Overview

Grand Harbour Hotel

West Quay Road, Southampton, SO15 1AG, United Kingdom
+44 238 063 3033

Rp 1,213,334+

Overall guest ratings

7.6/10 Good
Based on 3,393 reviews

Review highlights

  • 9.0
  • 5.9
  • 5.3
  • 5.3

Good to know

  • Friendly service

Nearby

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    About

    Grand Harbour Hotel puts you within a 10-minute drive of Southampton Maritime Museum and offers an airport shuttle (available 24 hours) for GBP 25.00 per vehicle. Guests can visit the spa to indulge in massages, body wraps, or body scrubs, and British cuisine is served at Boardwalk Restaurant, which is open for breakfast and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and plasma TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Business centre
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 3,393 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 5.9 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.1 "Only 61% said rooms were clean enough."
      5.2 "Only 52% found the balcony ok."
    • 5.8 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.8 "58% thought the management was tolerable."
      6.7 "67% found the room service acceptable."
    • 5.4 "Internet is average."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.0 "50% found the grounds not bad."
      6.8 "Sufficient business facilities, according to 68%."
      6.3 "For 63%, terrace was good enough."
    • 5.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.5 "Disappointing food."
      4.5 "55% did not like what was on the menu."
      4.0 "The price was too high for 60%."
      3.1 "For 69%, the dining experience was not enjoyable."
      3.4 "66% found the side dishes unedible."
      0.3 "Unclean dining area, according to 97%."
      1.8 "82% were unsatisified with the snacks."
      2.3 "77% complained about the fish/seafood dishes."
      1.9 "81% said the pork dishes didn't taste good."
      1.1 "89% said, the pizza was not tasty."
    • 3.9 "Value below average."
      4.0 "The price was too high for 60%."
      3.5 "65% said the breakfast was too expensive."
      2.4 "76% said beverages were too expensive."
    • 2.9 "Bar is disappointing."
      1.9 "Bar service was unacceptable, according to 81%."
      2.4 "76% said beverages were too expensive."
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    Overall rating

    7.8 Good
    Based on 2,510 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      5.4 "54% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
      6.9 "69% said the concierge service was sufficient."
      5.5 "55% thought the management was tolerable."
      6.8 "68% found the room service acceptable."
    • 6.1 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.3 "Only 63% said rooms were clean enough."
      5.3 "Only 53% found the balcony ok."
    • 5.7 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.5 "55% found the grounds not bad."
    • 5.3 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was stylish."
    • 4.1 "Disappointing food."
      4.2 "58% did not like what was on the menu."
      3.0 "For 70%, the dining experience was not enjoyable."
      3.6 "The price was too high for 64%."
      0.4 "Unclean dining area, according to 96%."
      2.4 "76% complained about the fish/seafood dishes."
      1.6 "84% were unsatisified with the snacks."
    • 3.0 "Terrible value."
      3.6 "The price was too high for 64%."
      3.6 "64% said the breakfast was too expensive."
      2.2 "78% said beverages were too expensive."
    • 2.9 "Bar is disappointing."
      2.1 "Bar service was unacceptable, according to 79%."
      2.2 "78% said beverages were too expensive."
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    Overall rating

    7.4 Good
    Based on 475 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 6.0 "Breakfast is mediocre."
    • 6.0 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 5.5 "Vibe was decent."
      6.1 "Only 61% thought, the hotel was stylish."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.4 "Internet is average."
    • 4.3 "Disappointing food."
      4.3 "57% did not like what was on the menu."
      3.9 "The price was too high for 61%."
    • 4.2 "Pool is below average."
    • 4.1 "Value below average."
      3.9 "The price was too high for 61%."
    • 3.0 "Bar is disappointing."
      2.2 "Bar service was unacceptable, according to 78%."
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    Overall rating

    7.1 Good
    Based on 67 reviews
    • 5.8 "Service is ok."
    • 5.4 "Rooms are ok."
    • 5.0 "Internet is average."
    • 4.4 "Disappointing food."
    • 3.3 "Value below average."

    Overall rating

    7.5 Good
    Based on 339 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 5.2 "Internet is average."
    • 5.1 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 4.9 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.9 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
    • 4.9 "Not very clean."
      3.9 "61% thought it was rather dirty."
    • 4.9 "Disappointing food."
      4.7 "53% did not like what was on the menu."
    • 4.2 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

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