Overview

Mercure Queenstown Resort

Sainsbury Road, Queenstown 9300, New Zealand
+64 3442 6600

Rp 1,666,667+

Overall guest ratings

8.1/10 Excellent
Based on 1,152 reviews

Review highlights

  • 9.1
  • 7.9
  • 7.5
  • 6.7

Good to know

  • Comfortable beds
  • Great view

Nearby

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    About

    Situated on a unique vantage point with breath-taking, majestic views over Lake Wakatipu and the Remarkable's Mountain range. 148 guest rooms with either spectacular Lake or relaxing Garden views. Facilities include a seasonal swimming pool, spa pool, sauna, gymnasium and a sports storage room. Enjoy atrium views and superb cuisine at Vista Restaurant. Relax in the Lounge Bar for coffees, tapas and beverages. Three meeting rooms with natural light and views. Family friendly, free car parking.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Ski shuttle (surcharge)
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,152 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
      10.0 "Management was excellent, said 100%."
    • 7.9 "High comfort."
      8.6 "86% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
    • 7.5 "Nice rooms."
      9.8 "98% thought the view was good."
      8.6 "86% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
    • 7.2 "Good breakfast."
      8.9 "89% were happy with the price of the breakfast."
    • 6.8 "Location is acceptable."
      5.7 "Average proximity to the city centre, said 57%."
      5.8 "Reasonably accessible by car, said 58%."
    • 6.7 "Food is average."
      5.4 "The price was ok for 54%."
    • 6.6 "Average value."
      5.4 "54% thought it was adequately priced."
      5.4 "The price was ok for 54%."
    • 4.3 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 610 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 7.3 "Nice rooms."
      9.7 "97% thought the view was good."
      8.2 "82% said the beds were comfortable."
      7.4 "74% thought rooms were spacious."
    • 7.2 "Good breakfast."
    • 7.1 "Good location."
    • 6.5 "Average value."
    • 4.0 "Internet is poor."
      3.4 "66% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    Based on 426 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 7.9 "Nice rooms."
      9.8 "98% thought the view was good."
      8.4 "84% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."
    • 7.2 "Good breakfast."
    • 6.9 "Location is acceptable."
      5.5 "Average proximity to the city centre, said 55%."
    • 6.6 "Average value."
      5.0 "50% thought it was adequately priced."
    • 6.1 "Pool is mediocre."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 115 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.1 "Comfort level is high."
      8.0 "80% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
    • 7.4 "Nice rooms."
      9.8 "98% thought the view was good."
      8.6 "86% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 6.9 "Food is average."
    • 6.7 "Average value."
    • 6.6 "Location is acceptable."
    • 4.8 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 4.6 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great view"
    data provided by TrustYou

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