Guest reviews
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All reviews
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Couples
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Families
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Solo
Overall rating
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9.2 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.6 "96% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." -
8.1 "Breakfast is good."
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6.2 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." 5.7 "Cleanliness of the bathroom was average , said 57%." -
6.1 "Vibe was decent."
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6.0 "Average comfort."7.0 "70% said the
beds were comfortable ." 6.9 "69% thought thebathroom was big enough ." -
5.6 "Average amenities."5.5 "55% thought the
building was acceptable ." -
5.2 "Rooms are ok."7.0 "70% said the
beds were comfortable ." 6.0 "Only 60% saidrooms were clean enough ." 5.7 "Cleanliness of the bathroom was average , said 57%." 6.9 "69% thought thebathroom was big enough ." -
3.8 "Internet is poor."3.0 "70% said the
wifi quality was bad ."
Overall rating
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9.1 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.0 "World class service."9.5 "95% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." -
7.8 "Good breakfast."
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6.1 "Vibe was decent."
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6.0 "Average amenities."6.0 "60% thought the
building was acceptable ." 5.0 "50% said thearchitecture was not spectacular ." -
5.7 "Average comfort."6.8 "
Beds were acceptable for 68%." 7.0 "70% thoughtrooms were spacious ." 6.7 "67% thought thebathroom was big enough ." -
5.7 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." 5.9 "Cleanliness of the bathroom was average , said 59%." -
5.4 "Bar is ok."
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4.9 "Rooms are not good."0.7 "93% thought they were
poorly maintained ." 4.0 "60%complained about the bathroom ." 2.3 "For 77%, therooms looked old ." 2.1 "79% foundproblems with the furniture ." 1.1 "Air conditioning was criticized by 89%." 4.6 "54% hadproblems with the shower ." 3.3 "67% thought thetv was sub-standard ." -
3.7 "Internet is poor."2.7 "73% said the
wifi quality was bad ."
Overall rating
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9.3 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." -
8.8 "Great service."9.8 "98% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 8.4 "84% thought theservice was very professional ." -
8.2 "Breakfast is good."
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6.1 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." -
5.9 "Average comfort."6.9 "
Beds were acceptable for 69%." -
5.9 "Vibe was decent."6.5 "Only 65% thought, the
hotel was stylish ." -
5.2 "Bar is ok."
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5.1 "Average amenities."
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4.7 "Rooms are not good."3.7 "63%
complained about the bathroom ." 0.5 "95% thought they werepoorly maintained ." 4.3 "57% hadproblems with the shower ."
Overall rating
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9.3 "Terrific location."
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8.9 "Great service."9.7 "97% found the
staff to be very friendly ." -
6.4 "Average value."
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6.0 "Average comfort."
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5.8 "Average cleanliness."5.6 "Only 56% said
rooms were clean enough ." -
5.8 "Vibe was decent."6.7 "Only 67% thought, the
hotel was stylish ." -
4.9 "Bad amenities."4.8 "52% thought the
building wasn't nice ." -
4.6 "Rooms are not good."0.6 "94% thought they were
poorly maintained ."
Overall rating
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9.3 "Terrific location."
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8.9 "Great service."9.6 "96% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." -
8.1 "Breakfast is good."
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6.2 "Average cleanliness."5.9 "Only 59% said
rooms were clean enough ." -
6.1 "Average comfort."
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5.5 "Vibe was decent."6.6 "Only 66% thought, the
hotel was stylish ." -
5.3 "Average amenities."5.2 "52% thought the
building was acceptable ." -
5.2 "Bar is ok."
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4.9 "Rooms are not good."0.7 "93% thought they were
poorly maintained ." 4.0 "60%complained about the bathroom ." 2.2 "For 78%, therooms looked old ." -
3.8 "Internet is poor."2.9 "71% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
Friendly helpful staff. Great location for Rugby stadium, castle and the city centre and other tourist points. Comfortable room with a view of the case One lift was out of order which was a bit inconvenient
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6.7review from
excellent location,
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7.7review from
Staff were very helpful and friendly. Location was perfect for shopping in the city and near bus routes around the city to see the sights. Would definately book again. Parking not bookable and limited but staff made every effort to help. Double glazing in the rooms would cut down traffic noise which is unavoidable in a city location.
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6.0review from
The room charge was low so value for money in that respect The room needed to painted and brightened up as did the bathroom. It had the air of being a bit 'tired'
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5.7review from
The location was superb. Parking onsite at a reasonable cost. Thought that the rooms were a bit dated. The windows were very 'shaky'a and due to the location there was quite a lot of noise at night.
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8.0review from
Central for everything, lovely hotel
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6.4review from
Central location Air con unit stuated right outside bedroom window to therefore very noisy during the night--also wedding function taking place so was loud music till 1-00am on the sat/sun.
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5.2review from
Staff were friendly and helpful. The Angel is a great location for visiting Cardiff within walking distance of most things and an inexpensive cab ride from the Bay. The Angel is a happily eccentric building, but becoming a bit shabby at the price. Breakfast was bland in flavour, but efficiently served by friendly waiting staff.
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6.0review from
The waiter was extremely helpful, he couldn't do enough for us The prices in the bar and restarant, too over priced
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4.8review from
We ordered room service, from a choice of 4 main courses we were told 3 were not available, we ordered what was available it was practically inedible and expensive.
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5.2review from
Breakfast being charged at £13.50 a head is an out & out joke, for this reason alone we would never go back, but also to be charged £5 a day car parking as well
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6.7review from
excellent location,
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7.7review from
Staff were very helpful and friendly. Location was perfect for shopping in the city and near bus routes around the city to see the sights. Would definately book again. Parking not bookable and limited but staff made every effort to help. Double glazing in the rooms would cut down traffic noise which is unavoidable in a city location.
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6.0review from
The room charge was low so value for money in that respect The room needed to painted and brightened up as did the bathroom. It had the air of being a bit 'tired'
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5.7review from
The location was superb. Parking onsite at a reasonable cost. Thought that the rooms were a bit dated. The windows were very 'shaky'a and due to the location there was quite a lot of noise at night.
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6.4review from
Central location Air con unit stuated right outside bedroom window to therefore very noisy during the night--also wedding function taking place so was loud music till 1-00am on the sat/sun.
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5.2review from
Staff were friendly and helpful. The Angel is a great location for visiting Cardiff within walking distance of most things and an inexpensive cab ride from the Bay. The Angel is a happily eccentric building, but becoming a bit shabby at the price. Breakfast was bland in flavour, but efficiently served by friendly waiting staff.
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6.0review from
The waiter was extremely helpful, he couldn't do enough for us The prices in the bar and restarant, too over priced
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4.8review from
We ordered room service, from a choice of 4 main courses we were told 3 were not available, we ordered what was available it was practically inedible and expensive.
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5.2review from
Breakfast being charged at £13.50 a head is an out & out joke, for this reason alone we would never go back, but also to be charged £5 a day car parking as well
