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Peninsula Excelsior Hotel

5 Coleman Street, Singapore 179805, Singapore
+65 6337 2200

Rp 1,586,667+

Overall guest ratings

7.8/10 Good
Based on 11,268 reviews

Review highlights

  • 9.7
  • 7.9
  • 5.5
  • 5.3

Nearby

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    About

    With a stay at Peninsula Excelsior Hotel, you'll be centrally located in Singapore, steps from Singapore Philatelic Museum and Adelphi. This 4-star hotel is close to Chinatown Heritage Center and National Orchid Garden.

    Rooms

    Make yourself at home in one of the 600 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Spa
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Coffee shop
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 11,268 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "Easily accessible by car, said 96%."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.1 "Good access to the airport, said 91%."
    • 7.9 "Good bar."
      8.6 "Delicious alcoholic drinks, according to 86%."
      7.9 "79% thought beverage prices were a great value."
    • 6.9 "Service is ok."
      6.7 "Only 67% thought the service was professional."
      5.0 "Housekeeping was ok, according to 50%."
      6.5 "65% said the concierge service was sufficient."
      5.0 "50% found the room service acceptable."
      5.4 "Only 54% were satisfied with the booking process."
      5.0 "Bar service was average, according to 50%."
      6.9 "69% thought the shuttle service was ok."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.8 "Sufficient business facilities, according to 58%."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
      5.0 "Only 50% said that wellness & sports facilities were clean enough."
    • 5.5 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Internet is average."
    • 4.7 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      2.5 "75% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
    • 4.1 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 4,169 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.6 "Average value."
      6.2 "The price was ok for 62%."
    • 5.5 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
    • 5.0 "Internet is average."
    • 5.0 "Average comfort."
      2.5 "75% criticized the small bathroom."
      3.1 "69% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 4.2 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.1 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 3.8 "Breakfast is below average."
      2.4 "76% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    Based on 3,831 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% thought it was easy to get to the train station."
    • 6.7 "Service is ok."
      6.4 "Only 64% thought the service was professional."
    • 6.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.2 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      3.6 "64% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      3.9 "61% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      2.2 "78% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      2.3 "77% complained about the elevator."
      3.5 "65% didn't like the architecture."
    • 3.8 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 1,014 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Good value."
      8.3 "83% thought it was a great value."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.0 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
    • 5.9 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.4 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.1 "Internet is average."
    • 4.8 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.2 "Not very comfortable."
      4.7 "53% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      2.2 "78% criticized the small bathroom."
      2.2 "Air conditioning was criticized by 78%."
    View all review categories

    Overall rating

    7.6 Good
    Based on 2,253 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Average value."
    • 6.6 "Service is ok."
      5.5 "Housekeeping was ok, according to 55%."
      6.5 "65% said the concierge service was sufficient."
      5.0 "50% found the room service acceptable."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.4 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.0 "Beds were acceptable for 50%."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 5.0 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      5.0 "Beds were acceptable for 50%."
    • 5.0 "Average cleanliness."
      4.9 "51% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 3.4 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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