Sewa Mobil di Bandara Washington Reagan-National

1 lokasi di Bandara Washington Reagan-National

╳

National ulasan

Lokasi sewa mobil

National

Lokasi di Bandara Washington Reagan-National

Ronald Reagan Wash Natl Airprt

+1 844 648 1607

Semua ulasan (National)

ulasan National di Bandara Washington Reagan-National

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Pro: The calculation at the end was wrong. The person at national fixed it on the spot.

Diulas pada Apr 2019

ulasan dari
10,0

Very nice car

Pro: Got a luxury coupe so that was a very pleasant surprise. Fast ride and felt just right for our vacation.

Kontra: When I was first choosing a ride, I was told the car had apple CarPlay, but it in fact did not have that so putting on my navigation was a bit difficult at first but we made it work. I got the 2018 q60 3.0t awd.

Diulas pada Des 2018

ulasan dari
10,0

Perfect

Pro: They had my car ready with no delays. Car was perfect

Diulas pada Nov 2017

ulasan dari
10,0

Excellent value on short notice

Pro: We were able to find a large.SUV at the last minute for our trip at a great rate that also included insurance.

Diulas pada Agt 2016

ulasan dari
10,0

Très belle voiture

Pro: Nous avons eu un coupé de luxe pour une très agréable surprise. Une promenade rapide et nous nous sommes sentis juste à côté pour nos vacances.

Kontra: Quand j'ai d'abord choisi un tour, on m'a dit que la voiture avait de la pomme CarPlay, mais en fait, cela n'a pas eu que si mettre sur ma navigation était un peu difficile au début, mais nous l'avons fait fonctionner. J'ai obtenu le modèle 2018 q60 3.0t awd.

Diulas pada Des 2018

ulasan dari
10,0

Parfait

Pro: Voiture prête sans retard et parfaite

Diulas pada Nov 2017

ulasan dari

10,0

Pro: The calculation at the end was wrong. The person at national fixed it on the spot.

Diulas pada Apr 2019

ulasan dari
10,0

Very nice car

Pro: Got a luxury coupe so that was a very pleasant surprise. Fast ride and felt just right for our vacation.

Kontra: When I was first choosing a ride, I was told the car had apple CarPlay, but it in fact did not have that so putting on my navigation was a bit difficult at first but we made it work. I got the 2018 q60 3.0t awd.

Diulas pada Des 2018

ulasan dari
10,0

Perfect

Pro: They had my car ready with no delays. Car was perfect

Diulas pada Nov 2017

ulasan dari
10,0

Excellent value on short notice

Pro: We were able to find a large.SUV at the last minute for our trip at a great rate that also included insurance.

Diulas pada Agt 2016

ulasan dari
10,0

Très belle voiture

Pro: Nous avons eu un coupé de luxe pour une très agréable surprise. Une promenade rapide et nous nous sommes sentis juste à côté pour nos vacances.

Kontra: Quand j'ai d'abord choisi un tour, on m'a dit que la voiture avait de la pomme CarPlay, mais en fait, cela n'a pas eu que si mettre sur ma navigation était un peu difficile au début, mais nous l'avons fait fonctionner. J'ai obtenu le modèle 2018 q60 3.0t awd.

Diulas pada Des 2018

ulasan dari
10,0

Parfait

Pro: Voiture prête sans retard et parfaite

Diulas pada Nov 2017

ulasan dari

Peringkat 2

Alamo

8,8 Hebat (515 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Alamo ulasan

Lokasi sewa mobil

Alamo

Lokasi di Bandara Washington Reagan-National

Ronald Reagan Wash Natl Airprt

+1 844 648 1608

Semua ulasan (Alamo)

ulasan Alamo di Bandara Washington Reagan-National

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

7,6

Pro: Beautiful fall day - long drive - convertible - loud music What's not to like?

Kontra: the interior had some stains - not bird droppings, which with a convertible would have been annoying but not a shock, just some odd white stains in various locations. Not a huge deal but my guests did notice and kid me about them

Diulas pada Okt 2019

ulasan dari
10,0

Pro: The person receiving my car informed me that you were refunding a portion because I brought it back more than 24 hours before it was due.

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Staff was fantastic. They first let me measure the bed of the various pick-up truck options to ensure that it was large enough to fit a queen mattress. They then upgraded me to the larger pick up truck when I realized that the one I booked was too small. The manager on duty was outstanding.

Diulas pada Sep 2019

ulasan dari
9,2

Pro: friendly staff. quick process.

Kontra: the car wash

Diulas pada Sep 2019

ulasan dari
8,8

Pro: Staff was friendly and efficient.

Kontra: The additional fees for insurance over doubled mg bill. It wouldn’t be better to just include them in the pricing.

Diulas pada Sep 2019

ulasan dari
9,6

Kontra: Alamo is the best. They treat customers like family

Diulas pada Sep 2019

ulasan dari
9,6

Pro: Felix at the front desk w/Alamo @ Dulles was awesome.

Kontra: The vehicle was not clean inside.

Diulas pada Agt 2019

ulasan dari
5,6

Pro: The staff was good. Pick up and drop off was easy.

Kontra: They did not have a mini van that I had reserved. It seemed like the was the norm. The suv I was given instead was likely just returned because it was dirty and still had trast in it from the last renters.

Diulas pada Agt 2019

ulasan dari
4,4

Pro: The drop-off was fast. The guy giving us the car in Washington was kind.

Kontra: I was tricked into buying an expensive insurance. I was not told about on the internet. I had to enter all information one more time, after I had entered it on the internet.

Diulas pada Agt 2019

ulasan dari
10,0

Pro: The gentlemen at the Regan airport behind the desk at 12:30am was a gem. He helped us in everyway possible and we had a wonderful vacation because of him

Diulas pada Jul 2019

ulasan dari
8,4

Pro: Pick-up was quick as was drop-off. I had a choice of vehicles and the vehicle spec provided was better than I had expected.

Kontra: My only issue was with the pickup location. Following the DCA airport signage just dumps you on the 3rd floor of a parking garage. You have to wander through a sea of cars and then down a floor to check in. I ended up having to ask someone where to go.

Diulas pada Jun 2019

ulasan dari
8,4

Pro: Very friendly and helpful staff. Checking out and returning we’re super efficient.

Kontra: Car was not clean. Food crumbs on front console.

Diulas pada Mei 2019

ulasan dari

10,0

Pro: The person receiving my car informed me that you were refunding a portion because I brought it back more than 24 hours before it was due.

Diulas pada Okt 2019

ulasan dari
10,0

Pro: Staff was fantastic. They first let me measure the bed of the various pick-up truck options to ensure that it was large enough to fit a queen mattress. They then upgraded me to the larger pick up truck when I realized that the one I booked was too small. The manager on duty was outstanding.

Diulas pada Sep 2019

ulasan dari
9,2

Pro: friendly staff. quick process.

Kontra: the car wash

Diulas pada Sep 2019

ulasan dari
8,8

Pro: Staff was friendly and efficient.

Kontra: The additional fees for insurance over doubled mg bill. It wouldn’t be better to just include them in the pricing.

Diulas pada Sep 2019

ulasan dari
9,6

Kontra: Alamo is the best. They treat customers like family

Diulas pada Sep 2019

ulasan dari
9,6

Pro: Felix at the front desk w/Alamo @ Dulles was awesome.

Kontra: The vehicle was not clean inside.

Diulas pada Agt 2019

ulasan dari
10,0

Pro: The gentlemen at the Regan airport behind the desk at 12:30am was a gem. He helped us in everyway possible and we had a wonderful vacation because of him

Diulas pada Jul 2019

ulasan dari

7,6

Pro: Beautiful fall day - long drive - convertible - loud music What's not to like?

Kontra: the interior had some stains - not bird droppings, which with a convertible would have been annoying but not a shock, just some odd white stains in various locations. Not a huge deal but my guests did notice and kid me about them

Diulas pada Okt 2019

ulasan dari
8,4

Pro: Pick-up was quick as was drop-off. I had a choice of vehicles and the vehicle spec provided was better than I had expected.

Kontra: My only issue was with the pickup location. Following the DCA airport signage just dumps you on the 3rd floor of a parking garage. You have to wander through a sea of cars and then down a floor to check in. I ended up having to ask someone where to go.

Diulas pada Jun 2019

ulasan dari
8,4

Pro: Very friendly and helpful staff. Checking out and returning we’re super efficient.

Kontra: Car was not clean. Food crumbs on front console.

