Overview
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Caracol Suite Hotel

Av. 10 Norte 315 Dep 1 Entre 24 Y 26, 77510 Playa del Carmen, QR, Mexico
+52 984 147 9121

Rp 297,298+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

7.5/10 Good
Based on 178 reviews

Review highlights

  • 9.1
  • 8.4
  • 4.7
  • 3.6

Good to know

  • Spacious rooms
  • Professional service
  • Friendly service

Nearby

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    About

    Situated in Playa del Carmen, this hotel is within a 10-minute walk of Quinta Alegria, Mamitas Beach Club, and Nuestra Senora del Carmen Catholic Church. Pier Navega and Central Square are also within 15 minutes.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 178 reviews
    • 9.1 "Terrific location."
    • 8.4 "Good value."
    • 8.4 "Great service."
    • 6.6 "Average comfort."
    • 4.7 "Rooms are not good."
    • 3.6 "Not very clean."
    • 2.4 "Disappointing internet connection."
    • 1.7 "Terrible amenities."
    • 1.5 "Horrible vibe."
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    Overall rating

    8.0 Good
    Based on 138 reviews
    • 9.3 "Terrific location."
    • 8.3 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Good value."
    • 6.4 "Average comfort."
      5.2 "Only 52% thought the air conditioning was adequate."
      6.7 "Beds were acceptable for 67%."
    • 4.9 "Rooms are not good."
      1.6 "84% complained about the bathroom."
    • 1.6 "Horrible vibe."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
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    Overall rating

    7.6 Good
    Based on 39 reviews
    • 8.7 "Great service."
    • 6.4 "Average comfort."
    • 4.5 "Rooms are not good."
    Good to know
    "Spacious rooms"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Photos
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