Sep 2019

ulasan dari
9,2

Pro: friendly staff. quick process.

Kontra: the car wash

Diulas pada Sep 2019

ulasan dari
8,8

Pro: Staff was friendly and efficient.

Kontra: The additional fees for insurance over doubled mg bill. It wouldn’t be better to just include them in the pricing.

Diulas pada Sep 2019

ulasan dari
9,6

Kontra: Alamo is the best. They treat customers like family

Diulas pada Sep 2019

ulasan dari

7,6

Pro: Staff at the drop-off were slow, they were having a group discussion as I pulled into the drop off lane and pretty much ignored me for a few minutes.

Kontra: The car I rented, a 2019 Hyundai Tuscon, had a very loud annoying rattle coming from somewhere in the back. I found information online that indicates this is a frequent problem with this model and results from a mis-aligned hatch. Hyundai has a Technical Service Bulletin (TSB) to address this issue.

Diulas pada Nov 2019

ulasan dari
7,6

Pro: Beautiful fall day - long drive - convertible - loud music What's not to like?

Kontra: the interior had some stains - not bird droppings, which with a convertible would have been annoying but not a shock, just some odd white stains in various locations. Not a huge deal but my guests did notice and kid me about them

Diulas pada Okt 2019

ulasan dari

4,4

Kontra: Car wasn't ready and when produced, car was nearly empty. They listed it as full. Car had lots of mechanical issues, wouldn't start every time.

Diulas pada Jan 2020

ulasan dari
6,0

Pro: The truck

Kontra: Cleanliness. There were dirty underwear in the car when I picked it up. The Latham representative also told me I caused a scratch in the hood - absolutely not the case! I realize it is my fault for not noting it on the walk around but it was hard to see in a black truck in a dark parking garage at night. Disappointing.

Diulas pada Okt 2019

ulasan dari

Peringkat 2

Enterprise

8,8 Hebat (28 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Enterprise ulasan

Lokasi sewa mobil

Enterprise

Lokasi di Bandara Washington Reagan-National

Ronald Reagan Wash Natl Airprt

+1 844 648 1606

Senin	05:30 - 23:45
Selasa	05:30 - 23:45
Rabu	05:30 - 23:45
Kamis	05:30 - 23:45
Jumat	05:30 - 23:45
Sabtu	05:30 - 23:45
Minggu	05:30 - 23:45

Semua ulasan (Enterprise)

ulasan Enterprise di Bandara Washington Reagan-National

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Outstanding customer service

Pro: Really the whole experience was great, they were very quick at processing me when I went to pick up the car, even though my reservation was only made an hour beforehand. Everyone who worked there was nice and friendly, I interacted with 3/4 employees.

Kontra: The price ends up being more if you don't have insurance and whatnot, about $44/day. So keep that in mind.

Diulas pada Sep 2018

ulasan dari
6,0

Kontra: The style and functions of the car

Diulas pada Apr 2018

ulasan dari
10,0

Great vehicle

Pro: Friendly service, great vehicle

Kontra: Nothing

Diulas pada Apr 2017

ulasan dari
10,0

Always use enterprise

Pro: I always use enterprise when I can - sometimes they are the most affordable, but almost always they are in the same ballpark as the other companies. I seem to have a negative issue any time I rent a car with another company. I've never had any problems with Enterprise.

Diulas pada Jan 2017

ulasan dari
6,8

Their Roadside Assistance is terrible

Pro: pick-up was freindly and convenient

Kontra: Just pray nothing happens. They don't explain things well and their call-in service for roadside assistance is terrible and rude. At least the service provider I was assigned was nice, honest, and accommodating, but the enterprise rep was awful, confusing, and dismissive.

Diulas pada Des 2016

ulasan dari
10,0

Pro: Friendly service!

Diulas pada Nov 2016

ulasan dari
8,4

Great car but overpriced

Pro: The car was great; it was spacious and roomy. We booked an SUV but were given a Ford Fusion. It was more expensive than the SUV, but we were charged the price we were promised at booking, which was really great. We just wish we'd been able to get what we originally reserved--or that we'd been able to book a 4-door sedan at the SUV price (for some reason the SUV is less expensive). But we had plenty of room and the car did what we needed it to do for the week we had it.

Kontra: The only thing we didn't like was that we booked an SUV and were given a sedan. But, since the SUV price we were promised at booking was cheaper than the sedan price, Enterprise honored the price we were given at booking even though they gave us a pricier car. We appreciated that. In order to get the SUV we originally booked, we needed a major credit card. We are a credit-free family, so we didn't have one to offer. Therefore they gave us the size car they could give us without having a major credit card on file. It all worked out fine; just was a bit of a hassle to begin with.

Diulas pada Nov 2016

ulasan dari
8,8

Pro: Attached to the airport - NO shuttle ride !

Kontra: Took a little bit longer than normal for Enterprise - seemed to be a little short staffed

Diulas pada Nov 2016

ulasan dari
10,0

smooth rental!

Pro: good price, easy check out and check in process, great car. thanks!

Kontra: insurance on the spot is expensive

Diulas pada Okt 2016

ulasan dari
4,0

Kontra: They over charge me

Diulas pada Okt 2016

ulasan dari
2,0

Never got our car

Kontra: Rented a pickup truck for a move. Shortly after we arrived, 2 other men arrived also trying to rent pick up trucks. Enterprise had 0 pick up trucks in stock. Left and went to Home Depot.

Diulas pada Agt 2016

ulasan dari
9,2

Pro: The comfort of the vehicle was fantastic. The representative was very helpful.

Kontra: The drop off was a little confusing.

Diulas pada Agt 2016

ulasan dari

10,0

Outstanding customer service

Pro: Really the whole experience was great, they were very quick at processing me when I went to pick up the car, even though my reservation was only made an hour beforehand. Everyone who worked there was nice and friendly, I interacted with 3/4 employees.

Kontra: The price ends up being more if you don't have insurance and whatnot, about $44/day. So keep that in mind.

Diulas pada Sep 2018

ulasan dari
10,0

Great vehicle

Pro: Friendly service, great vehicle

Kontra: Nothing

Diulas pada Apr 2017

ulasan dari
10,0

Always use enterprise

Pro: I always use enterprise when I can - sometimes they are the most affordable, but almost always they are in the same ballpark as the other companies. I seem to have a negative issue any time I rent a car with another company. I've never had any problems with Enterprise.

Diulas pada Jan 2017

ulasan dari
10,0

Pro: Friendly service!

Diulas pada Nov 2016

ulasan dari
8,8

Pro: Attached to the airport - NO shuttle ride !

Kontra: Took a little bit longer than normal for Enterprise - seemed to be a little short staffed

Diulas pada Nov 2016

ulasan dari
10,0

smooth rental!

Pro: good price, easy check out and check in process, great car. thanks!

Kontra: insurance on the spot is expensive

Diulas pada Okt 2016

ulasan dari
9,2

Pro: The comfort of the vehicle was fantastic. The representative was very helpful.

Kontra: The drop off was a little confusing.