Diulas pada Mei 2019

ulasan dari

5,6

Pro: The staff was good. Pick up and drop off was easy.

Kontra: They did not have a mini van that I had reserved. It seemed like the was the norm. The suv I was given instead was likely just returned because it was dirty and still had trast in it from the last renters.

Diulas pada Agt 2019

ulasan dari
4,4

Pro: The drop-off was fast. The guy giving us the car in Washington was kind.

Kontra: I was tricked into buying an expensive insurance. I was not told about on the internet. I had to enter all information one more time, after I had entered it on the internet.

Diulas pada Agt 2019

ulasan dari

Peringkat 3

Enterprise

8,8 Hebat (28 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Enterprise ulasan

Lokasi sewa mobil

Enterprise

Lokasi di Bandara Washington Reagan-National

Ronald Reagan Wash Natl Airprt

+1 844 648 1606

Semua ulasan (Enterprise)

ulasan Enterprise di Bandara Washington Reagan-National

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Outstanding customer service

Pro: Really the whole experience was great, they were very quick at processing me when I went to pick up the car, even though my reservation was only made an hour beforehand. Everyone who worked there was nice and friendly, I interacted with 3/4 employees.

Kontra: The price ends up being more if you don't have insurance and whatnot, about $44/day. So keep that in mind.

Diulas pada Sep 2018

ulasan dari
6,0

Kontra: The style and functions of the car

Diulas pada Apr 2018

ulasan dari
10,0

Great vehicle

Pro: Friendly service, great vehicle

Kontra: Nothing

Diulas pada Apr 2017

ulasan dari
10,0

Always use enterprise

Pro: I always use enterprise when I can - sometimes they are the most affordable, but almost always they are in the same ballpark as the other companies. I seem to have a negative issue any time I rent a car with another company. I've never had any problems with Enterprise.

Diulas pada Jan 2017

ulasan dari
6,8

Their Roadside Assistance is terrible

Pro: pick-up was freindly and convenient

Kontra: Just pray nothing happens. They don't explain things well and their call-in service for roadside assistance is terrible and rude. At least the service provider I was assigned was nice, honest, and accommodating, but the enterprise rep was awful, confusing, and dismissive.

Diulas pada Des 2016

ulasan dari
10,0

Pro: Friendly service!

Diulas pada Nov 2016

ulasan dari
8,4

Great car but overpriced

Pro: The car was great; it was spacious and roomy. We booked an SUV but were given a Ford Fusion. It was more expensive than the SUV, but we were charged the price we were promised at booking, which was really great. We just wish we'd been able to get what we originally reserved--or that we'd been able to book a 4-door sedan at the SUV price (for some reason the SUV is less expensive). But we had plenty of room and the car did what we needed it to do for the week we had it.

Kontra: The only thing we didn't like was that we booked an SUV and were given a sedan. But, since the SUV price we were promised at booking was cheaper than the sedan price, Enterprise honored the price we were given at booking even though they gave us a pricier car. We appreciated that. In order to get the SUV we originally booked, we needed a major credit card. We are a credit-free family, so we didn't have one to offer. Therefore they gave us the size car they could give us without having a major credit card on file. It all worked out fine; just was a bit of a hassle to begin with.

Diulas pada Nov 2016

ulasan dari
8,8

Pro: Attached to the airport - NO shuttle ride !

Kontra: Took a little bit longer than normal for Enterprise - seemed to be a little short staffed

Diulas pada Nov 2016

ulasan dari
10,0

smooth rental!

Pro: good price, easy check out and check in process, great car. thanks!

Kontra: insurance on the spot is expensive

Diulas pada Okt 2016

ulasan dari
4,0

Kontra: They over charge me

Diulas pada Okt 2016

ulasan dari
2,0

Never got our car

Kontra: Rented a pickup truck for a move. Shortly after we arrived, 2 other men arrived also trying to rent pick up trucks. Enterprise had 0 pick up trucks in stock. Left and went to Home Depot.

Diulas pada Agt 2016

ulasan dari
9,2

Pro: The comfort of the vehicle was fantastic. The representative was very helpful.

Kontra: The drop off was a little confusing.

Diulas pada Agt 2016

ulasan dari

10,0

Outstanding customer service

Pro: Really the whole experience was great, they were very quick at processing me when I went to pick up the car, even though my reservation was only made an hour beforehand. Everyone who worked there was nice and friendly, I interacted with 3/4 employees.

Kontra: The price ends up being more if you don't have insurance and whatnot, about $44/day. So keep that in mind.

Diulas pada Sep 2018

ulasan dari
10,0

Great vehicle

Pro: Friendly service, great vehicle

Kontra: Nothing

Diulas pada Apr 2017

ulasan dari
10,0

Always use enterprise

Pro: I always use enterprise when I can - sometimes they are the most affordable, but almost always they are in the same ballpark as the other companies. I seem to have a negative issue any time I rent a car with another company. I've never had any problems with Enterprise.

Diulas pada Jan 2017

ulasan dari
10,0

Pro: Friendly service!

Diulas pada Nov 2016

ulasan dari
8,8

Pro: Attached to the airport - NO shuttle ride !

Kontra: Took a little bit longer than normal for Enterprise - seemed to be a little short staffed

Diulas pada Nov 2016

ulasan dari
10,0

smooth rental!

Pro: good price, easy check out and check in process, great car. thanks!

Kontra: insurance on the spot is expensive

Diulas pada Okt 2016

ulasan dari
9,2

Pro: The comfort of the vehicle was fantastic. The representative was very helpful.

Kontra: The drop off was a little confusing.

Diulas pada Agt 2016

ulasan dari

6,8

Their Roadside Assistance is terrible

Pro: pick-up was freindly and convenient

Kontra: Just pray nothing happens. They don't explain things well and their call-in service for roadside assistance is terrible and rude. At least the service provider I was assigned was nice, honest, and accommodating, but the enterprise rep was awful, confusing, and dismissive.

Diulas pada Des 2016

ulasan dari
8,4

Great car but overpriced

Pro: The car was great; it was spacious and roomy. We booked an SUV but were given a Ford Fusion. It was more expensive than the SUV, but we were charged the price we were promised at booking, which was really great. We just wish we'd been able to get what we originally reserved--or that we'd been able to book a 4-door sedan at the SUV price (for some reason the SUV is less expensive). But we had plenty of room and the car did what we needed it to do for the week we had it.

Kontra: The only thing we didn't like was that we booked an SUV and were given a sedan. But, since the SUV price we were promised at booking was cheaper than the sedan price, Enterprise honored the price we were given at booking even though they gave us a pricier car. We appreciated that. In order to get the SUV we originally booked, we needed a major credit card. We are a credit-free family, so we didn't have one to offer. Therefore they gave us the size car they could give us without having a major credit card on file. It all worked out fine; just was a bit of a hassle to begin with.

Diulas pada Nov 2016

ulasan dari

6,0

Kontra: The style and functions of the car

Diulas pada Apr 2018

ulasan dari
4,0

Kontra: They over charge me

Diulas pada Okt 2016

ulasan dari
2,0

Never got our car

Kontra: Rented a pickup truck for a move. Shortly after we arrived, 2 other men arrived also trying to rent pick up trucks. Enterprise had 0 pick up trucks in stock. Left and went to Home Depot.

Diulas pada Agt 2016

ulasan dari

Peringkat 4

Hertz

7,7 Bagus (136 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Hertz ulasan

Lokasi sewa mobil

Hertz

Lokasi di Bandara Washington Reagan-National

1 Aviation Circle

+1 703 419 6300

Semua ulasan (Hertz)

ulasan Hertz di Bandara Washington Reagan-National

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

4,4

Kontra: I prepaid the reservation, setting the pickup and drop-off times at 11:00 am and 3:00 pm. I get to the counter at 10:56 am, and the guy says it will cost me extra because I arrived too early. And he refused to wait 5 minutes, even though nobody else was in line. I dropped it off at 3:30 pm. They said they would charge me extra for being late. Fine. Except instead of 30 minutes late, they said I was over an hour late, because they moved my drop-off time by 40 minutes without telling me. Very poor customer service. Won't be using them again.

Diulas pada Okt 2019

ulasan dari
5,2

Kontra: Charged for Sport Utility only had small car. Told me I would get a refund at the end only gave me a gift card. This does me no good as I never rent cars.

