Overview

Artotel

Jl Dr Soetomo 79 - 81, Surabaya 60264, Indonesia
+62 315 689 000

Rp 360,000+

Overall guest ratings

8.5/10 Excellent
Based on 1,487 reviews

Review highlights

  • 9.0
  • 8.8
  • 8.3
  • 6.8

Good to know

  • Clean rooms
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    ARTOTEL offers an airport shuttle for IDR 260000 per vehicle one way. Guests can indulge in massages, and RoCA serves breakfast, lunch, and dinner. A bar/lounge and a terrace are other highlights, and rooms at this boutique hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Room service
    • Bicycle hire
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Coffee shop
    • Safe
    • Non-smoking rooms available
    • Business centre
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Bar/Lounge
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Free valet parking
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 1,487 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.6 "96% thought it was clean."
    • 8.3 "Vibe was good."
      8.5 "85% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
      9.0 "90% thought the hotel was luxurious."
    • 7.9 "Good breakfast."
    • 7.8 "Good location."
      9.2 "Easily accessible by car, said 92%."
      8.0 "City centre within easy reach, said 80%."
    • 6.8 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 1.7 "Horrible pool."
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    Overall rating

    8.3 Excellent
    Based on 505 reviews
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.5 "Vibe was good."
      9.7 "97% said it was a stylish hotel."
    • 8.1 "Breakfast is good."
    • 7.8 "Good location."

    Overall rating

    8.4 Excellent
    Based on 297 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 8.2 "Vibe was good."
    • 8.1 "Breakfast is good."
    • 7.9 "Tasty food."
    • 6.8 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."

    Overall rating

    7.9 Good
    Based on 386 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 8.2 "Vibe was good."
    • 8.1 "Location is great."
    • 8.0 "Breakfast is good."

    Overall rating

    8.3 Excellent
    Based on 297 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 8.6 "Vibe was good."
    • 7.9 "Good breakfast."
    • 7.8 "Good location."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

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