Diulas pada Agt 2016

ulasan dari

6,8

Their Roadside Assistance is terrible

Pro: pick-up was freindly and convenient

Kontra: Just pray nothing happens. They don't explain things well and their call-in service for roadside assistance is terrible and rude. At least the service provider I was assigned was nice, honest, and accommodating, but the enterprise rep was awful, confusing, and dismissive.

Diulas pada Des 2016

ulasan dari
8,4

Great car but overpriced

Pro: The car was great; it was spacious and roomy. We booked an SUV but were given a Ford Fusion. It was more expensive than the SUV, but we were charged the price we were promised at booking, which was really great. We just wish we'd been able to get what we originally reserved--or that we'd been able to book a 4-door sedan at the SUV price (for some reason the SUV is less expensive). But we had plenty of room and the car did what we needed it to do for the week we had it.

Kontra: The only thing we didn't like was that we booked an SUV and were given a sedan. But, since the SUV price we were promised at booking was cheaper than the sedan price, Enterprise honored the price we were given at booking even though they gave us a pricier car. We appreciated that. In order to get the SUV we originally booked, we needed a major credit card. We are a credit-free family, so we didn't have one to offer. Therefore they gave us the size car they could give us without having a major credit card on file. It all worked out fine; just was a bit of a hassle to begin with.

Diulas pada Nov 2016

ulasan dari

6,0

Kontra: The style and functions of the car

Diulas pada Apr 2018

ulasan dari
4,0

Kontra: They over charge me

Diulas pada Okt 2016

ulasan dari
2,0

Never got our car

Kontra: Rented a pickup truck for a move. Shortly after we arrived, 2 other men arrived also trying to rent pick up trucks. Enterprise had 0 pick up trucks in stock. Left and went to Home Depot.

Diulas pada Agt 2016

ulasan dari

Peringkat 3

Hertz

7,7 Bagus (139 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Hertz ulasan

Lokasi sewa mobil

Hertz

Lokasi di Bandara Washington Reagan-National

1 Aviation Circle

+1 703 419 6300

Senin	00:00 - 02:30 06:00 - 23:59
Selasa	00:00 - 02:30 06:00 - 23:59
Rabu	00:00 - 02:30 06:00 - 23:59
Kamis	00:00 - 02:30 06:00 - 23:59
Jumat	00:00 - 02:30 06:00 - 23:59
Sabtu	00:00 - 02:30 06:00 - 23:59
Minggu	00:00 - 02:30 06:00 - 23:59

Semua ulasan (Hertz)

ulasan Hertz di Bandara Washington Reagan-National

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

9,6

Pro: Staff was great at DCA, but they NEED a system upgrade. The system almost went down and that would have been disastrous.

Kontra: Update system. It should not be going down

Diulas pada Jan 2020

ulasan dari
5,6

Pro: I picked up a car at DCA Ronald Reagan Airport. The agent was courteous, professional and friendly.

Kontra: the drop off location was at Union Station. Because the drop off time was after hours (closes at 9 pm) no one was around. I was advised to drop the keys in a secure box along with document stating mileage, gas level and mileage at time of drop off. A receipt would be emailed to me the following day. The following day there was no receipt. I called Hertz to find out that the employee who recovered the keys the following morning entered the car as being returned at 6:43 am in the system while the car was dropped off at 11 pm the night before. AS such as was charged extra hours. He also charged me for gas which was already included in my contract and he changed my rate altogether. I was charged more than $300 when my bill should have been less than $100. I contacted Hertz 1 week ago and still waiting to have this resolved. The customer service agent who was nice and professional assured me it would be resolved within 48 hours. Still waiting...

Diulas pada Des 2019

ulasan dari
4,4

Pro: The staff was not prepared or positioned to deal with issues.

Kontra: Very simple disputes charges needed to be handled by the corporate office. Employees at local offices offer no support. Customer satisfaction is an afterthought.

Diulas pada Des 2019

ulasan dari
4,4

Kontra: I prepaid the reservation, setting the pickup and drop-off times at 11:00 am and 3:00 pm. I get to the counter at 10:56 am, and the guy says it will cost me extra because I arrived too early. And he refused to wait 5 minutes, even though nobody else was in line. I dropped it off at 3:30 pm. They said they would charge me extra for being late. Fine. Except instead of 30 minutes late, they said I was over an hour late, because they moved my drop-off time by 40 minutes without telling me. Very poor customer service. Won't be using them again.

Diulas pada Okt 2019

ulasan dari
5,2

Kontra: Charged for Sport Utility only had small car. Told me I would get a refund at the end only gave me a gift card. This does me no good as I never rent cars.

Diulas pada Sep 2019

ulasan dari
6,0

Kontra: Asked if I wanted ez pass option for $6. I told them i needed it. I drove to NY and the pass came up as invalid. I was sure to slide it open. The 2nd toll gate told me that was weird because this was a rental car. I agreed and dug up change. Then hertz sent me a $25.00 bill for a $2.95

Diulas pada Agt 2019

ulasan dari
9,2

Kontra: The Corolla was tight and not a car I would recommend The hertz office was very nice. Efficient and very pleasant

Diulas pada Jul 2019

ulasan dari
2,0

Kontra: Upon the drop-off nobody took care of us because they were very busy, but then I got a $100 expense for gas. Who knows how they calculated that. Very unpleasant surprise.

Diulas pada Jul 2019

ulasan dari
6,4

Kontra: There were no cars ready upon pickup. Sat around for an hour waiting. Manager kept calling my middle name and not my first name which the car was registered under. Then was very rude when I said my first name was Megan and that’s what the registration was under.

Diulas pada Jun 2019

ulasan dari
2,0

Kontra: Was very disappointed with this rental experience. Arrived to counter at 1 am and there was no agent. Desk was supposed to close at 230 am. Spent 1.5 hours on the phone with hertz trying to figure things out and no rep ever arrived. Ended up having to take cabs.

Diulas pada Mei 2019

ulasan dari
4,4

Pro: Cont: the attendant walked away and another attendant started disrespectfully yelling at us repeatedly that the car we were offered was taken. And said all she could give us was a compact or we could wait again. Incredibly rude staff acting like an animal should not be in a customer facing role.

Kontra: Upon arrival for the 9 am reservation vehicle was not ready or available and the agent said we would have to wait 45 minutes for a vehicle or we could take one and pay $50 more per day. That’s not a great resolution. After waiting we were walked to a car by the attendant (mid size which we reserved)

Diulas pada Mei 2019

ulasan dari
7,2

Pro: everyone was extremely friendly and car was basically new.

Kontra: I rented a midsize and zero were available. I was stuff with a compact car

Diulas pada Mei 2019

ulasan dari

9,6

Pro: Staff was great at DCA, but they NEED a system upgrade. The system almost went down and that would have been disastrous.

Kontra: Update system. It should not be going down

Diulas pada Jan 2020

ulasan dari
9,2

Kontra: The Corolla was tight and not a car I would recommend The hertz office was very nice. Efficient and very pleasant

Diulas pada Jul 2019

ulasan dari

7,2

Pro: everyone was extremely friendly and car was basically new.

