Overview

Best Western Le Donjon Les Remparts

2 Rue Du Comte Roger, Cite Medievale, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 11 23 00

Rp 1,530,267+

Overall guest ratings

8.5/10 Excellent
Based on 1,793 reviews

Review highlights

  • 9.1
  • 8.6
  • 6.7
  • 5.8

Good to know

  • Nice building
  • Comfortable beds

Nearby

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    About

    Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The Best Western Le Donjon Les Remparts is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Spa
    • Express check out
    • Internet (surcharge)
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    Reviews

    Guest reviews

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    Overall rating

    8.5 Excellent
    Based on 1,793 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      7.3 "73% thought parking was inexpensive."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      8.4 "84% were happy with the shuttle service."
      8.3 "83% were impressed by the valet service."
    • 6.7 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      6.6 "For only 66%, the noise level was all right."
    • 5.8 "Vibe was decent."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.5 "Only 55% thought the shower was ok."
    • 4.7 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 1,488 reviews
    • 9.2 "Terrific location."
      7.4 "Great parking, according to 74%."
      7.8 "78% thought parking was inexpensive."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.7 "87% were happy with the shuttle service."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 5.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.0 "Average value."
    • 5.0 "Internet is average."
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    Overall rating

    8.4 Excellent
    Based on 251 reviews
    • 9.0 "Terrific location."
      7.4 "74% thought parking was inexpensive."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 6.4 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
    • 6.1 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.4 "Vibe was decent."
    • 5.1 "Average value."
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    Overall rating

    8.1 Excellent
    Based on 53 reviews
    • 9.2 "Terrific location."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.1 "Amenities are good."
      7.4 "74% thought the building was wonderful."
    • 6.7 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 5.9 "Average comfort."
    • 5.7 "Vibe was decent."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Comfortable beds"
    data provided by TrustYou

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