Overview

Hotel Mercure Wien Westbahnhof

Felberstrasse 4, 1150 Vienna, Wien, Austria
+43 198 1110

Rp 960,000+

Overall guest ratings

7.8/10 Good
Based on 1,349 reviews

Review highlights

  • 9.3
  • 8.9
  • 8.2
  • 5.4

Good to know

  • Professional service
  • Train station is close

Nearby

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    About

    The Hotel Vienna Mercure Westbahnhof is situated next to the train station City West, in an impressive location near Mariahilfer Strasse with a fantastic range of shops to choose from. It is also close to Wiener Stadthalle, a venue for international artists, just around the corner from Vienna's top musical stage - Raimund Theater. The Naschmarkt, Schönbrunn Palace, Art History Museum, the new Stadtsaal Theater and Vienna's historical old town are easy to visit by metro and tram.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Sauna
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,349 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      9.1 "91% liked the proximity to sightseeing."
      9.3 "Good access to the airport, said 93%."
      7.1 "City centre within easy reach, said 71%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.0 "80% said the booking process went smoothly."
    • 8.2 "Breakfast is good."
    • 8.1 "Bar is amazing."
    • 6.6 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      5.2 "Cleanliness of the bathroom was average, said 52%."
      6.9 "69% thought the minibar was ok."
      5.0 "50% said the view was so-so."
    • 5.0 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 4.5 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 849 reviews
    • 9.2 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      8.4 "Easily accessible by car, said 84%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 6.7 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.6 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
      5.2 "Only 52% thought the air conditioning was adequate."
    • 5.6 "Rooms are ok."
      5.2 "Only 52% thought the air conditioning was adequate."
      5.2 "Cleanliness of the bathroom was average, said 52%."
      5.0 "50% said the view was so-so."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
    • 4.3 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 202 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 5.0 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 4.8 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 4.5 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.8 "Air conditioning was criticized by 52%."

    Overall rating

    8.0 Good
    Based on 26 reviews
    • 9.4 "Terrific location."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 5.1 "Rooms are ok."
    • 4.8 "Not very comfortable."

    Overall rating

    7.9 Good
    Based on 269 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 7.3 "Tasty food."
    • 5.1 "Rooms are ok."
    • 4.5 "Not very comfortable."
      2.9 "71% said rooms were small."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
    • 4.3 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Professional service"
    "Train station is close"
    data provided by TrustYou

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