Overview

Sun Palace

Blvd Kukulcan Km 20 Hotel Zone, 77500 Cancun, QR, Mexico
+52 998 891 4100

Rp 4,960,000+

Overall guest ratings

9.0/10 Excellent
Based on 639 reviews

Review highlights

  • 9.6
  • 9.2
  • 9.0
  • 8.7

Good to know

  • Very quiet
  • Great view
  • Professional service
  • Friendly service

Nearby

    show all

    About

    A 30-minute drive from downtown Cancún, the Sun Palace Couples Only All Inclusive sits on a secluded strip of land, the turquoise Caribbean on one side and a tranquil lagoon on the other. Cancún International Airport is a 15-minute drive away, and the hotel offers excursions to the Mayan ruins

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 639 reviews
    • 9.6 "Wonderful beach."
      10.0 "100% appreciated the clean beach."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.3 "73% said the recreation staff was great."
      7.9 "79% said the reception staff was great."
      7.5 "75% were happy with the room service."
      9.6 "96% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
    • 9.0 "Internet works perfectly."
    • 8.7 "Breakfast is good."
    • 8.7 "Bar is amazing."
      10.0 "Lovely bar service, according to 100%."
      10.0 "Delicious alcoholic drinks, according to 100%."

    Overall rating

    9.2 Excellent
    Based on 639 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      7.1 "71% said the recreation staff was great."
      9.5 "95% found the restaurant service to be one of the best."
    • 9.0 "Incredible bar."
    • 8.7 "Comfort level is high."
      9.2 "92% thought it was pleasantly quiet."
      9.9 "99% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
    • 8.6 "Breakfast is good."
    • 8.6 "Location is great."
      10.0 "Good access to the airport, said 100%."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Very quiet"
    "Great view"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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