Overview

The Westin Dallas Park Central

12720 Merit Drive, Dallas, TX 75251, United States
+1 972 385 3000

Rp 1,259,741+

Overall guest ratings

7.8/10 Good
Based on 1,416 reviews

Review highlights

  • 9.6
  • 7.5
  • 6.1
  • 5.7

Good to know

  • Comfortable beds

Nearby

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    About

    Our completely transformed hotel boasts an unbeatable North Dallas location. Whether business or leisure brings you here, you will be just minutes from iconic shopping as well as numerous corporate headquarters, including Texas Instruments, Raytheon, MCI, and many more. Our versatile meeting space is the perfect choice for small and large conventions. Totaling 42,000 square feet, newly renovated function space includes 30 flexible meeting rooms, an elegant executive boardroom, and a rooftop hall with views of downtown Dallas. Our 536 updated guest rooms and suites feature signature Heavenly® Beds to ensure an excellent night’s rest, plus classic style and superb amenities designed for your relaxation. WestinWORKOUT® Rooms boast your own private treadmill or spin bike.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pool table
    • Designated smoking area
    • Storage available
    • Concierge service
    • Cribs available
    • Outdoor pool
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,416 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 7.5 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
    • 7.4 "High comfort."
      8.4 "84% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
    • 6.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
      5.3 "53% thought the minibar was ok."
    • 6.2 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 6.1 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.7 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
      5.6 "56% thought it was adequately priced."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
      1.2 "88% complained about the elevator."
      4.1 "59% thought the facilities needed updating."
    • 4.6 "Pool is below average."
    • 4.5 "Value below average."
      0.7 "The price was too high for 93%."
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    Overall rating

    7.9 Good
    Based on 651 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 8.1 "Great service."
      8.1 "81% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.6 "High comfort."
      8.5 "85% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
    • 6.4 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.2 "Only 62% said rooms were clean enough."
      5.4 "54% thought the minibar was ok."
    • 6.3 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
      5.7 "57% said the architecture was not spectacular."
    • 5.7 "Location is acceptable."
    • 4.5 "Value below average."
    • 4.4 "Pool is below average."
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    Overall rating

    7.4 Good
    Based on 382 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.6 "top-notch fitness area, thought 96%."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 7.0 "High comfort."
      8.0 "80% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
    • 6.4 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.3 "53% thought the minibar was ok."
    • 4.9 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 4.9 "Inconvenient location."
      2.8 "Not enough parking facilities, according to 72%."
      2.2 "For 78%, parking prices were too high."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.3 "Pool is below average."
    • 4.2 "Value below average."
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    Overall rating

    7.7 Good
    Based on 155 reviews
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 6.0 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.6 "Location is acceptable."
    • 5.1 "Food is average."
    • 5.0 "Vibe was decent."
      2.6 "74% criticized the unstylish hotel."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.1 "Value below average."
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    Overall rating

    7.8 Good
    Based on 226 reviews
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 7.2 "High comfort."
      8.5 "85% said the beds were comfortable."
    • 6.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.2 "52% thought the minibar was ok."
    • 6.1 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.1 "Location is acceptable."
    • 5.0 "Vibe was decent."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.5 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews

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