Guest reviews
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Overall rating
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9.4 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 9.9 "99%enjoyed the restaurants & bars nearby ." 9.7 "Near to public transport , according to 97%." 9.1 "City centre within easy reach , said 91%." 9.7 "97% thought it waseasy to get to the train station ." 9.5 "Easily accessible by car , said 95%." -
8.3 "Great service."9.1 "91% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 7.5 "75% thought theservice was very professional ." 7.0 "70% said theconcierge service was amazing ." 7.7 "Management was excellent , said 77%." 8.1 "81% said therecreation staff was great ." -
7.8 "High comfort."9.2 "92% thought
rooms were spacious ." 7.8 "78% said thebeds were comfortable ." 8.1 "81% liked thebig bathroom ." -
7.7 "Nice rooms."9.8 "98% thought the
view was good ." 9.2 "92% thoughtrooms were spacious ." 7.8 "78% said thebeds were comfortable ." 7.6 "76% saidrooms were clean ." 8.1 "81% liked thebig bathroom ." -
7.2 "Tasty food."
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6.9 "Bar is ok."
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6.3 "Breakfast is mediocre."6.7 "
Breakfast prices were ok , according to 67%." -
6.1 "Vibe was decent."
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5.4 "Average amenities."5.3 "53% thought the
building was acceptable ." -
3.9 "Internet is poor."2.4 "76% said the
wifi quality was bad ."
Overall rating
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9.3 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 9.6 "Near to public transport , according to 96%." 9.9 "99%enjoyed the restaurants & bars nearby ." 9.2 "City centre within easy reach , said 92%." -
8.0 "Great service."9.1 "91% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." -
7.5 "Nice rooms."9.7 "97% thought the
view was good ." 9.3 "93% thoughtrooms were spacious ." 7.3 "73% saidrooms were clean ." 8.1 "81% liked thebig bathroom ." -
6.9 "Food is average."
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6.5 "Breakfast is mediocre."
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5.4 "Vibe was decent."
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5.0 "Average amenities."4.9 "51% thought the
building wasn't nice ." 1.6 "84%complained about the elevator ." 4.6 "For 54%, thelobby entrance was sub-standard ." 1.9 "81% thought thefacilities needed updating ." -
4.3 "Internet is poor."2.3 "77% said the
wifi quality was bad ."
Overall rating
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9.6 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 9.9 "99%enjoyed the restaurants & bars nearby ." 9.2 "City centre within easy reach , said 92%." 9.5 "Near to public transport , according to 95%." -
7.9 "Good service."8.8 "88% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 7.4 "74% thought theservice was very professional ." -
7.8 "High comfort."9.2 "92% thought
rooms were spacious ." 7.7 "77% said thebeds were comfortable ." 7.9 "79% liked thebig bathroom ." -
7.8 "Nice rooms."9.9 "99% thought the
view was good ." 9.2 "92% thoughtrooms were spacious ." 7.7 "77% said thebeds were comfortable ." 7.3 "73% saidrooms were clean ." 7.9 "79% liked thebig bathroom ." -
7.5 "Good cleanliness."7.3 "73% said
rooms were clean ." 8.9 "89% thoughtit was clean ." -
6.8 "Bar is ok."
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6.2 "Breakfast is mediocre."6.4 "
Breakfast prices were ok , according to 64%." -
6.0 "Vibe was decent."5.0 "50% considered the
lobby entrance to be so-so ." -
5.5 "Average amenities."5.4 "54% thought the
building was acceptable ." 5.0 "50% considered thelobby entrance to be so-so ." -
3.6 "Internet is poor."2.1 "79% said the
wifi quality was bad ."
Overall rating
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9.3 "Terrific location."
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8.0 "Great service."9.2 "92% found the
staff to be very friendly ." -
7.7 "High comfort."9.1 "91% thought
rooms were spacious ." 8.0 "80% said thebeds were comfortable ." -
7.7 "Nice rooms."9.7 "97% thought the
view was good ." 9.1 "91% thoughtrooms were spacious ." 8.0 "80% said thebeds were comfortable ." -
7.2 "Good cleanliness."
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6.8 "Food is average."
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6.2 "Bar is ok."
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6.1 "Vibe was decent."
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5.5 "Average value."
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4.8 "Bad amenities."4.6 "54% thought the
building wasn't nice ." 1.5 "85%complained about the elevator ."
Overall rating
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9.6 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." -
9.0 "Excellent wellness & sports facilities."9.5 "
top-notch fitness area , thought 95%." -
8.0 "Great service."8.9 "89% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 7.5 "75% thought theservice was very professional ." -
7.9 "High comfort."7.9 "79% said the
beds were comfortable ." 9.4 "94% thoughtrooms were spacious ." 8.3 "83% liked thebig bathroom ." -
7.4 "Good cleanliness."7.1 "71% said
rooms were clean ." -
6.9 "Food is average."
