Overview

Bay Village Tropical Retreat & Apartments

Cnr Lake & Gatton Sts, Cairns, QLD 4870, Australia
+61 740 514 622

Rp 962,667+

Overall guest ratings

7.7/10 Good
Based on 350 reviews

Review highlights

  • 10.0
  • 9.2
  • 9.1
  • 5.3

Good to know

  • Near city centre
  • Spacious rooms
  • Pleasant hotel grounds

Nearby

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    About

    Location.

    Nestled amongst an acre of lush tropical gardens in the very heart of Cairns, you will enjoy the superb location and comfort of our family owned boutique hotel. specializing in that personal touch.

    Property Features.

    The Bay Village Tropical Retreat is a perfect base to discover the region's natural wonders of reef, rainforest and outback. Located within easy walking distance to Cairns waterfront, the property boasts à la carte dining, a free form swimming pool, poolside cocktail bar, guest laundry, a meeting room, and award winning gardens. The hotel offers free WiFi and 24-hour check-in.

    Guestrooms.

    Guestrooms feature private bathrooms, air conditioning, free WiFi, free toiletries, coffee/tea makers, phone and TVs. Connecting/adjoining rooms are also available.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Laundry service
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • 24 Hour Front Desk
    • Pets not allowed
    • Storage available
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 350 reviews
    • 10.0 "Incredible bar."
    • 9.2 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.1 "Food is to die for."
      10.0 "100% loved the menu selection."
    • 8.5 "Location is great."
      8.4 "City centre within easy reach, said 84%."
      10.0 "100% appreciated the closeness to the beach."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      8.6 "86% liked the proximity to shopping."
    • 6.1 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
      5.2 "Beds were acceptable for 52%."
    • 5.3 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 2.5 "Awful breakfast."
    • 1.3 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 238 reviews
    • 9.2 "World class service."
      9.1 "91% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 9.0 "Food is to die for."
    • 8.5 "Location is great."
      8.3 "City centre within easy reach, said 83%."
    • 5.8 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
    • 4.9 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
      3.5 "65% complained about the bathroom."
      1.7 "For 83%, the rooms looked old."
      3.1 "Air conditioning was criticized by 69%."
    • 4.1 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 1.8 "Awful breakfast."
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    Overall rating

    8.1 Excellent
    Based on 91 reviews
    • 9.1 "Food is to die for."
    • 9.0 "World class service."
    • 8.7 "Location is great."
      8.6 "City centre within easy reach, said 86%."
    • 8.7 "Pool is good."
    • 6.4 "Average amenities."
    • 6.3 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
    • 5.5 "Rooms are ok."
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    Overall rating

    8.0 Good
    Based on 21 reviews
    • 9.4 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 9.3 "Food is to die for."
    • 8.7 "Location is great."
    • 6.1 "Average comfort."
    • 5.2 "Rooms are ok."
    Good to know
    "Near city centre"
    "Spacious rooms"
    "Pleasant hotel grounds"
    data provided by TrustYou

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