Kontra: I rented a midsize and zero were available. I was stuff with a compact car

Diulas pada Mei 2019

ulasan dari

5,6

Pro: I picked up a car at DCA Ronald Reagan Airport. The agent was courteous, professional and friendly.

Kontra: the drop off location was at Union Station. Because the drop off time was after hours (closes at 9 pm) no one was around. I was advised to drop the keys in a secure box along with document stating mileage, gas level and mileage at time of drop off. A receipt would be emailed to me the following day. The following day there was no receipt. I called Hertz to find out that the employee who recovered the keys the following morning entered the car as being returned at 6:43 am in the system while the car was dropped off at 11 pm the night before. AS such as was charged extra hours. He also charged me for gas which was already included in my contract and he changed my rate altogether. I was charged more than $300 when my bill should have been less than $100. I contacted Hertz 1 week ago and still waiting to have this resolved. The customer service agent who was nice and professional assured me it would be resolved within 48 hours. Still waiting...

Diulas pada Des 2019

ulasan dari
4,4

Pro: The staff was not prepared or positioned to deal with issues.

Kontra: Very simple disputes charges needed to be handled by the corporate office. Employees at local offices offer no support. Customer satisfaction is an afterthought.

Diulas pada Des 2019

ulasan dari
4,4

Kontra: I prepaid the reservation, setting the pickup and drop-off times at 11:00 am and 3:00 pm. I get to the counter at 10:56 am, and the guy says it will cost me extra because I arrived too early. And he refused to wait 5 minutes, even though nobody else was in line. I dropped it off at 3:30 pm. They said they would charge me extra for being late. Fine. Except instead of 30 minutes late, they said I was over an hour late, because they moved my drop-off time by 40 minutes without telling me. Very poor customer service. Won't be using them again.

Diulas pada Okt 2019

ulasan dari
5,2

Kontra: Charged for Sport Utility only had small car. Told me I would get a refund at the end only gave me a gift card. This does me no good as I never rent cars.

Diulas pada Sep 2019

ulasan dari
6,0

Kontra: Asked if I wanted ez pass option for $6. I told them i needed it. I drove to NY and the pass came up as invalid. I was sure to slide it open. The 2nd toll gate told me that was weird because this was a rental car. I agreed and dug up change. Then hertz sent me a $25.00 bill for a $2.95

Diulas pada Agt 2019

ulasan dari
2,0

Kontra: Upon the drop-off nobody took care of us because they were very busy, but then I got a $100 expense for gas. Who knows how they calculated that. Very unpleasant surprise.

Diulas pada Jul 2019

ulasan dari
6,4

Kontra: There were no cars ready upon pickup. Sat around for an hour waiting. Manager kept calling my middle name and not my first name which the car was registered under. Then was very rude when I said my first name was Megan and that’s what the registration was under.

Diulas pada Jun 2019

ulasan dari
2,0

Kontra: Was very disappointed with this rental experience. Arrived to counter at 1 am and there was no agent. Desk was supposed to close at 230 am. Spent 1.5 hours on the phone with hertz trying to figure things out and no rep ever arrived. Ended up having to take cabs.

Diulas pada Mei 2019

ulasan dari
4,4

Pro: Cont: the attendant walked away and another attendant started disrespectfully yelling at us repeatedly that the car we were offered was taken. And said all she could give us was a compact or we could wait again. Incredibly rude staff acting like an animal should not be in a customer facing role.

Kontra: Upon arrival for the 9 am reservation vehicle was not ready or available and the agent said we would have to wait 45 minutes for a vehicle or we could take one and pay $50 more per day. That’s not a great resolution. After waiting we were walked to a car by the attendant (mid size which we reserved)

Diulas pada Mei 2019

ulasan dari

Peringkat 4

Thrifty

7,5 Bagus (70 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Thrifty ulasan

Lokasi sewa mobil

Thrifty

Lokasi di Bandara Washington Reagan-National

1 Aviation Circle

+1 877 283 0898

Senin	06:00 - 23:59
Selasa	06:00 - 23:59
Rabu	06:00 - 23:59
Kamis	06:00 - 23:59
Jumat	06:00 - 23:59
Sabtu	06:00 - 23:59
Minggu	06:00 - 23:59

Semua ulasan (Thrifty)

ulasan Thrifty di Bandara Washington Reagan-National

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

4,0

Pro: The staff at pickup was rude and dismissive of my concerns. He continuously tried to make me feel guilty about not purchasing insurance and about pre-reserving through a third party. Also, he did not tell me about the $200 security deposit, so I was shocked to see such a high charge on my card.

Kontra: This is the only company I've seen that doesn't honor active duty military by waiving young driver fee. Train your staff to inform the customer about options, not to make them feel guilty about paying less. A lot of work to do, and I won't be using Thrifty in the future.

Diulas pada Feb 2020

ulasan dari
8,8

Pro: Pick up was fast and easy.

Kontra: Drop-off was a pain. I couldn't get a receipt because the "printer was down." I don't like leaving my car without a receipt, not knowing whether an extra charge might be incurred for some damage that was found later.

Diulas pada Jan 2020

ulasan dari
4,4

Pro: The employee at drop off was very professional, polite and helpful.

Kontra: The car was very dirty from outside and smelled horrible inside. Someone had smoked in it.

Diulas pada Jan 2020

ulasan dari
4,8

Pro: Nothing, but I got the car class I reserved.

Kontra: The line was endless. And there was a shortage of cars for most classes, but at least not mine. That said, I still had to stand in an eternal line.

Diulas pada Jan 2020

ulasan dari
9,6

Kontra: The guy at the desk was trying to sell insurance over and over and over....

Diulas pada Jan 2020

ulasan dari
4,8

Pro: Staff handled a hectic situation relatively well.

Kontra: We had to wait 2 hours for our vehicle without any notification of why this was happening, nor given a timeline on when it would be resolved. We had my pregnant sister, her husband and my 3 year old nephew waiting on us.

Diulas pada Jan 2020

ulasan dari
2,0

Kontra: Person who helped me was rude and didn’t explain how the insurance of the car worked.

Diulas pada Des 2019

ulasan dari
6,8

Pro: Decent rates, simple toll charges. Customer Service over the phone was helpful in switching pickup time.

Kontra: Pick up was pretty confusing and difficult. Car felt a bit unclean.

Diulas pada Des 2019

ulasan dari
8,8

Pro: Fast pickup. Easy return. Clean reliable car. What more would you want?

Diulas pada Nov 2019

ulasan dari
7,6

Pro: The price we very good for the type of car

Kontra: The agent was surly and rude

Diulas pada Agt 2019

ulasan dari
6,4

Pro: Easy dr

Kontra: We had to wait an hour to check in and pick up the vehicle. And they charged us an additional $20 fee that was not on our receipt (and we filled up the tank).

Diulas pada Jul 2019

ulasan dari
10,0

Kontra: All went very well!

Diulas pada Jul 2019

ulasan dari

8,8

Pro: Pick up was fast and easy.

