Overview

Mercure Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, Australia
+61 884 078 888

Rp 1,029,334+

Overall guest ratings

7.4/10 Good
Based on 1,164 reviews

Review highlights

  • 9.3
  • 8.9
  • 4.7
  • 4.2

Nearby

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    About

    Mercure Grosvenor Hotel Adelaide is a 4-star hotel superbly situated on North Terrace in the heart of the city, close to Adelaide Convention Centre & Adelaide Oval. Offering a wide range of rooms & suites makes this the ideal choice for business, meeting & leisure travellers. Facilities include Federal Restaurant & Bar, 24 hr reception, parking available & meeting facilities. Also located inside Mercure Grosvenor is ibis Styles Adelaide Grosvenor with a choice of 64 3-star hotel rooms.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Babysitting or child care
    • Concierge service
    • Safe
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 1,164 reviews
    • 9.3 "Excellent breakfast."
      8.3 "83% were happy with the price of the breakfast."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 5.9 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 4.7 "Rooms are not good."
      3.3 "67% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      2.3 "Air conditioning was criticized by 77%."
      1.7 "83% found problems with the furniture."
      4.3 "57% had problems with the shower."
      1.9 "For 81%, the rooms looked old."
      1.7 "83% criticized the small bathroom."
      2.5 "75% thought the tv was sub-standard."
    • 4.2 "Not very comfortable."
      3.3 "67% said rooms were small."
      3.0 "70% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
      1.7 "83% criticized the small bathroom."
    • 4.1 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.5 "For 85%, the lobby entrance was sub-standard."
      0.6 "94% thought the facilities needed updating."
      2.0 "80% didn't like the architecture."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      4.4 "56% didn't like the unstylish hotel."
      1.5 "For 85%, the lobby entrance was sub-standard."
      4.0 "Unfriendly atmosphere, according to 60%."
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    Overall rating

    7.5 Good
    Based on 721 reviews
    • 9.1 "Excellent breakfast."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 5.2 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.0 "Internet is poor."
    • 3.7 "Rooms are not good."
      3.0 "70% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
      0.9 "91% thought they were poorly maintained."
      3.5 "65% complained about the bathroom."
      2.1 "79% criticized the small bathroom."
      1.4 "86% found problems with the furniture."
    • 3.4 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
      2.5 "75% thought it was too noisy."
      2.1 "79% criticized the small bathroom."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 116 reviews
    • 9.1 "Excellent breakfast."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 6.0 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      2.3 "Air conditioning was criticized by 77%."
      1.2 "88% thought they were poorly maintained."
    • 4.4 "Not very comfortable."
      2.3 "Air conditioning was criticized by 77%."
    • 2.1 "Horrible vibe."
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    Overall rating

    7.0 Good
    Based on 34 reviews
    • 8.9 "Great service."
    • 4.3 "Rooms are not good."
    • 4.1 "Not very comfortable."

    Overall rating

    7.4 Good
    Based on 291 reviews
    • 9.4 "Excellent breakfast."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 8.9 "Location is great."
    • 7.2 "High value."
    • 5.8 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      3.2 "68% said rooms were small."
      3.7 "63% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      2.3 "Air conditioning was criticized by 77%."
    • 3.9 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.3 "Air conditioning was criticized by 77%."
      2.6 "74% thought it was too noisy."
    • 3.9 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.1 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
    • 2.1 "Horrible vibe."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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