Overview

MainStay Suites

144 Merchants Drive, Knoxville, TN 37912, United States
+1 865 247 0222

Rp 1,053,334+

Overall guest ratings

7.5/10 Good
Based on 222 reviews

Review highlights

  • 9.5
  • 9.0
  • 5.9
  • 5.9

Good to know

  • Spacious rooms
  • Good kitchenette

Nearby

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    About

    Stay awhile and live like you are at home at the pet-friendly Mainstay Suites hotel in Knoxville, TN. We are near University of TN, Knoxville Convention Center, McGhee Tyson Airport, Knoxville Expo Center and Dollywood. Enjoy such amenities as free WiFi, free ample parking, free hot breakfast, meeting room, business and fitness centers and laundry facilities. Maintain your lifestyle in your spacious suite, which features a fully-equipped kitchen, hair dryer, flat-screen TV, desk, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limit 2 25-lb. pets/room, USD15/pet/night, designated rooms only. USD150 deposit required of cash-paying guests.

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    Choice Hotels

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Non-smoking rooms available
    • Laundry facilities
    • Kitchen/Kitchenette
    • Free Internet
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 222 reviews
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 9.0 "Excellent value."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 6.9 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
    • 6.7 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.0 "For only 50%, the noise level was all right."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 1.4 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
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    Overall rating

    7.3 Good
    Based on 126 reviews
    • 9.6 "Terrific location."
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 6.8 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 6.7 "Average comfort."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.5 "Breakfast is mediocre."

    Overall rating

    7.0 Good
    Based on 64 reviews
    • 8.7 "Great service."
    • 6.4 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 6.4 "Average comfort."
    • 6.0 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."

    Overall rating

    7.1 Good
    Based on 15 reviews
    • 6.5 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 15 reviews
    • 7.0 "Nice rooms."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Good kitchenette"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    queen bed
    queen bed
    great room
    close to interstate
    pastries were stale
    hot breakfast
    fresh fruit in the breakfast
    stuck in a smoking room
    pots and pans
    funny smell
    old cigarette
    outside traffic noise
    mirror was dirty
    balcony to the outside
    awoke
    light in closet
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