Diulas pada Sep 2019

ulasan dari
6,0

Kontra: Asked if I wanted ez pass option for $6. I told them i needed it. I drove to NY and the pass came up as invalid. I was sure to slide it open. The 2nd toll gate told me that was weird because this was a rental car. I agreed and dug up change. Then hertz sent me a $25.00 bill for a $2.95

Diulas pada Agt 2019

ulasan dari
9,2

Kontra: The Corolla was tight and not a car I would recommend The hertz office was very nice. Efficient and very pleasant

Diulas pada Jul 2019

ulasan dari
2,0

Kontra: Upon the drop-off nobody took care of us because they were very busy, but then I got a $100 expense for gas. Who knows how they calculated that. Very unpleasant surprise.

Diulas pada Jul 2019

ulasan dari
6,4

Kontra: There were no cars ready upon pickup. Sat around for an hour waiting. Manager kept calling my middle name and not my first name which the car was registered under. Then was very rude when I said my first name was Megan and that’s what the registration was under.

Diulas pada Jun 2019

ulasan dari
2,0

Kontra: Was very disappointed with this rental experience. Arrived to counter at 1 am and there was no agent. Desk was supposed to close at 230 am. Spent 1.5 hours on the phone with hertz trying to figure things out and no rep ever arrived. Ended up having to take cabs.

Diulas pada Mei 2019

ulasan dari
4,4

Pro: Cont: the attendant walked away and another attendant started disrespectfully yelling at us repeatedly that the car we were offered was taken. And said all she could give us was a compact or we could wait again. Incredibly rude staff acting like an animal should not be in a customer facing role.

Kontra: Upon arrival for the 9 am reservation vehicle was not ready or available and the agent said we would have to wait 45 minutes for a vehicle or we could take one and pay $50 more per day. That’s not a great resolution. After waiting we were walked to a car by the attendant (mid size which we reserved)

Diulas pada Mei 2019

ulasan dari
7,2

Pro: everyone was extremely friendly and car was basically new.

Kontra: I rented a midsize and zero were available. I was stuff with a compact car

Diulas pada Mei 2019

ulasan dari
3,6

Pro: Staff didn’t provide me the car i booked .. gave me a car which was much small , i am not sure if it was in the same category, but still charged me the same price.

Kontra: No transparency... so many adhoc charges i am not aware of and still the hold on my credit card is yet to be released.

Diulas pada Feb 2019

ulasan dari
10,0

Pro: All employees were courteous, friendly, and helpful

Diulas pada Okt 2018

ulasan dari
10,0

Pro: Discount for State Farm Virtual car check in Easy to get car and leave

Diulas pada Okt 2018

ulasan dari

9,2

Kontra: The Corolla was tight and not a car I would recommend The hertz office was very nice. Efficient and very pleasant

Diulas pada Jul 2019

ulasan dari
10,0

Pro: All employees were courteous, friendly, and helpful

Diulas pada Okt 2018

ulasan dari
10,0

Pro: Discount for State Farm Virtual car check in Easy to get car and leave

Diulas pada Okt 2018

ulasan dari

7,2

Pro: everyone was extremely friendly and car was basically new.

Kontra: I rented a midsize and zero were available. I was stuff with a compact car

Diulas pada Mei 2019

ulasan dari

4,4

Kontra: I prepaid the reservation, setting the pickup and drop-off times at 11:00 am and 3:00 pm. I get to the counter at 10:56 am, and the guy says it will cost me extra because I arrived too early. And he refused to wait 5 minutes, even though nobody else was in line. I dropped it off at 3:30 pm. They said they would charge me extra for being late. Fine. Except instead of 30 minutes late, they said I was over an hour late, because they moved my drop-off time by 40 minutes without telling me. Very poor customer service. Won't be using them again.

Diulas pada Okt 2019

ulasan dari
5,2

Kontra: Charged for Sport Utility only had small car. Told me I would get a refund at the end only gave me a gift card. This does me no good as I never rent cars.

Diulas pada Sep 2019

ulasan dari
6,0

Kontra: Asked if I wanted ez pass option for $6. I told them i needed it. I drove to NY and the pass came up as invalid. I was sure to slide it open. The 2nd toll gate told me that was weird because this was a rental car. I agreed and dug up change. Then hertz sent me a $25.00 bill for a $2.95

Diulas pada Agt 2019

ulasan dari
2,0

Kontra: Upon the drop-off nobody took care of us because they were very busy, but then I got a $100 expense for gas. Who knows how they calculated that. Very unpleasant surprise.

Diulas pada Jul 2019

ulasan dari
6,4

Kontra: There were no cars ready upon pickup. Sat around for an hour waiting. Manager kept calling my middle name and not my first name which the car was registered under. Then was very rude when I said my first name was Megan and that’s what the registration was under.

Diulas pada Jun 2019

ulasan dari
2,0

Kontra: Was very disappointed with this rental experience. Arrived to counter at 1 am and there was no agent. Desk was supposed to close at 230 am. Spent 1.5 hours on the phone with hertz trying to figure things out and no rep ever arrived. Ended up having to take cabs.

Diulas pada Mei 2019

ulasan dari
4,4

Pro: Cont: the attendant walked away and another attendant started disrespectfully yelling at us repeatedly that the car we were offered was taken. And said all she could give us was a compact or we could wait again. Incredibly rude staff acting like an animal should not be in a customer facing role.

Kontra: Upon arrival for the 9 am reservation vehicle was not ready or available and the agent said we would have to wait 45 minutes for a vehicle or we could take one and pay $50 more per day. That’s not a great resolution. After waiting we were walked to a car by the attendant (mid size which we reserved)

Diulas pada Mei 2019

ulasan dari
3,6

Pro: Staff didn’t provide me the car i booked .. gave me a car which was much small , i am not sure if it was in the same category, but still charged me the same price.

Kontra: No transparency... so many adhoc charges i am not aware of and still the hold on my credit card is yet to be released.

Diulas pada Feb 2019

ulasan dari

Peringkat 5

Thrifty

7,6 Bagus (59 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Thrifty ulasan

Lokasi sewa mobil

Thrifty

Lokasi di Bandara Washington Reagan-National

1 Aviation Circle

+1 877 283 0898

Semua ulasan (Thrifty)

ulasan Thrifty di Bandara Washington Reagan-National

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

7,6

Pro: The price we very good for the type of car

Kontra: The agent was surly and rude

Diulas pada Agt 2019

ulasan dari
6,4

Pro: Easy dr

Kontra: We had to wait an hour to check in and pick up the vehicle. And they charged us an additional $20 fee that was not on our receipt (and we filled up the tank).

Diulas pada Jul 2019

ulasan dari
10,0

Kontra: All went very well!

Diulas pada Jul 2019

ulasan dari
4,0

Pro: It was a nice smooth ride, the car itself was wonderful. It was made in 2018 so it was brand new, and it had a nice plug-and-play system for my iPhone.

Kontra: There were SOOOO many fees. As someone who doesn't own a car, I had to buy liability insurance, and on top of that, there were so many surcharges and fees it more than doubled the price I saw on KAYA k. I've never rented a car before so I didn't know this, but it's insane.

Diulas pada Jun 2019

ulasan dari
2,4

Pro: Nothing.

Kontra: Almost the entire experience. Never renting from Thrifty again.

Diulas pada Apr 2019

ulasan dari
6,4

Pro: At check-out, the staff could not locate my reservation and had a difficult time checking me out with the same rate I reserved. The car was great, fuel efficient and a perfect size, and the drop off was seamless and easy, and staff very helpful.

Kontra: Check out process

Diulas pada Apr 2019

ulasan dari
9,2

Pro: Agent’s kind service

Kontra: A brand new car with too basic options

Diulas pada Mar 2019

ulasan dari
2,0

Kontra: I hate surveys

Diulas pada Nov 2018

ulasan dari
6,0

Problems

Kontra: The inside of the windshield was not cleaned well. That became a safety issue as I had to drive into the sun gong west on I 66 out of DC in the evening. Also, I was told I wouldn't need a transponder for tolls, but signs on the highway said it is tolled. Maybe that is just the fast lane. But if I get fined I'm going to be mad.

Diulas pada Okt 2018

ulasan dari
4,8

Bait and Switch

Pro: Technology to allow me to connect with a representative when no one was manning the customer service counter.

Kontra: No one was manning the customer service counter. The remote representative couldn't help because the car that we reserved wasn't available. The counter rep seemed to know that that kind of vehicle (Jeep Wrangler) wasn't usually available and that they just swapped it for a standard size car. The whole situation took probably 40 minutes, way too long.

