Centara Pattaya Hotel

Pros: The front office staff was exceptionally efficient

Cons: When we asked for some extra shower gel they said they didn't have any! May be they didn't understand but I doubt that.

Pros: Staff very quick to rectify any issue. Wonderful stay. Great spot too.

Pros: Food was excellent. Hotel Staff extremely helpful and friendly. Personnel manning excursion counter were very knowedgeable, helpful and went out of their way to assist and advice us. ...

Cons: Airconditioning in passage ways and lifts would make the visitor experience much more enjoyable.

Pros: Great stay for this kind of money Rom was big and had a good balcony

Great Brand

Pros: The location is prefect but the Centara Nova is more of a holiday hotel.

Cons: To many groups at this hotel so if you are looking for a more family friendly hotel try the Centara Nova just up the road. The staff at both hotels are amazing and have now stayed at the Nova five times and looking forward to our next stay there.

Excellent Customer Service

Pros: Great customer services from the people at the front desk. They were very friendly and smile all the way to make you feel relax that you in the right place. Rose the manager was very friendly and helpful. Kung wasvery professional and friendly. The guys at the entrance were very friendly and helpful.

Cons: I couldn't find anything bad about my 2 night stay. I really appreciate everyone's effort in going out of their way to help.