Guest reviews
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All reviews
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Couples
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Families
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Business
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Solo
Overall rating
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9.6 "Terrific location."9.5 "
Near to public transport , according to 95%." 9.6 "96%liked the proximity to sightseeing ." 9.2 "92%enjoyed the restaurants & bars nearby ." 10.0 "Easily accessible by car , said 100%." -
8.4 "Great service."9.4 "94% found the
staff to be very friendly ." 7.2 "72% thought theservice was very professional ." 8.2 "Housekeeping was great , according to 82%." -
7.0 "Good breakfast."
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6.1 "Average comfort."
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5.8 "Rooms are ok."5.4 "For only 54%, the
bathroom was ok ." 5.4 "Only 54% thought theshower was ok ." 6.8 "68% thought theminibar was ok ." -
3.4 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall rating
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9.6 "Terrific location."9.5 "
Near to public transport , according to 95%." 8.9 "89%liked the proximity to shopping ." 9.6 "96%liked the proximity to sightseeing ." -
8.5 "Great service."9.4 "94% found the
staff to be very friendly ." -
6.7 "Average value."
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6.7 "Breakfast is mediocre."
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6.5 "Average comfort."
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5.9 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ." 5.3 "Only 53% thought theshower was ok ." 6.8 "68% thought theminibar was ok ." -
3.3 "Internet is poor."3.3 "67% said the
wifi quality was bad ."
Overall rating
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9.5 "Terrific location."9.6 "
Near to public transport , according to 96%." -
8.4 "Great service."9.4 "94% found the
staff to be very friendly ." -
7.2 "Good breakfast."
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5.9 "Average comfort."
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5.8 "Average value."
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5.4 "Rooms are ok."5.2 "For only 52%, the
bathroom was ok ."
Overall rating
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9.7 "Terrific location."
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8.4 "Great service."
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5.8 "Rooms are ok."
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5.7 "Average comfort."
Overall rating
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9.6 "Terrific location."9.6 "
Near to public transport , according to 96%." 9.5 "95%liked the proximity to shopping ." -
8.5 "Great service."9.4 "94% found the
staff to be very friendly ." -
6.7 "Breakfast is mediocre."
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6.4 "Average comfort."
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6.2 "Rooms are ok."5.4 "For only 54%, the
bathroom was ok ." 5.6 "Only 56% thought theshower was ok ." 5.7 "Cleanliness of the bathroom was average , said 57%." -
3.4 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.5review from
Clean, convenient I paid the Kayak rate that included breakfast, but was billed for breakfasts. Wi fi failed after first day (of 5), never restored; never informed of progress, or of any alternative arrangement. No wardrobe in room, and no chest of drawers.
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7.0review from
Receptionist was excellent Nothing
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6.0review from
Proximity to Chelsea flower show
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3.7review from
Good location. This quasi-boutique hotel does not have the intimacy of a boutique hotel and not the broad facilities of a big hotel. It is caught in between. My room (single) was ridiculously small and bathroom even smaller. At the price quoted I would not recommend this hotel. Prices seem to be based mostly on their location in Chelsea. Breakfast buffet was almost finished and replenished with one roll at a time. Again very meager given the price.
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6.3review from
Peaceful location, good continental breakfast, excellent staff. Bathroom a little "jaded", fittings lose.
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7.3review from
Quiet location within walking distance of 2 famous museums, Brompton and Marsden hospitals and also Kings Road. Excellent friendly and helpful staff.
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5.2review from
Room was spacious and very comfortable The hotel bar being closed between 6-8:30pm when we had planned pre dinner drinks at the hotel was frustrating and seems inappropriate when we've booked the hotel room and expect usual facilities.
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7.6review from
location - v good
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6.0review from
Friendliness of staff. Good room service food. Air conditioning almost too effective! Nice decor and quiet, comfortable room (Superior grade room.) Room could have been cleaner - the odd stray hair in bathroom, bedroom and particularly on counterpane.
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5.6review from
Friendly staff Room not ready on arrival. Staff did their best to make up for it.
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7.6review from
Excellent ambiance. Bar opened 24/24 for guests. Very good cookies left each day in my room. Excellent cleaning service.
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7.0review from
Receptionist was excellent Nothing
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7.3review from
Quiet location within walking distance of 2 famous museums, Brompton and Marsden hospitals and also Kings Road. Excellent friendly and helpful staff.
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7.6review from
location - v good
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7.6review from
Excellent ambiance. Bar opened 24/24 for guests. Very good cookies left each day in my room. Excellent cleaning service.
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6.5review from
Clean, convenient I paid the Kayak rate that included breakfast, but was billed for breakfasts. Wi fi failed after first day (of 5), never restored; never informed of progress, or of any alternative arrangement. No wardrobe in room, and no chest of drawers.
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6.0review from
Proximity to Chelsea flower show
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3.7review from
Good location. This quasi-boutique hotel does not have the intimacy of a boutique hotel and not the broad facilities of a big hotel. It is caught in between. My room (single) was ridiculously small and bathroom even smaller. At the price quoted I would not recommend this hotel. Prices seem to be based mostly on their location in Chelsea. Breakfast buffet was almost finished and replenished with one roll at a time. Again very meager given the price.
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6.3review from
Peaceful location, good continental breakfast, excellent staff. Bathroom a little "jaded", fittings lose.
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5.2review from
Room was spacious and very comfortable The hotel bar being closed between 6-8:30pm when we had planned pre dinner drinks at the hotel was frustrating and seems inappropriate when we've booked the hotel room and expect usual facilities.
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6.0review from
Friendliness of staff. Good room service food. Air conditioning almost too effective! Nice decor and quiet, comfortable room (Superior grade room.) Room could have been cleaner - the odd stray hair in bathroom, bedroom and particularly on counterpane.
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5.6review from
Friendly staff Room not ready on arrival. Staff did their best to make up for it.
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