Diulas pada Sep 2018

ulasan dari
10,0

Superlative drop off service

Pro: Super drop off service- At national airport, Mr. Randy was kind enough to drop us off at the departures lane with our rental car. This is the first time I’ve seen such a level of service at a rental company. Then came in very handy as we had a lot of luggage to move. I’m impressed.

Diulas pada Sep 2018

ulasan dari
2,0

They had no cars available...

Pro: Nothing

Kontra: They had no cars available and there could not honour our booking. This resulted in us not being able to reach our hotel for the night.

Diulas pada Agt 2018

ulasan dari

10,0

Kontra: All went very well!

Diulas pada Jul 2019

ulasan dari
9,2

Pro: Agent’s kind service

Kontra: A brand new car with too basic options

Diulas pada Mar 2019

ulasan dari
10,0

Superlative drop off service

Pro: Super drop off service- At national airport, Mr. Randy was kind enough to drop us off at the departures lane with our rental car. This is the first time I’ve seen such a level of service at a rental company. Then came in very handy as we had a lot of luggage to move. I’m impressed.

Diulas pada Sep 2018

ulasan dari

7,6

Pro: The price we very good for the type of car

Kontra: The agent was surly and rude

Diulas pada Agt 2019

ulasan dari

6,4

Pro: Easy dr

Kontra: We had to wait an hour to check in and pick up the vehicle. And they charged us an additional $20 fee that was not on our receipt (and we filled up the tank).

Diulas pada Jul 2019

ulasan dari
4,0

Pro: It was a nice smooth ride, the car itself was wonderful. It was made in 2018 so it was brand new, and it had a nice plug-and-play system for my iPhone.

Kontra: There were SOOOO many fees. As someone who doesn't own a car, I had to buy liability insurance, and on top of that, there were so many surcharges and fees it more than doubled the price I saw on KAYA k. I've never rented a car before so I didn't know this, but it's insane.

Diulas pada Jun 2019

ulasan dari
2,4

Pro: Nothing.

Kontra: Almost the entire experience. Never renting from Thrifty again.

Diulas pada Apr 2019

ulasan dari
6,4

Pro: At check-out, the staff could not locate my reservation and had a difficult time checking me out with the same rate I reserved. The car was great, fuel efficient and a perfect size, and the drop off was seamless and easy, and staff very helpful.

Kontra: Check out process

Diulas pada Apr 2019

ulasan dari
2,0

Kontra: I hate surveys

Diulas pada Nov 2018

ulasan dari
6,0

Problems

Kontra: The inside of the windshield was not cleaned well. That became a safety issue as I had to drive into the sun gong west on I 66 out of DC in the evening. Also, I was told I wouldn't need a transponder for tolls, but signs on the highway said it is tolled. Maybe that is just the fast lane. But if I get fined I'm going to be mad.

Diulas pada Okt 2018

ulasan dari
4,8

Bait and Switch

Pro: Technology to allow me to connect with a representative when no one was manning the customer service counter.

Kontra: No one was manning the customer service counter. The remote representative couldn't help because the car that we reserved wasn't available. The counter rep seemed to know that that kind of vehicle (Jeep Wrangler) wasn't usually available and that they just swapped it for a standard size car. The whole situation took probably 40 minutes, way too long.

Diulas pada Sep 2018

ulasan dari
2,0

They had no cars available...

Pro: Nothing

Kontra: They had no cars available and there could not honour our booking. This resulted in us not being able to reach our hotel for the night.

Diulas pada Agt 2018

ulasan dari

Peringkat 6

Avis

7,0 Bagus (54 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Avis ulasan

Lokasi sewa mobil

Avis

Lokasi di Bandara Washington Reagan-National

2500 National Avenue

+1 703 419 5815

Semua ulasan (Avis)

ulasan Avis di Bandara Washington Reagan-National

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

5,2

Pro: Staff was friendly

Kontra: Decreases wait times in the line, clean cars and more value in the per day rental price given the add ons

Diulas pada Okt 2019

ulasan dari
6,0

Pro: The agent at the DCA Avis rental was very polite, friendly and helpful. Unfortunately, we were given a vehicle with the cruise control not working and had a 15hour drive to Florida due to airports closures/hurricane Dorian. We tried contacting customer service various times and no one could help

Kontra: Avis should care about their customers and have better service

Diulas pada Sep 2019

ulasan dari
9,2

Kontra: We thought we were renting a 10 passenger van so we would have enough open space to put luggage, instead we got a 12 passenger where we had to lift heavy the luggage for 11 days over the back seat and store it "on" the seat.

Diulas pada Mei 2019

ulasan dari
5,2

Pro: Checkout counter and check-in staff were courteous and efficient. Car was upgraded and fine. Checking staff

Kontra: The entire experience was destroyed by 1) the hour wait in line to get to a desk agent and 2) the discourteous and arrogant staff member that I politely approached about getting more desk agents to service the lined-up customers. I have not used Avis for several years and will NOT use them again.

Diulas pada Mar 2019

ulasan dari
4,0

Did not receive the car I reserved

Pro: Avis counter representative was very friendly and helpful.

Kontra: I reserved an SUV and the only cars available were mid-size. The Corolla I was given was much too small for my height and uncomfortable to drive.

Diulas pada Des 2018

ulasan dari
10,0

Budget car rental both the pick up agent and the drop off agent we’re

Pro: Budget car rental both the pick up agent and the drop off agent were very efficient and friendlyThe car is clean and worked well

Kontra: Everything was good

Diulas pada Des 2018

ulasan dari
4,8

Deceptive Pricing

Kontra: The price I ended up paying was DOUBLE what I was quoted. I felt deliberately deceived.

Diulas pada Agt 2018

ulasan dari
6,0

Kontra: Waiting for cars to become available.

Diulas pada Jul 2018

ulasan dari
2,0

Not a really upgrade!

Pro: None

Kontra: Avis doesn't respect my car selection. They provided a less category vehicle for same money. According with them I it was a upgrade! Not to me.

Diulas pada Mei 2018

ulasan dari
2,4

Kontra: No body knew what they were doing and i wasted 1 hr at the airport

Diulas pada Apr 2018

ulasan dari
6,0

Pro: The car was fine, but four things which were sub-par: 1) Pickup - a line at the counter when there weren't lines at other car rental places. When I inquired about hourly/daily rate if turned in late, the manager started in on some kind of overlapping circles comparison, I think to explain why it is better to book with Avis directly. 2) Fuel level at pickup was 7/8, NOT FULL. 3) Drop-off was backed up and the person handling was just telling people to leave leave keys in car and full contract. That is a bit weird because I would prefer to have something in writing in case there is a problem. No receipt given. I wasn't able to explain that the tank started at 7/8. I left more than that, it had been about 50 miles since fillip and still showing full but I don't want to be charged later.

Kontra: Decent price for the car.

Diulas pada Mar 2018

ulasan dari
10,0

Pro: All went well.

Kontra: Difficult to understand the lady at the dropoff at Reagan airport.

Diulas pada Jan 2018

ulasan dari

9,2

Kontra: We thought we were renting a 10 passenger van so we would have enough open space to put luggage, instead we got a 12 passenger where we had to lift heavy the luggage for 11 days over the back seat and store it "on" the seat.

Diulas pada Mei 2019

ulasan dari
10,0

Budget car rental both the pick up agent and the drop off agent we’re

Pro: Budget car rental both the pick up agent and the drop off agent were very efficient and friendlyThe car is clean and worked well

Kontra: Everything was good

Diulas pada Des 2018

ulasan dari
10,0

Pro: All went well.

Kontra: Difficult to understand the lady at the dropoff at Reagan airport.

Diulas pada Jan 2018

ulasan dari

5,2

Pro: Staff was friendly

Kontra: Decreases wait times in the line, clean cars and more value in the per day rental price given the add ons

Diulas pada Okt 2019

ulasan dari
6,0

Pro: The agent at the DCA Avis rental was very polite, friendly and helpful. Unfortunately, we were given a vehicle with the cruise control not working and had a 15hour drive to Florida due to airports closures/hurricane Dorian. We tried contacting customer service various times and no one could help

Kontra: Avis should care about their customers and have better service

Diulas pada Sep 2019

ulasan dari
5,2

Pro: Checkout counter and check-in staff were courteous and efficient. Car was upgraded and fine. Checking staff

Kontra: The entire experience was destroyed by 1) the hour wait in line to get to a desk agent and 2) the discourteous and arrogant staff member that I politely approached about getting more desk agents to service the lined-up customers. I have not used Avis for several years and will NOT use them again.