Kontra: Drop-off was a pain. I couldn't get a receipt because the "printer was down." I don't like leaving my car without a receipt, not knowing whether an extra charge might be incurred for some damage that was found later.

Diulas pada Jan 2020

ulasan dari
9,6

Kontra: The guy at the desk was trying to sell insurance over and over and over....

Diulas pada Jan 2020

ulasan dari
8,8

Pro: Fast pickup. Easy return. Clean reliable car. What more would you want?

Diulas pada Nov 2019

ulasan dari
10,0

Kontra: All went very well!

Diulas pada Jul 2019

ulasan dari

6,8

Pro: Decent rates, simple toll charges. Customer Service over the phone was helpful in switching pickup time.

Kontra: Pick up was pretty confusing and difficult. Car felt a bit unclean.

Diulas pada Des 2019

ulasan dari
7,6

Pro: The price we very good for the type of car

Kontra: The agent was surly and rude

Diulas pada Agt 2019

ulasan dari

4,0

Pro: The staff at pickup was rude and dismissive of my concerns. He continuously tried to make me feel guilty about not purchasing insurance and about pre-reserving through a third party. Also, he did not tell me about the $200 security deposit, so I was shocked to see such a high charge on my card.

Kontra: This is the only company I've seen that doesn't honor active duty military by waiving young driver fee. Train your staff to inform the customer about options, not to make them feel guilty about paying less. A lot of work to do, and I won't be using Thrifty in the future.

Diulas pada Feb 2020

ulasan dari
4,4

Pro: The employee at drop off was very professional, polite and helpful.

Kontra: The car was very dirty from outside and smelled horrible inside. Someone had smoked in it.

Diulas pada Jan 2020

ulasan dari
4,8

Pro: Nothing, but I got the car class I reserved.

Kontra: The line was endless. And there was a shortage of cars for most classes, but at least not mine. That said, I still had to stand in an eternal line.

Diulas pada Jan 2020

ulasan dari
4,8

Pro: Staff handled a hectic situation relatively well.

Kontra: We had to wait 2 hours for our vehicle without any notification of why this was happening, nor given a timeline on when it would be resolved. We had my pregnant sister, her husband and my 3 year old nephew waiting on us.

Diulas pada Jan 2020

ulasan dari
2,0

Kontra: Person who helped me was rude and didn’t explain how the insurance of the car worked.

Diulas pada Des 2019

ulasan dari
6,4

Pro: Easy dr

Kontra: We had to wait an hour to check in and pick up the vehicle. And they charged us an additional $20 fee that was not on our receipt (and we filled up the tank).

Diulas pada Jul 2019

ulasan dari

Peringkat 5

Avis

7,0 Bagus (56 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Avis ulasan

Lokasi sewa mobil

Avis

Lokasi di Bandara Washington Reagan-National

2500 National Avenue

+1 703 419 5815

Senin	07:00 - 23:59
Selasa	07:00 - 23:59
Rabu	07:00 - 23:59
Kamis	07:00 - 23:59
Jumat	07:00 - 23:59
Sabtu	07:00 - 23:59
Minggu	07:00 - 23:59

Semua ulasan (Avis)

ulasan Avis di Bandara Washington Reagan-National

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Kontra: Not lying about the price

Diulas pada Jan 2020

ulasan dari
5,2

Pro: Staff was friendly

Kontra: Decreases wait times in the line, clean cars and more value in the per day rental price given the add ons

Diulas pada Okt 2019

ulasan dari
6,0

Pro: The agent at the DCA Avis rental was very polite, friendly and helpful. Unfortunately, we were given a vehicle with the cruise control not working and had a 15hour drive to Florida due to airports closures/hurricane Dorian. We tried contacting customer service various times and no one could help

Kontra: Avis should care about their customers and have better service

Diulas pada Sep 2019

ulasan dari
9,2

Kontra: We thought we were renting a 10 passenger van so we would have enough open space to put luggage, instead we got a 12 passenger where we had to lift heavy the luggage for 11 days over the back seat and store it "on" the seat.

Diulas pada Mei 2019

ulasan dari
5,2

Pro: Checkout counter and check-in staff were courteous and efficient. Car was upgraded and fine. Checking staff

Kontra: The entire experience was destroyed by 1) the hour wait in line to get to a desk agent and 2) the discourteous and arrogant staff member that I politely approached about getting more desk agents to service the lined-up customers. I have not used Avis for several years and will NOT use them again.

Diulas pada Mar 2019

ulasan dari
4,0

Did not receive the car I reserved

Pro: Avis counter representative was very friendly and helpful.

Kontra: I reserved an SUV and the only cars available were mid-size. The Corolla I was given was much too small for my height and uncomfortable to drive.

Diulas pada Des 2018

ulasan dari
10,0

Budget car rental both the pick up agent and the drop off agent we’re

Pro: Budget car rental both the pick up agent and the drop off agent were very efficient and friendlyThe car is clean and worked well

Kontra: Everything was good

Diulas pada Des 2018

ulasan dari
4,8

Deceptive Pricing

Kontra: The price I ended up paying was DOUBLE what I was quoted. I felt deliberately deceived.

Diulas pada Agt 2018

ulasan dari
6,0

Kontra: Waiting for cars to become available.

Diulas pada Jul 2018

ulasan dari
2,0

Not a really upgrade!

Pro: None

Kontra: Avis doesn't respect my car selection. They provided a less category vehicle for same money. According with them I it was a upgrade! Not to me.

Diulas pada Mei 2018

ulasan dari
2,4

Kontra: No body knew what they were doing and i wasted 1 hr at the airport

Diulas pada Apr 2018

ulasan dari
6,0

Pro: The car was fine, but four things which were sub-par: 1) Pickup - a line at the counter when there weren't lines at other car rental places. When I inquired about hourly/daily rate if turned in late, the manager started in on some kind of overlapping circles comparison, I think to explain why it is better to book with Avis directly. 2) Fuel level at pickup was 7/8, NOT FULL. 3) Drop-off was backed up and the person handling was just telling people to leave leave keys in car and full contract. That is a bit weird because I would prefer to have something in writing in case there is a problem. No receipt given. I wasn't able to explain that the tank started at 7/8. I left more than that, it had been about 50 miles since fillip and still showing full but I don't want to be charged later.

Kontra: Decent price for the car.

Diulas pada Mar 2018

ulasan dari

9,2

Kontra: We thought we were renting a 10 passenger van so we would have enough open space to put luggage, instead we got a 12 passenger where we had to lift heavy the luggage for 11 days over the back seat and store it "on" the seat.

