Overview

Crowne Plaza Dallas Downtown

1015 Elm Street, Dallas, TX 75202, United States
+1 214 742 5678

Rp 1,520,000+

Overall guest ratings

7.0/10 Good
Based on 2,520 reviews

Review highlights

  • 8.2
  • 7.4
  • 4.8
  • 4.7

Nearby

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    About

    Crowne Plaza® Hotel Dallas Offers Downtown Location Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike. Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief, our facility is certainly The Place to Meet among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception. Leisure guests also appreciate our hotel's convenient downtown locale. Dallas, Texas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations. The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Gift shop
    • Laundry facilities
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 2,520 reviews
    • 8.2 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
    • 7.4 "Good service."
      7.6 "76% found the staff to be very friendly."
      8.1 "81% were happy with the shuttle service."
      7.2 "72% thought the service was very professional."
      9.3 "93% said the recreation staff was great."
      7.0 "Hotel security was great, thought 70%."
      7.9 "79% said the concierge service was amazing."
    • 6.5 "Bar is ok."
      5.6 "Alcoholic drinks were not bad, according to 56%."
    • 6.3 "Average value."
      6.7 "Breakfast prices were ok, according to 67%."
      5.5 "The price was ok for 55%."
    • 6.0 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
      5.5 "The price was ok for 55%."
      6.4 "Desserts were ok, said 64%."
    • 4.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.8 "62% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      2.6 "74% found problems with the furniture."
      2.0 "Air conditioning was criticized by 80%."
      2.0 "80% had problems with the shower."
      0.3 "97% criticized the small bathroom."
      2.5 "75% said the bathroom was dirty."
      2.8 "72% were disappointed with the minibar."
      4.1 "59% were unsatisfied with the kitchenette."
      2.0 "80% thought the tv was sub-standard."
    • 4.7 "Wellness & sports facilities were not very nice."
      4.5 "55% didn't like the fitness area."
    • 4.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      3.8 "62% said rooms were small."
      2.5 "75% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
      0.3 "97% criticized the small bathroom."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.2 "For 68%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
      1.3 "87% complained about the elevator."
      4.5 "55% didn't like the architecture."
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    Overall rating

    7.1 Good
    Based on 982 reviews
    • 7.5 "Good location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
      8.7 "87% liked the proximity to shopping."
    • 7.0 "Good service."
      5.7 "57% said the reception staff was ok."
      5.2 "52% thought the valet service was acceptable."
    • 6.7 "Bar is ok."
    • 6.1 "Food is average."
    • 5.7 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 4.9 "Pool is below average."
    • 4.7 "Not very comfortable."
      4.3 "57% said rooms were small."
      2.4 "76% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
      0.3 "97% criticized the small bathroom."
    • 4.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
      4.0 "60% didn't like the architecture."
      1.4 "86% complained about the elevator."
    • 2.9 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
      5.0 "Only 50% thought, the hotel was stylish."
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    Overall rating

    6.8 Good
    Based on 529 reviews
    • 8.1 "Location is great."
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.7 "77% were happy with the shuttle service."
    • 6.7 "Average value."
      6.8 "Breakfast prices were ok, according to 68%."
    • 6.3 "Bar is ok."
    • 5.8 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 5.8 "Pool is mediocre."
    • 4.2 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.6 "64% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      2.8 "72% found problems with the furniture."
      1.9 "81% had problems with the shower."
      0.3 "97% criticized the small bathroom."
    • 3.7 "Not very comfortable."
      3.6 "64% said rooms were small."
      2.3 "77% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
      0.3 "97% criticized the small bathroom."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 2.4 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    6.3 Good
    Based on 604 reviews
    • 7.9 "Good location."
      10.0 "Easily accessible by car, said 100%."
    • 7.0 "Good service."
      7.4 "74% found the staff to be very friendly."
      7.8 "78% were happy with the shuttle service."
      7.3 "73% thought the service was very professional."
    • 5.8 "Food is average."
    • 5.6 "Breakfast is mediocre."
    • 4.9 "Pool is below average."
    • 4.6 "Not very clean."
      4.9 "51% said rooms were dirty."
      4.4 "56% thought it was rather dirty."
    • 4.6 "Wellness & sports facilities were not very nice."
      4.5 "55% didn't like the fitness area."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
    • 3.9 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.5 "75% found problems with the furniture."
      4.9 "51% didn't like the uncomfortable beds."
      1.7 "For 83%, the rooms looked old."
      3.5 "65% said rooms were small."
      2.0 "Air conditioning was criticized by 80%."
      2.2 "78% had problems with the shower."
      0.3 "97% criticized the small bathroom."
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    Overall rating

    7.3 Good
    Based on 403 reviews
    • 8.2 "Location is great."
    • 7.4 "Good service."
      7.3 "73% found the staff to be very friendly."
      8.4 "84% were happy with the shuttle service."
    • 6.0 "Food is average."
    • 5.7 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 5.0 "Average comfort."
      4.1 "59% said rooms were small."
    • 4.7 "Wellness & sports facilities were not very nice."
      4.6 "54% didn't like the fitness area."
    • 4.1 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
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