Overview

Hotel Benelux
Best Reception

Franzstraße 21-23, 52064 Aachen, North Rhine-Westphalia, Germany
+49 241 400 030

Rp 1,146,667+

Overall guest ratings

8.0/10 Good
Based on 728 reviews

Review highlights

  • 9.8
  • 9.4
  • 4.9
  • 3.8

Good to know

  • Accessible parking
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Laundry service
    • Room service
    • Casino
    • Restaurant
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Pool table
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 728 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.4 "Terrific location."
      8.0 "Great parking, according to 80%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "Excellent breakfast."
    • 4.9 "Value below average."
    • 3.8 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.4 "76% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      0.8 "For 92%, the rooms looked old."
      3.8 "62% found problems with the furniture."
      2.5 "Air conditioning was criticized by 75%."
      1.1 "89% thought they were poorly maintained."
    • 3.6 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      2.5 "Air conditioning was criticized by 75%."
    • 3.3 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.3 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      1.4 "86% didn't like the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 393 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 9.3 "Terrific location."
      8.3 "Great parking, according to 83%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "Excellent breakfast."
    • 5.1 "Average value."
    • 4.3 "Rooms are not good."
      3.1 "69% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      0.5 "95% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."
      3.5 "65% had problems with the shower."
      3.6 "64% found problems with the furniture."
    • 3.7 "Not very comfortable."
      3.1 "69% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      0.5 "95% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."
    • 3.5 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 2.2 "Horrible vibe."
    View all review categories

    Overall rating

    8.0 Good
    Based on 43 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.2 "Terrific location."
      7.7 "Great parking, according to 77%."
    • 8.9 "Breakfast is good."
    • 4.2 "Rooms are not good."
      2.8 "72% said rooms were small."
    • 3.7 "Not very comfortable."
      2.8 "72% said rooms were small."

    Overall rating

    7.3 Good
    Based on 58 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 8.8 "Breakfast is good."
    • 3.8 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.4 "76% said rooms were small."
      0.3 "97% criticized the small bathroom."
    • 3.3 "Not very comfortable."
      2.4 "76% said rooms were small."
      0.3 "97% criticized the small bathroom."

    Overall rating

    7.7 Good
    Based on 232 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Terrific location."
      8.0 "Great parking, according to 80%."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "Excellent breakfast."
    • 5.0 "Average value."
    • 3.4 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
      4.8 "52% thought it was too noisy."
    • 3.4 "Rooms are not good."
      2.4 "76% said rooms were small."
      2.2 "78% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      4.5 "55% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 2.2 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Friendly service"
    data provided by TrustYou

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