Recent reviews
- All reviews
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- Neutral
- Negative
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10.0
I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.
review from KAYAK -
8.8
Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to. Just like most of the rest of the world, there's too much fast moving traffic everywhere.
review from KAYAK -
9.4
Staff very good. Felt like a top hotel. Nothing.
review from KAYAK -
7.3
Location to nearest tube station. breakfast menu with views over hyde park. locality to my destination at the park Would defo return again. The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this. not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc
review from KAYAK -
8.0
Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good. Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).
review from KAYAK -
7.7
Great central location but away from main shopping streets. Amazing views from upper floors. On -site parking. Expensive breakfast.
review from KAYAK -
7.0
We had a lovely night's sleep on a very comfortable bed. Compared to the bedroom, the bathroom was under par. The bath water took ages to drain! On the plus side, the hotel sent up an engineer within minutes to fix the sink plug which we pushed in too deep.
review from KAYAK -
6.3
Good location. For breakfast, go across the road from the main entrance, to a small cafe on your left (opposite Spice of India) - great breads, cheeses, croissants. Spice of India is a nice place for dinner, too, and if you walk a bit further on, you get to a great pub - Victoria - that has some of the best food, too.
review from KAYAK -
4.7
Very little. Noise levels; size of rooms; poor heating/water pressure.
review from KAYAK -
6.0
It was a business trip, and I know London well so not very relevent to me, though I like the proximity to the Park of this hotel and also to Paddington Station. Nothing
review from KAYAK -
5.2
Pleasant, friendly staff -reception. First impressions on entering revolving doors was good The noise from the doors slamming shut at 4am - slow closing facility on each room would stop this.
review from KAYAK -
6.4
luxurious surroundings.
review from KAYAK -
5.2
Efficient service and courteous staff As standard rooms do not have bidet, I requested for Executive room, the charge is 70.00 Pound additional with no added value except a slightly larger room which is not justified. They should include breakfast at least.
review from KAYAK -
5.6
General atmosphere and impression of quality. Bathroom decor outdated.
review from KAYAK -
4.8
Access to city External appreance, cost for use of their car park.
review from KAYAK
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10.0
I find the facilities & staff are most welcoming, friendly & always available. I have been using this London Hotel for many years, in fact when it was called The Royal Lancaster Hotel. I do hope it will revert to that title in the future. Thank you to all for making me feel " @ home" while enjoying my stay.
review from KAYAK -
8.8
Location was perfect for us. The onsight eating facilties were very good. All the staff members were courteous and helpful. The rooms were gery comfortable and well tended to. Just like most of the rest of the world, there's too much fast moving traffic everywhere.
review from KAYAK -
9.4
Staff very good. Felt like a top hotel. Nothing.
review from KAYAK -
8.0
Excellent location--right near Paddington and the Central Line tube. Staff extremely friendly and helpful. Hotel restaurant was surprisingly good. Outdated facilities, comfort of bed and room so-so (room smelled like cigarette smoke even though it was a non-smoking floor).
review from KAYAK
-
7.3
Location to nearest tube station. breakfast menu with views over hyde park. locality to my destination at the park Would defo return again. The tv was difficult to use remote. Maybe a simpler version. Room was supposed to be a superior one. I saw no evidence of this. not enough toiletries. Beatutifully decorated in public areas, and toilets by meeting rooms were well furnished with soap & cream etc
review from KAYAK -
7.7
Great central location but away from main shopping streets. Amazing views from upper floors. On -site parking. Expensive breakfast.
review from KAYAK -
7.0
We had a lovely night's sleep on a very comfortable bed. Compared to the bedroom, the bathroom was under par. The bath water took ages to drain! On the plus side, the hotel sent up an engineer within minutes to fix the sink plug which we pushed in too deep.
review from KAYAK
-
6.3
Good location. For breakfast, go across the road from the main entrance, to a small cafe on your left (opposite Spice of India) - great breads, cheeses, croissants. Spice of India is a nice place for dinner, too, and if you walk a bit further on, you get to a great pub - Victoria - that has some of the best food, too.
review from KAYAK -
4.7
Very little. Noise levels; size of rooms; poor heating/water pressure.
review from KAYAK -
6.0
It was a business trip, and I know London well so not very relevent to me, though I like the proximity to the Park of this hotel and also to Paddington Station. Nothing
review from KAYAK -
5.2
Pleasant, friendly staff -reception. First impressions on entering revolving doors was good The noise from the doors slamming shut at 4am - slow closing facility on each room would stop this.
review from KAYAK -
6.4
luxurious surroundings.
review from KAYAK -
5.2
Efficient service and courteous staff As standard rooms do not have bidet, I requested for Executive room, the charge is 70.00 Pound additional with no added value except a slightly larger room which is not justified. They should include breakfast at least.
review from KAYAK -
5.6
General atmosphere and impression of quality. Bathroom decor outdated.
review from KAYAK -
4.8
Access to city External appreance, cost for use of their car park.
review from KAYAK
