Overview

Grand Harbour Hotel

West Quay Road, Southampton, SO15 1AG, United Kingdom
+44 238 063 3033

Rp 1,058,000+

Overall guest ratings

7.6/10 Good
Based on 3,115 reviews

Review highlights

  • 9.0
  • 6.4
  • 5.3
  • 5.3

Good to know

  • Friendly service

Nearby

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    About

    Grand Harbour Hotel puts you within a 10-minute drive of Southampton Maritime Museum and offers an airport shuttle (available 24 hours) for GBP 25.00 per vehicle. Guests can visit the spa to indulge in massages, body wraps, or body scrubs, and British cuisine is served at Boardwalk Restaurant, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and plasma TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 2,864 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.2 "Only 52% thought the service was professional."
      5.3 "53% found the room service acceptable."
    • 5.5 "Internet is average."
    • 5.4 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.9 "Only 59% said rooms were clean enough."
    • 5.3 "Vibe was decent."
      5.6 "56% thought the atmosphere was somewhat friendly."
      5.7 "Only 57% thought, the hotel was stylish."
      5.1 "51% considered the lobby entrance to be so-so."
    • 5.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.1 "Disappointing food."
      4.7 "53% did not like what was on the menu."
      3.2 "The price was too high for 68%."
      2.8 "For 72%, the dining experience was not enjoyable."
      3.2 "68% did not enjoy the desserts."
      1.6 "84% were unsatisified with the snacks."
      1.4 "Unclean dining area, according to 86%."
      1.6 "84% complained about the fish/seafood dishes."
      0.8 "92% found the side dishes unedible."
      3.8 "62% did not like the vegetable dishes."
      0.0 "100% said the pork dishes didn't taste good."
    • 3.7 "Value below average."
      3.2 "The price was too high for 68%."
      3.2 "68% said the breakfast was too expensive."
      0.9 "91% said beverages were too expensive."
    • 2.5 "Bar is disappointing."
      2.5 "Bar service was unacceptable, according to 75%."
      0.9 "91% said beverages were too expensive."
      3.8 "Alcoholic drinks were awful, according to 62%."
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    Overall rating

    7.8 Good
    Based on 2,148 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.2 "Service is ok."
      5.6 "Only 56% thought the service was professional."
      5.1 "51% found the room service acceptable."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.9 "Only 59% said rooms were clean enough."
    • 5.4 "Internet is average."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
      5.3 "53% considered the lobby entrance to be so-so."
      5.6 "56% found the grounds not bad."
    • 5.0 "Vibe was decent."
      3.1 "69% criticized the unstylish hotel."
    • 3.8 "Disappointing food."
      4.1 "59% did not like what was on the menu."
      3.1 "The price was too high for 69%."
      2.9 "For 71%, the dining experience was not enjoyable."
      3.3 "67% did not enjoy the desserts."
      1.3 "Unclean dining area, according to 87%."
      1.6 "84% complained about the fish/seafood dishes."
      1.4 "86% were unsatisified with the snacks."
      3.3 "67% did not like the vegetable dishes."
    • 3.1 "Terrible value."
      3.1 "The price was too high for 69%."
      3.4 "66% said the breakfast was too expensive."
      0.9 "91% said beverages were too expensive."
    • 2.7 "Bar is disappointing."
      2.4 "Bar service was unacceptable, according to 76%."
      0.9 "91% said beverages were too expensive."
      3.9 "Alcoholic drinks were awful, according to 61%."
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    Overall rating

    7.4 Good
    Based on 372 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was stylish."
    • 5.7 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.6 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.5 "Service is ok."
      5.1 "51% said the reception staff was ok."
    • 4.3 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      4.0 "60% didn't like the balcony."
    • 3.5 "Value below average."
      3.3 "The price was too high for 67%."
    • 3.5 "Disappointing food."
      4.1 "59% did not like what was on the menu."
      3.3 "The price was too high for 67%."
    • 2.7 "Bar is disappointing."
      2.5 "Bar service was unacceptable, according to 75%."
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    Overall rating

    6.9 Good
    Based on 28 reviews
    • 5.9 "Service is ok."
    • 5.0 "Rooms are ok."

    Overall rating

    7.4 Good
    Based on 315 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Service is ok."
    • 5.3 "Internet is average."
    • 5.0 "Rooms are ok."
      2.8 "72% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      0.3 "97% were disappointed with the minibar."
    • 4.9 "Not very clean."
      4.1 "59% thought it was rather dirty."
    • 4.8 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.0 "Disappointing food."
      4.4 "56% did not like what was on the menu."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

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