Overview

Best Western Plus Hotel St. Raphael
Best Housekeeping Staff

Adenauerallee 41, 20097 Hamburg, Hamburg, Germany
+49 40 248 200

Rp 1,066,667+

Overall guest ratings

8.0/10 Good
Based on 1,768 reviews

Review highlights

  • 9.3
  • 8.8
  • 5.8
  • 5.6

Good to know

  • Comfortable beds
  • Train station is close
  • Friendly service

Nearby

    show all

    About

    The BEST WESTERN PLUS Hotel St. Raphael is a comfortable, personal, first class hotel in the city center of Hamburg. Main station and main shopping area are within five minutes walking distance. We feature our full service restaurant Le Jardin, Captains corner bar, meeting and banquet facilities, 24-hour front desk, laundry and valet services, safe deposit box and fax services. Our guest rooms have a bath or shower, cable television with pay TV, hairdryer, mini-bar, radio, direct-dial telephone, alarm clock, trouser press and in-room safe. Enjoy our breakfast buffet at the rate of 17.00 EUR per person per day. Enjoy your stay.

    Less More
    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,768 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      9.3 "Housekeeping was great, according to 93%."
      8.6 "86% found the restaurant service to be one of the best."
      8.6 "Lovely bar service, according to 86%."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.8 "98% thought it was clean."
    • 8.5 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
      7.1 "Great parking, according to 71%."
      9.5 "City centre within easy reach, said 95%."
      9.5 "Near to public transport, according to 95%."
      10.0 "100% liked the proximity to shopping."
    • 7.9 "Good breakfast."
    • 6.4 "Rooms are ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.8 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.6 "Average amenities."
      5.8 "58% thought the building was acceptable."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.4 "Average comfort."
    • 4.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 4.1 "Value below average."
      0.6 "94% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.0 Good
    Based on 1,237 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.2 "Housekeeping was great, according to 92%."
    • 8.7 "Generally very clean."
      8.5 "85% said rooms were clean."
      9.7 "97% thought it was clean."
    • 8.5 "Location is great."
      9.4 "94% thought it was easy to get to the train station."
      7.2 "Great parking, according to 72%."
      9.5 "City centre within easy reach, said 95%."
      9.5 "Near to public transport, according to 95%."
    • 7.4 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.3 "Cleanliness of the bathroom was average, said 53%."
    • 6.2 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
    • 5.9 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.5 "Vibe was decent."
    • 5.2 "Internet is average."
    • 3.9 "Value below average."
      0.5 "95% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 159 reviews
    • 9.5 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.9 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 8.8 "Location is great."
      9.6 "96% thought it was easy to get to the train station."
    • 8.3 "Bar is amazing."
    • 8.2 "Breakfast is good."
    • 6.4 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.9 "Cleanliness of the bathroom was average, said 59%."
    • 6.2 "Vibe was decent."
    • 5.5 "Average comfort."
    • 5.2 "Internet is average."
    • 4.7 "Value below average."
    View all review categories

    Overall rating

    7.8 Good
    Based on 70 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Location is great."
      9.4 "94% thought it was easy to get to the train station."
    • 8.0 "Breakfast is good."
    • 6.3 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 5.3 "Average comfort."
    • 4.2 "Value below average."

    Overall rating

    7.9 Good
    Based on 300 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.3 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      7.3 "Great parking, according to 73%."
      9.6 "City centre within easy reach, said 96%."
    • 8.0 "Breakfast is good."
    • 6.0 "Rooms are ok."
    • 5.6 "Average comfort."
    • 5.0 "Average amenities."
    • 4.8 "Vibe wasn't good."
      3.9 "61% criticized the unstylish hotel."
    • 3.9 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.8 "Value below average."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Train station is close"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    central location
    main station
    good traffic
    station is ten minutes
    city break
    near to the central
    delicious cakes
    great breakfast buffet
    good hotel
    great location explore
    breakfast buffet
    nearby the main station
    More

    Photos
    Map

    Map

    Close