Diulas pada Mar 2019

ulasan dari
4,0

Did not receive the car I reserved

Pro: Avis counter representative was very friendly and helpful.

Kontra: I reserved an SUV and the only cars available were mid-size. The Corolla I was given was much too small for my height and uncomfortable to drive.

Diulas pada Des 2018

ulasan dari
4,8

Deceptive Pricing

Kontra: The price I ended up paying was DOUBLE what I was quoted. I felt deliberately deceived.

Diulas pada Agt 2018

ulasan dari
6,0

Kontra: Waiting for cars to become available.

Diulas pada Jul 2018

ulasan dari
2,0

Not a really upgrade!

Pro: None

Kontra: Avis doesn't respect my car selection. They provided a less category vehicle for same money. According with them I it was a upgrade! Not to me.

Diulas pada Mei 2018

ulasan dari
2,4

Kontra: No body knew what they were doing and i wasted 1 hr at the airport

Diulas pada Apr 2018

ulasan dari
6,0

Pro: The car was fine, but four things which were sub-par: 1) Pickup - a line at the counter when there weren't lines at other car rental places. When I inquired about hourly/daily rate if turned in late, the manager started in on some kind of overlapping circles comparison, I think to explain why it is better to book with Avis directly. 2) Fuel level at pickup was 7/8, NOT FULL. 3) Drop-off was backed up and the person handling was just telling people to leave leave keys in car and full contract. That is a bit weird because I would prefer to have something in writing in case there is a problem. No receipt given. I wasn't able to explain that the tank started at 7/8. I left more than that, it had been about 50 miles since fillip and still showing full but I don't want to be charged later.

Kontra: Decent price for the car.

Diulas pada Mar 2018

ulasan dari

Peringkat 7

Budget

6,6 Bagus (126 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Budget ulasan

Lokasi sewa mobil

Budget

Lokasi di Bandara Washington Reagan-National

2500 National Avenue

+1 703 872 0320

Semua ulasan (Budget)

ulasan Budget di Bandara Washington Reagan-National

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

10,0

Pro: Quick drop off

Kontra: Extremely long line to pick up car

Diulas pada Sep 2019

ulasan dari
6,4

Pro: Had to wait in line for an hour to do pickup

Kontra: Pickup time could have been much shorter

Diulas pada Sep 2019

ulasan dari
8,4

Pro: Staff was great!!

Kontra: I never received the confirmation from Kayak and the car started make noise on the bottom.

Diulas pada Agt 2019

ulasan dari
2,0

Pro: Only one and drop off OK

Kontra: Not to try to screw you at every turn

Diulas pada Agt 2019

ulasan dari
8,8

Kontra: Wait at airport was long. Could have been shorter.

Diulas pada Jul 2019

ulasan dari
5,2

Pro: The suv itself was fine. It had room and was comfortable for the most part.

Kontra: Did not enjoy Budget’s process. No one inspected the vehicle with me. Was handed a contract and told to pick the car at a certain spot. Had to go back to the counter to tell them of a couple of dents on the vehicle. The EZ pass only worked on certain tool lanes. Not happy.

Diulas pada Jul 2019

ulasan dari
5,2

Pro: Some staff seemed friendly

Kontra: Ink on printer machine was practically out I cannot read my receipt. Charging a steep charge to extend rental for 2 hours. I was also charged $70 for gas!!! Drop off is confusing

Diulas pada Jun 2019

ulasan dari
10,0

Pro: Friendly staff, fast and easy- took less than 5 min

Diulas pada Jun 2019

ulasan dari
6,8

Kontra: Lady at the check out counter was extremely unhelpful. She refused to show us other options which were available within our rental class despite other cars available. Despite having three children in tow she neglected to tell us they have a 29 minute grace period during drop off as we waited before

Diulas pada Mar 2019

ulasan dari
7,6

Pro: Staff was nice but walked around parking garage for a long time trying to locate rental area

Diulas pada Mar 2019

ulasan dari
3,6

Pro: Staff person assisting with our reservation was the worst!!! She was rude and unhelpful. Finally, the staff person guided us to the wrong car.

Kontra: We were not provided a vehicle comperable to our reservation and for what we paid.

Diulas pada Mar 2019

ulasan dari
4,8

Pro: The car was clean and new.

Kontra: We were charged twice for insurance once online and again at desk. We paid nearly double the price we were told from reservation on your website, staff was unfriendly at the pick up (we asked questions about charge and the person was impatient). Drop off was unfriendly. Won’t use again.

Diulas pada Mar 2019

ulasan dari

10,0

Pro: Quick drop off

Kontra: Extremely long line to pick up car

Diulas pada Sep 2019

ulasan dari
8,8

Kontra: Wait at airport was long. Could have been shorter.

Diulas pada Jul 2019

ulasan dari
10,0

Pro: Friendly staff, fast and easy- took less than 5 min

Diulas pada Jun 2019

ulasan dari

8,4

Pro: Staff was great!!

Kontra: I never received the confirmation from Kayak and the car started make noise on the bottom.

Diulas pada Agt 2019

ulasan dari
6,8

Kontra: Lady at the check out counter was extremely unhelpful. She refused to show us other options which were available within our rental class despite other cars available. Despite having three children in tow she neglected to tell us they have a 29 minute grace period during drop off as we waited before

Diulas pada Mar 2019

ulasan dari
7,6

Pro: Staff was nice but walked around parking garage for a long time trying to locate rental area

Diulas pada Mar 2019

ulasan dari

6,4

Pro: Had to wait in line for an hour to do pickup

Kontra: Pickup time could have been much shorter

Diulas pada Sep 2019

ulasan dari
2,0

Pro: Only one and drop off OK

Kontra: Not to try to screw you at every turn

Diulas pada Agt 2019

ulasan dari
5,2

Pro: The suv itself was fine. It had room and was comfortable for the most part.

Kontra: Did not enjoy Budget’s process. No one inspected the vehicle with me. Was handed a contract and told to pick the car at a certain spot. Had to go back to the counter to tell them of a couple of dents on the vehicle. The EZ pass only worked on certain tool lanes. Not happy.

Diulas pada Jul 2019

ulasan dari
5,2

Pro: Some staff seemed friendly

Kontra: Ink on printer machine was practically out I cannot read my receipt. Charging a steep charge to extend rental for 2 hours. I was also charged $70 for gas!!! Drop off is confusing

Diulas pada Jun 2019

ulasan dari
3,6

Pro: Staff person assisting with our reservation was the worst!!! She was rude and unhelpful. Finally, the staff person guided us to the wrong car.

Kontra: We were not provided a vehicle comperable to our reservation and for what we paid.

Diulas pada Mar 2019

ulasan dari
4,8

Pro: The car was clean and new.

Kontra: We were charged twice for insurance once online and again at desk. We paid nearly double the price we were told from reservation on your website, staff was unfriendly at the pick up (we asked questions about charge and the person was impatient). Drop off was unfriendly. Won’t use again.

Diulas pada Mar 2019

ulasan dari

Peringkat 8

Dollar

6,5 Bagus (311 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Dollar ulasan

Lokasi sewa mobil

Dollar

Lokasi di Bandara Washington Reagan-National

1 Aviation Circle

+1 866 434 2226

Semua ulasan (Dollar)

ulasan Dollar di Bandara Washington Reagan-National

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Pro: Nothing

Kontra: Counter had closed by the time I arrived (due to delayed flight). I had to find an alternate car rental place that was still open. I would like a refund please.

Diulas pada Sep 2019

ulasan dari
2,0

Kontra: First of all they didn’t have the car I booked online. Got a much smaller SUV. It was dirty from inside and really compact. When I returned it they charged me extra for being 5 min late on top of that they also charged me for a whole day EZ pass rate. They also charged me for ‘refuel change’

Diulas pada Jul 2019

ulasan dari
10,0

Pro: The gentelmen who helped me out at counter was very helpful. And drop-of was easy and fast.

Kontra: Smiling employees

Diulas pada Jul 2019

ulasan dari
2,8

Pro: Nothing.

Kontra: Everything! The car was disgusting and smelled terrible. It had stains on the seats and was very very old. When I asked for a cleaner car, I got the exact same make, model, and color, but this one smelled even worse and had cigarette burns on the seats. Never again will I rent from this place!

