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Shangri-La Hotel, The Marina
Top Business Hotel

Pierpoint Road, Cairns, QLD 4870, Australia
+61 740 311 411

Rp 1,552,667+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.6/10 Excellent
Based on 2,268 reviews

Review highlights

  • 9.4
  • 9.0
  • 7.3
  • 4.5

Good to know

  • Friendly atmosphere
  • Professional service
  • Great view

Nearby

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    About

    With a stay at Shangri-La Hotel, The Marina in Cairns (Cairns), you'll be minutes from ZOO To You HQ Wildlife Discovery Centre and Reef Fleet Terminal. This 5-star hotel is within close proximity of Esplanade Lagoon and Cairns Regional Gallery.

    Rooms

    Make yourself at home in one of the 255 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Spa
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Child pool
    • Restaurant
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 2,268 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
    • 7.3 "Good breakfast."
    • 7.2 "Nice rooms."
    • 6.4 "Internet is average."
    • 4.5 "Vibe wasn't good."

    Overall rating

    8.7 Excellent
    Based on 1,224 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "City centre within easy reach, said 93%."
      8.6 "Easily accessible by car, said 86%."
      9.2 "92% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 7.2 "Nice rooms."
      9.6 "96% thought the view was good."
      8.2 "82% said the beds were comfortable."
      7.3 "73% enjoyed the balcony."
      9.3 "93% liked the big bathroom."
    • 7.1 "Good breakfast."
    • 6.5 "Average value."
      5.9 "Breakfast prices were ok, according to 59%."
    • 6.3 "Internet is average."
    • 5.6 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.3 "53% considered the lobby entrance to be so-so."
    • 4.2 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    Based on 816 reviews
    • 9.3 "Terrific location."
      9.2 "92% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
      9.4 "City centre within easy reach, said 94%."
    • 8.3 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 7.0 "Nice rooms."
      5.5 "Only 55% said rooms were clean enough."
    • 6.1 "Internet is average."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.4 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      4.5 "For 55%, the lobby entrance was sub-standard."
    • 3.8 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
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    Overall rating

    8.6 Excellent
    Based on 22 reviews
    • 9.5 "Terrific location."
    • 8.8 "Great service."
    • 7.6 "High comfort."
    • 7.1 "Nice rooms."
    • 4.9 "Vibe wasn't good."

    Overall rating

    8.4 Excellent
    Based on 204 reviews
    • 9.2 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.3 "High comfort."
      9.3 "93% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
    • 7.2 "Good breakfast."
    • 6.7 "Average value."
    • 6.0 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.2 "Average amenities."
    • 4.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Great view"
    data provided by TrustYou

    Recent reviews


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