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The location was good, just a few minutes from the Altstadt. Breakfast was ok, although a bit overcrowded (including the staff)! We had a double room and a single one. The double was quite large and confortable. The main building has no wireless connection to the internet, although they say that the wi-fi is everywhere in the hotel. The single rooms are a bit old and they look like they really need some much welcomed refurbishment. The biggest issue i had with this hotel was the noise made by the cleaning crew!! At 7 in the morning they started to do the cleaning! It was unbareble!
The location to the old city, the friendliness and professionalism of the staff, the personal touches, the size of the room and the amenities I would suggest that the hot breakfast items in the buffet be put on warming trays to kep the food hot
Room was specioius and staff good
very nice hotel, good position, rooms well refurbished. 4-star hotel!
Nice hotel, polite staff, good location, well furnished rooms; it was a good choice, to visit this hotel
Spotlessly clean room, varied and healthy breakfast choices, professional and courteous staff. Poor internet/wifi in some rooms, especially in the morning, early evening. Tasteless coffee from a machine at breakfast.
It is excelently placed in Graz, very clean and well maintained and organized, pleasant staff. Gives very good value for a very reasonable price. Hotel own parking available close by and OK price.
Atmosphere, design, the restaurant and services, the breakfast, the position. Big rooms, well furnitured, quiet. Cleaning services in the room.
Very Central, excellent for short break
lot of space, no crowd, availability and silent
I really loved the atmosphere in hotel and really kind an helpful staff. Room is very nice big and really clean. Breakfast is very rich with different kinds of food, for all tastes. I especially enjoyed dinners at "Winter Garten" restaurant with delicious food and really nice piano music playing in the background. You should visit the hotel coffee house, where you can taste the very best of hotel made cakes such as "Erzherzog-Johann-Torte" and "Wanda, Sacher-Masoch Torte" and many others really great dessert and coffee. I also recommend that you visit "Ernst Fuchs Bar" in the evenings where you can enjoy in various delicious cocktails and drinks, made and served by really nice staff. I'll be definetly back again and again.
I stayed in the Admiral Suite this time (my second visit to this hotel) as I wanted to have the extra luxury at a reasonable price. It was indeed all I expected and more.
Restaurant,Bar, smoking allowed Late check-in
Excellent location, huge room, decoration. A little bit too hot in the room.
It was my 3rd stay and I liked it very much, as before. Especially nice the Ernst Fuchs Bar, which is famous for good cocktails and a cosy refuge for smokers.
Great location, great staff Bed was too soft/old. We were in a double room and one bed was worse than the other.
Clean, Large room, Light, Quiet, Good Breakfast, Comfortable Bed
Perfect location and the room was very comfortable and quiet. Easy walk into the town. Although the Dining Room had a strong jugendstil feel, and hotel rooms had a slight air of the period, the entrance hall and the more cafe room at the front had no period feel at all and detracted from the hotel's advertised script.
Great staff/personal service Slightly limited facilities
The location as well as the comfort of the hotel must claim the throne. Nothing in particular save a breakfast price (€15 per person), which one may justifially consider to be a day-light robbery.
the staff are very friendly. the location is perfect.
Staff was extremely helpful and friendly. One of the best breakfasts we have had during our entire holiday - loved their pancakes!
Location No ironing board and quoted €8 to iron a shirt
Convenience of hotel location to city centre, excellent breakfast service with friendly and attentive staff. Receptionists very friendly and helpful. Did not appreciate the barman using his hands to place ice in the glass. The Speisesaal restaurant menu choice was poor which was more akin to a cafe/bistro. No consistency in the volume of alcohol in a 'measure'. Room very good but foam mattresses and soft pillows did not always result in a good nights sleep.
politeness of hotel staff; central location in town.
This is one of the nicest hotels I have ever stayed in. The location was ideal for our purposes. Within walking distance of all the sites in Graz
wonderfull location, big and good designed rooms, friendly stuff Parking garage is to fare from hotel and charged add.
excellent breakfast, good location to walk the city The reception closes very early, and never seems to be available. When you ask questions, they are very uninterested for a 4 star hotel. I also did not find the rooms reflected the brochures whatsoever. It is not a design hotel, and the rooms resemble a bed and breakfast by canadian standards. Save your money and go elsewhere
room was big, bathroom was huge, silence in neighbourhood, location - in the very centre of the city the parking place it's about 500 m away
Excellent location, professional and friendly staff.
The whole trip was a blast. This hotel and city was not an exception!
Friendly, helpful staff and excellent location
Staff was extremely helpful and friendly. Everything was great
Very good location, almost in the city centre. Hotel has an excellent atmosphere, very friendly and helpfull staff, nice and large rooms. Although the hotel is in the city, the location is very quiet. Good breakfast ! Price / quality ratio very much OK. No wireless internet connection
good staff service and breakfast hotel computer was old and did not function most of the time
Very kind staffs who can tell what you need about Graz.
I liked the position of the hotel and the staff.
Very clean room and good value for mone. Street noise from Guiness pub every night in room 108.Dining room too hot..
Nicely located hotel with a helpful staff. The architecture of the hotel is in tone with the wonderful city of Graz. The breakfast buffet was disappointing.
Is a hotel near the center city.
We stood 2 years ago in the same hotel and the furniture has been changed.Though,the bathroom was dull and it needs a modern look. The location is great,close to the shopping area The hotel faces a bar and it is impossible to sleep before 3 at night,because of the noise. We had this problem,although we stood there in the middle of the week. The breakfast is poor
Perfect location in the city. Right next to the modern art museam, it could not be closer. Everything you need is there, only about 10 minute walk from the train station. Very nice staff. Clean rooms. Great price compared to other hotels given its location and quality.
I was conducting the Graz Chamber Orchestra No internet..... No English Channel on the T.V.
Convenient location to city centre,good value for money Generally fine though breakfast was a little basic-would have liked a slightly better selection particularly more fruit
The room was big and nice, but the TV was small. I had a nice view and the city of graz is wonderfull. The coffee at breakfast.
Excellent location just across the river from the central town area slightly difficult to find on arrival by car as it's tucked away on a pedestrian area. The room at the hotel was quite large and roomy. I had a single to the rear of the building that was very clean. I would definitely reccomend this hotel for it's location and room rate. Twin rooms had 2 single beds that were on the same base continental style however there were twin rooms with seperate single beds ask for this type of room when you make your reservation.