Overview

Crowne Plaza Memphis Downtown

300 North Second Street, Memphis, TN 38105, United States
+1 901 525 1800

Rp 1,506,667+

Overall guest ratings

7.6/10 Good
Based on 1,132 reviews

Review highlights

  • 8.7
  • 8.2
  • 6.3
  • 5.3

Good to know

  • Great reception
  • Friendly service
  • Good shuttle service

Nearby

    show all

    About

    Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude’s Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist!

    Less More
    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 1,132 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      7.9 "79% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 8.2 "Location is great."
      7.8 "Easily accessible by car, said 78%."
      8.5 "City centre within easy reach, said 85%."
      10.0 "Business sites within easy reach, said 100%."
    • 6.3 "Average value."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      7.0 "70% said rooms were clean."
      5.6 "Only 56% said rooms were big enough."
      6.6 "Only 66% said the rooms were modern."
      5.0 "For only 50%, the tv was ok."
    • 5.3 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
      2.0 "80% thought the facilities needed updating."
    • 1.7 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    Based on 645 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.9 "99% were happy with the shuttle service."
      8.0 "80% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.1 "Location is great."
      7.6 "Easily accessible by car, said 76%."
      8.8 "City centre within easy reach, said 88%."
    • 5.9 "Average value."
    • 5.1 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
    • 5.1 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.1 "Only 61% said rooms were big enough."
    • 5.0 "Breakfast is mediocre."
      3.3 "67% said the breakfast was too expensive."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 2.1 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    Based on 339 reviews
    • 8.3 "Location is great."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.8 "98% were happy with the shuttle service."
      7.2 "72% said the reception staff was great."
    • 6.5 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
      5.7 "Only 57% said rooms were big enough."
    • 5.2 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      5.7 "Only 57% said rooms were big enough."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 1.5 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    Based on 67 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 6.2 "Average value."
    • 5.9 "Rooms are ok."
    • 5.8 "Food is average."
    • 5.5 "Vibe was decent."

    Overall rating

    7.7 Good
    Based on 79 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.9 "99% were happy with the shuttle service."
    • 8.1 "Location is great."
    • 6.3 "Average value."
    • 5.8 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Friendly service"
    "Good shuttle service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    crowne plaza
    shuttle service
    location of the hotel
    nice room
    beale street
    short walk
    staff was very helpful
    stay at the crowne
    star hotel
    charge for parking
    downtown memphis
    great shuttle
    great staff
    shuttle driver
    shuttle to downtown area
    location to downtown
    liked the shuttle service
    More

    Photos
    Map

    Map

    Close