Diulas pada Mar 2019

ulasan dari
2,0

Reservation declined/Horrible counter help

Kontra: Horrible attitude of the counter help

Diulas pada Agt 2018

ulasan dari
2,0

Refund please. Now.

Pro: Nothing

Kontra: THEY DIDN’T HAVE ANY CARS. NO EFFORT TO GRT ME MY DEPOSIT BACK EITHER.

Diulas pada Mei 2018

ulasan dari
10,0

Excellent customer service

Pro: From start to finish the customer service was excellent.. a total pleasure. I don't recall his name but the customer service agent was a total gentleman.

Diulas pada Apr 2018

ulasan dari
5,2

Bait and Switch on the true cost of a rental

Pro: The car was large and seemed to get decent gas mileage. It was relatively close to DC and was ready for us on time.

Kontra: Dollar tried to triple the cost of our rental with extra fees, insurance, and taxes. None of which were mentioned at the time of reservation. We ended up having to downsize our vehicle in size and quality to be able to afford our trip. Even with downsizing, our trip costs came to twice our estimated amount. I would not rent with this company again. Their deceiving price points should be reported to a consumer protection agency.

Diulas pada Jan 2018

ulasan dari
5,2

Dirty!!!

Kontra: Orange juice in cup holder when i picked up the car...got all over my phone....and I had picked the Cleanest car in the lot! Go figure! These people do not believe in washing cars...

Diulas pada Jan 2018

ulasan dari
2,0

Hidden Fees Galore!

Pro: Car was fine, but tons of hidden fees.

Kontra: They charged me $50 for required insurance. I was so pissed off.

Diulas pada Jan 2018

ulasan dari
6,0

Kontra: Man at counter told us local gas prices were more than they actually were. We would have gassed it up ourselves, had we been given accurate info.

Diulas pada Jul 2017

ulasan dari
7,2

Long wait

Pro: Car was great, very clean and reliable.

Kontra: The line to pick up the car at DCA was over an hour long, and there was only one person working the counter. It didn't appear that they had planned ahead to accommodate all of the people that were scheduled to rent cars that day.

Diulas pada Jul 2017

ulasan dari

10,0

Pro: The gentelmen who helped me out at counter was very helpful. And drop-of was easy and fast.

Kontra: Smiling employees

Diulas pada Jul 2019

ulasan dari
10,0

Excellent customer service

Pro: From start to finish the customer service was excellent.. a total pleasure. I don't recall his name but the customer service agent was a total gentleman.

Diulas pada Apr 2018

ulasan dari

7,2

Long wait

Pro: Car was great, very clean and reliable.

Kontra: The line to pick up the car at DCA was over an hour long, and there was only one person working the counter. It didn't appear that they had planned ahead to accommodate all of the people that were scheduled to rent cars that day.

Diulas pada Jul 2017

ulasan dari

2,0

Pro: Nothing

Kontra: Counter had closed by the time I arrived (due to delayed flight). I had to find an alternate car rental place that was still open. I would like a refund please.

Diulas pada Sep 2019

ulasan dari
2,0

Kontra: First of all they didn’t have the car I booked online. Got a much smaller SUV. It was dirty from inside and really compact. When I returned it they charged me extra for being 5 min late on top of that they also charged me for a whole day EZ pass rate. They also charged me for ‘refuel change’

Diulas pada Jul 2019

ulasan dari
2,8

Pro: Nothing.

Kontra: Everything! The car was disgusting and smelled terrible. It had stains on the seats and was very very old. When I asked for a cleaner car, I got the exact same make, model, and color, but this one smelled even worse and had cigarette burns on the seats. Never again will I rent from this place!

Diulas pada Mar 2019

ulasan dari
2,0

Reservation declined/Horrible counter help

Kontra: Horrible attitude of the counter help

Diulas pada Agt 2018

ulasan dari
2,0

Refund please. Now.

Pro: Nothing

Kontra: THEY DIDN’T HAVE ANY CARS. NO EFFORT TO GRT ME MY DEPOSIT BACK EITHER.

Diulas pada Mei 2018

ulasan dari
5,2

Bait and Switch on the true cost of a rental

Pro: The car was large and seemed to get decent gas mileage. It was relatively close to DC and was ready for us on time.

Kontra: Dollar tried to triple the cost of our rental with extra fees, insurance, and taxes. None of which were mentioned at the time of reservation. We ended up having to downsize our vehicle in size and quality to be able to afford our trip. Even with downsizing, our trip costs came to twice our estimated amount. I would not rent with this company again. Their deceiving price points should be reported to a consumer protection agency.

Diulas pada Jan 2018

ulasan dari
5,2

Dirty!!!

Kontra: Orange juice in cup holder when i picked up the car...got all over my phone....and I had picked the Cleanest car in the lot! Go figure! These people do not believe in washing cars...

Diulas pada Jan 2018

ulasan dari
2,0

Hidden Fees Galore!

Pro: Car was fine, but tons of hidden fees.

Kontra: They charged me $50 for required insurance. I was so pissed off.

Diulas pada Jan 2018

ulasan dari
6,0

Kontra: Man at counter told us local gas prices were more than they actually were. We would have gassed it up ourselves, had we been given accurate info.

Diulas pada Jul 2017

ulasan dari

Peringkat 9

Payless

6,4 Bagus (83 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Payless ulasan

Lokasi sewa mobil

Payless

Lokasi di Bandara Washington Reagan-National

2500 National Avenue

+1 800 729 5377

Semua ulasan (Payless)

ulasan Payless di Bandara Washington Reagan-National

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

8,0

Pro: Professional and courteous staff. Very easy drop off.

Diulas pada Sep 2019

ulasan dari
2,0

Pro: The car was very very old and beat up

Kontra: new or more clean car

Diulas pada Agt 2019

ulasan dari
10,0

Pro: Pick up was easy and very pleasant. Drop off was a little confusing and staff were less friendly.

Diulas pada Jul 2019

ulasan dari
10,0

Rouge Rental

Pro: Nice car, easy pick up, good value for my money.

Kontra: The airport is a maze.

Diulas pada Jul 2019

ulasan dari
4,4

Pro: The car was fine, drop off was efficient

Kontra: The car seat I ordered never arrived after being told by the employee it would be sent up. After waiting with my infant for 20 mins in 100 deg heat I walked back to ask for help. I was told to get it myself and no one could help me install it. I will never use Payless or any affiliates again!

Diulas pada Jul 2019

ulasan dari
9,6

Pro: Problem free

Diulas pada Mei 2019

ulasan dari
4,4

Kontra: Pick up AND drop off took over an hour each. Extremely slow and incompetent staff. Would not recommend this company.

Diulas pada Apr 2019

ulasan dari
4,0

Pro: Check in was fast, but we were pushed to upgrade our car. I felt that was unnecessary.

Kontra: The car was filthy and smelled like cigarettes. Cost was too much for what we got.

Diulas pada Mar 2019

ulasan dari
5,6

Kontra: Service at DCA is fine. However when I booked the rental the estimate was 337.00. My credit card was charged 581.00. I have called Payless 3 times and still am unable to get an explanation or even an itemized receipt. This is unacceptable.

Diulas pada Feb 2019

ulasan dari
5,2

Pro: The car was nice and clean

Kontra: It was very difficult to find in the DC airport. The signage was very unclear as to how to get to the counter, then also, where to go once you checked in. The return was much easier. I also ended up paying double what I was quoted at because of the insurance on the vehicle.

Diulas pada Feb 2019

ulasan dari
9,6

Pro: Desk agent was very nice and helpful! The location at Regan at the DC airport is super close to the terminal and I got in and out quickly

Kontra: The drop off was just a bit disorganized it seemed but I was still on my way to my flight pretty quickly.

Diulas pada Feb 2019

ulasan dari
5,2

fuel service charge for car with full tank of gas

Pro: the car was good

Kontra: Immediately prior to returning the vehicle, i went to a gas station close to the airport to fill the tank. Upon returning the vehicle I saw a fuel service charge on my receipt. When I asked about it I was told the tank was not full, even as I was looking directly at the indicator which clearly demonstrated it was. After some arguing a manager made a note on my receipt to have the fuel charge removed, but told me to go talk to the service counter - which would have required standing in a long line. I left and am calling my credit card company regarding the fraudulent fuel charge.

Diulas pada Des 2018

ulasan dari

10,0

Pro: Pick up was easy and very pleasant. Drop off was a little confusing and staff were less friendly.

Diulas pada Jul 2019

ulasan dari
10,0

Rouge Rental

Pro: Nice car, easy pick up, good value for my money.

