Overview

Hotel City Palace

121 City Terrace Oppsite to C.S.T. Station Main Gate, Mumbai 400 001, India
+91 222 266 6666

Rp 293,334+

Overall guest ratings

7.1/10 Good
Based on 647 reviews

Review highlights

  • 9.9
  • 8.2
  • 4.6
  • 3.9

Good to know

  • Nice building

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Chhatrapati Shivaji Terminus and Flora Fountain, Hotel City Palace offers an airport shuttle (available on request) for INR 1200 per vehicle roundtrip. Free perks include WiFi and on-the-go breakfast daily between 7 AM and 9 AM. 24-hour room service, refrigerators, and premium bedding are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    Based on 622 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.0 "80% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.6 "86% were happy with the room service."
      7.8 "Management was excellent, said 78%."
    • 8.0 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 4.6 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      1.0 "90% said rooms were small."
      4.3 "57% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
      4.5 "55% thought they were poorly maintained."
      2.0 "Air conditioning was criticized by 80%."
      2.3 "77% thought the tv was sub-standard."
      2.9 "71% had problems with the shower."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."

    Overall rating

    6.7 Good
    Based on 161 reviews
    • 9.9 "Terrific location."
    • 7.7 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.3 "Average value."
    • 4.4 "Breakfast is below average."
    • 3.3 "Rooms are not good."
    • 1.5 "Quite uncomfortable."

    Overall rating

    6.8 Good
    Based on 242 reviews
    • 9.9 "Terrific location."
    • 8.1 "Great service."
      8.2 "82% found the staff to be very friendly."
    • 3.5 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 1.7 "Quite uncomfortable."
      1.2 "88% said rooms were small."

    Overall rating

    5.8 OK
    Based on 217 reviews
    • 9.9 "Terrific location."
    • 8.1 "Great service."
      7.8 "78% found the staff to be very friendly."
    • 6.3 "Average value."
    • 5.4 "Average cleanliness."
    • 3.2 "Awful rooms."
      1.1 "89% said rooms were small."
    • 1.7 "Quite uncomfortable."
      1.1 "89% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    data provided by TrustYou

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