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Capital Hill Hotel and Suites

88 Albert St, Ottawa, ON K1P 5E9, Canada
+1 613 235 1413

Rp 1,118,422+

Overall guest ratings

7.4/10 Good
Based on 4,088 reviews

Review highlights

  • 8.6
  • 8.2
  • 4.2
  • 4.1

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Location. This Ottawa hotel is 2 blocks from Parliament Hill. The to National Arts Centre, National War Memorial, and Confederation Park are within one-half kilometer.

    Hotel Features. Capital Hill Hotel and Suites has a health club. Business amenities include a business center and audio-visual equipment. Capital Hill Hotel and Suites has a restaurant and a coffee shop/café. This is a smoke-free property (fines may apply for violations).

    This hotel has limited accessibility for people with disabilities. The restaurant is only accessible by stairs, and the hotel does not have automated doors or accessible parking.

    Guestrooms. Amenities featured in guestrooms include coffee/tea makers and complimentary newspapers. Guestrooms have cable television with premium channels and pay movies. Business-friendly amenities include complimentary wireless Internet access, desks, and voice mail. Rollaway beds are available on request. All guestrooms at Capital Hill Hotel and Suites are non-smoking.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 4,088 reviews
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      8.9 "Easily accessible by car, said 89%."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      8.5 "85% were impressed by the valet service."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 5.2 "Average comfort."
      5.1 "Beds were acceptable for 51%."
      6.7 "Only 67% said rooms were big enough."
    • 4.2 "Disappointing food."
      2.2 "78% did not like what was on the menu."
      0.0 "For 100%, the dining experience was not enjoyable."
      4.4 "The price was too high for 56%."
    • 4.1 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      0.7 "Air conditioning was criticized by 93%."
      2.5 "75% said the bathroom was dirty."
      0.2 "98% were disappointed with the minibar."
      0.5 "95% criticized the small bathroom."
      1.9 "81% had problems with the shower."
      2.8 "72% were unhappy with the view."
      2.7 "73% thought the tv was sub-standard."
    • 3.6 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
      4.4 "56% complained about the elevator."
      3.8 "For 62%, the lobby entrance was sub-standard."
      0.7 "93% didn't like the architecture."
    • 3.0 "Awful breakfast."
      4.0 "60% said the breakfast was too expensive."
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    Overall rating

    7.6 Good
    Based on 1,757 reviews
    • 8.5 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      9.4 "94% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 4.8 "Not very comfortable."
      3.5 "65% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      0.4 "96% criticized the small bathroom."
    • 4.0 "Disappointing food."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      0.6 "Air conditioning was criticized by 94%."
      0.1 "99% were disappointed with the minibar."
      2.9 "71% said the bathroom was dirty."
      0.4 "96% criticized the small bathroom."
      2.1 "79% had problems with the shower."
      3.4 "66% were unhappy with the view."
      2.6 "74% thought the tv was sub-standard."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.5 "55% complained about the elevator."
      3.4 "For 66%, the lobby entrance was sub-standard."
      1.5 "85% thought the facilities needed updating."
      0.6 "94% didn't like the architecture."
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    Overall rating

    7.6 Good
    Based on 1,430 reviews
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.0 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      9.3 "93% liked the proximity to shopping."
    • 5.3 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 4.8 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 4.1 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      1.6 "84% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      0.6 "94% criticized the small bathroom."
      2.5 "75% were unhappy with the view."
      0.2 "98% were disappointed with the minibar."
      0.7 "Air conditioning was criticized by 93%."
      1.6 "84% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
    • 3.9 "Disappointing food."
    • 3.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.0 "Awful breakfast."
      4.1 "59% said the breakfast was too expensive."
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    Overall rating

    6.5 Good
    Based on 367 reviews
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.2 "Good value."
    • 6.0 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
    • 4.4 "Disappointing food."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      2.1 "79% thought the facilities needed updating."
    • 3.7 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      1.7 "83% complained about the bathroom."
      1.7 "83% found problems with the furniture."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 531 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to shopping."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 5.6 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      6.7 "Only 67% said rooms were big enough."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.4 "Disappointing food."
    • 4.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      2.6 "74% said the bathroom was dirty."
      2.4 "76% found problems with the furniture."
      0.2 "98% were disappointed with the minibar."
    • 3.1 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
      1.7 "83% thought the facilities needed updating."
    • 3.1 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 3.0 "Awful breakfast."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

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