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The Pontchartrain Hotel
Best Food

2031 St. Charles Avenue, New Orleans, LA 70112, United States
+1 504 524 0581

Rp 1,746,667+

Overall guest ratings

9.0/10 Excellent
Based on 191 reviews

Review highlights

  • 10.0
  • 9.0
  • 6.7
  • 6.4

Nearby

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    About

    With a stay at The Pontchartrain Hotel, you'll be centrally located in New Orleans, convenient to St. Alphonsus and Mercedes-Benz Superdome. This hotel is within close proximity of St. Mary's Assumption Church and Lafayette Cemetery.

    Rooms

    Make yourself at home in one of the 106 air-conditioned rooms featuring minibars. Complimentary wireless Internet access is available to keep you connected. Conveniences include safes and desks, as well as phones with free local calls.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a computer station, express check-out, and dry cleaning/laundry services.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Room service
    • Express check out
    • Coffee shop
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 191 reviews
    • 10.0 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      10.0 "100% said it was a stylish hotel."
    • 9.0 "World class service."
      8.6 "86% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.8 "Food is delicious."
    • 8.6 "Location is great."
    • 7.5 "Nice rooms."
      9.0 "90% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
      10.0 "100% thought the view was good."
      8.9 "89% liked the big bathroom."
      7.1 "71% enjoyed the shower."
    • 6.7 "Average comfort."
    • 6.4 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.8 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.4 "Breakfast is mediocre."
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    Overall rating

    9.0 Excellent
    Based on 143 reviews
    • 10.0 "Awesome vibe."
    • 9.1 "World class service."
      8.7 "87% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 8.5 "Location is great."
    • 7.5 "High value."
    • 7.0 "Nice rooms."
      6.4 "For only 64%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
    • 6.4 "Average comfort."
    • 6.1 "Average amenities."
      5.8 "58% thought the building was acceptable."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 40 reviews
    • 9.2 "World class service."
    • 8.7 "Location is great."
    • 8.0 "Rooms are great."
    • 7.7 "High value."
    • 7.2 "High comfort."

    Overall rating

    9.4 Excellent
    Based on 7 reviews
    • 7.2 "Nice rooms."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    data provided by TrustYou

    Recent reviews


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