Overview

The Westin Galleria Houston
Best Shopping

5060 West Alabama, Houston, TX 77056, United States
+1 713 960 8100

Rp 2,071,734+

Overall guest ratings

8.2/10 Excellent
Based on 919 reviews

Review highlights

  • 9.2
  • 7.7
  • 5.3
  • 5.0

Good to know

  • Accessible parking
  • Affordable parking
  • Great shopping

Nearby

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    About

    With endless shopping, dining, and entertainment just steps away, The Westin Galleria Houston puts you in the center of Houston’s chic Uptown district. The hotel is connected to The Galleria shopping center, home to Nordstrom, Macy’s, and Saks. Guests will discover everything they need to feel their best, from our 24-hour WestinWORKOUT® Fitness Studio to the wholesome fare of the Daily Grill restaurant. And, with more than 70,000 square feet of meeting space, we can host any event in style. Our 469 guest rooms and suites are designed to leave you feeling your best. Indulge the senses with our world-renowned Westin Heavenly® Bed, Heavenly® Bath, complimentary Starbucks® coffee, and stunning views of the vibrant city of Houston.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Express check out
    • Cable or satellite TV
    • Internet (surcharge)
    • Free parking
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 919 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      7.6 "Great parking, according to 76%."
      8.7 "87% thought parking was inexpensive."
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.5 "75% were impressed by the valet service."
      7.5 "75% were happy with the room service."
    • 7.1 "High comfort."
      8.2 "82% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."
    • 6.4 "Food is average."
    • 5.8 "Rooms are ok."
      5.3 "Only 53% thought the shower was ok."
      5.0 "50% thought the kitchenette was ok."
    • 5.3 "Average cleanliness."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.0 "Breakfast is mediocre."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      2.5 "75% complained about the elevator."
      2.1 "79% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
    • 3.2 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
    • 2.3 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
      3.0 "70% thought it was overpriced."
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    Overall rating

    8.1 Excellent
    Based on 312 reviews
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      7.2 "Great parking, according to 72%."
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
    • 6.7 "Average comfort."
      5.4 "For only 54%, the noise level was all right."
    • 5.8 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 5.4 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 5.0 "Average amenities."
    • 3.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Overall rating

    8.5 Excellent
    Based on 358 reviews
    • 9.2 "Terrific location."
      7.6 "Great parking, according to 76%."
      9.7 "97% liked the proximity to shopping."
      8.9 "89% thought parking was inexpensive."
    • 8.0 "Very nice wellness & sports facilities."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 7.1 "High comfort."
      7.9 "79% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
    • 5.5 "Rooms are ok."
    • 5.1 "Average cleanliness."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 3.1 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
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    Overall rating

    8.0 Good
    Based on 165 reviews
    • 9.3 "Terrific location."
      7.8 "Great parking, according to 78%."
      9.5 "95% liked the proximity to shopping."
      8.9 "89% thought parking was inexpensive."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.9 "Average comfort."
    • 6.1 "Average value."
    • 5.5 "Rooms are ok."
    • 2.6 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."

    Overall rating

    7.6 Good
    Based on 82 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 7.6 "High comfort."
      8.5 "85% said the beds were comfortable."
    • 6.2 "Average value."
    • 5.7 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Accessible parking"
    "Affordable parking"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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