Overview

Emporio Hotel & Suites Cancun

Kukulcan Boulevard Km 17.5 L-49, 77500 Cancun, QR, Mexico
+52 998 283 3800

Rp 1,666,667+

Overall guest ratings

7.9/10 Good
Based on 1,410 reviews

Review highlights

  • 9.6
  • 9.2
  • 6.1
  • 6.0

Good to know

  • Friendly service

Nearby

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    About

    Located in Avenida Kukulkan, this beachfront resort is in the entertainment district and within 1 mi (2 km) of Maya Cancun Museum and Delfines Beach. El Rey Ruins and La Isla Shopping Mall are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Spa
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Child-friendly
    • Laundry facilities
    • Laundry service
    • Child pool
    • Express check out
    • Coffee shop
    • Pets not allowed
    • Free long-term parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,410 reviews
    • 9.6 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      7.6 "76% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
      8.3 "Easily accessible by car, said 83%."
    • 8.1 "Breakfast is good."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.2 "72% found the restaurant service to be one of the best."
      10.0 "Excellent childcare, thought 100%."
      7.9 "Lovely pool/beach service, according to 79%."
    • 6.2 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 6.1 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 6.0 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
      6.8 "68% thought the kitchenette was ok."
    • 5.9 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 3.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      3.6 "64% didn't like the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
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    Overall rating

    8.2 Excellent
    Based on 789 reviews
    • 9.6 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 6.4 "Average value."
    • 6.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 6.3 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
    • 6.0 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.8 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      6.5 "65% thought the kitchenette was ok."
    • 2.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 578 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.5 "Average value."
    • 6.0 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.9 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
      6.8 "68% thought the kitchenette was ok."
    • 2.9 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.9 Good
    Based on 42 reviews
    • 9.7 "Wonderful beach."
    • 9.1 "Terrific location."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.7 "Rooms are ok."
    • 5.7 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.5 "Average comfort."
    • 2.9 "Horrible vibe."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    beach was beautiful
    weak and slow
    italian restaurant
    mayan
    little grocery
    upgrade from an ocean view
    ocean view
    ocean view good
    friendly staff desk
    charged twice room
    free bottles
    lagoon view
    good italian restaurant
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