Overview

The Donatello

501 Post Street, San Francisco, CA 94102, United States
+1 415 441 7100

Rp 2,626,667+

Overall guest ratings

8.5/10 Excellent
Based on 1,441 reviews

Review highlights

  • 9.5
  • 8.7
  • 6.3
  • 6.1

Good to know

  • Spacious rooms
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Location. Located in the entertainment district, this downtown San Francisco hotel is a block from the cable car line. The Moscone Center and the Financial District are six blocks away. A medical center, a health spa and shopping possibilities are also nearby.

    Hotel Features. The Donatello Hotel has a sauna and a fitness facility. This 3.5-star San Francisco property features massage and treatment rooms. Business amenities include a 24-hour business center and complimentary wireless Internet access. The Donatello Hotel has a restaurant and a bar/lounge. Room service is available during limited hours. Valet parking is available for a surcharge.

    Guestrooms. The accommodations, renovated in 2012, offer city views. Beds come with triple sheeting, down comforters, and premium bedding. Amenities featured in guestrooms include bathrobes, bathroom TVs, coffee/tea makers, and sofa beds (double). Guestrooms have iPod docking stations, 32-inch LCD televisions with premium cable channels, free movie channels, HBO, ESPN, DVD players, and complimentary wireless Internet. In addition to safes, guestrooms offer phones with voice mail. All guestrooms offer kitchenettes with microwaves, refrigerators, and cookware/dishes/utensils. Housekeeping is available weekly. All rooms are nonsmoking.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Room service
    • Spa
    • No smoking
    • Kitchen/Kitchenette
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,441 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      9.8 "98% said the concierge service was amazing."
      9.4 "94% said the recreation staff was great."
      10.0 "100% were impressed by the valet service."
    • 8.1 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
    • 7.9 "Nice rooms."
      9.5 "95% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      8.2 "82% said rooms were clean."
      8.2 "82% found the kitchenette to be good."
      7.9 "79% were happy with the tv."
    • 7.2 "High value."
      9.5 "95% were happy with the price of the breakfast."
      8.0 "80% were happy with the price."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Vibe was decent."
    • 5.1 "Sufficient wellness & sports facilities."
    • 2.9 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 432 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      9.9 "99% said the concierge service was amazing."
    • 8.2 "Generally very clean."
      7.8 "78% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.0 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
    • 7.8 "Nice rooms."
      9.5 "95% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
      7.8 "78% said rooms were clean."
      8.2 "82% found the kitchenette to be good."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
    • 2.6 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 763 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.6 "96% said the concierge service was amazing."
      7.7 "77% thought the service was very professional."
    • 7.9 "Nice rooms."
      9.4 "94% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      8.2 "82% said rooms were clean."
      8.1 "81% found the kitchenette to be good."
      8.0 "80% were happy with the tv."
    • 7.6 "High comfort."
      9.4 "94% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
    • 7.2 "High value."
      9.6 "96% were happy with the price of the breakfast."
    • 6.3 "Vibe was decent."
    • 6.1 "Breakfast is mediocre."
    • 4.6 "Wellness & sports facilities were not very nice."
      4.0 "60% didn't like the fitness area."
    • 3.0 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 158 reviews
    • 9.6 "Terrific location."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.2 "Generally very clean."
      7.9 "79% said rooms were clean."
    • 8.1 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 7.6 "Nice rooms."
      9.5 "95% thought rooms were spacious."
      7.9 "79% said rooms were clean."
      8.4 "84% said the beds were comfortable."
    • 5.9 "Vibe was decent."
    • 2.4 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 86 reviews
    • 9.6 "Terrific location."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.3 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
    • 7.4 "Nice rooms."
      9.6 "96% thought rooms were spacious."
    • 5.8 "Vibe was decent."
    • 2.9 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Spacious rooms"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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