Recent reviews
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- Neutral
- Negative
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10.0
Fantastic pool, great staff, free shuttle downtown. incredible views of florence
review from KAYAK -
5.3
I cannot accept that the overnight price of euros299.00does not include breakast! A fabulous location but I have stayed in better hotels before for a lot less! The air conditioning in the annexe was locked on 25.5c and could not be reduced.the room was like a sauna.we stayed at the hotel to attend a wedding on site.the dinner service was poor-at one stage the cutlery ran out.they should be used to mass catering!take care concerning mosquitoes.these seem to be endemic in florence and 5 stars do not stop you from getting bitten.we have come home with numerous bites!
review from KAYAK -
5.0
The location is surely impressive and the staff extremely super nice and helpfull. the free shuttle service is absolutely fantastic! There are a few things that I was not happy about: the bed mattress was old and had a big hole in the middle that made our sleep extremely uncomfortable. they didn't even have a selection of pillows, but only one standard, that , in a hotel room that costs 299 euros per night is not acceptable. the breakfast was totally not worthed 25 euros per person ( they should really have it included in the price). For how perfect is a view , and we all know how important is a room with a view in Florence, they are located next to a camping ground, and in the middle of the night and early in the morning, the camping ground management was calling people with megaphones to move their cars.... ad was utterly annoying and loud!
review from KAYAK -
7.7
very friendly staff and very nice restaurant. One of our best meals in Florence. Thanks for the wonderfully chilled bottle of Champagne in our room, on arrival, was a wonderful touch! We will stay there again. Shuttle services needs to be extended in hours and also drop folks in the middle of the town as opposed to the bridge.
review from KAYAK -
7.7
The views were stunning and superb facilities. Gourmet dining with elegant surroundings. nothing to complain about
review from KAYAK -
8.0
The whole stay was excellent. Service top class, views amazing, room outstanding, roof terrace unbeatable in Florence. I will go back and recommend others to stay whenever in Florence.
review from KAYAK -
6.8
the feeling of luxury, calm, and amazing view over the whold of Florence. The staff were considerate, very helpful , quite perfect.
review from KAYAK -
7.6
the 25 euros per breakfast for one person is too expensive I think.
review from KAYAK -
4.0
Nothing specific stood out The service is erratic and at times poor The cleanliness of the crockery (dried sugar on a coffee spoon) and the level of crockery (cracked cup) is not on par with its star rating The rooms already look like they need redecorating and 'romantic room' is in fact a very small room with a limited view of the grounds and Florence. Drinks and meals were prohibitively costly in the hotel We were woken at night by inconsiderate guests arriving late and by the sound of the luggage trollies. The noise was dealt with quickly by the concierge, but you also get noise from a neighbouring campsite (tannoy announcements) which can be quite disconcerting!
review from KAYAK -
8.0
I love that hotel, everything was perfect!
review from KAYAK -
6.4
The setting and high quality of the hotel and the courtesy of its staff Drink prices in the bar were extremely and unjustifiably high. - Internet use in the room which was provided was very difficult.
review from KAYAK
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10.0
Fantastic pool, great staff, free shuttle downtown. incredible views of florence
review from KAYAK -
8.0
The whole stay was excellent. Service top class, views amazing, room outstanding, roof terrace unbeatable in Florence. I will go back and recommend others to stay whenever in Florence.
review from KAYAK -
8.0
I love that hotel, everything was perfect!
review from KAYAK
-
7.7
very friendly staff and very nice restaurant. One of our best meals in Florence. Thanks for the wonderfully chilled bottle of Champagne in our room, on arrival, was a wonderful touch! We will stay there again. Shuttle services needs to be extended in hours and also drop folks in the middle of the town as opposed to the bridge.
review from KAYAK -
7.7
The views were stunning and superb facilities. Gourmet dining with elegant surroundings. nothing to complain about
review from KAYAK -
6.8
the feeling of luxury, calm, and amazing view over the whold of Florence. The staff were considerate, very helpful , quite perfect.
review from KAYAK -
7.6
the 25 euros per breakfast for one person is too expensive I think.
review from KAYAK
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5.3
I cannot accept that the overnight price of euros299.00does not include breakast! A fabulous location but I have stayed in better hotels before for a lot less! The air conditioning in the annexe was locked on 25.5c and could not be reduced.the room was like a sauna.we stayed at the hotel to attend a wedding on site.the dinner service was poor-at one stage the cutlery ran out.they should be used to mass catering!take care concerning mosquitoes.these seem to be endemic in florence and 5 stars do not stop you from getting bitten.we have come home with numerous bites!
review from KAYAK -
5.0
The location is surely impressive and the staff extremely super nice and helpfull. the free shuttle service is absolutely fantastic! There are a few things that I was not happy about: the bed mattress was old and had a big hole in the middle that made our sleep extremely uncomfortable. they didn't even have a selection of pillows, but only one standard, that , in a hotel room that costs 299 euros per night is not acceptable. the breakfast was totally not worthed 25 euros per person ( they should really have it included in the price). For how perfect is a view , and we all know how important is a room with a view in Florence, they are located next to a camping ground, and in the middle of the night and early in the morning, the camping ground management was calling people with megaphones to move their cars.... ad was utterly annoying and loud!
review from KAYAK -
4.0
Nothing specific stood out The service is erratic and at times poor The cleanliness of the crockery (dried sugar on a coffee spoon) and the level of crockery (cracked cup) is not on par with its star rating The rooms already look like they need redecorating and 'romantic room' is in fact a very small room with a limited view of the grounds and Florence. Drinks and meals were prohibitively costly in the hotel We were woken at night by inconsiderate guests arriving late and by the sound of the luggage trollies. The noise was dealt with quickly by the concierge, but you also get noise from a neighbouring campsite (tannoy announcements) which can be quite disconcerting!
review from KAYAK -
6.4
The setting and high quality of the hotel and the courtesy of its staff Drink prices in the bar were extremely and unjustifiably high. - Internet use in the room which was provided was very difficult.
review from KAYAK