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6.8 "Bar is ok."
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6.3 "Breakfast is mediocre."6.6 "
Breakfast prices were ok , according to 66%." -
6.1 "Vibe was decent."
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3.8 "Internet is poor."2.5 "75% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.5review from
Great location A little jaded
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7.0review from
I had booked a 'Deluxe' room with city view and got a good deal via booking.com. Based on the (very) positive reviews here I was at first a bit disappointed. There was nothing wrong with the room, in fact it is rather spacious, but in the end it was rather basic and maybe not as good as I had expected. I then asked for an upgrade and for a small additional fee changed my reservation to a 'Superior' room with river view - and this room was really very nice. It is much more modern than the 'Deluxe' room, the bathroom is amazing and overall its just more luxurious and definately worth the extra fee. My recommendation: they have 'superior' rooms that have bathtub and shower combined and some that have them apart. The rooms that have them apart are apparently nicer but there are also not so many of those. Furthermore, the gym is very good and modern, apparently it has been renovated recently. Some of the staff at the front desk is more helpful than others. At first they told me a room upgrade is generally not possible, then I asked someone else a bit later and all over sudden it was possible. Also, some of the staff at the main entrance does not seem very attentive. The attached bar/restaurant is okay, not amazing, but okay.
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5.7review from
Great location by the river with great views. Its very close to the centre of Chicago. Our room was large and clean, though the coffee machine took some working out. Think for the price breakfast should be included
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6.3review from
clean, friendly and good location
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7.3review from
We were thrilled with the river view room, its spaciousness, and the hotel's proximity to major attractions and shopping.
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7.0review from
I had stayed at this hotel before and enjoyed my stay. It is in the center of town close to where I need to be and is moderatly priced for the area.
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8.0review from
location nothing much
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8.0review from
The staff were extremely helpful and accommodating. They were always willing to give suggestions and help us have a great experience in Chicago. I also liked the view! It was fantastic! If you have a choice, go for a corner room- the 14'S. Nope! It was great!
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4.0review from
The hallways had a foul odor.
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7.2review from
The holet was in a great location, close to everything. the river view was very nice worht the extra $. I would definetely stay again! It was lacking a holtel bar and restraunt and other amenities.
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8.0review from
large room with very comfortable bed. The bath and particularly shower with large overhead nozzle were clean and neat design. Good location.
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8.0review from
location nothing much
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8.0review from
The staff were extremely helpful and accommodating. They were always willing to give suggestions and help us have a great experience in Chicago. I also liked the view! It was fantastic! If you have a choice, go for a corner room- the 14'S. Nope! It was great!
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8.0review from
large room with very comfortable bed. The bath and particularly shower with large overhead nozzle were clean and neat design. Good location.
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7.0review from
I had booked a 'Deluxe' room with city view and got a good deal via booking.com. Based on the (very) positive reviews here I was at first a bit disappointed. There was nothing wrong with the room, in fact it is rather spacious, but in the end it was rather basic and maybe not as good as I had expected. I then asked for an upgrade and for a small additional fee changed my reservation to a 'Superior' room with river view - and this room was really very nice. It is much more modern than the 'Deluxe' room, the bathroom is amazing and overall its just more luxurious and definately worth the extra fee. My recommendation: they have 'superior' rooms that have bathtub and shower combined and some that have them apart. The rooms that have them apart are apparently nicer but there are also not so many of those. Furthermore, the gym is very good and modern, apparently it has been renovated recently. Some of the staff at the front desk is more helpful than others. At first they told me a room upgrade is generally not possible, then I asked someone else a bit later and all over sudden it was possible. Also, some of the staff at the main entrance does not seem very attentive. The attached bar/restaurant is okay, not amazing, but okay.
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7.3review from
We were thrilled with the river view room, its spaciousness, and the hotel's proximity to major attractions and shopping.
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7.0review from
I had stayed at this hotel before and enjoyed my stay. It is in the center of town close to where I need to be and is moderatly priced for the area.
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7.2review from
The holet was in a great location, close to everything. the river view was very nice worht the extra $. I would definetely stay again! It was lacking a holtel bar and restraunt and other amenities.
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6.5review from
Great location A little jaded
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5.7review from
Great location by the river with great views. Its very close to the centre of Chicago. Our room was large and clean, though the coffee machine took some working out. Think for the price breakfast should be included
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6.3review from
clean, friendly and good location
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4.0review from
The hallways had a foul odor.
