Sun Palace

Blvd Kukulcan Km 20 Hotel Zone, 77500 Cancun, QR, Mexico
+52 998 891 4100

Rp 3,714,286+

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Overall guest ratings

8.9/10 Excellent
Based on 669 reviews
See all reviews

Review highlights

  • 10.0
  • 9.6
  • 9.1
  • 9.0

Good to know

  • Clean rooms
  • Great view
  • Friendly atmosphere
  • Friendly service


    show all


    With a stay at Sun Palace Couples Only All Inclusive in Cancun (Hotel Zone), you'll be convenient to El Rey Ruins and Delfines Beach. This 4-star resort is within close proximity of Maya Cancun Museum and Wet n' Wild Cancun.


    Make yourself at home in one of the 252 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a swim-up bar or one of 3 bars/lounges, or 2 poolside bars.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Free self parking is available onsite.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Terrace/Patio
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    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 669 reviews
    • 10.0 "Internet works perfectly."
    • 9.6 "Incredible bar."
    • 9.1 "World class service."
    • 9.0 "Excellent breakfast."
    • 8.2 "Food is delicious."

    Overall rating

    9.3 Excellent
    Based on 669 reviews
    • 10.0 "Internet works perfectly."
    • 9.7 "Incredible bar."
    • 9.2 "Excellent breakfast."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      9.4 "94% found the restaurant service to be one of the best."
      9.1 "91% were happy with the room service."
    • 8.5 "Food is delicious."
      8.4 "84% loved the menu selection."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean rooms"
    "Great view"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    Would you like to save as your currency permanently or for this visit only?