Mitsui Garden Hotel Kyoto Shinmachi Bettei

Staff were fantastic - very knowledgeable and attentive. The breakfast buffet was also delicious - huge variety and everything I tried was very good. I was fine with it, but some foreigners may not like the pillows (one side was cushiony and the other side was a bean bag style filling). However, I did see another guest returning to his room with a couple plush looking pillows so it appears you can request a more standard pillow if you prefer.

Liked the rooms, the bath, the location, the staff, the overall look and feel, the room amenities. Not much! Room was a little tight but it was 3 beds so can't really complain. We didn't eat in the hotel restaurant, so can't comment. We'd definitely come back.