Overview

Cancun Bay Resort

Boulevard Kukulkan Km 3, 77500 Cancun, QR, Mexico
+52 998 849 5776

Rp 1,746,667+

Overall guest ratings

7.3/10 Good
Based on 339 reviews

Review highlights

  • 9.5
  • 9.3
  • 6.5
  • 5.2

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    Located in Avenida Kukulkan, this hotel is within a 10-minute walk of Linda Beach and Museum of Popular Mexican Art. Escenica Tower and Las Perlas Beach are also within 15 minutes.

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    Expedia

    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Room service
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Bicycle hire
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 409 reviews
    • 9.5 "Excellent pool."
    • 9.3 "Excellent value."
    • 8.9 "Breakfast is good."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      8.8 "88% enjoyed the restaurants & bars nearby."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 6.5 "Bar is ok."
    • 5.2 "Vibe was decent."
    • 4.8 "Rooms are not good."
      2.8 "72% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      2.7 "Air conditioning was criticized by 73%."
      1.3 "87% were disappointed with the minibar."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 0.8 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 290 reviews
    • 9.5 "Excellent pool."
    • 9.2 "Excellent value."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 8.5 "Location is great."
    • 7.0 "Tasty food."
    • 5.7 "Beach is so-so."
    • 4.9 "Rooms are not good."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
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    Overall rating

    7.4 Good
    Based on 94 reviews
    • 9.1 "Excellent pool."
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 6.0 "Beach is so-so."
    • 4.7 "Rooms are not good."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 0.7 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 24 reviews
    • 5.2 "Rooms are ok."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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