Kontra: The airport is a maze.

Diulas pada Jul 2019

ulasan dari
9,6

Pro: Problem free

Diulas pada Mei 2019

ulasan dari
9,6

Pro: Desk agent was very nice and helpful! The location at Regan at the DC airport is super close to the terminal and I got in and out quickly

Kontra: The drop off was just a bit disorganized it seemed but I was still on my way to my flight pretty quickly.

Diulas pada Feb 2019

ulasan dari

8,0

Pro: Professional and courteous staff. Very easy drop off.

Diulas pada Sep 2019

ulasan dari

2,0

Pro: The car was very very old and beat up

Kontra: new or more clean car

Diulas pada Agt 2019

ulasan dari
4,4

Pro: The car was fine, drop off was efficient

Kontra: The car seat I ordered never arrived after being told by the employee it would be sent up. After waiting with my infant for 20 mins in 100 deg heat I walked back to ask for help. I was told to get it myself and no one could help me install it. I will never use Payless or any affiliates again!

Diulas pada Jul 2019

ulasan dari
4,4

Kontra: Pick up AND drop off took over an hour each. Extremely slow and incompetent staff. Would not recommend this company.

Diulas pada Apr 2019

ulasan dari
4,0

Pro: Check in was fast, but we were pushed to upgrade our car. I felt that was unnecessary.

Kontra: The car was filthy and smelled like cigarettes. Cost was too much for what we got.

Diulas pada Mar 2019

ulasan dari
5,6

Kontra: Service at DCA is fine. However when I booked the rental the estimate was 337.00. My credit card was charged 581.00. I have called Payless 3 times and still am unable to get an explanation or even an itemized receipt. This is unacceptable.

Diulas pada Feb 2019

ulasan dari
5,2

Pro: The car was nice and clean

Kontra: It was very difficult to find in the DC airport. The signage was very unclear as to how to get to the counter, then also, where to go once you checked in. The return was much easier. I also ended up paying double what I was quoted at because of the insurance on the vehicle.

Diulas pada Feb 2019

ulasan dari
5,2

fuel service charge for car with full tank of gas

Pro: the car was good

Kontra: Immediately prior to returning the vehicle, i went to a gas station close to the airport to fill the tank. Upon returning the vehicle I saw a fuel service charge on my receipt. When I asked about it I was told the tank was not full, even as I was looking directly at the indicator which clearly demonstrated it was. After some arguing a manager made a note on my receipt to have the fuel charge removed, but told me to go talk to the service counter - which would have required standing in a long line. I left and am calling my credit card company regarding the fraudulent fuel charge.

Diulas pada Des 2018

ulasan dari

Peringkat 10

Advantage

5,5 Oke (108 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

Advantage ulasan

Lokasi sewa mobil

Advantage

Lokasi di Bandara Washington Reagan-National

2600 Jefferson Davis HWY

+1 703 838 1666

Semua ulasan (Advantage)

ulasan Advantage di Bandara Washington Reagan-National

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

6,0

Pro: Car was clean and in good condition

Kontra: Shuttle from airport is not timely. Waiting in line for reserved car is not timely. And multiple times the car would be exchanged. I was also advised to purchase the EZ toll pass although my route did not require a toll road.

Diulas pada Sep 2019

ulasan dari
10,0

Pro: Price point was easy. Easy shuttle to airport terminal.

Kontra: Give us direct communication - of how to get to advantage. Didn’t know it was two different shuttles.

Diulas pada Sep 2019

ulasan dari
3,6

Pro: Staff was friendly

Kontra: Your site states that Advantage is within the airport rental car center, when in fact, it is off-airport, requiring a second, unpredictable shuttle. Also the car interior had a horrible chemical smell. Had drive the whole rental duration with all of the windows down.

Diulas pada Agt 2019

ulasan dari
6,0

Pro: All service area were great at what they do. Just as well as the big boys.(Hertz and Avis)

Kontra: There is always room for improvement with any product or services but I have no idea what it could be at this time.

Diulas pada Agt 2019

ulasan dari
6,8

Pro: Drop off and pick-up were smooth and quick. Car was reasonably clean and got me where I needed to go.

Kontra: At DCA, the Advantage office is off-airport, separate even from the other rental agencies. A lot of conflicting information regarding the shuttle was given by various employees. Outsourced customer service was completely useless for local information, e.g. shuttle schedules and office hours.

Diulas pada Jul 2019

ulasan dari
7,6

Kontra: Better trained staff who clearly understand and communicate company policy. Read the contract!!

Diulas pada Jun 2019

ulasan dari
2,0

Pro: Horrible service, bad cars, and sneaky fees with no invoice.

Kontra: Everything

Diulas pada Mei 2019

ulasan dari
2,4

Pro: The staff is slow, lethargic and do not value customers time. Pickup and dropoff is very slow and confusing. Vehicles are functional but old and uncomfortable. Skip this location and company altogether.

Kontra: Shut down the location. Noone should be renting from Advantage.

Diulas pada Apr 2019

ulasan dari
6,0

Kontra: The staff

Diulas pada Mar 2019

ulasan dari
8,4

Excellent Rental on a Snowbound Day in DC

Pro: Good value, pick up and drop off were excellent on a very cold day with very heavy snowfall.

Kontra: The discomfort of driving a small and light weight vehicle on a cold day with unusually heavy snowfall in Washington DC. The car handled itself well.

Diulas pada Jan 2019

ulasan dari
10,0

Pro: Top of the line minivan product.

Kontra: It wasn't clear (and seemingly could not be) whether to use the Allianz third party insurance offered by the web site or if Advantage had some product.

Diulas pada Des 2018

ulasan dari
6,0

Mediocre rental

Pro: Drop off was quicker and easier than most companies.

Kontra: When I picked up it was dark and the person at the desk merely clicked the unlock button to show me where the car was in the parking lot. It was far too dark for me to be able to inspect the car. When I got on the road, I discovered that the windshield wipers were terrible and almost immediately the tire pressure warning came on for the right front tire. Not impressed with the upkeep of the vehicle or the service at pickup.

Diulas pada Des 2018

ulasan dari

10,0

Pro: Price point was easy. Easy shuttle to airport terminal.

Kontra: Give us direct communication - of how to get to advantage. Didn’t know it was two different shuttles.

Diulas pada Sep 2019

ulasan dari
10,0

Pro: Top of the line minivan product.

Kontra: It wasn't clear (and seemingly could not be) whether to use the Allianz third party insurance offered by the web site or if Advantage had some product.

Diulas pada Des 2018

ulasan dari

6,8

Pro: Drop off and pick-up were smooth and quick. Car was reasonably clean and got me where I needed to go.

Kontra: At DCA, the Advantage office is off-airport, separate even from the other rental agencies. A lot of conflicting information regarding the shuttle was given by various employees. Outsourced customer service was completely useless for local information, e.g. shuttle schedules and office hours.

Diulas pada Jul 2019

ulasan dari
7,6

Kontra: Better trained staff who clearly understand and communicate company policy. Read the contract!!

Diulas pada Jun 2019

ulasan dari
8,4

Excellent Rental on a Snowbound Day in DC

Pro: Good value, pick up and drop off were excellent on a very cold day with very heavy snowfall.

Kontra: The discomfort of driving a small and light weight vehicle on a cold day with unusually heavy snowfall in Washington DC. The car handled itself well.

Diulas pada Jan 2019

ulasan dari

6,0

Pro: Car was clean and in good condition

Kontra: Shuttle from airport is not timely. Waiting in line for reserved car is not timely. And multiple times the car would be exchanged. I was also advised to purchase the EZ toll pass although my route did not require a toll road.

Diulas pada Sep 2019

ulasan dari
3,6

Pro: Staff was friendly

Kontra: Your site states that Advantage is within the airport rental car center, when in fact, it is off-airport, requiring a second, unpredictable shuttle. Also the car interior had a horrible chemical smell. Had drive the whole rental duration with all of the windows down.

Diulas pada Agt 2019

ulasan dari
6,0

Pro: All service area were great at what they do. Just as well as the big boys.(Hertz and Avis)

Kontra: There is always room for improvement with any product or services but I have no idea what it could be at this time.

Diulas pada Agt 2019

ulasan dari
2,0

Pro: Horrible service, bad cars, and sneaky fees with no invoice.

Kontra: Everything

Diulas pada Mei 2019

ulasan dari
2,4

Pro: The staff is slow, lethargic and do not value customers time. Pickup and dropoff is very slow and confusing. Vehicles are functional but old and uncomfortable. Skip this location and company altogether.

