Overview

Hotel Chancellor@Orchard

28 Cavenagh Road, Singapore 229635, Singapore
+65 6708 8788

Rp 1,302,632+

Overall guest ratings

7.1/10 Good
Based on 1,950 reviews

Review highlights

  • 9.5
  • 5.7
  • 4.4
  • 3.4

Good to know

  • Great shopping

Nearby

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    About

    At Hotel Chancellor@Orchard, you'll be within a 10-minute drive of Chinatown Heritage Center and Peranakan Museum. Guests can take a dip in the outdoor pool or grab a bite to eat at Bistro@Chancellor, which serves breakfast, lunch, and dinner. A children's pool and a garden are other highlights, and all rooms offer LED TVs and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Playground
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Child pool
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 1,950 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
      7.7 "77% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 5.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.7 "Internet is average."
    • 5.6 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.1 "Only 51% thought the service was professional."
      6.0 "60% thought the management was tolerable."
    • 4.4 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      1.9 "81% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      1.5 "85% had problems with the shower."
      1.4 "86% thought the tv was sub-standard."
      0.8 "92% criticized the small bathroom."
      1.3 "87% said the bathroom was dirty."
      4.0 "Air conditioning was criticized by 60%."
    • 3.4 "Disappointing food."
      2.4 "For 76%, the dining experience was not enjoyable."
      3.1 "Unclean dining area, according to 69%."
      3.8 "62% did not like what was on the menu."
      4.0 "60% said the pork dishes didn't taste good."
    • 2.5 "Awful breakfast."
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    Overall rating

    7.0 Good
    Based on 702 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 6.1 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
    • 6.1 "Internet is average."
    • 5.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 3.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      2.0 "80% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      1.2 "88% had problems with the shower."
      1.5 "85% thought the tv was sub-standard."
      0.8 "92% thought they were poorly maintained."
      0.9 "91% criticized the small bathroom."
    • 3.5 "Disappointing food."
      3.2 "For 68%, the dining experience was not enjoyable."
    • 2.3 "Awful breakfast."
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    Overall rating

    7.0 Good
    Based on 643 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 6.0 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.6 "Internet is average."
    • 5.3 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      5.0 "Housekeeping was ok, according to 50%."
    • 5.2 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.3 "Beds were acceptable for 53%."
    • 3.0 "Food is inedible."
    • 2.9 "Awful breakfast."
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    Overall rating

    6.7 Good
    Based on 195 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
    • 6.3 "Vibe was decent."
    • 5.9 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.7 "Internet is average."
    • 5.2 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
    • 4.1 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.0 "80% said rooms were small."
    • 3.9 "Disappointing food."
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    Overall rating

    7.2 Good
    Based on 409 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 5.8 "Internet is average."
    • 5.4 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.2 "Only 52% thought the service was professional."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      2.1 "79% said rooms were small."
      1.4 "86% had problems with the shower."
      1.4 "86% thought the tv was sub-standard."
      0.9 "91% thought they were poorly maintained."
    • 3.6 "Disappointing food."
    • 2.9 "Awful breakfast."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great shopping"
    data provided by TrustYou

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