Overview

Hotel Saratoga

Paseo Mallorca 6, 07012 Palma de Mallorca, Balearic Islands, Spain
+34 971 727 240

Rp 1,973,334+

Overall guest ratings

8.2/10 Excellent
Based on 2,674 reviews

Review highlights

  • 9.5
  • 7.8
  • 4.1
  • 3.6

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Hotel at the heart of the city with 185 rooms, two restaurants, one on the ground floor and one on the top floor with jazz club and performances every Monday, Thursday, Friday and Saturday. Spa, fitness center and meeting room for 10 to 120 people. Two swimming pools, garden and solarium

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,674 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.2 "72% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 5.7 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.6 "Only 56% said rooms were big enough."
      6.8 "Only 68% found the balcony ok."
      5.7 "Only 57% thought the shower was ok."
      6.3 "Cleanliness of the bathroom was average, said 63%."
      5.7 "57% thought the minibar was ok."
    • 5.4 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.8 "For 68%, terrace was good enough."
    • 4.1 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      4.7 "Air conditioning was criticized by 53%."
    • 3.6 "Value below average."
      1.2 "88% said the breakfast was too expensive."
    • 3.5 "Wellness & sports facilities were not very nice."
      4.3 "57% didn't like the fitness area."
    • 1.7 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 1,952 reviews
    • 9.6 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 5.7 "Average amenities."
      6.3 "63% thought the building was acceptable."
      6.8 "For 68%, terrace was good enough."
    • 5.6 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      5.9 "Only 59% said rooms were big enough."
      6.9 "Only 69% found the balcony ok."
      5.9 "Only 59% thought the shower was ok."
    • 4.1 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
      3.5 "65% thought it was too noisy."
      4.6 "Air conditioning was criticized by 54%."
    • 3.6 "Value below average."
      1.3 "87% said the breakfast was too expensive."
    • 1.5 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 401 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.6 "Good breakfast."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 7.3 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 6.3 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.9 "Only 59% said rooms were big enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 5.4 "Pool is mediocre."
    • 5.1 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.8 "For 68%, terrace was good enough."
    • 4.5 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
      4.5 "Air conditioning was criticized by 55%."
    • 3.5 "Value below average."
      1.0 "90% said the breakfast was too expensive."
    • 2.1 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 320 reviews
    • 9.4 "Terrific location."
    • 7.6 "Good bar."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 5.6 "Average amenities."
      6.3 "63% thought the building was acceptable."
      6.7 "For 67%, terrace was good enough."
    • 4.9 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      2.7 "73% thought they were poorly maintained."
    • 3.9 "Value below average."
    • 3.4 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    • 3.2 "Disappointing wellness & sports facilities."
    • 1.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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