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Crowne Plaza New Orleans French Quarter

739 Canal Street, New Orleans, LA 70130, United States
+1 504 962 0500

Rp 1,280,000+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

7.8/10 Good
Based on 5,265 reviews

Review highlights

  • 8.8
  • 7.1
  • 5.1
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    The Astor Tower was completely renovated in 2016. Exactly 1 mile from the convention center and located on the most exciting street in the city, the Crowne Plaza New Orleans French Quarter hotel seamlessly blends modern convenience with historic architecture and impeccable service. This upscale gem among New Orleans French Quarter hotels is 14 stories still bears the storied Astor name on its façade. Offering the amenities you've come to expect in a business hotel, the Crowne Plaza French Quarter hotel includes a business center with a printer, copier and scanner – so you can keep up while you're on the go. Use our Crowne Plaza Meetings Director to plan everything from a small training session to a larger company celebration. Relax and indulge in French-inspired luxury while at the hotel. From the polished floors and elegant welcome of the lobby check-in area to our comfortable beds and overstuffed armchairs, the hotel offers a luxurious retreat from your busy day. Order room service when your energy is spent from work, or join us for a meal at our on-site restaurant.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 5,265 reviews
    • 8.8 "Location is great."
    • 7.1 "Good service."
    • 6.3 "Vibe was decent."
    • 6.0 "Average cleanliness."
    • 6.0 "Sufficient wellness & sports facilities."
    • 5.1 "Internet is average."
    • 5.0 "Average value."
    • 4.9 "Not very comfortable."
    • 4.7 "Rooms are not good."
    • 4.3 "Breakfast is below average."
    View all review categories

    Overall rating

    7.9 Good
    Based on 3,264 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      9.8 "98% liked the proximity to shopping."
    • 6.7 "Service is ok."
      6.1 "61% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
      5.6 "56% found the room service acceptable."
      5.8 "58% thought the management was tolerable."
    • 5.6 "Vibe was decent."
      6.6 "66% considered the lobby entrance to be so-so."
      7.0 "70% enjoyed the friendly atmosphere."
    • 5.5 "Sufficient wellness & sports facilities."
      6.6 "For only 66%, the fitness area was satisfactory."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 4.4 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      4.3 "57% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
    • 4.4 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      1.2 "Air conditioning was criticized by 88%."
      0.4 "96% were disappointed with the minibar."
      3.7 "For 63%, the rooms looked old."
      0.1 "99% were unsatisfied with the kitchenette."
      1.6 "84% said the bathroom was dirty."
      1.9 "81% found problems with the furniture."
      3.0 "70% had problems with the shower."
    • 4.3 "Value below average."
    • 4.3 "Breakfast is below average."
    • 3.2 "Horrible pool."
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    Overall rating

    7.8 Good
    Based on 1,316 reviews
    • 8.0 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% liked the proximity to shopping."
    • 6.7 "Service is ok."
      6.0 "60% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
    • 6.3 "Vibe was decent."
    • 5.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 5.0 "Internet is average."
      3.0 "70% said the wifi quality was bad."
    • 4.9 "Value below average."
    • 4.7 "Rooms are not good."
      1.6 "84% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      0.3 "97% were disappointed with the minibar."
      2.3 "77% found problems with the furniture."
      4.0 "For 60%, the rooms looked old."
      1.9 "81% said the bathroom was dirty."
      4.4 "56% were unhappy with the view."
      1.2 "Air conditioning was criticized by 88%."
      3.2 "68% had problems with the shower."
      0.1 "99% were unsatisfied with the kitchenette."
    • 4.1 "Breakfast is below average."
    • 3.3 "Pool is below average."
    View all review categories

    Overall rating

    7.5 Good
    Based on 315 reviews
    • 8.6 "Location is great."
      9.3 "93% liked the proximity to sightseeing."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.2 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.1 "Average value."
    • 5.0 "Rooms are ok."
      2.5 "75% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      5.0 "Beds were acceptable for 50%."
    • 4.9 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 4.5 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      5.0 "Beds were acceptable for 50%."
    View all review categories

    Overall rating

    7.9 Good
    Based on 368 reviews
    • 8.8 "Location is great."
    • 6.5 "Service is ok."
      6.2 "62% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 6.0 "Vibe was decent."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      3.9 "61% thought it was too noisy."
    • 4.7 "Value below average."
    • 4.2 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      4.0 "For 60%, the rooms looked old."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews


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