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Cancun Bay Resort

Boulevard Kukulkan Km 3, 77500 Cancun, QR, Mexico
+52 998 849 5776

Rp 1,546,667+

Overall guest ratings

7.3/10 Good
Based on 409 reviews

Review highlights

  • 9.5
  • 9.3
  • 6.5
  • 5.2

Nearby

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    About

    With a stay at Cancun Bay Resort in Cancun (Avenida Kukulkan), you'll be minutes from Linda Beach and close to La Sagrada Familia Parish. This hotel is within close proximity of Museum of Popular Mexican Art and Escenica Tower.

    Rooms

    Make yourself at home in one of the 113 air-conditioned rooms featuring LCD televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreation opportunities such as a spa tub or take in the view from a terrace and a garden. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Room service
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Bicycle hire
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Game room
    • Spa
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 409 reviews
    • 9.5 "Excellent pool."
    • 9.3 "Excellent value."
    • 8.9 "Breakfast is good."
    • 8.8 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      8.8 "88% enjoyed the restaurants & bars nearby."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 6.5 "Bar is ok."
    • 5.2 "Vibe was decent."
    • 4.8 "Rooms are not good."
      2.8 "72% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      2.7 "Air conditioning was criticized by 73%."
      1.3 "87% were disappointed with the minibar."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 0.8 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 290 reviews
    • 9.5 "Excellent pool."
    • 9.2 "Excellent value."
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 8.5 "Location is great."
    • 7.0 "Tasty food."
    • 5.7 "Beach is so-so."
    • 4.9 "Rooms are not good."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
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    Overall rating

    7.4 Good
    Based on 94 reviews
    • 9.1 "Excellent pool."
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 6.0 "Beach is so-so."
    • 4.7 "Rooms are not good."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 0.7 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 24 reviews
    • 5.2 "Rooms are ok."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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