Overview

Zhejiang Narada Grand Hotel

122 Shuguang Rd, Hangzhou 310007, China
+86 571 8799 0888

Rp 1,400,000+

Overall guest ratings

9.2/10 Excellent
Based on 1,927 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.9
  • 5.5

Good to know

  • Professional service
  • Good accessibility by car
  • Friendly atmosphere

Nearby

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    About

    Putting you within a 10-minute drive of West Lake, Zhejiang Narada Grand Hotel features an airport shuttle (available on request) and a nightclub. Guests can be pampered with spa services at the spa, and Window Pavilion Cafe, one of 4 restaurants, serves breakfast, lunch, and dinner. An indoor pool and a poolside bar are other highlights, and rooms at this luxurious hotel offer up nice touches like deep soaking tubs, rainfall showerheads, and memory foam beds with premium linens.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Bar/Lounge
    • Coffee shop
    • Night club
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 2,091 reviews
    • 9.2 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.1 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
      9.8 "98% liked the proximity to sightseeing."
      9.2 "Near to public transport, according to 92%."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      8.4 "Management was excellent, said 84%."
      7.2 "Housekeeping was great, according to 72%."
    • 8.6 "Very nice wellness & sports facilities."
    • 8.6 "Food is delicious."
      9.2 "Yummy desserts, said 92%."
    • 5.5 "Rooms are ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.0 "Internet is average."
    • 2.8 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.5 "75% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
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    Overall rating

    9.2 Excellent
    Based on 230 reviews
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.2 "Terrific location."
      9.1 "Easily accessible by car, said 91%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 8.9 "Food is delicious."
    • 8.4 "Breakfast is good."
    • 5.6 "Rooms are ok."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.1 "Vibe was decent."
    • 3.5 "Not very comfortable."
      2.0 "80% said rooms were small."
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    Overall rating

    9.1 Excellent
    Based on 794 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      7.0 "Housekeeping was great, according to 70%."
    • 8.6 "Location is great."
      8.7 "Easily accessible by car, said 87%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.4 "Food is delicious."
      9.3 "Yummy desserts, said 93%."
    • 4.8 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 4.0 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.9 "71% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      2.6 "74% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
    • 2.3 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      2.6 "74% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
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    Overall rating

    9.2 Excellent
    Based on 982 reviews
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Terrific location."
      9.2 "Easily accessible by car, said 92%."
      9.8 "98% liked the proximity to sightseeing."
      8.9 "Near to public transport, according to 89%."
    • 8.9 "Great service."
      7.4 "74% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      9.1 "91% found the staff to be very friendly."
      8.4 "Management was excellent, said 84%."
    • 8.8 "Food is delicious."
    • 8.7 "Breakfast is good."
    • 5.9 "Rooms are ok."
    • 2.9 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.1 "79% criticized the small bathroom."
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    Overall rating

    9.2 Excellent
    Based on 83 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 9.0 "Terrific location."
      9.0 "Easily accessible by car, said 90%."
    • 8.4 "Food is delicious."
    • 8.2 "Breakfast is good."
    • 5.7 "Rooms are ok."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 3.1 "Quite uncomfortable."
      1.6 "84% said rooms were small."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Good accessibility by car"
    "Friendly atmosphere"
    data provided by TrustYou

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