Overview

West Plaza Hotel

110-116 Wakefield Street, Wellington, New Zealand
+64 4473 1440

Rp 1,480,000+

Overall guest ratings

7.9/10 Good
Based on 1,769 reviews

Review highlights

  • 9.3
  • 9.1
  • 7.7
  • 4.7

Good to know

  • Comfortable beds

Nearby

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    About

    Located in central Wellington, West Plaza Hotel is within walking distance of Wellington Town Hall, Civic Square, and Cuba Street Mall. Nearby points of interest also include Te Papa and Courtenay Place. West Plaza Hotel's restaurant serves breakfast and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves Full breakfasts each morning (surcharges apply). Wireless Internet access (surcharge) is available in public areas. This Wellington property has event space consisting of banquet facilities and conference/meeting rooms. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Nearby parking is also available for a surcharge. Additional property amenities include laundry facilities, a porter/bellhop, and dry cleaning/laundry services. This is a smoke-free property. 102 guestrooms at West Plaza Hotel feature minibars and coffee/tea makers. Bathrooms feature showers, complimentary toiletries, and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks, guestrooms offer phones. LCD televisions have cable channels. Rooms also include windows that open, blackout drapes/curtains, and irons/ironing boards. Housekeeping is available daily. Guestrooms are all non-smoking.

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    Amenities

    • Facilities for disabled guests
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • No smoking
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,769 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
      10.0 "100% were happy with the room service."
      10.0 "Lovely bar service, according to 100%."
      9.1 "Housekeeping was great, according to 91%."
    • 7.7 "Good breakfast."
    • 5.2 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 5.2 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      1.5 "85% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
      2.5 "For 75%, the rooms looked old."
      2.7 "73% said the bathroom was dirty."
      3.7 "63% found problems with the furniture."
      2.6 "74% criticized the small bathroom."
      1.4 "86% thought the tv was sub-standard."
      2.3 "77% were unhappy with the view."
      4.3 "57% were unsatisfied with the kitchenette."
    • 4.2 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      4.1 "59% didn't like the unstylish hotel."
    • 3.2 "Disappointing internet connection."
      4.7 "53% thought it was overpriced."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 1,255 reviews
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
    • 7.7 "Good breakfast."
    • 5.5 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.7 "Air conditioning was criticized by 93%."
      2.7 "73% had problems with the shower."
      2.2 "For 78%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      3.8 "62% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      2.4 "76% criticized the small bathroom."
      1.8 "82% thought the tv was sub-standard."
    • 3.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      4.4 "56% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 159 reviews
    • 9.3 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 7.8 "Good breakfast."
    • 7.4 "High value."
    • 5.2 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.7 "Vibe wasn't good."
    • 4.6 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      2.9 "71% had problems with the shower."
      1.8 "82% thought they were poorly maintained."
    • 3.4 "Internet is poor."
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    Overall rating

    8.2 Excellent
    Based on 35 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 5.0 "Average comfort."
    • 4.6 "Rooms are not good."

    Overall rating

    7.9 Good
    Based on 318 reviews
    • 9.3 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 7.3 "Good breakfast."
    • 6.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.6 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 4.7 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
      1.4 "86% thought they were poorly maintained."
      2.4 "For 76%, the rooms looked old."
      3.0 "70% had problems with the shower."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.0 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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