Overview

Cool Palms Motel

4 Nebo Road, Mackay, QLD 4740, Australia
+61 749 575 477

Rp 726,000+

Overall guest ratings

8.6/10 Excellent
Based on 403 reviews

Review highlights

  • 9.7
  • 7.9
  • 7.4
  • 6.9

Good to know

  • Clean rooms
  • Friendly service
  • Great reception

Nearby

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    About

    A great choice for a stay in Mackay, Cool Palms Motel is just 3.2 mi (5.2 km) from the airport. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Rooms feature bonuses like refrigerators and microwaves, along with flat-screen TVs and room service.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Room service
    • Outdoor pool
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 403 reviews
    • 9.7 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "Management was excellent, said 95%."
      10.0 "100% said the reception staff was great."
    • 7.9 "Good location."
      7.8 "78% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
    • 7.4 "Good cleanliness."
      7.4 "74% said rooms were clean."
      7.8 "78% thought it was clean."
    • 6.9 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 6.5 "Internet is average."
      6.1 "61% thought the wifi quality was ok."

    Overall rating

    8.0 Good
    Based on 177 reviews
    • 9.8 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
    • 9.3 "Excellent value."
    • 8.0 "Location is great."
    • 7.6 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 7.0 "Nice rooms."
      6.4 "Beds were acceptable for 64%."
    • 5.5 "Average comfort."
      6.4 "Beds were acceptable for 64%."

    Overall rating

    8.7 Excellent
    Based on 116 reviews
    • 9.6 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.3 "Excellent value."
    • 7.9 "Good location."
    • 7.0 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.6 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 5.5 "Vibe was decent."

    Overall rating

    8.6 Excellent
    Based on 108 reviews
    • 9.8 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.3 "Excellent value."
    • 7.9 "Good location."
    • 6.9 "Rooms are ok."
    • 5.7 "Average comfort."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great reception"
    data provided by TrustYou

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