Diulas pada Mei 2019

ulasan dari
10,0

Budget car rental both the pick up agent and the drop off agent we’re

Pro: Budget car rental both the pick up agent and the drop off agent were very efficient and friendlyThe car is clean and worked well

Kontra: Everything was good

Diulas pada Des 2018

ulasan dari

2,0

Kontra: Not lying about the price

Diulas pada Jan 2020

ulasan dari
5,2

Pro: Staff was friendly

Kontra: Decreases wait times in the line, clean cars and more value in the per day rental price given the add ons

Diulas pada Okt 2019

ulasan dari
6,0

Pro: The agent at the DCA Avis rental was very polite, friendly and helpful. Unfortunately, we were given a vehicle with the cruise control not working and had a 15hour drive to Florida due to airports closures/hurricane Dorian. We tried contacting customer service various times and no one could help

Kontra: Avis should care about their customers and have better service

Diulas pada Sep 2019

ulasan dari
5,2

Pro: Checkout counter and check-in staff were courteous and efficient. Car was upgraded and fine. Checking staff

Kontra: The entire experience was destroyed by 1) the hour wait in line to get to a desk agent and 2) the discourteous and arrogant staff member that I politely approached about getting more desk agents to service the lined-up customers. I have not used Avis for several years and will NOT use them again.

Diulas pada Mar 2019

ulasan dari
4,0

Did not receive the car I reserved

Pro: Avis counter representative was very friendly and helpful.

Kontra: I reserved an SUV and the only cars available were mid-size. The Corolla I was given was much too small for my height and uncomfortable to drive.

Diulas pada Des 2018

ulasan dari
4,8

Deceptive Pricing

Kontra: The price I ended up paying was DOUBLE what I was quoted. I felt deliberately deceived.

Diulas pada Agt 2018

ulasan dari
6,0

Kontra: Waiting for cars to become available.

Diulas pada Jul 2018

ulasan dari
2,0

Not a really upgrade!

Pro: None

Kontra: Avis doesn't respect my car selection. They provided a less category vehicle for same money. According with them I it was a upgrade! Not to me.

Diulas pada Mei 2018

ulasan dari
2,4

Kontra: No body knew what they were doing and i wasted 1 hr at the airport

Diulas pada Apr 2018

ulasan dari
6,0

Pro: The car was fine, but four things which were sub-par: 1) Pickup - a line at the counter when there weren't lines at other car rental places. When I inquired about hourly/daily rate if turned in late, the manager started in on some kind of overlapping circles comparison, I think to explain why it is better to book with Avis directly. 2) Fuel level at pickup was 7/8, NOT FULL. 3) Drop-off was backed up and the person handling was just telling people to leave leave keys in car and full contract. That is a bit weird because I would prefer to have something in writing in case there is a problem. No receipt given. I wasn't able to explain that the tank started at 7/8. I left more than that, it had been about 50 miles since fillip and still showing full but I don't want to be charged later.

Kontra: Decent price for the car.

Diulas pada Mar 2018

ulasan dari

Peringkat 6

Budget

6,6 Bagus (135 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Budget ulasan

Lokasi sewa mobil

Budget

Lokasi di Bandara Washington Reagan-National

2500 National Avenue

+1 703 872 0320

Senin	07:00 - 23:59
Selasa	07:00 - 23:59
Rabu	07:00 - 23:59
Kamis	07:00 - 23:59
Jumat	07:00 - 23:59
Sabtu	07:00 - 23:59
Minggu	07:00 - 23:59

Semua ulasan (Budget)

ulasan Budget di Bandara Washington Reagan-National

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

3,2

Pro: Didn’t need the car no mechanism for a credit of any type...phone agent suggests “just use the car so you won’t lose money “ really thanks for that useless piece of input.

Kontra: Provided a credit .....

Diulas pada Feb 2020

ulasan dari
8,0

Pro: Availability and proce

Kontra: N/a

Diulas pada Feb 2020

ulasan dari
2,8

Pro: Easy pick up and drop off.

Kontra: I just received a letter from the rental car company that I'd be charged $150 for returning the car dirty. The car was dirty when I picked it up and smelled like smoke. I'm sure there's video of me having an extended conversation with the attendant before leaving the garage. The attendant offered me air freshener and claimed that he'd noted in the oapetwork. Next time, I'll use Lyft or Uber. Kayak may want to partner with more reputable companies.

Diulas pada Des 2019

ulasan dari
9,6

Pro: I loved that everything was easy.

Kontra: The gate service could have been better. The man checking me out of the gate got smart with me and I just asked him a few questions while filling out the damage sheet of what I saw. Then upon leaving, either the gate was malfunctioning or the attendance were messing around. The gate first closed on my hood and luckily I wasn’t on the spikes. I looked back and waited for them to open and when they did the gate closed on the top of the car and luckily I didn’t get spiked but it left a long white mark on the top driver side. Thankfully its not serious. The guy behind me was in the same situation but he got spiked and of course he’s mad but his attendant said “It’s your car! It’s your fault!” I am a witness I don’t it was his fault and I hope he’s not charged for it. This was 12/13/19 around 11:00 pm.

Diulas pada Des 2019

ulasan dari
10,0

Pro: Easy check out and check in process.

Kontra: Do a better job of stating the type of car you can end up in

Diulas pada Des 2019

ulasan dari
10,0

Pro: Quick drop off

Kontra: Extremely long line to pick up car

Diulas pada Sep 2019

ulasan dari
6,4

Pro: Had to wait in line for an hour to do pickup

Kontra: Pickup time could have been much shorter

Diulas pada Sep 2019

ulasan dari
8,4

Pro: Staff was great!!

Kontra: I never received the confirmation from Kayak and the car started make noise on the bottom.

Diulas pada Agt 2019

ulasan dari
2,0

Pro: Only one and drop off OK

Kontra: Not to try to screw you at every turn

Diulas pada Agt 2019

ulasan dari
8,8

Kontra: Wait at airport was long. Could have been shorter.

Diulas pada Jul 2019

ulasan dari
5,2

Pro: The suv itself was fine. It had room and was comfortable for the most part.

Kontra: Did not enjoy Budget’s process. No one inspected the vehicle with me. Was handed a contract and told to pick the car at a certain spot. Had to go back to the counter to tell them of a couple of dents on the vehicle. The EZ pass only worked on certain tool lanes. Not happy.

Diulas pada Jul 2019

ulasan dari
5,2

Pro: Some staff seemed friendly

Kontra: Ink on printer machine was practically out I cannot read my receipt. Charging a steep charge to extend rental for 2 hours. I was also charged $70 for gas!!! Drop off is confusing

Diulas pada Jun 2019

ulasan dari

9,6

Pro: I loved that everything was easy.

Kontra: The gate service could have been better. The man checking me out of the gate got smart with me and I just asked him a few questions while filling out the damage sheet of what I saw. Then upon leaving, either the gate was malfunctioning or the attendance were messing around. The gate first closed on my hood and luckily I wasn’t on the spikes. I looked back and waited for them to open and when they did the gate closed on the top of the car and luckily I didn’t get spiked but it left a long white mark on the top driver side. Thankfully its not serious. The guy behind me was in the same situation but he got spiked and of course he’s mad but his attendant said “It’s your car! It’s your fault!” I am a witness I don’t it was his fault and I hope he’s not charged for it. This was 12/13/19 around 11:00 pm.

Diulas pada Des 2019

ulasan dari
10,0

Pro: Easy check out and check in process.