Kontra: Shut down the location. Noone should be renting from Advantage.

Diulas pada Apr 2019

ulasan dari
6,0

Kontra: The staff

Diulas pada Mar 2019

ulasan dari
6,0

Mediocre rental

Pro: Drop off was quicker and easier than most companies.

Kontra: When I picked up it was dark and the person at the desk merely clicked the unlock button to show me where the car was in the parking lot. It was far too dark for me to be able to inspect the car. When I got on the road, I discovered that the windshield wipers were terrible and almost immediately the tire pressure warning came on for the right front tire. Not impressed with the upkeep of the vehicle or the service at pickup.

Diulas pada Des 2018

ulasan dari

Peringkat 11

E-Z Rent-A-Car

5,3 Oke (30 ulasan)

1 lokasi di Bandara Washington Reagan-National

╳

E-Z Rent-A-Car ulasan

Lokasi sewa mobil

E-Z Rent-A-Car

Lokasi di Bandara Washington Reagan-National

2600 Jefferson Davis HWY

+1 703 838 1666

Semua ulasan (E-Z Rent-A-Car)

ulasan E-Z Rent-A-Car di Bandara Washington Reagan-National

Ulasan Barusan

Semua ulasan
Positif
Netral
Negatif

2,0

Kontra: notify whether it's cancelable or not

Diulas pada Sep 2019

ulasan dari
7,6

Kontra: The car smelled like body odor

Diulas pada Mei 2019

ulasan dari
7,6

A little awkward on the pick up

Pro: Car was nice and clean. People were nice

Kontra: Awkward meeting point for off airport pickup. Pretty slow process vs some of the name brands

Diulas pada Sep 2018

ulasan dari
3,2

one of the worst car rental experiences I've had

Pro: The car was pretty clean and drove decently. There were no major dents or scratches.

Kontra: Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.

Diulas pada Mar 2018

ulasan dari
2,0

They closed early and stranded us at the airport

Kontra: Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.

Diulas pada Feb 2018

ulasan dari
2,0

Pro: Nothing, EZ rental seems like a scam did not pick up rental

Kontra: They do not properly inform customers and try to add hidden charges.

Diulas pada Feb 2018

ulasan dari
2,0

Missing Car

Pro: When I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.

Diulas pada Feb 2018

ulasan dari
10,0

Quick and easy

Pro: The vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.

Diulas pada Feb 2018

ulasan dari
6,0

Would pay extra at a competitor next time

Pro: We received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.

Diulas pada Feb 2018

ulasan dari
8,8

Pro: I liked the price. There was only 2 other people in line when I went to go pick it up. The process was quick and easy. Drop off was quick.

Kontra: I found orange peels and a fake nail in the seat. Location is a little out of the way, but the price and ease made it worth it.

Diulas pada Jan 2018

ulasan dari
4,0

Not at DCA!

Kontra: You had to take a shuttle from DCA and they weren't answering their phone when we tried to call to figure out how to get the shuttle.

Diulas pada Jan 2018

ulasan dari
3,6

Rude staff, dirty car

Pro: Quick pick up and drop off, also cheap price.

Kontra: The agent was rude and the car was dirty upon pick up. It seems as if it wasn't washed and the interior had a lot of mud smears. You get what you pay for.

Diulas pada Jan 2018

ulasan dari

10,0

Quick and easy

Pro: The vehicle was newer and got great fuel mileage. Car was clean and ready to go when we arrived. Staff was great as well including the shuttle driver.

Diulas pada Feb 2018

ulasan dari
8,8

Pro: I liked the price. There was only 2 other people in line when I went to go pick it up. The process was quick and easy. Drop off was quick.

Kontra: I found orange peels and a fake nail in the seat. Location is a little out of the way, but the price and ease made it worth it.

Diulas pada Jan 2018

ulasan dari

7,6

Kontra: The car smelled like body odor

Diulas pada Mei 2019

ulasan dari
7,6

A little awkward on the pick up

Pro: Car was nice and clean. People were nice

Kontra: Awkward meeting point for off airport pickup. Pretty slow process vs some of the name brands

Diulas pada Sep 2018

ulasan dari

2,0

Kontra: notify whether it's cancelable or not

Diulas pada Sep 2019

ulasan dari
3,2

one of the worst car rental experiences I've had

Pro: The car was pretty clean and drove decently. There were no major dents or scratches.

Kontra: Pick up was done with an agent that was a bit less than friendly. The car was in desperate need of an oil change and tune-up. Drop off was even worse! The man that did The Returned was abrupt and barely willing to help me in any way with my luggage or anything else. The woman who was driving the shuttle for me back to the airport insisted that I get out in spite of the cold weather and walk so that she didn't have to be inconvenienced by dropping me off at the normal stop. It was cold, I was hauling three pieces of luggage and it only made my experience that much worse! One of the three gentlemen who were on the shuttle who have been picked up at the stop (and had waited far longer than they had expected) called this service "not so ez" car rental. I now understand why he called it that. I won't rent with this service again.

Diulas pada Mar 2018

ulasan dari
2,0

They closed early and stranded us at the airport

Kontra: Our airplane was slightly delayed but still arrived before midnight which is when E-Z rent-A-car closes. But for whatever reason they decided to close at 11PM, before we even landed, which left us stranded and looking for an available car rental at the airport when all other agencies were closing soon. Fortunately we did find one but ended up spending nearly 7 times as much for the car. I have half a mind to file a complaint with the BBB and get EZ to pay for this since it's their fault we were left in that situation. I will NEVER rent a car with them again.

Diulas pada Feb 2018

ulasan dari
2,0

Pro: Nothing, EZ rental seems like a scam did not pick up rental

Kontra: They do not properly inform customers and try to add hidden charges.

Diulas pada Feb 2018

ulasan dari
2,0

Missing Car

Pro: When I arrived, no car was available. I had to rent a car from another company at a much higher price due to the last-minute change.

Diulas pada Feb 2018

ulasan dari
6,0

Would pay extra at a competitor next time

Pro: We received a Chevy Cruz and it was very roomy and clean. The price was right but the check-in experience made it an uncomfortable experience. The expectation that I would carry around my personal auto insurance policy is outrageous. I just happened to have an app with my insurance company on my phone showing my name which prevented me from having to pay for the EZ car rental protection plan. I’m a frequent renter of cars and this was a first. Outrageous! We waited over 30 minutes for the shuttle to pick us up at DCA but ended up taking a ride from the hotel next door or would have missed our appointment that we had to rent the car for. My advice is to pay a little extra and be treated fairly and honestly.

Diulas pada Feb 2018

ulasan dari
4,0

Not at DCA!

Kontra: You had to take a shuttle from DCA and they weren't answering their phone when we tried to call to figure out how to get the shuttle.

Diulas pada Jan 2018

ulasan dari
3,6

Rude staff, dirty car

Pro: Quick pick up and drop off, also cheap price.

Kontra: The agent was rude and the car was dirty upon pick up. It seems as if it wasn't washed and the interior had a lot of mud smears. You get what you pay for.

Diulas pada Jan 2018

ulasan dari

Sunnycars

2 lokasi di Bandara Washington Reagan-National

╳

Lokasi sewa mobil

Sunnycars

Lokasi di Bandara Washington Reagan-National

1 Aviation Circle

2500 National Avenue Garage A

Advance Car And Truck Rental

1 lokasi di Bandara Washington Reagan-National

╳

Lokasi sewa mobil

Advance Car And Truck Rental

Lokasi di Bandara Washington Reagan-National

2600 Jefferson Davis Hwy, Arlington

+1 703 838 1666

Easirent

1 lokasi di Bandara Washington Reagan-National

╳

Lokasi sewa mobil

Easirent

Lokasi di Bandara Washington Reagan-National

Ronald Reagan Washington National Airport

Europcar

1 lokasi di Bandara Washington Reagan-National

╳

Lokasi sewa mobil

Europcar

Lokasi di Bandara Washington Reagan-National

Please Go To The Advantage Counter

+1 703 838 1666

keddy by Europcar

1 lokasi di Bandara Washington Reagan-National

╳

Lokasi sewa mobil

keddy by Europcar

Lokasi di Bandara Washington Reagan-National

2600 Jefferson Davis Hwy, Washington Reagan Airport

+1 703 838 1666

Rent-A-Wreck

1 lokasi di Bandara Washington Reagan-National