Recent reviews
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- Negative
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4.0
Beach even though staff are not welcoming and treat guests like out of hotel visitors Houskeeping:unclean room crumbs on floor and forgot items like face towels and removing garbage waste
review from KAYAK -
5.3
The staff working at pool side and beach are very nice,friendly and helpful. The reception guy was not serve apporpriately at all. When check out, mini bar consumption was charged which I didn't use at all. The receptionist did not appologize, even he behaved as if I told a lie!! I was very disappointed with the service this 5 star hotel provides at the end.
review from KAYAK -
7.3
Grand luxe. Cadre somptueux, service attentif. Piscine magnifique, grande plage. The Palm
review from KAYAK -
6.3
It is not the first time that I come to this hotel. I like One and Only resorts. They are stylish, the design is expensive. The rooms are renovated since the last year and eleganly furnished. Concerning the food: lunch at the Eau Zone is superb! The service is not as good as it supposed to be in a five star hotel. The hotel staff (especially in the restaurants) seems to be lazy. The breakfast is very poor.
review from KAYAK -
7.3
Very nice hotel,was here for the second time.First time we where Palace area now we tried the Arabian Court,just as good!One of the only hotels in Dubai whit a nice beach. The only bad comment of this other wise perfect hotel is the terrible WiFi connection which is limited reach to the check in desk!I think this is very important to solve.
review from KAYAK -
7.3
One of the best hotels in Dubai. We stayed at the Resort&Spa hotel, which is definitely the best choice of the three hotels. The hotel offers complementary breakfast and afternoon tea, the rooms are marvellous and the staff is very attentive. Highly recommendend.
review from KAYAK -
7.3
Good balance of luxury/service while maintaining an informal atmosphere and not being intrusive. Excellent restaurants offering. Well designed facilities/rooms. The location/view has become somewhat less appealing due to the construction of a parking garage next door and the Palm Island in front blocking the seaside view and currents.
review from KAYAK -
8.0
Everything about the Hotel..right from staff to facilities...JUST Perfect.
review from KAYAK -
6.7
Outstanding decor and very friendly staff most of the time 3 out of 5 requests were not addressed
review from KAYAK -
7.6
Top quality Construction of the tram station next the hotel is noisy & dusty
review from KAYAK
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7.3
Grand luxe. Cadre somptueux, service attentif. Piscine magnifique, grande plage. The Palm
review from KAYAK -
7.3
Very nice hotel,was here for the second time.First time we where Palace area now we tried the Arabian Court,just as good!One of the only hotels in Dubai whit a nice beach. The only bad comment of this other wise perfect hotel is the terrible WiFi connection which is limited reach to the check in desk!I think this is very important to solve.
review from KAYAK -
7.3
One of the best hotels in Dubai. We stayed at the Resort&Spa hotel, which is definitely the best choice of the three hotels. The hotel offers complementary breakfast and afternoon tea, the rooms are marvellous and the staff is very attentive. Highly recommendend.
review from KAYAK -
7.3
Good balance of luxury/service while maintaining an informal atmosphere and not being intrusive. Excellent restaurants offering. Well designed facilities/rooms. The location/view has become somewhat less appealing due to the construction of a parking garage next door and the Palm Island in front blocking the seaside view and currents.
review from KAYAK -
6.7
Outstanding decor and very friendly staff most of the time 3 out of 5 requests were not addressed
review from KAYAK -
7.6
Top quality Construction of the tram station next the hotel is noisy & dusty
review from KAYAK
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4.0
Beach even though staff are not welcoming and treat guests like out of hotel visitors Houskeeping:unclean room crumbs on floor and forgot items like face towels and removing garbage waste
review from KAYAK -
5.3
The staff working at pool side and beach are very nice,friendly and helpful. The reception guy was not serve apporpriately at all. When check out, mini bar consumption was charged which I didn't use at all. The receptionist did not appologize, even he behaved as if I told a lie!! I was very disappointed with the service this 5 star hotel provides at the end.
review from KAYAK -
6.3
It is not the first time that I come to this hotel. I like One and Only resorts. They are stylish, the design is expensive. The rooms are renovated since the last year and eleganly furnished. Concerning the food: lunch at the Eau Zone is superb! The service is not as good as it supposed to be in a five star hotel. The hotel staff (especially in the restaurants) seems to be lazy. The breakfast is very poor.
review from KAYAK