Kontra: Do a better job of stating the type of car you can end up in

Diulas pada Des 2019

ulasan dari
10,0

Pro: Quick drop off

Kontra: Extremely long line to pick up car

Diulas pada Sep 2019

ulasan dari
8,8

Kontra: Wait at airport was long. Could have been shorter.

Diulas pada Jul 2019

ulasan dari

8,0

Pro: Availability and proce

Kontra: N/a

Diulas pada Feb 2020

ulasan dari
8,4

Pro: Staff was great!!

Kontra: I never received the confirmation from Kayak and the car started make noise on the bottom.

Diulas pada Agt 2019

ulasan dari

3,2

Pro: Didn’t need the car no mechanism for a credit of any type...phone agent suggests “just use the car so you won’t lose money “ really thanks for that useless piece of input.

Kontra: Provided a credit .....

Diulas pada Feb 2020

ulasan dari
2,8

Pro: Easy pick up and drop off.

Kontra: I just received a letter from the rental car company that I'd be charged $150 for returning the car dirty. The car was dirty when I picked it up and smelled like smoke. I'm sure there's video of me having an extended conversation with the attendant before leaving the garage. The attendant offered me air freshener and claimed that he'd noted in the oapetwork. Next time, I'll use Lyft or Uber. Kayak may want to partner with more reputable companies.

Diulas pada Des 2019

ulasan dari
6,4

Pro: Had to wait in line for an hour to do pickup

Kontra: Pickup time could have been much shorter

Diulas pada Sep 2019

ulasan dari
2,0

Pro: Only one and drop off OK

Kontra: Not to try to screw you at every turn

Diulas pada Agt 2019

ulasan dari
5,2

Pro: The suv itself was fine. It had room and was comfortable for the most part.

Kontra: Did not enjoy Budget’s process. No one inspected the vehicle with me. Was handed a contract and told to pick the car at a certain spot. Had to go back to the counter to tell them of a couple of dents on the vehicle. The EZ pass only worked on certain tool lanes. Not happy.

Diulas pada Jul 2019

ulasan dari
5,2

Pro: Some staff seemed friendly

Kontra: Ink on printer machine was practically out I cannot read my receipt. Charging a steep charge to extend rental for 2 hours. I was also charged $70 for gas!!! Drop off is confusing

Diulas pada Jun 2019

ulasan dari

Peringkat 7

Dollar

6,5 Bagus (319 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Dollar ulasan

Lokasi sewa mobil

Dollar

Lokasi di Bandara Washington Reagan-National

1 Aviation Circle

+1 866 434 2226

Senin	06:00 - 23:59
Selasa	06:00 - 23:59
Rabu	06:00 - 23:59
Kamis	06:00 - 23:59
Jumat	06:00 - 23:59
Sabtu	06:00 - 23:59
Minggu	06:00 - 23:59

Semua ulasan (Dollar)

ulasan Dollar di Bandara Washington Reagan-National

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

7,2

Kontra: The rental required more money at the counter. I did not like that I prepaid and still paid more.

Diulas pada Jan 2020

ulasan dari
4,0

Kontra: The Bluetooth in my car was faulty; it kept rebooting the audio system every ten seconds. It meant I was unable to listen to the media on my phone consistently, and couldn’t take calls through the car’s speakerphone. Very annoying.

Diulas pada Jan 2020

ulasan dari
5,6

Pro: drop off was a breeze

Kontra: Pick up was very slow and they forgot me while I was siitting there

Diulas pada Jan 2020

ulasan dari
7,2

Pro: Compact size of the vehicle

Kontra: The interior side the windshield and rear windows could have been much cleaner, streaks were seen more while driving at night. Fuel was not at full tank, it was given 7/8 full tank, but I returned it at full tank.

Diulas pada Des 2019

ulasan dari
3,2

Pro: Drop off was easy

Kontra: Pick up was a MESS! I waited for OVER an hour to get my car after checking in with them. And the 2 ladies were seriously RUDE! I would be fired if I spoke to people like they did.

Diulas pada Des 2019

ulasan dari
2,0

Pro: Nothing

Kontra: Counter had closed by the time I arrived (due to delayed flight). I had to find an alternate car rental place that was still open. I would like a refund please.

Diulas pada Sep 2019

ulasan dari
2,0

Kontra: First of all they didn’t have the car I booked online. Got a much smaller SUV. It was dirty from inside and really compact. When I returned it they charged me extra for being 5 min late on top of that they also charged me for a whole day EZ pass rate. They also charged me for ‘refuel change’

Diulas pada Jul 2019

ulasan dari
10,0

Pro: The gentelmen who helped me out at counter was very helpful. And drop-of was easy and fast.

Kontra: Smiling employees

Diulas pada Jul 2019

ulasan dari
2,8

Pro: Nothing.

Kontra: Everything! The car was disgusting and smelled terrible. It had stains on the seats and was very very old. When I asked for a cleaner car, I got the exact same make, model, and color, but this one smelled even worse and had cigarette burns on the seats. Never again will I rent from this place!

Diulas pada Mar 2019

ulasan dari
2,0

Reservation declined/Horrible counter help

Kontra: Horrible attitude of the counter help

Diulas pada Agt 2018

ulasan dari
2,0

Refund please. Now.

Pro: Nothing

Kontra: THEY DIDN’T HAVE ANY CARS. NO EFFORT TO GRT ME MY DEPOSIT BACK EITHER.

Diulas pada Mei 2018

ulasan dari
10,0

Excellent customer service

Pro: From start to finish the customer service was excellent.. a total pleasure. I don't recall his name but the customer service agent was a total gentleman.

Diulas pada Apr 2018

ulasan dari

10,0

Pro: The gentelmen who helped me out at counter was very helpful. And drop-of was easy and fast.

Kontra: Smiling employees

Diulas pada Jul 2019

ulasan dari
10,0

Excellent customer service

Pro: From start to finish the customer service was excellent.. a total pleasure. I don't recall his name but the customer service agent was a total gentleman.

Diulas pada Apr 2018

ulasan dari

7,2

Kontra: The rental required more money at the counter. I did not like that I prepaid and still paid more.

Diulas pada Jan 2020

ulasan dari
7,2

Pro: Compact size of the vehicle

Kontra: The interior side the windshield and rear windows could have been much cleaner, streaks were seen more while driving at night. Fuel was not at full tank, it was given 7/8 full tank, but I returned it at full tank.

Diulas pada Des 2019

ulasan dari

4,0

Kontra: The Bluetooth in my car was faulty; it kept rebooting the audio system every ten seconds. It meant I was unable to listen to the media on my phone consistently, and couldn’t take calls through the car’s speakerphone. Very annoying.

Diulas pada Jan 2020

ulasan dari
5,6

Pro: drop off was a breeze

Kontra: Pick up was very slow and they forgot me while I was siitting there

Diulas pada Jan 2020

ulasan dari
3,2

Pro: Drop off was easy

Kontra: Pick up was a MESS! I waited for OVER an hour to get my car after checking in with them. And the 2 ladies were seriously RUDE! I would be fired if I spoke to people like they did.

Diulas pada Des 2019

ulasan dari
2,0

Pro: Nothing

Kontra: Counter had closed by the time I arrived (due to delayed flight). I had to find an alternate car rental place that was still open. I would like a refund please.

Diulas pada Sep 2019

ulasan dari
2,0

Kontra: First of all they didn’t have the car I booked online. Got a much smaller SUV. It was dirty from inside and really compact. When I returned it they charged me extra for being 5 min late on top of that they also charged me for a whole day EZ pass rate. They also charged me for ‘refuel change’

Diulas pada Jul 2019

ulasan dari
2,8

Pro: Nothing.

Kontra: Everything! The car was disgusting and smelled terrible. It had stains on the seats and was very very old. When I asked for a cleaner car, I got the exact same make, model, and color, but this one smelled even worse and had cigarette burns on the seats. Never again will I rent from this place!

Diulas pada Mar 2019

ulasan dari
2,0

Reservation declined/Horrible counter help

Kontra: Horrible attitude of the counter help

Diulas pada Agt 2018

ulasan dari
2,0

Refund please. Now.

Pro: Nothing

Kontra: THEY DIDN’T HAVE ANY CARS. NO EFFORT TO GRT ME MY DEPOSIT BACK EITHER.

Diulas pada Mei 2018

ulasan dari

Peringkat 8

Payless

6,4 Bagus (86 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Payless ulasan

Lokasi sewa mobil

Payless

Lokasi di Bandara Washington Reagan-National

2500 National Avenue

+1 800 729 5377

Senin	07:00 - 23:59
Selasa	07:00 - 23:59
Rabu	07:00 - 23:59
Kamis	07:00 - 23:59
Jumat	07:00 - 23:59
Sabtu	07:00 - 23:59
Minggu	07:00 - 23:59

Semua ulasan (Payless)

ulasan Payless di Bandara Washington Reagan-National

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

4,0

Pro: Pick up and drop off was very easy.

Kontra: I purchased the economy upgrade and received a bare bones POS Corolla that had been through a major hail storm and was covered in fairly substantial damage. Everywhere I would drive, police would give me hard looks probably because it looked like I was transporting drugs. Since every other rental company is in the terminal, give this Payless a hard pass. I can't believe they would keep a car like that in the fleet without getting repaired.

Diulas pada Nov 2019

ulasan dari
8,0

Pro: Professional and courteous staff. Very easy drop off.

Diulas pada Sep 2019

ulasan dari
2,0

Pro: The car was very very old and beat up

Kontra: new or more clean car

Diulas pada Agt 2019

ulasan dari
10,0

Pro: Pick up was easy and very pleasant. Drop off was a little confusing and staff were less friendly.

Diulas pada Jul 2019

ulasan dari
10,0

Rouge Rental

Pro: Nice car, easy pick up, good value for my money.

Kontra: The airport is a maze.

Diulas pada Jul 2019

ulasan dari
4,4

Pro: The car was fine, drop off was efficient

Kontra: The car seat I ordered never arrived after being told by the employee it would be sent up. After waiting with my infant for 20 mins in 100 deg heat I walked back to ask for help. I was told to get it myself and no one could help me install it. I will never use Payless or any affiliates again!

Diulas pada Jul 2019

ulasan dari
9,6

Pro: Problem free

Diulas pada Mei 2019

ulasan dari
4,4

Kontra: Pick up AND drop off took over an hour each. Extremely slow and incompetent staff. Would not recommend this company.

Diulas pada Apr 2019

ulasan dari
4,0

Pro: Check in was fast, but we were pushed to upgrade our car. I felt that was unnecessary.

Kontra: The car was filthy and smelled like cigarettes. Cost was too much for what we got.

Diulas pada Mar 2019

ulasan dari
5,6

Kontra: Service at DCA is fine. However when I booked the rental the estimate was 337.00. My credit card was charged 581.00. I have called Payless 3 times and still am unable to get an explanation or even an itemized receipt. This is unacceptable.

Diulas pada Feb 2019

ulasan dari
5,2

Pro: The car was nice and clean

Kontra: It was very difficult to find in the DC airport. The signage was very unclear as to how to get to the counter, then also, where to go once you checked in. The return was much easier. I also ended up paying double what I was quoted at because of the insurance on the vehicle.

Diulas pada Feb 2019

ulasan dari
9,6

Pro: Desk agent was very nice and helpful! The location at Regan at the DC airport is super close to the terminal and I got in and out quickly

Kontra: The drop off was just a bit disorganized it seemed but I was still on my way to my flight pretty quickly.

Diulas pada Feb 2019

ulasan dari

10,0

Pro: Pick up was easy and very pleasant. Drop off was a little confusing and staff were less friendly.

Diulas pada Jul 2019

ulasan dari
10,0

Rouge Rental

Pro: Nice car, easy pick up, good value for my money.

Kontra: The airport is a maze.

Diulas pada Jul 2019

ulasan dari
9,6

Pro: Problem free

Diulas pada Mei 2019

ulasan dari
9,6

Pro: Desk agent was very nice and helpful! The location at Regan at the DC airport is super close to the terminal and I got in and out quickly

Kontra: The drop off was just a bit disorganized it seemed but I was still on my way to my flight pretty quickly.

Diulas pada Feb 2019

ulasan dari

8,0

Pro: Professional and courteous staff. Very easy drop off.

Diulas pada Sep 2019

ulasan dari

4,0

Pro: Pick up and drop off was very easy.

Kontra: I purchased the economy upgrade and received a bare bones POS Corolla that had been through a major hail storm and was covered in fairly substantial damage. Everywhere I would drive, police would give me hard looks probably because it looked like I was transporting drugs. Since every other rental company is in the terminal, give this Payless a hard pass. I can't believe they would keep a car like that in the fleet without getting repaired.

Diulas pada Nov 2019

ulasan dari
2,0

Pro: The car was very very old and beat up

Kontra: new or more clean car

Diulas pada Agt 2019

ulasan dari
4,4

Pro: The car was fine, drop off was efficient

Kontra: The car seat I ordered never arrived after being told by the employee it would be sent up. After waiting with my infant for 20 mins in 100 deg heat I walked back to ask for help. I was told to get it myself and no one could help me install it. I will never use Payless or any affiliates again!

Diulas pada Jul 2019

ulasan dari
4,4

Kontra: Pick up AND drop off took over an hour each. Extremely slow and incompetent staff. Would not recommend this company.

Diulas pada Apr 2019

ulasan dari
4,0

Pro: Check in was fast, but we were pushed to upgrade our car. I felt that was unnecessary.

Kontra: The car was filthy and smelled like cigarettes. Cost was too much for what we got.

Diulas pada Mar 2019

ulasan dari
5,6

Kontra: Service at DCA is fine. However when I booked the rental the estimate was 337.00. My credit card was charged 581.00. I have called Payless 3 times and still am unable to get an explanation or even an itemized receipt. This is unacceptable.

Diulas pada Feb 2019

ulasan dari
5,2

Pro: The car was nice and clean

Kontra: It was very difficult to find in the DC airport. The signage was very unclear as to how to get to the counter, then also, where to go once you checked in. The return was much easier. I also ended up paying double what I was quoted at because of the insurance on the vehicle.

Diulas pada Feb 2019

ulasan dari

Peringkat 9

E-Z Rent-A-Car

5,3 Oke (30 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

E-Z Rent-A-Car ulasan

Lokasi sewa mobil

E-Z Rent-A-Car

Lokasi di Bandara Washington Reagan-National

2600 Jefferson Davis HWY

+1 703 838 1666

Senin	00:00 - 00:30 05:30 - 23:59
Selasa	00:00 - 00:30 05:30 - 23:59
Rabu	00:00 - 00:30 05:30 - 23:59
Kamis	00:00 - 00:30 05:30 - 23:59
Jumat	00:00 - 00:30 05:30 - 23:59
Sabtu	00:00 - 00:30 05:30 - 23:59
Minggu	00:00 - 00:30 05:30 - 23:59

Semua ulasan (E-Z Rent-A-Car)

ulasan E-Z Rent-A-Car di Bandara Washington Reagan-National

Ulasan barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Kontra: notify whether it's cancelable or not

Diulas pada Sep 2019

ulasan dari
7,6

Kontra: The car smelled like body odor

Diulas pada Mei 2019

ulasan dari
7,6

A little awkward on the pick up

Pro: Car was nice and clean. People were nice

Kontra: Awkward meeting point for off airport pickup. Pretty slow process vs some of the name brands

Diulas pada Sep 2018

ulasan dari
3,2

one of the worst car rental experiences I've had

Pro: The car was pretty clean and drove decently. There were no major dents or scratches.

Kontra: Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.

Diulas pada Mar 2018

ulasan dari
2,0

They closed early and stranded us at the airport

Kontra: Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.

Diulas pada Feb 2018

ulasan dari
2,0

Pro: Nothing, EZ rental seems like a scam did not pick up rental

Kontra: They do not properly inform customers and try to add hidden charges.

Diulas pada Feb 2018

ulasan dari
2,0

Missing Car

Pro: When I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.

Diulas pada Feb 2018

ulasan dari
10,0

Quick and easy

Pro: The vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.

Diulas pada Feb 2018

ulasan dari
6,0

Would pay extra at a competitor next time

Pro: We received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.

Diulas pada Feb 2018

ulasan dari
8,8

Pro: I liked the price. There was only 2 other people in line when I went to go pick it up. The process was quick and easy. Drop off was quick.

Kontra: I found orange peels and a fake nail in the seat. Location is a little out of the way, but the price and ease made it worth it.

Diulas pada Jan 2018

ulasan dari
4,0

Not at DCA!

Kontra: You had to take a shuttle from DCA and they weren't answering their phone when we tried to call to figure out how to get the shuttle.

Diulas pada Jan 2018

ulasan dari
3,6

Rude staff, dirty car

Pro: Quick pick up and drop off, also cheap price.

Kontra: The agent was rude and the car was dirty upon pick up. It seems as if it wasn't washed and the interior had a lot of mud smears. You get what you pay for.

Diulas pada Jan 2018

ulasan dari

10,0

Quick and easy

Pro: The vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.

Diulas pada Feb 2018

ulasan dari
8,8

Pro: I liked the price. There was only 2 other people in line when I went to go pick it up. The process was quick and easy. Drop off was quick.

Kontra: I found orange peels and a fake nail in the seat. Location is a little out of the way, but the price and ease made it worth it.

Diulas pada Jan 2018

ulasan dari

7,6

Kontra: The car smelled like body odor

Diulas pada Mei 2019

ulasan dari
7,6

A little awkward on the pick up

Pro: Car was nice and clean. People were nice

Kontra: Awkward meeting point for off airport pickup. Pretty slow process vs some of the name brands

Diulas pada Sep 2018

ulasan dari

2,0

Kontra: notify whether it's cancelable or not

Diulas pada Sep 2019

ulasan dari
3,2

one of the worst car rental experiences I've had

Pro: The car was pretty clean and drove decently. There were no major dents or scratches.

Kontra: Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.

Diulas pada Mar 2018

ulasan dari
2,0

They closed early and stranded us at the airport

Kontra: Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.

Diulas pada Feb 2018

ulasan dari
2,0

Pro: Nothing, EZ rental seems like a scam did not pick up rental

Kontra: They do not properly inform customers and try to add hidden charges.

Diulas pada Feb 2018

ulasan dari
2,0

Missing Car

Pro: When I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.

Diulas pada Feb 2018

ulasan dari
6,0

Would pay extra at a competitor next time

Pro: We received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.

Diulas pada Feb 2018

ulasan dari
4,0

Not at DCA!

Kontra: You had to take a shuttle from DCA and they weren't answering their phone when we tried to call to figure out how to get the shuttle.

Diulas pada Jan 2018

ulasan dari
3,6

Rude staff, dirty car

Pro: Quick pick up and drop off, also cheap price.

Kontra: The agent was rude and the car was dirty upon pick up. It seems as if it wasn't washed and the interior had a lot of mud smears. You get what you pay for.

Diulas pada Jan 2018

ulasan dari

Sunnycars

2 lokasi di Bandara Washington Reagan-National

╳

Lokasi sewa mobil

Sunnycars

Lokasi di Bandara Washington Reagan-National

1 Aviation Circle

2500 National Avenue Garage A

Advance Car And Truck Rental

1 lokasi di Bandara Washington Reagan-National

╳

Lokasi sewa mobil

Advance Car And Truck Rental

Lokasi di Bandara Washington Reagan-National

2600 Jefferson Davis Hwy, Arlington

+1 703 838 1666

Easirent

1 lokasi di Bandara Washington Reagan-National

╳

Lokasi sewa mobil

Easirent

Lokasi di Bandara Washington Reagan-National

Ronald Reagan Washington National Airport

Senin	00:01 - 23:59
Selasa	00:01 - 23:59
Rabu	00:01 - 23:59
Kamis	00:01 - 23:59
Jumat	00:01 - 23:59
Sabtu	00:01 - 23:59
Minggu

Europcar

1 lokasi di Bandara Washington Reagan-National

╳

Lokasi sewa mobil

Europcar

Lokasi di Bandara Washington Reagan-National

Please Go To The Advantage Counter

+1 703 838 1666

keddy by Europcar

1 lokasi di Bandara Washington Reagan-National

╳

Lokasi sewa mobil

keddy by Europcar

Lokasi di Bandara Washington Reagan-National

2600 Jefferson Davis Hwy, Washington Reagan Airport

+1 703 838 1666

National

1 lokasi di Bandara Washington Reagan-National

╳

Lokasi sewa mobil

National

Lokasi di Bandara Washington Reagan-National

Ronald Reagan Wash Natl Airprt

+1 844 648 1607

Senin	05:30 - 23:59
Selasa	05:30 - 23:59
Rabu	05:30 - 23:59
Kamis	05:30 - 23:59
Jumat	05:30 - 23:59
Sabtu	05:30 - 23:59
Minggu	05:30 - 23:59

Rent-A-Wreck

1 lokasi di Bandara Washington Reagan-National